[Resolved]  Godrej — cooling

Address:

Kottayam, Kerala

Sir,
On 31st march 2011 we had purchased a REf (model GFE2205FF metalic blue3 penta cool) from Bismi appliances kottayam branch,at ruppes 11,750.
After 7 months 18/08/2011 there was a problem with the cooling and REF function had stopped,and we had given a complaint to the agency regarding the same. The had rectified the complaint and returned it(complaint was compressor failure). After 10 months dated 11/06/2012 the above same defect happend. Again we had raised a complaint to the area manager Mr.Rajeev (mob.no-[protected]) and one of the techincion came today 12/06/2012
after checking the ref. he told that the comperssor should be changed and expence is 1600 should be taken by us. sir why should i pay due to the less qualityness that you have assured.
Please let us know how many compressor should we hire for next 2 years we had already used godrej Goldcold for about 16 years and thats why we purchased a same product of yours.
please take the necessary actions at the earlierst.Thanking you.
Please contact us in [protected]@gmail.com