[Resolved]  Gopal Rao Enterprises, I S Sadan, Hyderabad, HP Gas — Delay in gas cylinder delivery

Gopal Rao Enterprises, HP Gas — Delay in Home Delivery

Non Delivery of Gas Cylender after booking.
I have booked gas for home delivery on 19 Aug. 08 but till today, 05 Sep. 08, not delivered. The phone is always busy, even if we get the connection no proper response. My Gas Agency is

M/s Hindustan Petroleum Gopal Rao Enterprises,
Sonika Shopping Complex, Santosh Nagar,
Hyderabad (A.P.) - 500059


My CUSTOMER NO IS 609956.

HP Gas/Gopal Rao Agency IS Sadan Hyd. — Delay in getting Refill

Bo daysoked for refill on 21-12-09,as per waiting list Iwas told refil will be dlivered after one week.Even after 15 days refill not delivered.Very very difficult to get on phone

Gopal Rao Enterprises — Gas Cylinder

I am resident of Rein Bazar, Yakutpura, Hyderabad I have Gas Connection in the name of My father on 4jan our Gas Cylinder Ended when We call Gopal Rao Gas Agency they said call again on 6 now you can't booked for refill of cylinder. So I booked Refulling of Gas on 6 Jan at that time they said with in 10 days you will get refilled Gas Cylinder but today after 16 days also they did not send new cylinder when I call day before yesterday they said it will come on Wednesday I wait whole day yesterday It did not come when I try to call today ie., 21 jan no one is receiving the call after several attempt it will ring the bell because it is always busy

consumer number is 612241

please solve this problem as early as possible because after gas cylinder come we have book again 21 days later i.e., if it come on 22 then we have to book on 13 February at that time we have no gas in out house we can't cook any thing

Thank You

Dr. R.Pragasam, E 14/2 Labs Qtrs, Kanchanbagh, Hyderabad-500058
12th Jan 2012, 21.30 hrs

Complaint on M/s Gopal Rao Enterprises, HP Gas Distributor, I S Sadan, Hyderabad 500 059

Delay in Getting Refill
Cylinder refill has been booked on 28th Dec 2011. We got the message from Gopal Rao Enterprises, HP Gas Dealer on 6th Jan 2012 that cylinder will be delivered within 48 hrs. My wife left all her works and stayed in the house all these from 6th to 12th Jan 2012. Through phone no proper response. They are not attending the phone calls. This kind of things happens with Gopal Rao Enterprises very often. I my self made many complaints but the attitude of gas agency continues. I request the Indian Consumer Forum to take required action.
Thanking you

On 24/08/2013, the gopal rao enterprise, IS Sadan, Hyderabad, delivery boys who came to deliver my cylinder asked me Rs 50/- as delivery charge. When I refused, they entered my house and threatened me with dire consequences. Finally they made me pay the extra money for which no receipt was given.
I am contemplating a FIR against the agency for their money extortion.
This is a very usual practice of the delivery boys, asking huge sum of extra money to deliver the gas.
I demand that they should be identified and strict action should be taken against them.

Debashish Mukherjee
Scientist, ASL
SH-315, DRDO LAB QTRS
Kanchanbagh, Hyderabad.

The booking and the office staff responce is good.But it is deficult to describe the delivary boys of gas supply is BAD WORSE WORST.They are demanding delivary charges.They simply cancel the delivary saying that the door is locked which is usual practice by them If you are continiously continue the staff it is not good to your Name&Fame.Take action on the concerned.Don't oust them.Meny of the colany people are facing trouble with the delivary boys of gas specially in GOPALRAO AGENCY IS SADAN HYDRABAD.we hope it will not repeat again.Other wise the agency will be in BLACK LIST in future.