Hathway Complaints & Reviews

Hi,
For past month or so we are not getting any signal on ESPN,STAR SPORTS and Star Cricket. As a service provider they should atleast notify the subscriber about their plan of strating these channels again or how are they going to cutdown the prices of monthly subscription.
Regards...

Respected sir/madam

I have got all the forms regarding my bank a/c and also the salary has been credited to my a/c.But i have not got my pin no of my ATM,its very urgency to me so please i'm requesting you to provide my pin no as soon as possible.This is my humble request to you



thanking you,
...

I have sent a mail to hathway for shift my internet connection at another address. They told me it will done within two days, but still they don't shift at another address. I always call hathway call center they are not able to resolve my problem, Hathway call center no. is [protected]. Please suggest me what should i do or take action against Hathway. My no. is [protected] (Sanjay Gupta)....

Very bad experience...harassment by collection agent Sachin (Reports to one Ketan) for connection charges not paid by previous tenant!

He drops in after every 2 months and says that he had cut the connection and I reconnected it!

Next he says that previous tenant had not paid so he cut mine!

Then he tries to bully by saying he will cut again (Which I say, please do!)!

Which DTH should...

myself,jatin gor,have started hathway internet cable connection,inbetween many times the connection is suspended,and or some body else may be using same time,once engineer helped me to start by going in start menu_windows + R _CMD_OK_IPCONFIG . doing all this windows show that my laptop is not receiving , media is disconnected .that means my pc is ok but company has temporarily suspended my connection,as after the complaint no.3607603...

I FROM MUMBAI HAD 256 LITEWAY HATHWAY INTERNET CONNECTION FROM APRIL 2007 AND PAID 1000 DEPOSIT WHICH IS REFUNDABLE. I HAD TO FACE LOTS OF PROBLEM DURING BROWSING SOMETIMES SERVER USE TO BE DOWN FOR 5-6 HOURS THRICE IN A WEEK AFTER THAT THE SPEED WAS EXTREMLY POOR NOT EVEN 100 KBPS DURING DAY. I HAD CHANGE LOTS OF PLAN BUT NONE OF THEM GAVE ME THE SAME RESULT. AT LAST I HAD TO TAKE A DECISION AND DISCONNECT THE CONNECTION. SO I SURRENDERD...

I think hathway doesn't know how to provide customer service. i think there is no perticular system...its customer service is rediculous and sucksss........Even if anybody place a poll in world likw which is worst customer service then hathway will come 1st no doubt about it if you place a poll for good customer service then even hatway will not come that side there are far away to good customer service ......dont trust service enginners...

The worst experience with customer service would be with bhawani cable TV. I had taken their set top box connection because they had said the only way I would get all the possible channels is by that. Now it’s been more than a year. They now started removing and shuffling channels on the set top box also.
If we call the so called “customer service” of bhawani. They say they don’t anything and they don’t when the channels...

I am a resident of Kavalbyrasandra, R.T.Nagar Post, Bangalore. From 1st of November 2009 Peace TV has been taken off from the list of Channels available in the Digital Set top box of Hathway. When I enquired about it, I was not given a proper explanation. I wanted to know if this is been done purposely or what. All other religious channels are available, but only this particular channel is been removed. I demand strict action against Hathway....

I had contacted Mr. Yogesh from [protected]@y Broadband Internet (Cell No. [protected]) for new connection of internet. He promptly arranged for the forms to be submitted, on 25/10/2009, I have paid Rs. 1489/- vide cheque no. 970650 drawn on State Bank of Indore towards payment of 4 months internet services along with installation charges. They assured me of connection within a weeks time.
But now, even after 10 days nobody from Hathway came...

I, Rajat Kalia S/o AVM VN Kalia VSM, resident of 94 Lodhi Estate, Lodhi Road, New Delhi, was a subscriber of Hathway Internet Connection in Bangalore. I have surrendered my connection and deposited back the modem on 29 Jun 09 as I have shifted due to the nature of my job. As per the policy, the company has to refund the initial deposit of Rs 1000/- (One Thousand only) paid be me. However, the same has not been done till date. I have contacted...

I got connection before 10-11 days it was working for 2 days but from last 7 days net is not working due to UNPLUGED of lan connection... Every day more than 2 times i called up customer service..but I got same answer "Your request is forwarded to Technical Dept they will get back to you and Engineers are working on same"..
Now i am not sure whether they have well exp. Technical persons????

Because after 8...

I had taken Hathway Internet connection in the name of Shakti Salvi on 31st August at the below residence:
301, Nidhivan CHS,
Upper Govind Nagar,
Malad(East),
Mumbai - 97.
My account number with hathway was: 533651.
I was promised continuous service of Internet and prompt service response. On the contrary, there was no internet service from 7th October to 12th October. Also 2 weeks prior to this,...

We live at D-406, Landmark Residency, Madinaguda, Hyderabad-500049. Due to some technical problem, the Siti Cable Operator of our area has suggested to take STB for access and better viewing of nearly 150 channels. We paid Rs.450/- for the STB and an advance payment of 6 months rental for Rs.900/-. After about 9 months we intimated and paid up to date the rentals and went to US for 6 months and were back in July 09. We contacted the local...

I have applied for a new internet connection(18-July-09) for which an
amount of Rs.770/- has been deducted from my account.
As the connection was not possible in that area i applied for a refund
on 6th-Aug-09.I have called the concerned department number of
times([protected]) but the guy doesn't pick up the phone.I have contacted the office in Hyderabad also.Still a similar response from them too.
br...

Dear Sir/Madam,

I am one of subcribers of Hathway Digital Cable TV Services. I live in bangalore on Sarjapur road.

Since this morning i have not been getting the 3 sports channels (ESPN, Star Sports and Star Cricket) both on the Analogue or the through my set top box. I tried calling the number listed on their website for bangalore and there is no answer.

Although i am aware of the numerous options...

I had subscribed to hathway digital cable from sai star cable in kandivali east area starting 1st august 2009.they didn't provide the set top box saying it is unavailable & install in 8 days,where as people in our building have got the box on the first day.It is now above months period but still settop has not been installed,when contacted the cable operator doesn't give satisfactory answers. Plz look into this matter &...

I Have taken a broad band connection from Hatway co., one year back, the is a regular connectivity problem with the network. I have given N number of complaints regarding the connectivity. From the past two days I am facing a regular disconnection and connection, which is made a loss of 100 dollors due to poor connectivity.

Please, suggest me to take any action on the company regarding this problem.

Regards,br...

I had disconnected Hathway's cable Internet connection in the month of March and was committed that they will refund the modem security of Rs.1000/- within 15-20 days and it's been more than 5 month now they have not refunded that amount yet.

I had spoken to their representatives on helpline over and over again and also have proofs of emails sent to them requesting them the refund. They have not even cared to reply...

The following are the latest e mails sent by that person:

My name is Jeffery James I work in the Euro Lottery.
I am soliciting your assistance for a swift transfer of £4, 528, 000 GBP,
should you be willing to assist me in this project,
you will be giving me just 25% of your winnings. Willing
to assist please reply to my colleague with this email.

Attention !!!Monday, 24...