[Resolved] Godrej — Drainage Problem Godrej Washing Machine | |||
Receantly Purchased Godrej Washing Machine Model 7201 EPL on date 11th July 2011. Receipt Number 1427422 from Sales Executive named Saurabh Sharma. Since very 1st day i faced problem of Water drainage from machine. Called up Saurabh Sharma on # [protected]. As usual sales reply not in town would come and replace machine but with no result . Called up multiple times after that with phone never answered. Called up customer care and requested for machine replacement and was assuerd some one from techincal or sales will visit and required action would be taken ( req no 261457 ) but with no result. Once again called up customer care but with same answer they cant help and gave one new request number 259660. Some how i got name of some senior manager in organistion , Talked to Samash on [protected] , pranjal Verma - [protected] , and pankaj on [protected]. Every person spoke to only gave assurances but nothing solid on ground happened . Its more than three month now with washing machine packed with no replacement . Its worst part on all that all people i spoke gave on assurances and never realised pain and torture that as a customer i am going through.Even after spending Rs8000 , machine is of no use . Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Dear
My washing machine not work properly please repair its
I have purchase 25.04.08 from deep electroninc Haily Mandi Gurgaon-122504 (Haryana) & agent behaviour not good i waiting solve my problem last three month. I have also receive call & message from godraj co. but my problem not solve please do the neccessary action asap.
My washing machine not work properly please repair its
I have purchase 25.04.08 from deep electroninc Haily Mandi Gurgaon-122504 (Haryana) & agent behaviour not good i waiting solve my problem last three month. I have also receive call & message from godraj co. but my problem not solve please do the neccessary action asap.
Dear pra_kumar22,
We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.
For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.
Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.
For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.
Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
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Godraj washing machine — Re: last three month Drain not working
Dear Sir/MamI have purchase godrej washing machine form Deep electronic Haily Mandi Gurgaon (HR)-122504 i have register your three month & reminde every week but he repair the parts by candle & say to me when co. send the material then i willl repair I have also receive twice message from godrej but sill my problem not solve my contact no.-[protected] please solve it immedailty. Its make your best goodwill please do the needfull as so as possibl
Thanks
subhash
I understand your disappointment and shall surely help you with this.
Kindly provide the complaint number & your mobile number via private message (or click here https://bit.ly/2KL3JSh) so that I can help you resolve this at the earliest. In case you have not lodged a complaint yet, please do so by calling us on our toll-free number 1800-209-5511. You may also log a request online here: http://bit.ly/2xLUhEi
Regards,
Kavya
I am still awaiting your details. Kindly provide the same so that I can have my team get in touch with you to resolve your issue.
Regards,
Kavya
As I haven't received your details, your complaint has been closed from my end. Do get back in case of any query.
Regards,
Kavya