Hathway Complaints & Reviews

Hathway has stopped sahara one and sahara filmy channel

It is more than 1 week and they are not starting it

what to do
are they allowed to stop any channel and take same monthly rent from all customers

I[censored] cant help then please forward to the deparment or person who can help
thanks very much

please do reply back...

I took a hathway connection last year from hathway connection worked for two three days and they had some cable issue regearding some permission cnnection never got connected nobody ever bothered to call em to let me know status I asked to disconnect no money refund phone call money lost wasted teim by personally visiting tehy are CHEATS. I am mentioning Baroda hathway so many emaisl alsow waist. i am working person if I keep on visiting...

I had a postpaid internet connection with hathaway and had been facing horrible problems .The bills never came to my residence.So every 2 or 3 months my connection used to get disconnected for non payment even without me receiving a bill / intimation about the disconnection.this kept happening for more than 8 months even after repeatedly complaining to customer care.Apart from that, Connections used to be down frequently down and if you speak...

As per the telephonic conversation i hereby submit my complaint ... the present id so called [protected]@hathway.com should be changed to "vathsala [protected]@hathway.com"... so I request to do the same as soon as possible......

hi
this is to inform u that i had using the hathway internet connection but i am very unsatisfied with these people as on every second i had lost my connection and than after making the several complaints they came and repair the connection temporarily due to which i had lost my connection on every second day and also after giving them so many calls they didn't give any response and every time i had to send a mail so they had...

My user Code is 360426 & I am using 1024 Kbps Expressway Plan (1Mbps). It is 4 Months Prepaid Plan and Download limit is upto 4 GB. In this Plan the download speed must be 1024/8=128, but my download speed is below 6 Kbps. I call in Customer Care for this problem, but I think there is No Customer Care, No Help Desk to solve your problem.
Everytime their helpdesk executive said that sir here is ok, our server shows your speed is...

We had taken a 256 Kbps broadband connection from Hathway in May 2008. In October 2008, the service prodider suddenly terminated the connection. Hathway had charged Rs. 1000 as installation fees. When we contacted Hathway, they replied that nothing could be done now and the money was as good as lost.
I am still in a state of shock about the apathy and unprofessional conduct demonstrated by the company.

Please don't...

Hi,
This is Rahul Jadhav from Mumbai.
I bought the services of internet connection from Hathway Internet Services in August.
My account no. is 350944
There is problem with the network right from day one.
Not a single day I was able to use the net facility without disturbances.
When contacted the help desk, the executives replied very rudely as if they are doing some kind of favour on me.
The...

I am using Hathway Internet and my User Code is 360426. I take 128 Easyway Unlimited Plan from Hathway Internet in September. The download speed is very bad in this plan, if you take 128 Kbps Plan then download speed must be 128/8=16 Kbps, but my download speed is between 2-6 Kbps.This is very bad speed in 128 Kbps plan. I complaint many times in customer care but they don't give me satisfactory Answer. They said that our helpdesk Executive...

sir iam serving in army colaba -05and my internet account number is 355600 on date 04/9/08 . but before seven dys internet dead complaint i summited to these telephone numbers are [protected] & [protected] but my internet is not open and tell me that my lan card is defective but i have two personal computers & two lan cards . so i ultimate change the computer but nmy internet service is not startingultimately i talk them to talk about...

On 16th Sept 08 in Bangalore, I paid Rs 450 for a Hathway broadband connection to a sales agent. It has been nearly a month from then and the connection has not been installed yet. The initial promise was to install the connection within 4 working days. Since then i must have called the customer service center at least 15 times, every time getting a false reassurance that my complaint had been registered and the field engineer would contact...

Respected Sir, I {Hitesh Raythatha} am a proprietor of M/s MARTAND TRADING COMPANY, HYDERABAD. I 'm a customer of Hathway Broadband Internet vide customer reference number is 266625 I paid sum of Rs3708/ by cheque number 940255 on 20.05.2008 of Punjab National Bank to the company for providing service of Internet for one year. I have shifted my premises on 23rd September and request service provider to give connection at my new premises....

Hi,

I want to log a complaint. We have recently bought a set top box from cable operator but they were not able to fix it in the right way after 2 days we are now getting only digital cable but not analog cable. The operator was behaving in a rough and rude manner and we gave him 800 rupees and he told that we should change the wire also but it seems good. Now it is one week if we call them there will be no response (mobile...

DEAR SIR,

ACCOUNT NO 356508

MY COMPLAINT IS PENDING FROM 17TH SEPT COMPLAINT NO.1884370
I CALLED UP AT YOUR OFFICE Y AND I WAS PROMISED THAT THE CONNECTION WILL BE RESUMED
MR SACHIN FROM LOWER PAREL OFFICE WAS SUPPOSE TO GET THE WIRE CONNECTED WHICH WAS BROKEN
NOW I GOT A CALL FROM [protected] AND THEY ARE UNAWARE THAT THE FIBRE OPTIC CABLE IS BROKEN AND THEY ARE ASKING TO CHECK THE MODEM.br...

Dear sir,

I am using 1 mbps (= 1024 kbps) plan but i am getting the speed between 152 and 630 kbps maximum. I have called and mailed from last 2 months they are not even response my complaints. If i give over pressure they come and check and then they will say, will send engineers. Thats it. I have bought a package of 4 mths so i am able to disconnect also. I am suffering too much and some times its a frequent disconnection...

I am holding an internet account (account no 265494 ) under tariff plan P512IP 512 Intro-pack plan and already renew and paid amount of Rs.1800 by axis bank cheque (Ch.no-007114) in JUNE.

But internet connection is not working from 1st week of June as society won’t allow for cabling
and requested company many times to take any necessary action and plesae refund my amount, by mailing them and even by personaly...

I booked a prepaid internet connection on 6th April, 2008 and gave a PDC. I was assured that my connection will start in a day or two after which my cheque would be submitted. However, today is 23rd May, till date I haven't got the connection, they have encashed my cheque of 618/-. I must have called each and every number by now but the result is zero. Guys don't take HATHWAY. They are cheaters, rather go for MTNL. I was simple...

BEWARE BEWARE BEWARE OF THIEVES OF HATHWAY...

I had taken the quarterly prepaid plan with 500 mb speed, there was a sudden disconnection and inspite of so many complaints nothing was done, i did waste lots of money in calling...at last i mailed them to disconnect officially and refund the prepaid amount, but i did not recieved any reply from their end, and after expiry of the subscription period they started calling for renewal...

From,
Dr. Kamlakar R. Bagal
Sai Prasad Society,
Singh Estate, Road No-2,
Opp –Basara Studio, Kandivali (East),
Mumbai 400 101

Date:

To,
The Managing Director,
Mr. Mahesh Mishra
Hathway Cable & Datacom Pvt. Ltd.,
Trade World, ‘B’ Wing, 10th Floor,
Kamla Mills Compound, Senapati Bapat Road,
Lower Parel (West),...

I am using Hathway internet broadband services at Chennai for past one year.Not a single the services of Hathway found to be good.Most of times it does not work and if it works it does not even maintain atleast 50% of speed of their assurance.If you ring to their customer service centre, it will take atleast 15-25 min to get connected to thier most inefficient staff.The response will be very callous and irritating.After constant follw up...