Claimed

Hathway Complaints & Reviews

1.5
Last updated Apr 11, 2024
Complaints 6928
Resolved
2006
Unresolved
4922
Quick Links
Statistics
Share
Contacts

File a complaint to Hathway

Having problems with Hathway?

File a complaint and get it resolved by Hathway customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hathway
Customer Service Contacts

Hathway Phone Numbers

Phone
+91 25 3252 0310
347
250
+91 11 6165 6655
109
75
+91 22 2600 1306
79
83

View more phone numbers

Fax
+91 22 2600 1307
+91 80 4122 8950
+91 24 0248 8555

View more phone numbers

Hathway Website

Hathway Head Office Address

"Rahejas", 4th Floor, Main Avenue, Santacruz (W)
Mumbai
Mumbai City District
Maharashtra
India
400054

Hathway reviews & complaints page 347

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
1
11111asdas
from Karaikal, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Set Top Box not working. No response from HATHWAY

Hathway sucks !!!!

Its one of the worst service provider on earth.

The box has not been working for almost 3 months now. Contacted the concerned Hathway people. They assure me of immediate help. But they never did that.
I am very dissapointed. Please help. I wish if someone could file complaint against this DIRTY organisation for there DIRTY job.

HELP!!...
Helpful
1 other people found this review helpful
1 found this helpful
132 Comments
Report
Copy
R
rajneesh Anirudh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no service

This is regarding my notion that hathway cable & datacom pvt. Ltd. is really a company and delivers quality service to its clients. But yes today i really understood that this company is no more than a bunch of mis-managed people who themselves don’t know what quality is and what is the meaning of customer service.
I am an Analyst in a reputed company and require net connection all the time.
From the day I have opted...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Akbar lakhani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly selling the set top boxes

the hathway cable in nasik has delibratelly spoiled the quality of its cable reception so that users would opt for the set top boxes which gives a clear picture. but this is the wrong way of selling the box i had to buy that box for the cricket matches as the reception was not clear at all

please help the nasik cable users as all r now opting for set top boxes thinking that their wire is faulty

rather the cable...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
g_rajamohan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-Refund of Modem Deposit

Dear Sir/Madam,
Costomer ID:167194
I have subscribed to their cable internet in March 07 and paid the quartrly usage charges in adavnce in March 07 along with refundable security modem deposit of Rs 1000 ( thier receipt no.S98972 dated 11 Mar 2007). Before I avail thier services , I was moved out of Chennai to Hyderabad and returned their modem and reqyested several times for refund of security deposit. No Action was taken...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BSNR
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor BROADBAND download speeds.

I have recently taken a new 256kbps broadband 6-month package (Customer ID: 167296) from Hathway.

At the time of being given the connection I was assured speeds of 256 kbps (or at least 80% of it which is roughly ) at all times. However, I have been experiencing speeds between 25-85kbps during the nights (when I am most likely to use the service) and around 110 kbps during the day (which is way below the promised speed). The...
Helpful
1 other people found this review helpful
1 found this helpful
23 Comments
Report
Copy
T
T.RAJESH BHEEMAIAH
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service!

I was not able to access internet for ten days in the previous month. i request you to kind update my request and grant me my ten days of internet access. I even would like to put a word to you that the speed has decreased and i do not find the difference between 512kbps and 100kbps speed of net. There is a poor response from your customer care people those ten days when i was not able to access internet. i had even given an compliant to...
Helpful
1 other people found this review helpful
1 found this helpful
4 Comments
Report
Copy
A
amit kasliwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnected my six month plan in three months

I brought a bradband connection from Hathway Broadband Internet based in chennai.

I took a six month plan for which I gave the advance.

As my connection was getting near to three month of service, I got a call from Hathway Broadband Internet that my connection is due for renewal and will expire after completion of three months of service.

I got surprised and I apprised the Hathway Broadband Internet...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Syed Raheel Hussain Hashmi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor infrastructure and internet speed

Hathway Internet - www.hathway.com

I renewed Hathway Regular 64 kbps unlimited connection to Free way extra 1:2 256 kbps unlimited with customer ID 194137 on September 17, 2007 for half yearly package and paid the full amount in advance. I was guaranteed net speed in-between 120 140 kbps but right from the day one the speed was around 20 30 kbps. On registering complaint several times, it took Hathway internet three days...
Helpful
1 other people found this review helpful
1 found this helpful
27 Comments
Report
Copy