[Resolved] Hathway — Internet speed 2Kb/sec for connection speed 256 kb/sec
This is Rahul Joshi, I am from pune. Karve Nagar. I had taken hathway internet service and took a 256 kb/sec connection. I started facing problem and i called customer care. But see the drama, of how things work.
-- When you call your complaint is taken
-- Engineer visits and takes photos of speed by starting 2 downloads from download.com website and send it to someone.
-- Rest, you keep thinking.
I sent emails to Sachin Dhumal, many times with photos from day and night. There were many request timed out and he said.. some are ok. The connection never got rectified. I am still getting 2 kb/sec. Everytime i call customer care they take a new complaint.
Please do not take hathway internet as they make fool. They do not understand business and customer service. It looks as if its a cyber cafe which has opened a internet service.
DO NOT GO FOR HATHWAY INTERNET.
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Aug 14, 2020Complaint marked as Resolved