[Resolved] Gift360.in — NON DELIVERY OF PRODUCT AND NOT REFUNDING THE AMOUNT COLLECTED | |||
From: BMOHAN [mailto:[protected]@lntecc.com] Sent: Wednesday, April 13, 2011 4:21 PM To: 'escalation'; 'order' Subject: RE: Philips Power Home theatre System- Product Code:2515 As u have continuously lied last 45 days and have not dispatched the Philips Home theatre, Kindly credit the amount of Rs.9592/- with in 24 hrs to my SBI CREDIT CARD NO. [protected] or else I am going to lodge legal action against the company. If I am not getting the amount back with in 24 hrs (ie.on or before 14/04/11) u will face the legal consequences. Regards B.Mohan [protected] From: escalation [mailto:[protected]@gift360.in] Sent: Wednesday, April 13, 2011 3:34 PM To: 'BMOHAN'; 'order' Subject: RE: Philips Power Home theatre System- Product Code:2515 Dear Sir, Thanks for the mail, This is to inform you that due to the huge demand of the product we are unable to dispatch the product to your address on time and we will process your invoice for the Cancellation and the amount will be reversed to your card in the next billing cycle. Thanks for the kind co operation. Thanks & Regards Team GIFT360.in 2/2, Lavelle Road, Bangalore - 560 001 [protected]@gift360.in | www.gift360.in ________________________________________ From: BMOHAN [mailto:[protected]@lntecc.com] Sent: Wednesday, April 13, 2011 10:26 AM To: [protected]@gift360.in; 'order' Subject: FW: Philips Power Home theatre System- Product Code:2515 As you aware that u have to give details of dispatch of Philips Home theatre to Gandhinagar. You have committed that u will give the details on 12th April 2011 before 21.00 hrs . Hope u have the responsibility to give the Courier name and the docket number. But till date no one have given the details. As per the yesterdays telecom kindly give the dispatch details or else I feel you are cheating general customers by grab money. In that case I have to register a criminal case against u and ur organization. Hope u have understand the situation and act immediately. This is my last mail on this subject. If I am not getting any reply before 12.00 noon of 13/04/11 I construe that you have no intention to send the articles and will go for prosecution. Regards B.Mohan [protected] From: BMOHAN [mailto:[protected]@lntecc.com] Sent: Tuesday, April 12, 2011 9:35 PM To: '[protected]@gift360.in'; 'order' Subject: FW: Philips Power Home theatre System- Product Code:2515 ???????????????????????????????????????????????? Why there is no reply from u………………… Regards B.Mohan [protected] From: BMOHAN [mailto:[protected]@lntecc.com] Sent: Tuesday, April 12, 2011 9:22 PM To: '[protected]@gift360.in'; 'order' Subject: FW: Philips Power Home theatre System- Product Code:2515 Dear sir, Reminder IV, Philips Power Home theatre System- Product Code:2515 Still no response for my email. Dispatch not done till 21.00 hrs of 12/04/2011. Kindly treat this order get cancelled due to your delay and irresponsible attitude / no transparency in the transaction. Hence kindly repay the amount of Rs.9395/- immediately. Regards B.Mohan [protected] From: BMOHAN [mailto:[protected]@lntecc.com] Sent: Monday, April 11, 2011 9:12 PM To: '[protected]@gift360.in'; 'order' Subject: FW: Philips Power Home theatre System- Product Code:2515 Dear sir, Reminder III, Philips Power Home theatre System- Product Code:2515 Still no response for my email. Dispatch not done till 21.00 hrs of 11/04/2011. Kindly treat this order get cancelled due to your delay and irresponsible attitude / no transparency in the transaction. Hence kindly repay the amount of Rs.9395/- with in 3 working days Regards B.Mohan [protected] From: BMOHAN [mailto:[protected]@lntecc.com] Sent: Saturday, April 09, 2011 1:17 PM To: '[protected]@gift360.in'; 'order'; '[protected]@gift360.in' Subject: FW: Philips Power Home theatre System- Product Code:2515 Dear sir, Reminder II Dear sir, I am not getting the product even after one month time.(order booked on 04.03.2011; committed to give delivery within 21 working days) Now I have a doubt about the transaction, commitment by your corporate, the delivery schedule, transparency by your marketing team. Every day when I call some of the call centre personnel attend the phone even without knowing the information of the past and give us new commitment and request to wait for one more week which is absolutely ridiculous. This shows there is no commitment from your end. I feel I have committed a mistake by using your website for on line purchase of product. Kindly confirm per return mail the position of delivery schedule at present. If no action is taken as of today kindly treat this order stands cancelled and credit the amount of Rs.9294/- to my SBI CREDIT CARD NO. [protected]. Other wise pls note that I have to go for legal action against your company wih a compensation for time lost. Also the information will be passed on to prospective buyers. Regards B.Mohan [protected] From: BMOHAN [mailto:[protected]@lntecc.com] Sent: Tuesday, April 05, 2011 7:57 PM To: 'order' Subject: RE: Philips Power Home theatre System- Product Code:2515 Dear sir, The below mail received is self explanatory. I hope the Consignment will reach on or before 8th April 2011. If it has to be delivered on 8th april 2011, it might have been dispatched at your end. Kindly give the Courier service name and Way bill number per return mail for follow up. If not dispatched till now kindly post me the reason. In that case I have no other option but to cancel my order and claim the delay charges including the transaction charges. Thanking you B.Mohan [protected] From: order [mailto:[protected]@gift360.in] Sent: Friday, April 01, 2011 5:18 PM To: 'BMOHAN' Subject: RE: Philips Power Home theatre System- Product Code:2515 Dear Mr Mohan, Thank you for mailing us, This is with reference to your below query, the reason for the delay of the product is due to huge demand of the same so requesting you to co-operate. We will make sure that product will be reaching you by 8th April 2011 without any further delay. We do apologize for this inconvenience caused. Thanks and best regards Team 2/2, Lavelle Road, Bangalore - 560 001 Toll Free :[protected] [protected]@gift360.in | www.gift360.in Disclaimer: This email and any attachments are confidential and may also be legally privileged. If you are not the addressee, do not disclose, copy, circulate or in any other way use or rely on the information contained in this email or any attachments. If received by mistake, notify the sender immediately and delete this email and any attachments from your system. The recipient acknowledges that GIFT360.in may be unable to exercise control or ensure or guarantee the integrity of the text of the email message and the text is not warranted as to completeness and accuracy. Before opening and accessing the attachment, if any, please check and scan for virus. From: BMOHAN [mailto:[protected]@lntecc.com] Sent: Friday, April 01, 2011 4:59 PM To: [protected]@gift360.in Subject: Philips Power Home theatre System- Product Code:2515 Dear sir, Order No: 113672 dated 04/03/11 This refers to the purchase of Philips Home Theatre System Product code:2515; Purchased thru credit card on 04.03.11 thru teleshopping. At the time of order booking I have been informed the product will be delivered within 21 working days but unfortunate to express my grievance that even after 26 working days the product has not been dispatched from your warehouse. I have contacted over phone your office in Bangalore at least 10 time during last 4 days. None of the persons in customer care gives the correct picture and always I am getting information that product dispatched thru BLUE DART vide Way Bill Ref [protected]. This information I am getting every day when I contact your office. Since I am not getting the product but I have no other way but to cancel my order. By this mail I regret to inform you that I have been forced to cancel the order if the product is not reaching within next two working days and get refund from your company. Till today (01.04.2011) the product has not been dispatched from your warehouse. This is for your information and needful. Hope you understand the time has value in all walks of life. Thanks/Regards B.Mohan [protected] ________________________________________ "This Message and its contents is intended solely for the addressee and is proprietary.Information in this mail is for L&T Business Usage only. Any Use to other than the addressee is misuse and infringement to Proprietorship of L&T ECC.If you are not the addressee please return the mail to the sender.L&T ECC DIVISION" Kindly reply about the status. Regards B.Mohan From: BMOHAN [mailto:[protected]@lntecc.com] Sent: Thursday, April 07, 2011 4:02 PM To: '[protected]@gift360.in'; 'order' Cc: 'SBI Card Offers {'CaseID#256_116_8547231'}' Subject: FW: Philips Power Home theatre System- Product Code:2515 Reminder I Regards B.Mohan [protected] From: BMOHAN [mailto:[protected]@lntecc.com] Sent: Wednesday, April 06, 2011 11:23 AM To: '[protected]@gift360.in'; 'order' Subject: FW: Philips Power Home theatre System- Product Code:2515 Dear sir, I am not getting the product even after one month time.(order booked on 04.03.2011; committed to give delivery within 21 working days) Now I have a doubt about the transaction, commitment by your corporate, the delivery schedule, transparency by your marketing team. Every day when I call some of the call centre personnel attend the phone even without knowing the information of the past and give us new commitment and request to wait for one more week which is absolutely ridiculous. This shows there is no commitment from your end. I feel I have committed a mistake by using your website for on line purchase of product. Kindly confirm per return mail the position of delivery schedule at present. If no action is taken as of today kindly treat this order stands cancelled and credit the amount of Rs.9294/- to my SBI CREDIT CARD NO. [protected]. Other wise pls note that I have to go for legal action against your company wih a compensation for time lost. Also the information will be passed on to prospective buyers. Regards B.Mohan [protected] From: BMOHAN [mailto:[protected]@lntecc.com] Sent: Tuesday, April 05, 2011 7:57 PM To: 'order' Subject: RE: Philips Power Home theatre System- Product Code:2515 Dear sir, The below mail received is self explanatory. I hope the Consignment will reach on or before 8th April 2011. If it has to be delivered on 8th april 2011, it might have been dispatched at your end. Kindly give the Courier service name and Way bill number per return mail for follow up. If not dispatched till now kindly post me the reason. In that case I have no other option but to cancel my order and claim the delay charges including the transaction charges. Thanking you B.Mohan [protected] From: order [mailto:[protected]@gift360.in] Sent: Friday, April 01, 2011 5:18 PM To: 'BMOHAN' Subject: RE: Philips Power Home theatre System- Product Code:2515 Dear Mr Mohan, Thank you for mailing us, This is with reference to your below query, the reason for the delay of the product is due to huge demand of the same so requesting you to co-operate. We will make sure that product will be reaching you by 8th April 2011 without any further delay. We do apologize for this inconvenience caused. Thanks and best regards Team 2/2, Lavelle Road, Bangalore - 560 001 Toll Free :[protected] [protected]@gift360.in | www.gift360.in Disclaimer: This email and any attachments are confidential and may also be legally privileged. If you are not the addressee, do not disclose, copy, circulate or in any other way use or rely on the information contained in this email or any attachments. If received by mistake, notify the sender immediately and delete this email and any attachments from your system. The recipient acknowledges that GIFT360.in may be unable to exercise control or ensure or guarantee the integrity of the text of the email message and the text is not warranted as to completeness and accuracy. Before opening and accessing the attachment, if any, please check and scan for virus. From: BMOHAN [mailto:[protected]@lntecc.com] Sent: Friday, April 01, 2011 4:59 PM To: [protected]@gift360.in Subject: Philips Power Home theatre System- Product Code:2515 Dear sir, Order No: 113672 dated 04/03/11 This refers to the purchase of Philips Home Theatre System Product code:2515; Purchased thru credit card on 04.03.11 thru teleshopping. At the time of order booking I have been informed the product will be delivered within 21 working days but unfortunate to express my grievance that even after 26 working days the product has not been dispatched from your warehouse. I have contacted over phone your office in Bangalore at least 10 time during last 4 days. None of the persons in customer care gives the correct picture and always I am getting information that product dispatched thru BLUE DART vide Way Bill Ref [protected]. This information I am getting every day when I contact your office. Since I am not getting the product but I have no other way but to cancel my order. By this mail I regret to inform you that I have been forced to cancel the order if the product is not reaching within next two working days and get refund from your company. Till today (01.04.2011) the product has not been dispatched from your warehouse. This is for your information and needful. Hope you understand the time has value in all walks of life. Thanks/Regards B.Mohan [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 26 Comments | |||
Comments
Gift360.in — Delivery
I have ordered this Sony Ericsson mobile phone fron this place.The payment was taken IMMEDIATELY without a seconds delay, and i was told i would RECEIVE the product within 12 days.After the stipulated time period i call them up and they tell me they will deliver it within 12 "working days"..Next time they say 15 working days..Now they have told me to wait for another week.The customer service is USELESS as they fail to explain the delay, and are hardly apologetic and are more focussed on getting the next order.I STRONGLY suggest staying away from this place, as this is not an exceptional case.My previous order too had taken about a month to arrive.I have heard of cases where people haven't received their products for months on end..STAY AWAY FROM gift360.in!Gift360 — No dispatch of product
I made an order for a benetton wrist watch which i won after scratching sodexo coupon.The order was made on 1st of june(order no 5744).
The order status showed confirmed status, but i have not recieved the watch till date...
They took Rs. 495 saying that they will be sending the gift after payment of their shipment and handling charge of Rs 495,
but now it seems i lost my 495 rupees...
I made the online payment through my HDFC debit card online.
Whenever i call them they just say me to mail a complaint to their executive...I mailed them a lot, but i have recieved nothing from them.
I never expected such a filthy service from a company like such...
Gift360.in — Sad & Disgusting service : Gift360.in
I would like to place on record the SAD & Disgusting status of the services provided by this gift services company.I made 2-3 calls to their call centre to find out about the status of my online order placed on 19th August, 2009. Its sad to understand that it would take a month to despatch the goods to the consignee, that too after reminders. Still I am not sure when the consignment will be delivered.
I had made a call 10-12 days back to their call centre when someone told me in a 'stereotypical' manner that I would get the goods ordered on 16th Sept, 2009. I am unable to understand whether there is someone in the system who is looking into the functioning of the call centres, status of orders placed online & the quality of the services intended to be offered to the customers...
My online order number is 2902 where I had placed an order for two items.
1 x Philips Ladies Shaver
1 x Gift Voucher from Tanishq
Thanks / Mani
Dear Mr Mani,
As we have already solved your complaint, we request you to kindly remove your complaint from the forum.
Thanking you,
Regards
Gift360.in
As we have already solved your complaint, we request you to kindly remove your complaint from the forum.
Thanking you,
Regards
Gift360.in
Team,
My complaint is still not resolved & am extremely inconvenienced due to the order placed in your site. I was promised by Mr.Sandeep initially & then by Ms.Maggy for resolution of my complaint. Not surprisingly, I did not get any revert from either of them & you stood upto your reputation of Very Poor & Pathetic service quality.
Each n every time, I am made to follow up for an order which I placed based on a reference from one of the banks whose credit card which I have been using for years together. I am sure to go back to all of them, do what is required to have a relook into the suggestions / recommendations which they have with a company which encourages such poor quality service.
I am sure this will be an addition to your existing list of complaints & that it will not be something new to you all as all the mails hitting you will be of this kind only.
My complaint is still not resolved & am extremely inconvenienced due to the order placed in your site. I was promised by Mr.Sandeep initially & then by Ms.Maggy for resolution of my complaint. Not surprisingly, I did not get any revert from either of them & you stood upto your reputation of Very Poor & Pathetic service quality.
Each n every time, I am made to follow up for an order which I placed based on a reference from one of the banks whose credit card which I have been using for years together. I am sure to go back to all of them, do what is required to have a relook into the suggestions / recommendations which they have with a company which encourages such poor quality service.
I am sure this will be an addition to your existing list of complaints & that it will not be something new to you all as all the mails hitting you will be of this kind only.
Gift360 — Non Receival Of Order No 68615
I have been facing an acute problem with an online shopping company, GIFT360, based in Bangalore. I had placed an order on 26th August’09 for 2 mobile phones and 2 Reebok combo offers and was conveyed a delivery time of 14 working days. However, till date I haven’t received the ordered items but have already been charged for the same in my Citibank credit card. The course of events is as follows:I had placed an order with Gift360 on 26th Aug’09 for 2 mobiles and 2 Reebok Combo offers. I was informed that the delivery would be done in 14 working days. The order was placed over phone and the order number was 68615
When 14 workings days were over, and I still did not receive the order, I called up the helpline to enquire about the status. It was first informed to me that my address (in Kolkata) was out of delivery area of their courier (which was a gross misinformation as this same company had delivered items to me at this same address in the past). Then after keeping me on hold for very long someone confirmed that it was not actually an issue with address but that the stocks were unavailable because of which the same couldn’t be delivered. However, someone named Sanjay confirmed to me that the delivery would be done by another 3 to 4 days.
Again when this commitment failed, I sent out an email to the ID [protected]@gift360.in for a resolution. Within a day, I also spoke to an Escalations Manager (name was either Vidya or Divya) from the Co. over the phone but to no avail. A word or two about the so-called ESCALATION MANAGER…….extremely rude, refused to understand my concern, unapologetic, unmoved at the plight of the customer. Even a juvenile would have better sensibility than her. I had asked her to refund my money at least if they couldn’t fulfill the order, to which she curtly informed that the refund would take as long as 10/15 days
On 26th Sep’09 I received a mail from their end apologizing for the delay and asking me for my ID proof and scan copy of my credit card so that they could proceed with the delivery. They also confirm that the delivery would be done before 3rd October. These documents had already been sent to them earlier on 8th Sep. Nevertheless, I re-forwarded the documents on 29th Sep.
On 1st Oct I received a call from the number [protected] asking me for a scan copy of proof of address as well. I refused to provide this as their previous mail did not ask for this document. It only asked for ID proof and scan copy of my credit card. I asked the lady calling to send me a mail mentioning that this document is required, on receipt of which I would be providing the requirement. But no such mail ever came.
Its 5th Oct today and I still haven’t received the ordered items and my credit card payment due date is tomorrow’s.
I am at a total loss over this as none from this Company is interested in getting my work done. I have drawn huge phone bills talking to them over phone but to no avail. I require urgent help from your end to address this fraudulent activity by this Company. I would now want to cancel my order and demand a compensation of 50,000/- rupees for the following:
1. Failing on service delivery
2. Repeated false commitments about delivery dates
3. Charging money from my credit card without fulfilling my order
4. Huge telephone bills that I have incurred while calling them up for follow-ups
5. I was supposed to gift these items to members of my family which I couldn’t and it has caused me unprecedented humiliation.
I would also like to point out that during this phase of 1 month and 10 days, NOT ONCE DID GIFT360 HAVE THE COURTESY OR PROFESSIONALISM TO CALL ME AND UPDATE ME ON THE CAUSE OF THE DELAY”. It was always me who kept calling.
Please help!
This company should not be allowed to do business..If this is the way they handle there customer, there Trade lisence should be cancelled...They have charged the customer and not given the product to almost 2 months, i believe they have made up a business of earning interest from customer money...This theif Comapny can only work in India...Would suggest all freinds, & Relatives not to shop from this company anymore..This is the most horrible serive one can get...
Team, (if I can address you all by this name)
Please let me know if I will be given a reply suitably. If not let me look at other options !!
For all others who would look at placing orders through this hopeless, pathetic & irresponsible lot who's hosted a site (if it can be called so) :
PLEASE REFRAIN FROM PLACING ORDERS.
Please let me know if I will be given a reply suitably. If not let me look at other options !!
For all others who would look at placing orders through this hopeless, pathetic & irresponsible lot who's hosted a site (if it can be called so) :
PLEASE REFRAIN FROM PLACING ORDERS.
Gift360 — Don't Order Gift 360. maybe you will not get it out no response after payment for the product.
I have Request for Reebok Strolly order no 69103 product cade 1684. order dated 29/08/2009. till date I have not received item . And called many time for order cancellation but no response from them requesting to cancel the product and credit the finance charges debited for the same.Mr. Sunil called my 25 days ago and tld that product is cancelled and credit will be posted to my icici card. but my card is KOTAK CARD. He said he will get back to me but no update till date. DONT ORDER PRODUCT. MAY BE IT IS NOT WORTHY OR YOU MAY NOT BE ABLE TO TRACE THE SAME AFTER THE PAYMENT....MAY NO .[protected]. I am to inform you that I had indented for supply of 2 bags vide order No. 62419 during later part of December 09, Ihad mentioned clearly that as we were to go away from Mumbai for 7 days, Ihad asked to deliver the item at
best by 01/01/10, your official had informed me that the item can be delivered latest by 02/01/10, for which I aggreed.Till 02/01/10 when Icould not receive the same, thus through my citi card No.[protected] I had to purchase A bag for Rs 1679/ on 02/01/10.Even though the said item
were not delivered to me till date, Iam surprised to note that my credit card
was debited with Rs3492/on 22/12/2009, this is for your information that on
prior occassion Ihad ordered certain goods on emi vide order No. 81421dated 25/11/09, the emi was deducted from my card only on 20/01/10.
Thus once again I request you to credit THE COST OF 2 BAGS in my credit card No. [protected] immediately, to avoid any further discripency.Thanks P.K.DAM
best by 01/01/10, your official had informed me that the item can be delivered latest by 02/01/10, for which I aggreed.Till 02/01/10 when Icould not receive the same, thus through my citi card No.[protected] I had to purchase A bag for Rs 1679/ on 02/01/10.Even though the said item
were not delivered to me till date, Iam surprised to note that my credit card
was debited with Rs3492/on 22/12/2009, this is for your information that on
prior occassion Ihad ordered certain goods on emi vide order No. 81421dated 25/11/09, the emi was deducted from my card only on 20/01/10.
Thus once again I request you to credit THE COST OF 2 BAGS in my credit card No. [protected] immediately, to avoid any further discripency.Thanks P.K.DAM
Gift360.in — wrong delivery
Dear Sir,Pl refer to my order no. 112609, I had ordered for a product - Summit 2 pc luxury set ( code - 2070 ) of brown colour. But I have been delivered the above product of burgundy colour vide invoice no. 97462. Also, it has been observed that stiching of one bag is not proper near chain.
It is therefore, requested to replace it with the product having brown colour as early as possible. In this regard, I talked several times to the representative of GIFT 360, but nothing has been donefor the last one month.
regards
M K GUPTA
E-303, SHREE BALAJI RESEDENCY
MOTERA STADIUM ROAD, MOTERA, SABARMATI,
AHMEDABAD-380005.
MOB NO. [protected]
Sevices of gift360.in is not good. I have very bad experience with this company. I had ordered for a product but wrong product was sent to me. For its replacement, I am asking for the last one month, nothing has been done for its redressalm while the cost of the product was credited through sbi card immediately. It seems company is only concern with making money but not taking care of services and customer satisfaction.
m k gupta
m k gupta
summit-2pc luxury set — delay of delivery
Dear sir, I have still not received my order for summit-2pc luxury set . Order no. 100068 , date of order[protected] . So I kindly request you to change the delivery address to 404, D.D.A Flat, Badarpur, New Delhi-110044Gift360.in — Earphone Complaint
I sent my earphone for replacement on 8th August 2010 on this address No.11/2, Vikas Nagar Link Road, Nagasandra Tumkur Main Road, Bangalore,Karnataka, Phone No: 22795305.phone number also wrong.still i am waiting my earphone.whenever i am sending email on [protected]@gift360.in for earphone replacement, nobody giving proper response.very poor, very third class you have provided to me.this is shame on you.bloody staff working is there.Gift360.in — Defective Products
I have purchased Samsung Corby Plus from www.gift360.in. I have received the same product within 4 days by courier but there was manufacturing fault in handset. I have complaint many times to repalce the handset but they are not responding from date of receipt of product. I have called many times to customer care nos but they are always saying kindly mail us on [protected]@gift360.in and also they are saying our representative will call u. but i have not received any mail or call till date.I also clear that they have mention in their site FAQ that we will replace the product if there will any manufacturing default in product.
So i am inform you plz don't purchase any products from above site.
Gift360.in — No delivery of the product even after 40 days
Sir I have purchased an popcorn maker online from gift360.in the Oder ( order no is 16163 ) . The company claimed that it will reach to me within 14 or in any circumstances 21 days but no information . I have tried customer support by email and telephone also . Telephone section says we don't have any monitor if online orders .and by email they say it will be despached within this week or within 2days . Nor they are refunding money. Please help me out . ThanksGift360.in — Delay in getting Refund
Hi There, I had booked a product online on Gift360.in website (Nova Grooming Kit) on 22 June, 2010. There was some problem in booking online, so they called me on 25th June 2010 & booked this product on phone. They took my credit card details on phone call. I waited for 4 weeks for delivery but i didnt get it. I contacted them about it, they said the product is not available with us, you can order another product for the same price range. I was reluctant about their service & asked them to cancel my order & refund my money back. Since then i am talking to them every week about my money. Every time i got the same reason, your cheque is ready but concern department person is not available to sign it. Its been 7 months since i booked my product, i am still getting my refund. I have email conversation with them saying we will send you the cheque today & etc. Could you tell me any way to take legal action about it?My order details are as below-
first order number - 1171, They did not give me any order number second time as they booked my order on phone & asked me to mention my phone number while doing inquiry about my product. that number is [protected], Price - Rs. 1,816, They also gave me the cheque number which they got ready for me but never sent it to me, don't know why? I am expecting strong action about it.
Thanks.
sir/madam
i ran dass verma, kanpuri received my gift on 30.1.11which was booked on 5.1.11 but the chargable batteries were not with that. kindly send 04 chargable batteries as soon as possible.
i ran dass verma, kanpuri received my gift on 30.1.11which was booked on 5.1.11 but the chargable batteries were not with that. kindly send 04 chargable batteries as soon as possible.
Gift360 — Difference in MRP
I had booked an order through ICICI Bank credit Card for a Sumsung Digital Camera Model S860. MRP of the product mentioned Rs.9990/- and the Offer Price was mentioned Rs. 5555/- for ICICI Card holder. When I receive product by courier, I have noticed that MRP is written as Rs.6990/-. I have made several correspondence with them but no reply.May I sought for justice.
===========================================================================
2nd mail sent 22/04/09
To
[protected]@gift360.in
Subject
Order No 39521 dated 22/01/2009
Though two months have been passed, I did not receive any reply from you. I am working in a consumer durable company and know very well who to get justice against my grievances. I am once again reminding you that as per MRTP Act, you are not supposed to misled customers on MRP of the product. If, I do not receive any reply from you, please do not compel me act hard.
Waiting for your favorable reply.
Thanks & Regards,
Mrinmoy K. Nandi
[protected]
===========================================================================
1st mail sent on 23/02/09 to :-
To
[protected]@gift360.in
cc
Subject
Order No 39521 dated 22/01/2009
Thanks for sending the item S 860 Samsung digital Camera against my order 39521. It is surprised me after receiving the item. My grievances are as under:
1. As mentioned that MRP of S 860 Samsung Digital Camera is Rs.9990/- and the special offer price is Rs.5555/-, there is huge difference in Offer price and the MRP that was attracted me to purchase through ICICI bank Credit card. After receiving the item I have noticed that actual MRP of the product is Rs 6990/- only. If the real information was given I would not have purchased/ ordered for the same item.
2. Your offer does not mentioned about colours available or your team did not mentioned about the colours available while taking order. The colour shows in offer catalogue is Silver colour only but I have received in Black Colour which I do not like at all.
My queries are:-
# why the MRP is given in offer list Rs.9990/- when actual MRP is Rs.6990/-
# is this the way to mis-lead your ICICI Credit card holder?.
# where to go to get justice.
# I am not interested to keep this item as this is not my desired product ( Price as well as Colour)
Thanks & Regards,
Mrinmoy K. Nandi
[protected]