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Hathway Complaints & Reviews

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Updated: Apr 20, 2026
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Hathway reviews & complaints page 344

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R
Rohit B Nair
from Mumbai, Maharashtra
Feb 28, 2009
Resolved
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Resolved

Hi,

I stay in mannady, our cabel guy takes rs400 for the hathway STB but according to the ad in tv it is free,
when contacted customer care they said it is free they will take care of the complaint but no response, pls help me in this regard now cable guy says he will give new STB from other provider
Aug 14, 2020
Complaint marked as Resolved 
I m living in Thane districts Dombivli City. In our area Hathway provide cabel network. I want to use set top box of Hathway. Please give me the exact details of Hathway set top box price, channel list & is this approprite move of me? Please inform me as soon as possible.
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    J
    jeya
    from Tiruchirappalli, Tamil Nadu
    Feb 18, 2009
    Resolved
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    Resolved

    From anil.[protected]@hathway.com Tue Feb 17 22:12:03 2009
    Return-Path: <anil.[protected]@hathway.com>
    Authentication-Results: mta148.mail.in.yahoo.com from=hathway.com; domainkeys=neutral (no sig); from=hathway.com; dkim=neutral (no sig)
    Received: from 202.88.156.6 (EHLO saraswati.hathway.com) (202.88.156.6)
    by mta148.mail.in.yahoo.com with SMTP; Wed, 18 Feb 2009 01:04:33 +0530
    Received: from hathway.com ([202.88.156.6])
    by saraswati.hathway.com (iPlanet Messaging Server 5.2 Patch 1 (built Aug 19
    2002)) with ESMTP id <[protected]@saraswati.hathway.com>; Tue,
    17 Feb 2009 22:12:04 +0530 (IST)
    Received: from [65.120.57.42] by saraswati.hathway.com (mshttpd); Tue,
    17 Feb 2009 17:42:03 +0100
    Date: Tue, 17 Feb 2009 17:42:03 +0100
    From: anil.[protected]@hathway.com
    Subject: GOOD DAY TO YOU!
    Reply-to: [protected]@live.com
    Message-id: <39b94fa39bed67.[protected]@hathway.com>
    MIME-version: 1.0
    Content-type: text/plain; charset=us-ascii
    Content-language: en
    Content-transfer-encoding: 7BIT
    Content-disposition: inline
    Priority: normal
    Content-Length: 626



    ----- Forwarded Message ----
    From: "anil.[protected]@hathway.com" <anil.[protected]@hathway.com>
    Sent: Tuesday, 17 February, 2009 10:12:03 PM
    Subject: GOOD DAY TO YOU!



    You have a bank draft of $100, 000.00
    USD, which await the outstanding payment of $340.Contact
    the TNT Courier Service for details for claims with your
    informations.

    1. Full name...
    2. Contact Address...
    3. Age...
    4. Telephone Numbers...
    5. Marital Status...
    6. Sex...
    7. Next Of Kin...
    8. Zip Code...
    9. Occupation...
    10.State:...
    11.Country...
    12.Nationality...

    Contact person: Mr.Harry Smith.
    Office E-mail:[protected]@live.com

    Warm Regards.
    Mr.Mr.Harry Smith.
    +[protected]




    [protected][protected][protected][protected]
    Add more friends to your messenger and enjoy! Invite them now.
    Aug 14, 2020
    Complaint marked as Resolved 
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      A
      Ananth Prabhu
      from Mysore, Karnataka
      Feb 12, 2009
      Resolved
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      Resolved

      I Have halthway connection in Koramangala Bangalore from 'Hathway Krishna Cables Pvt Ltd' Service Tax Reg No CBL/BG-1/02/HATHWAY/2002 Dated[protected].

      I have complained to them that my cable is not getting signal. Its has been more that 1 week that i have been calling them and they keep saying that somebody will come.

      Firstly they take monthly service Advance for this pathetic cable, then they don't listen to the complains!

      I guess these guys don't know that this is a recession period where its hard to get new customers and easy to loose customer to Big players like TataSky, DishTV, BigTV or Airtel's DigitalTV.

      If Know action is taken, i will be more than happy to switch to Big Players.
      I won't mind paying more for service than paying for crap.
      Aug 14, 2020
      Complaint marked as Resolved 
      I would agree with you. Hathway cable is a pathetic service provider and their customer service center is never reachable. I hope somebody takes action on them for harassing their customers like this.
      Yes, we do fully agree the very poor service provided by them. We pay annual subscription and this time for the past three months no proper signal is being recd and gets disconnected every ten minutes. Many a time complaint made over phone, personal visit. They promise it will be attended to, but the man who comes claim that the cable need to be changed and on receipt of cable they would do that. Approaching senior members or managers is next to impossible, as they seldom attend to the call or available in the office.

      Hence I plan to approach the Consumer Forum very soon, to claim damages and refund of the subscription.

      Sekar
      Yes, we fully endorse the views. The service is very poor. Inspite of paying yearly/half yearly subscription, for the past three months the tv gets disconnected every ten/fifteen minutes. Complaints over telephone/ personal visit did not yield the result. Service man will come and tell the cable need to be changed and that is it. They say no stock but we notice the service men carrying cables for new connection. Reaching the Manager / in.charge is just impossible, as always call goes unanswered as also the massages. Planning to take it up with the Consumer Forum to claim damages for the mental agony and refund of the subscription paid, think this is the only way to get justice from being cheated.
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        S
        Sameer Rane
        from Mumbai, Maharashtra
        Feb 11, 2009
        Resolved
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        Resolved

        I am travelling by IC 169 to Raipur, flight was supposed to take off at 10.25 am. However now at 10:45 am there is still no news of the flight. This is after delay of 45 mins for security check and 1 hour of waiting for boarding pass. This is really pathetic service by the airport ground staff and by Indian airlines. Beats the whole purpose of taking a flight to catch an important meeting. There is not even any announcement about the flight or reason for delay. Would advise all to think 100 times before booking tickets on Indian Airlines.
        Aug 14, 2020
        Complaint marked as Resolved 
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          J
          jeyaprakash
          from Ernakulam, Kerala
          Feb 10, 2009
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          [protected] Forwarded message[protected]
          From: <[protected]@hathway.com>
          Date: Tue, Feb 10, 2009 at 5:29 PM
          Subject: Ecowas Donations 2009
          To:




          Ecowas Donations 2009
          101 Yakubu Gowon Cresent
          &n bsp; Abuja, Nigeria.
          Tel: +[protected]

          This is to inform you that you have won a prize money of Eight Hundred and fiftythousand United States Dollars, ($850, 000.00) for this year 2009 Lottery promotion which is organized by ECOWAS DONATIONS 2009.ECOWAS DONATIONS 2009, collects all the email addresses of the people that are active online, among the millions that subscribed to the Internet.we only select five people every Year as our winners through electronic balloting System without the winner applying, we congratulate you for being one of the people selected.These are your identification numbers:

          Batch number...ECW 09102XN
          Reff number...ECW35447XN
          Winning number...ECW09788

          These numbers fall within your Location file, you are requested to contact the events manager/Claims Department, send your winning identification numbers to him, to enable him verify your claims.You must call +[protected] for confirmation and to speak with the claims agent(Dr.Tude Adewale)

          (CONTACT FINANCE DEPARTMENT)
          Name:Dr. Tude Adewale
          Tel: +[protected]
          E-mail:[protected]@live.com

          THIS FORM SHOULD BE FILLED BY THE LOTTERY WINNER OF THE STATED FUND FOR VERIFICATION BEFORE PROCESSING THE LOTTERY WINNING:

          FULL NAME:...
          RESIDENTIAL ADDRESS:...
          OCCUPATION:...
          SEX...
          DATE AND PLACE OF BIRTH:...
          COUNTRY OF RESIDENCE:...
          TEL NO:...
          FAX:...
          EMAIL:...
          WINNING NUMBER:...
          BATCH NUMBER:...
          REFF NUMBER:...

          Thank you and Accept my hearty congratulations once again!
          Yours faithfully,
          Mrs.Mary Jones.

          ecowas donations 2009 — receive mail

          respected sir i had receive the mail from ecowas donation 2009 from nigeria sir their diplomat is calling me for claim of the funds he had brought sir please sir help me sir in this matter sir
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            R
            Rajgara Shabbir Moiz
            from Surat, Gujarat
            Feb 7, 2009
            Resolved
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            Resolved

            Dear Sir,

            my Account no. 76688 in the name of M/s. Downtown Graphics (India) Pvt. Ltd.
            I am using your hathway internet Service from past 3 - 4 years right from the day it has started the internet service.

            I have few complains against hathway. I would like you to reply for my complains in writting.

            1) Hathway has worse call centre helpdesk service. Person answering the call does not
            how to talk with clients. they not only rude, they bang the phone. and we keep on calling and our tellephone bills goes up.

            2) Secondly Complains taken is never, never means never in past 3-4 years taken in 1 time, if taken never rectified in 1 time.

            3) Thirdly, we customers are helpless, as we are not provided with any nos. of seniors, higher level officer of the co. with whom we can talk and put up with our complains.

            4) fourthly, even if your help gives us the complain no., no action is taken, the complain is closed but never ever take trouble to inquire with the client if their complain is solved or they are still facing the problem. And we customers keep on waitting that the
            complain is given u must be working on that.

            5) In the starting we had taken plan "Freeway-6"-256 kbps unlimited download with some amount of Rs.932/- approx per month. which was without any inquiry renewed every six months, paid advance always. never checked that the rates for same plan was reduced. that plan was closed and it was named "New Freeway Flexi" - 256 kbps - Rs.2000/- for 3month. which comes to Rs.666/- approx per month. So we were cheated here with over charging. I would like to ask if the rates
            would have increased would you not have send me a letter for that, so why if the rates were reduced you dint pass on the benifits to your old customers. and so you cheated your old customers blind fate on you.

            6) when this matter was put up with your accounts department while renual of hathway connection he had no answer, when no explanations worked, the person dint fail to call me a deaf and insulted me. when he was asked for higher authorities nos. to make complain. he banged the phone.On calling the same no. he use to pick-up, and bang the phone on knowing its me again.

            7) Then after due date it was renewed, i shifted to "New Freeway Flexi" - 256 kbps - Rs.2000/- for 3month. i paid for Rs.5002/- it was a calculation made by you. the break up was like this explain 2 me by your account department.my plan got over on 31st october.
            Rs.507.60 - for 20 days on pro rata basis as per old plan amount. (this was explain 2 me) as the plan was not changed on the due date and u would charge me as per old plan. Balance 10 days was given grace as in oct. my net was not working for 10days, so it was 10days
            after the plan got over. Rs.4, 494.40- for 6 months inclusive of 12.36 % tax, starting from 01st Dec.2008 to 31st may 2009.
            The chq. of rs.5002/- was issued to you against Receipt no.162863 dtd.[protected] and your person collected from my office. Now you are sending me the sms / mails for some outstanding balance of Rs.347.17 I dont understand this.

            8) this is my last problem with hathway. I am paying the amount for the speed of 256 kbps. where my speed is very very less. from past 3 months, at regular inteval i am making complain for the same. your engineers checked the problem and they agreed that my net is not working as per 256 kbps. the speed is very very low.
            This problem will be solved in few days.. as some work going on in the area. but till date nothing has been done. If you cant provide me 256 kbps speed. atleast dont charge me for that plan. you have taken full amount in advance that does not mean you can fool customers. Now i am tired of Hathway broadband Internet.

            This is my request 2 refund me my post paid amount. whatever is balance. I dont want your connection. I will go for some other service provider, who can give me better service and dont cheat me like what you do.

            please reply to this email immediately within 7 working days or i will be force to take legal action against you.


            For downtown Graphics (I) Pvt. Ltd.
            shabbir
            Aug 14, 2020
            Complaint marked as Resolved 
            I have a similar complaint in Bombay. Beware of Hathway

            Hathway — Hathway has cheated me

            I had paid Rs. 618 to Hathway on 3-May-2008 for providing me internet services. Hathway did not contact me after that. So, I used to call them up daily to their helpline. They said they will call back with an hour, no call...

            After 12 days, they tell me its not feasible. So, I ask them to return back my money.

            Till date, they have not returned my money. They have cheated me.

            Do not go for Hathway in Bangalore.
            Hi All,
            My self Bishnu, hathway ac no : 527516. Recently my PC got damaged ( mother board, RAM and Processor) very strangely. On that day I was not present at home and the main power supply is disconnected. I have found the modem as well as my CPU is brunt. I have verified every possibilities for power supply. Finlay come in to the conclusion that this is happen due to the hathway internet connection. Power passed through the wire and burnt my system.

            Strangely my SMPS, UPS and SPIKE is working fine, I have reported this. But nothing happened. Finlay they said system damaged from your side. We are not responsible for it. You have to repair your system.

            If anybody have same kind of information kindly intimate, so that we can track and report in consumer court.
            I have also similar problem with hathway

            Worst Service even seen, for evey connection down taking 1 to 2 days.

            A/C # 1277256. (SR#[protected] ...no one is attended as of now. If any is one is working for client deliverable...then strongly feels one should n't use hathway services,
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              S
              Shweta Kumar
              from Chandigarh, Chandigarh
              Feb 5, 2009
              Resolved
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              Resolved

              Like others in Bangalore, we are also experiencing problem with lof of channels. CNBC, Awaz, CNN IBN to name few. Tried calling their office, nobody picks up phone
              Aug 14, 2020
              Complaint marked as Resolved 
              I am having a similar problem with Hathway and am not able to get through to them. If you had managed to reach them in blore, kindly pass on the number.
              I strongly agree with you, My experience is even worse. I kept complaining to the guy who come for cable bill collection for nearly 2 months for not able to watch with set-top box but the regular TV(I get both, I asked while installing to do like that; by connecting directly to the TV and the other to set-top box) and promised me to send a person for service, but not. I refused to pay the bill and asked them to take the set-top box back and pay me the advance amount of 1500, they have charged me earlier. He refused and saying, it is worth of 600 only(the new one), since I have used it for couple of days, he is going to charge for the same(that would be 600-some amount-rental), as if I am doing the second hand business.

              Around 4 people have come to my place today and saying, they do not take care of any issues with the set-top box, only the regular cable connection. His name is Antony Raj(Cable provider) at my place, Doraisani Palya, Bannerghatta Road.

              I wanted to sue them. Looking for the possibilities.
              respected sir,
              I Mohammed Faizan hussain a customer of your hathway communication im residing in hyderabad (india). I m using a T.V connection more than 10 years. im facing a lot of problem in connection inspite of having a setup box i m unable to see channels there is a lots of disturbance when i spoke to the technician he said there is a problem in amplifier which he cant fix the problem.even though i have given so many complaint in masab tank branch office in hyderabad there was no proper response. even though i spoke to the supervisor of masab tank branch (hyderabad).most of the people are not receiving the channels in masab tank.i m not satisfied with there work, The complaint was issued in the month of august as the work was not yet done properly, as here there are many unskilled techincians are working in your hathway, i suggest u to give training to the techincians regarding there job. there are so many channels like zee tv, star news, national geography, 9x, sab tv, channel v, discovery etc..usually we watch this channels and we are unable to see channels.
              I request you to look at this matter seriously.

              MOHAMMED FAIZAN HUSSAIN
              H.NO:10-4-13/11A/15,
              OWAISPURA, MASAB TANK,
              HYDERABAD (500028)
              ANDHRA PRADESH (INDIA)
              PHONE:[protected]
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                C
                Complainant3902938
                from Aurangabad, Maharashtra
                Feb 2, 2009
                Resolved
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                Resolved

                I have received a bill from Hathway Broadband Internet Services informing me that my Internet Subsription was due to expire on 2 February 2009 if payment is not made in time. The bill is dated 28th January 2009 and was delivered by the couriers on Friday, 30th January 2009 in the afternoon. The next day was Saturday followed by Sunday. When I called up the customer service on 2nd Feb. at 10.30 am wherein I was attended to by a male voice. I checked as to why should my connection be severed without even 15 days notice, he rudely hung up on me. I called up again this time to be attended by a female voice (10.38 am) when I requested I speak to their manager, she once again rudely hung up. The third time I called no one picks up the line for nearly 5-10 minutes. I need to know as to why is the billing so late - just 3-4 days before the subscription expires. Why is there no enough time given for payment, why should the subscription be ended abruptly without giving the customer enough time to make payment, especially if there is a sunday in between. AND ABOVE ALL IS THIS SOME KIND OF TRAINED BEHAVIOUR THAT THE CUSTOMER SERVICE PERSONNEL RUDELY HANG UP ON THE CUSTOMER IF THEY CANNOT HANDLE A QUERY. SINCE BOTH PERSONNEL DID THE SAME THING, I PRESUME IT IS EXPECTED COMPANY BEHAVIOUR. Could I Request a claification please? Could you adivse as to where should I take my complaint for rude personnel behaviour?
                Aug 14, 2020
                Complaint marked as Resolved 
                hi i m prakash majumdar my citizen at guwahati hateway please give franchise in guwahati and please email me my email id - [protected]@gmail.com thanks.
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                  K
                  karthikeyan
                  from Thrissur, Kerala
                  Jan 31, 2009
                  Resolved
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                  Resolved

                  The Hathway doesnt maintain any company profile and reaction to the request is very poor. I asked for the shifting from sastri Nagar to Besant nagar due to relocation. It's more than a week and inspite of repeated calls, No one has responded.

                  The compnay portal doesnt display any of the e.mail id's for complaint. I would request new buyers to shy away from HATH way .. it's a HELL WAY.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    S
                    Sanjay
                    from Mumbai, Maharashtra
                    Jan 30, 2009
                    Resolved
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                    Hi,

                    I am Sanjay, and I got hathway set-top box for cable. We are not getting CNBC TV18 and CNN IBN channels for past 10 days in BTM 1st stage, Bangalore. I have complained to my agent and there is no response from them. Even I tried to call Hathway phone numbers which are published in their website www.hathway.com. It says invalid numbers (+[protected]/680).

                    I dont know whether there is anybody at hathway, listening to customer complaints. We pay so much money and donot even bother to respond to the complaints.

                    Regards,
                    Sanjay
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    Hathway — Not getting channels for past 10 days

                    Hi,

                    I am Sanjay, and I got hathway set-top box for cable. We are not getting CNBC TV18 and CNN IBN channels for past 10 days in BTM 1st stage, Bangalore. I have complained to my agent and there is no response from them. Even I tried to call Hathway phone numbers which are published in their website www.hathway.com. It says invalid numbers (+[protected]/680).

                    I dont know whether there is anybody at hathway, listening to customer complaints. We pay so much money and they don't even bother to respond to the complaints.
                    We are also in Bangalore and having the same problem. Have you got any response?
                    We're in Bangalore too. This morning (23rd Feb. 2009) they are telecasting the Oscars on Star Movies and can you imagine.. Star Movies doesn't come in my Hathway card. Their helpline number displayed int the card menu[protected] that nobody is picking up (may be because of the time I'm calling, 6 in the morning) and their corporate office (shree complex) numbers are all invalid. It's a pity.

                    Someone has to do something about this somewhere. :-)
                    I recently moved to BTM 2nd stage. Local cable operator informed that there is no hathway setup box in btm 2nd stage. Can anyone tell me where i can get the cable operator info for hathway setup box.

                    Regards,
                    Santhosh.
                    We are also not getting Kids channels Disney Disney XD. Our cable operator Chetan Cable Net Work, Doddabommasandra, Vidyarayanpura not responding properly for the above. We taking Hathway set up Box 230 channels package through him only.. But their Channels List they are showing No. 410 is Disney and No. 411 is Disney XD. Hathway Customer care centre also not replying at all.

                    Regards,
                    N. SIVASUBRAMANIAN
                    We in Bangalore are not getting many channels, why is this only with Hathaway connection or is same with dish connections & when will it come back .
                    Regards,
                    M.seshagiri.
                    Victoria Layout
                    I am Krishnan staying in KALYAN NAGAR, Bangalore. For past 10-12 days several channels have been discontinued, like the entire Star package, plus regional channels like Asianet, etc. When I contacted them about 10 days ago they said they were having payment problems with these channels and it would be sorted out and all channels would be resumed in a couple of days time. But even after 2 weeks they remain blank. Today I tried contacting them, but would you believe it? none of the numbers were answering. Even their customer care nodal officer Mr.Sashi Kumar has switched off his phone, so is the case with the local franchisee Mr.Naidu. Hathway customer service is the worst among all cable operators. You should try companies like Airtel who give more importance to customer satisfaction. But the word customer satisfaction is absent in Hathway's vocabulary. Their local operator has admitted to me that they do not man their office after 6 PM and any complaint after 6 PM will not be attended, even though they are boasting of 24x7 customer care service!!
                    In our area also there are many channels missing for past 2 weeks. and standard answer what we get is that it will come by tonight
                    Dear Sanjay,

                    We apologize for the inconvenience caused. Please share your smart card number. We will get in touch with you and provide assistance.

                    Regards,
                    Hathway Cable
                    Hathway's Digital Cable Television service is awefully bad. In Kasturi Nagar, there is a Local Cable Operator by name, R.J. Sri Cable Networks. This Local Cable Operator provides very very bad service. The video quality is extremely bad. Its very bad for the eyes to view such a bad video content. There is one Mr. Kajappa who runs this LCO's network. This Kajappa is a rogue. He will use arm twisting tactics to get money from you. He will cut the service to get money for bad service. This guy cuts off many of the channels in his signal. Hathway says that this LCO is a franchisee and, as a franchisor, Hathway has no control over RJ Sri Cable Networks and Kajappa. What can be a more pitiable statement from an MSO? Also, if there is no power in some other area or building, you will not get TV service. This is a new concept in Kasturi Nagar.

                    Furthermore, Hathway and ACT have a very good understanding. Each will not encroach the other's area. This way, there is no competition between Hathway and ACT.

                    If anyone is residing in Kasturi Nagar, I would request them to not depend upon R.J. Sri Cable Networks. Instead, they can depend upon any of the DTH operators like Tata Sky or AirTel, etc.

                    Regards

                    Iswar Chalam
                    Mobile: +91 [protected]

                    services not updated

                    My receipt no. 1151153 dt. 28/02/2015 a/c no. [protected] Mac no. 34 BDFA 618 FF7 AMOUNT PAID FOR THE SERVICES OF STAR SPORTS 1 & 4 AND STAR MOVIES . TILL TODAY IT WAS NOT UPDATED
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                      J
                      jeyaprakash
                      from Ernakulam, Kerala
                      Jan 26, 2009
                      Resolved
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                      Resolved

                      [protected] Forwarded message[protected]
                      From: <[protected]@hathway.com>
                      Date: Sat, Jan 24, 2009 at 9:19 PM
                      Subject: DEAR BENEFICIARY
                      To:




                      OFFICE OF THE SENATE HOUSE FEDERAL
                      REPUBLIC OF NIGERIA COMMITTEE ON
                      FOREIGN PAYMENT(RESOLUTION PANEL
                      ON CONTRACT PAYMENT)IKOYI-LAGOS
                      NIGERIA14th FLOOR51/55BROAD STREET.

                      DEAR BENEFICIARY,

                      CONGARATULATION WE BRING TO YOUR NOTICE!!! THE OFFICE OF
                      THE SENATE HOUSE
                      HAS
                      CHOSEN YOU BY THE
                      BOARD OF TRUSTEE AS ONE OF THE FINAL RECIPIENT OF THIS
                      2008 PROMOTION CASH
                      GRANT GRANT/DONATION, TO CELEBRATE THE
                      30th ANNIVERSARY CELEBRATE, WE ARE GIVING OUT A YEARLY
                      DONATION
                      OF THE ATM CARD VALUE IS USD($500, 000.00)FIVE HUNDRED
                      THOUSAND UNITED
                      STATE DOLLARS TO 5 LUCKY RECIPIENTS, AS NEW YEAR
                      PROMOTION FROM THE
                      W.H.O, UN, AND THE EU in ACCORDANCE WITH THE ENABLING ACT
                      PARLIATED.
                      THE ATM GRANT/AID ONLY COLLECT EMAIL ADDRESS OF FINAL
                      RECIPIENT.
                      FROM DEFFERENT COUNTRY: UNITED STATS,
                      GREECE, INDIAN, SAUDI ARABIA, EUROPE,
                      ETC.AND WITH AN ELECTRONIC BALLOTING SYSTEM, WITHOUT THE
                      RECIPIENT
                      APPLYING, YOU
                      EMERGED ONE OF OUR LUCKY BENEFICIARY.

                      YOU ARE TO FILL OUT THE BELOW INFORMATION AND SEND IT
                      BACK TO THE
                      PAYMENT REMMITANCE OFFICER OFFICE VIA EMAIL CONTACT
                      ADDRESSFULL
                      NAME:_______________________________________
                      RESIDENTIAL ADDRESS:_____________________________
                      OCCUPATION:______________________________________
                      NATIONALITY:_____________________________________
                      PRESENT COUNTRY:_________________________________
                      AGE:_____________________________________________
                      SEX:_____________________________________________
                      TELEPHONE NUMBER:________________________________
                      FAX NUMBER:______________________________________
                      WINNING BATCH NoW[protected], U-500-32)

                      WARNNING!!!: FRAUDULENT EMAIL ARE CIRCULATING THAT
                      APPEARS TO BE USING THE

                      ATM GRANT/AID ADDRESS, BUT ARE NOT FROM THE ATM
                      GRANT/AID BOARD.
                      HOUSE, SO BEWARE!!!.ONCE AGAIN CONGRATULATIONS(PAYMENT
                      REMMITANCE CONTACT)

                      Mr. David Mark
                      E-Mail: [protected]@hotmail.com
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      our complaint not yet rectified id no 419342. please rectify immediately

                      Hathway — Great Britain Dollar 750000

                      Dear Sir,

                      I have a severe complaint against some of your email IDS being used.

                      I have received 2 Mails from the below IDS which states that i have won 7.5 USB Pounds

                      Mial IDS for Reference...
                      A) [protected]@hathway.com
                      B) [protected]@hathway.com


                      I Dont know weather this is true or else these ID's are fooling the centiments of Indian People, I thought that this incident should come to your immediate notice if anyone is hampering the centiments of any citizen.

                      Request you to please treat this as priority and revert with updates if any.

                      Regards
                      Indranil Roy
                      From:
                      [protected]@hathway.com | Add to Address Book | This is spam



                      To: <recipients undisclosed>


                      Subject: Attn: The Secretary General, Opec Fund For International Development


                      Date: Fri, 10 Apr 2009 10:41:58 IST


                      Note: To help protect your privacy, images from this message have been blocked.View images | What is this?








                      The Organization Of The Petroleum Exporting Countries (Opec) Fund For
                      International
                      Development (Ofid)
                      Parkring 8, A-1010 Vienna, Austria
                      Www.Opecfund.Org

                      Press Secretary: Nicolas Parker
                      United Kingdom Administrative Office, London.
                      Tel:+[protected]
                      Tel: +[protected]

                      The Manager Human Resources Dept,
                      Eng. Uthman Muhammand: Opec Global Fund Office
                      Abuja, Nigeria
                      Tel: +[protected]
                      Www.Opec.Org/Aboutus/Member%20countries/Nigeria

                      Attn: The Secretary General, Opec Fund For International Development

                      Dear Beneficiary! !! Congratulations As We Bring To Your Notice The
                      Results Of The 2009 Grant Global
                      Donation In The Opec's 17th Extraordinary Meeting Which Took Place In
                      Abuja, Nigeria (One Of The
                      World Largest Petroleum Exporting Country), 1st March. 2009 And Your
                      Email Address Was Selected
                      Through A Computer Ballot System.

                      We Are Happy To Inform You That Your Email Address Has Made You
                      One Of The World Ten (10)
                      Beneficiary Of The Sum Of Five Hundred Thousand Great Britain Pound
                      Sterlings (£500, 000.00). Opec
                      Fund For International Development (Ofid) Collects E-Mails Of People That
                      Are Active On The Global
                      Internet And Selected Only Ten All Over The Continent Every Year
                      Through Electronic Balloting System
                      Without Peoples Application Or Media Advertisement.

                      However, A Confirmable Bank Draft Of £500, 000.00, Has Been Deposited
                      With FedEx Courier Service,
                      West Africa, What You Have To Do Now Is To Contact The FedEx Courier
                      Service With Your Draft
                      Identification Information Given Below To Avoid Expiration And Demurrage.
                      For Your Information Opec
                      Have Paid For The Delivering Charge, Insurance Premium And Clearance
                      Certificate Fee Of The Cheque
                      Showing That It Is Legally Approved And Crime Free.

                      Opec Fund For International Development (Ofid) Is Expected To Be Used
                      By Beneficiary For Human And
                      Capacity Development Project Such As Education, Business, Research
                      Or Any Proposal That Will
                      Positively Affect Beneficiaries And Their Community. The Only Money
                      You Will Send To The FedEx
                      Courier Service To Deliver Your Draft Direct To Your Postal Address In
                      Your Country Is (£150) One
                      Hundred And Fifty Great Britain Pound Sterlings Only. Being Security
                      Keeping Fee Of The Courier
                      Company Till You Contact Them.


                      The FedEx Courier Service Has Promise Opec That All Beneficiaries Will
                      Get The Parcel Without Stress
                      Or Fear. But As A Company Policy, It Is Payment Before Delivery. Be
                      Rest Assure That Your Parcel Will
                      Get To You As Soon As You Pay For Their Security Fee Because Our
                      Opec Officials Will Monitor The
                      Delivery To Avoid Any Form Of Delay In The Shipment Process.

                      Again, Don't Be Deceived To Pay Any Other Money Except £150. Opec
                      Would Have Paid The Security
                      Fee But The FedEx Management Said No Because They Don't Know
                      When You Will Contact Them And
                      In Case Of Demurrage. You Have To Contact The FedEx Courier Service
                      Now For The Delivery Of Your
                      Draft With This Information Bellow;

                      Contact Information:

                      Full Name:, , , , , , , , , , , , , , , , , , , , , ,

                      Telephone:, , , , , , , , , , , , , , , , , , , ,

                      Age:, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

                      Occupation:, , , , , , , , , , , , , , , , , ,

                      Address:, , , , , , , , , , , , , , , , , , , , , , ,

                      Sex:, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

                      Country:, , , , , , , , , , , , , , , , , , , , , , , , , , , ,

                      Nationality:, , , , , , , , , , , , , , , , , , , , , , ,
                      [protected][protected][protected][protected][protected][protected][protected]
                      Contact Person: Dr. Luther Nat
                      Manager, Shipment And Cargo Unit
                      FedEx International Courier Service, Sub-Region Zonal Head Office,
                      Nigeria
                      Email Address: [protected]@gmail.com
                      Telephone: +[protected]
                      [protected][protected][protected][protected][protected][protected][protected]--
                      You Keep Your Draft Identification Code (Opec/Ofid/09788) From Any
                      Other Person To
                      Avoid Double Claim And Disqualification. And You Can Call The Opec
                      Executives Any Time For
                      Confirmation In Case Of Any Form Of Doubt
                      [protected][protected][protected][protected][protected][protected][protected]---...
                      Do Accept Our Hearty Congratulations:
                      Secretary General: Abdalla Salem El-Badri (Opec)
                      [protected][protected][protected][protected][protected][protected][protected]---...
                      A Brief History Of The Organization Of The Petroleum Exporting Countries
                      (Opec): The Organization Of
                      The Petroleum Exporting Countries (Opec) Is A Permanent,
                      Intergovernmental Organization, Created At
                      The Baghdad Conference On September 10– 14, 1960, By Iran,
                      Iraq, Kuwait, Saudi Arabia And
                      Venezuela. The Five Founding Members Were Later Joined By Nine Other
                      Members: Qatar (1961);
                      Indonesia (1962) – Suspended Its
                      Membership From January 2009; Socialist Peoples Libyan Arab
                      Jamahiriya (1962); United Arab
                      Emirates (1967); Algeria (1969); Nigeria (1971) And Nigeria Became The
                      2nd World Largest Headquarters
                      In 1981; Ecuador (1973) – Suspended Its Membership From
                      December 1992-October 2007;
                      Angola (2007) And Gabon (1975–1994). Opec Had Its
                      Headquarters In Geneva, Switzerland, In
                      The First Five Years Of Its Existence. This Was Moved To Vienna,
                      Austria, On September 1, 1965.

                      Opec Fund For International Development (Ofid) Copy Write 2009(C)

                      ===========================================================================
                      Email Confidentiality Notice: The Information Contained In This
                      Transmission Is Confidential, Proprietary
                      Or Privileged And May Be Subject To Protection Under The Health
                      Insurance Portability And
                      Accountability Act Of 1996 Or Other Legal Sanction. The Message Is
                      Intended For The Sole Use Of The
                      Individual Or Entity To Whom It Is Addressed. If You Are Not The Intended
                      Recipient, You Are Notified
                      That Any Use, Distribution Or Copying Of The Message Is Strictly
                      Prohibited And May Subject You To
                      Criminal Or Civil Penalty. If You Are Not The Intended Recipient, Please
                      Contact The Sender By Reply E-
                      Mail And Destroy All Copies Of The Original Message
                      ya even i got mail same mail from the following mail IDS..
                      Sr I also recived the saeme mail and I have been asked for paymens and I already payed against dilevery charge Rs 18000.00, CUSTOM Rs 125000.00, Anti corr UK Rs 215000.00CONVERSION CHARGE Rs 550000.00, COT CODE Rs 750000.00.But I have not yet recived the donation funds and FedEx pressing again to pay Rs 1700200.00 against the TEX CODE .While I have no money at this stage.I do not know what should I do.?
                      Sr I also recived the saeme mail and I have been asked for paymens and I already payed against dilevery charge Rs 18000.00, CUSTOM Rs 125000.00, Anti corr UK Rs 215000.00CONVERSION CHARGE Rs 550000.00, COT CODE Rs 750000.00.But I have not yet recived the donation funds and FedEx pressing again to pay Rs 1700200.00 against the TEX CODE .While I have no money at this stage.I do not know what should I do.?
                      when contact to Dr. Ruwanu Lukman, Air-Way Routine Dispatch Manager
                      FedEx International Courier Service, Email Address: [protected]@w.cn
                      Tel: {+234}[protected].I revive mail FedEx Courier Service, to pay for delivery
                      Delivery charge, custom, anti tarrist clearance, conversion charges and cost of tranansfer code. as based on assurances of FedEx office on phone [protected] and their shipment officer came in Mumbai and using mobile [protected], [protected] and a lady custom officer mob [protected], [protected].I paid Rs 18000, 125000, 215000, 550000 AND 750000 THROUGH THE BANK ACCOUNTS AS-
                      SANJAY RAJENDRA KUMAR
                      [protected]
                      STATE BANK OF INDIA.
                      BIJPK2269M
                      GLOBAL TOURS AND TRADING
                      BANK NAME: ICICI
                      ACCOUNT NUMBER: [protected]
                      PAN NUMBER: AJEPV6334K
                      BRANCH: MUMBAI
                      VIJAY KUMAR .A KUTTY
                      ACCOUNT NUMBER: [protected]
                      STATE BANK OF INDIA
                      BRANCH: THANE
                      PAN NUMBER: AVZPK5135GIFSC:SBIN0000489

                      Bank Name: State Bank of India
                      Account Name: Adit Devraj Kapoor
                      Account Number: [protected]
                      Branch: Andheri W.
                      Pan Number: bdgpk4254e
                      State Bank of India
                      Account Name: Jerry Designs
                      Account Number: [protected]
                      Pan Number: CJTPS3081D
                      Branch: S V Road Andheri (W) Branch
                      ACCOUNT SBI ACCOUNT NUMBER: [protected]
                      ACOUNT NAME;GLOBAL CREATION
                      ACCOUNT BRANCH: S.V. ROAD ANDHERI WEST MUMBAI
                      PAN NUMBER: AHSPT8315N
                      BANK NAME: STATE BANK OF INDIA
                      Now balance yet to be pay Rs 1700200 against the tax code
                      COPY OF MAIL

                      [protected]@yahoo.com.hk

                      FINAL NOTIFICATION: £500, 000.00 Opec Fund For International Development (Ofid)
                      Thu, 30 April, 2009 10:30:21 AMFrom: The Organization Of The Petroleum Exporting Countries (Opec) <[protected]@opec.ng.org>Add to Contacts
                      To:


                      [protected][protected][protected][protected]

                      The Organization Of The Petroleum Exporting Countries (Opec) Fund For
                      International Development (Ofid)
                      Parkring 8, A-1010 Vienna, Austria
                      Www.Opecfund.Org

                      Press Secretary: Nicolas Parker
                      United Kingdom Administrative Office, London.
                      Tel: +[protected]
                      Tel: +[protected]

                      The Manager Human Resources Dept,
                      Eng. Uthman Muhammand: Opec Global Fund Office
                      Abuja, Nigeria
                      Tel: +[protected]
                      Www.Opec.Org/Aboutus/Member%20countries/Nigeria

                      Attn: The Secretary General, Opec Fund For International Development

                      Dear Beneficiary! !! Congratulations As We Bring To Your Notice The
                      Results Of The 2009 Grant Global Donation In The Opec's 17th Extraordinary
                      Meeting Which Took Place In Abuja, Nigeria (One Of The World Largest
                      Petroleum Exporting Country), 1st March. 2009 And Your Email Address Was
                      Selected Through A Computer Ballot System.

                      We Are Happy To Inform You That Your Email Address Has Made You One Of The
                      World Ten (10) Beneficiary Of The Sum Of Five Hundred Thousand Great
                      Britain Pound Sterlings (£500, 000.00). Opec Fund For International
                      Development (Ofid) Collects E-Mails Of People That Are Active On The
                      Global Internet And Selected Only Ten All Over The Continent Every Year
                      Through Electronic Balloting System Without Peoples Application Or Media
                      Advertisement.

                      However, A Confirmable Bank Draft Of £500, 000.00, Has Been Deposited With
                      FedEx Courier Service, West Africa, What You Have To Do Now Is To Contact
                      The FedEx Courier Service With Your Draft Identification Information Given
                      Below To Avoid Expiration And Demurrage. For Your Information Opec Have
                      Paid For The Delivering Charge, Insurance Premium And Clearance
                      Certificate Fee Of The Cheque Showing That It Is Legally Approved And
                      Crime Free.

                      Opec Fund For International Development (Ofid) Is Expected To Be Used By
                      Beneficiary For Human And Capacity Development Project Such As Education,
                      Business, Research Or Any Proposal That Will Positively Affect
                      Beneficiaries And Their Community. The FedEx Courier Service Will Demand
                      Your Security Keeping Fee To Deliver Your Draft Direct To Your Postal
                      Address In Your Country As a Policy Of The Courier Company Till You
                      Contact Them.


                      The FedEx Courier Service Has Promise Opec That All Beneficiaries Will Get
                      The Parcel Without Stress Or Fear. But As A Company Policy, It Is Payment
                      Before Delivery. Be Rest Assure That Your Parcel Will Get To You As Soon
                      As You Pay For Their Security Fee Because Our Opec Officials Will Monitor
                      The Delivery To Avoid Any Form Of Delay In The Shipment Process.

                      Again, Don't Be Deceived To Pay Any Other Money Except Security Keeping
                      Fee. Opec Would Have Paid The Security Fee But The FedEx Management Said
                      No Because They Don't Know When You Will Contact Them And In Case Of
                      Demurrage.

                      You Have To Contact The FedEx Courier Service Now For The Delivery Of Your
                      Draft With This Information Bellow;

                      Contact Information:

                      Full Name:, , , , , , , , , , , , , , , , , , , , , ,

                      Telephone:, , , , , , , , , , , , , , , , , , , ,

                      Age:, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

                      Occupation:, , , , , , , , , , , , , , , , , ,

                      Address:, , , , , , , , , , , , , , , , , , , , , , ,

                      Sex:, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

                      Country:, , , , , , , , , , , , , , , , , , , , , , , , , , , ,

                      Nationality:, , , , , , , , , , , , , , , , , , , , , , ,
                      [protected][protected][protected][protected][protected][protected][protected]
                      Contact Person: Dr. Luther Nat
                      Manager, Shipment And Cargo Unit
                      FedEx International Courier Service, Sub-Region Zonal Head Office, Nigeria
                      Email Address: [protected]@yahoo.com.hk
                      Telephone: +[protected]
                      [protected][protected][protected][protected][protected][protected][protected]--
                      You Keep Your Draft Identification Code (Opec/Ofid/09788) From Any Other
                      Person To
                      Avoid Double Claim And Disqualification. And You Can Call The Opec
                      Executives Any Time For Confirmation In Case Of Any Form Of Doubt
                      [protected][protected][protected][protected][protected][protected][protected]---...
                      Do Accept Our Hearty Congratulations:
                      Secretary General: Abdalla Salem El-Badri (Opec)
                      [protected][protected][protected][protected][protected][protected][protected]---...
                      A Brief History Of The Organization Of The Petroleum Exporting Countries
                      (Opec): The Organization Of The Petroleum Exporting Countries (Opec) Is A
                      Permanent, Intergovernmental Organization, Created At The Baghdad
                      Conference On September 10– 14, 1960, By Iran, Iraq, Kuwait, Saudi
                      Arabia And Venezuela. The Five Founding Members Were Later Joined By Nine
                      Other Members: Qatar (1961); Indonesia (1962) – Suspended Its
                      Membership From January 2009; Socialist Peoples Libyan Arab Jamahiriya
                      (1962); United Arab Emirates (1967); Algeria (1969); Nigeria (1971) And
                      Nigeria Became The 2nd World Largest Headquarters In 1981; Ecuador (1973)
                      – Suspended Its Membership From December 1992-October 2007; Angola
                      (2007) And Gabon (1975– 1994). Opec Had Its Headquarters In Geneva,
                      Switzerland, In The First Five Years Of Its Existence. This Was Moved To
                      Vienna, Austria, On September 1, 1965.

                      Opec Fund For International Development (Ofid) Copy Write 2009(C)

                      ===========================================================================
                      Email Confidentiality Notice: The Information Contained In This
                      Transmission Is Confidential, Proprietary Or Privileged And May Be Subject
                      To Protection Under The Health Insurance Portability And Accountability
                      Act Of 1996 Or Other Legal Sanction. The Message Is Intended For The Sole
                      Use Of The Individual Or Entity To Whom It Is Addressed. If You Are Not
                      The Intended Recipient, You Are Notified That Any Use, Distribution Or
                      Copying Of The Message Is Strictly Prohibited And May Subject You To
                      Criminal Or Civil Penalty. If You Are Not The Intended Recipient, Please
                      Contact The Sender By Reply E-Mail And Destroy All Copies Of The Original
                      Message




                      [protected][protected][protected][protected][protected][protected][protected][pr...


                      [protected]@gmail.com


                      From: The Organization Of The Petroleum Exporting Countries (Opec) <[protected]@opec.ng.org>
                      Sent: Wed, 22 April, 2009 1:56:40 AM
                      Subject: £500, 000.00 Opec Fund For International Development (Ofid)

                      The Organization Of The Petroleum Exporting Countries (Opec) Fund For
                      International Development (Ofid)
                      Parkring 8, A-1010 Vienna, Austria
                      Www.Opecfund.Org

                      Press Secretary: Nicolas Parker
                      United Kingdom Administrative Office, London.
                      Tel:+[protected]
                      Tel: +[protected]

                      The Manager Human Resources Dept,
                      Eng. Uthman Muhammand: Opec Global Fund Office
                      Abuja, Nigeria
                      Tel: +[protected]
                      Www.Opec.Org/Aboutus/Member%20countries/Nigeria

                      Attn: The Secretary General, Opec Fund For International Development

                      Dear Beneficiary! !! Congratulations As We Bring To Your Notice The
                      Results Of The 2009 Grant Global Donation In The Opec's 17th Extraordinary
                      Meeting Which Took Place In Abuja, Nigeria (One Of The World Largest
                      Petroleum Exporting Country), 1st March. 2009 And Your Email Address Was
                      Selected Through A Computer Ballot System.

                      We Are Happy To Inform You That Your Email Address Has Made You One Of The
                      World Ten (10) Beneficiary Of The Sum Of Five Hundred Thousand Great
                      Britain Pound Sterlings (£500, 000.00). Opec Fund For International
                      Development (Ofid) Collects E-Mails Of People That Are Active On The
                      Global Internet And Selected Only Ten All Over The Continent Every Year
                      Through Electronic Balloting System Without Peoples Application Or Media
                      Advertisement.

                      However, A Confirmable Bank Draft Of £500, 000.00, Has Been Deposited With
                      FedEx Courier Service, West Africa, What You Have To Do Now Is To Contact
                      The FedEx Courier Service With Your Draft Identification Information Given
                      Below To Avoid Expiration And Demurrage. For Your Information Opec Have
                      Paid For The Delivering Charge, Insurance Premium And Clearance
                      Certificate Fee Of The Cheque Showing That It Is Legally Approved And
                      Crime Free.

                      Opec Fund For International Development (Ofid) Is Expected To Be Used By
                      Beneficiary For Human And Capacity Development Project Such As Education,
                      Business, Research Or Any Proposal That Will Positively Affect
                      Beneficiaries And Their Community. The FedEx Courier Service Will Demand
                      Your Security Keeping Fee To Deliver Your Draft Direct To Your Postal
                      Address In Your Country As a Policy Of The Courier Company Till You
                      Contact Them.


                      The FedEx Courier Service Has Promise Opec That All Beneficiaries Will Get
                      The Parcel Without Stress Or Fear. But As A Company Policy, It Is Payment
                      Before Delivery. Be Rest Assure That Your Parcel Will Get To You As Soon
                      As You Pay For Their Security Fee Because Our Opec Officials Will Monitor
                      The Delivery To Avoid Any Form Of Delay In The Shipment Process.

                      Again, Don't Be Deceived To Pay Any Other Money Except Security Keeping
                      Fee. Opec Would Have Paid The Security Fee But The FedEx Management Said
                      No Because They Don't Know When You Will Contact Them And In Case Of
                      Demurrage.

                      You Have To Contact The FedEx Courier Service Now For The Delivery Of Your
                      Draft With This Information Bellow;

                      Contact Information:

                      Full Name:, , , , , , , , , , , , , , , , , , , , , ,

                      Telephone:, , , , , , , , , , , , , , , , , , , ,

                      Age:, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

                      Occupation:, , , , , , , , , , , , , , , , , ,

                      Address:, , , , , , , , , , , , , , , , , , , , , , ,

                      Sex:, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

                      Country:, , , , , , , , , , , , , , , , , , , , , , , , , , , ,

                      Nationality:, , , , , , , , , , , , , , , , , , , , , , ,
                      [protected][protected][protected][protected][protected][protected][protected]
                      Contact Person: Dr. Luther Nat
                      Manager, Shipment And Cargo Unit
                      FedEx International Courier Service, Sub-Region Zonal Head Office, Nigeria
                      Email Address: [protected]@gmail.com
                      Telephone: +[protected]
                      [protected][protected][protected][protected][protected][protected][protected]--
                      You Keep Your Draft Identification Code (Opec/Ofid/09788) From Any Other
                      Person To
                      Avoid Double Claim And Disqualification. And You Can Call The Opec
                      Executives Any Time For Confirmation In Case Of Any Form Of Doubt
                      [protected][protected][protected][protected][protected][protected][protected]---...
                      Do Accept Our Hearty Congratulations:
                      Secretary General: Abdalla Salem El-Badri (Opec)
                      [protected][protected][protected][protected][protected][protected][protected]---...
                      A Brief History Of The Organization Of The Petroleum Exporting Countries
                      (Opec): The Organization Of The Petroleum Exporting Countries (Opec) Is A
                      Permanent, Intergovernmental Organization, Created At The Baghdad
                      Conference On September 10– 14, 1960, By Iran, Iraq, Kuwait, Saudi
                      Arabia And Venezuela. The Five Founding Members Were Later Joined By Nine
                      Other Members: Qatar (1961); Indonesia (1962) – Suspended Its
                      Membership From January 2009; Socialist Peoples Libyan Arab Jamahiriya
                      (1962); United Arab Emirates (1967); Algeria (1969); Nigeria (1971) And
                      Nigeria Became The 2nd World Largest Headquarters In 1981; Ecuador (1973)
                      – Suspended Its Membership From December 1992-October 2007; Angola
                      (2007) And Gabon (1975– 1994). Opec Had Its Headquarters In Geneva,
                      Switzerland, In The First Five Years Of Its Existence. This Was Moved To
                      Vienna, Austria, On September 1, 1965.

                      Opec Fund For International Development (Ofid) Copy Write 2009(C)

                      ===========================================================================
                      Email Confidentiality Notice: The Information Contained In This
                      Transmission Is Confidential, Proprietary Or Privileged And May Be Subject
                      To Protection Under The Health Insurance Portability And Accountability
                      Act Of 1996 Or Other Legal Sanction. The Message Is Intended For The Sole
                      Use Of The Individual Or Entity To Whom It Is Addressed. If You Are Not
                      The Intended Recipient, You Are Notified That Any Use, Distribution Or
                      Copying Of The Message Is Strictly Prohibited And May Subject You To
                      Criminal Or Civil Penalty. If You Are Not The Intended Recipient, Please
                      Contact The Sender By Reply E-Mail And Destroy All Copies Of The Original
                      Message





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                      dangerous content by MailScanner, and is
                      believed to be clean.
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                        S
                        Siva
                        from Chennai, Tamil Nadu
                        Jan 21, 2009
                        Resolved
                        Report
                        Copy
                        Resolved

                        hi Guys/Gals,

                        please don't take Hathway Internet Broadband connection this is my personnel experience i took connection for one month with 128kbps for unlimited 6months back after one month i said to hathway people to disconnect till now they did disconnect and they r telling to pay the bill till now and they r telling our people will come and collect the money anyway what should i do
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        please mail me am loging a case against him
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                          S
                          Swati Rajbhar
                          from Mumbai, Maharashtra
                          Jan 9, 2009
                          Resolved
                          Report
                          Copy
                          Resolved

                          We applied for Hathway connection on 06.01.06 my account no is 86046, user M/s Samruddhi Enterprises
                          we lodge complaints regarding their serivce, following are the complaints no 312039, 314071, 315839, 319727 etc,

                          finally we disconnected the conncetion, they took back their setupbox on 13.06.07, we mailed them, snd letter, faxed them tried every way possible stil we havnt received our deposit money back

                          we tried contacting them several times. they alwys says we will receive the deposit money of Rs1000/- in 15 days, still we havnt received our deposit money,

                          pls help us in getting our refund back

                          regards
                          M/s Samruddhi Enterprises
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Even I am facing the same issue.

                          I have lodged a complaint for Internet Connection error from 3 months, but I havent yet recieved any reply from them.
                          Finally I decided to disconnect the service and return back their modem.
                          However, even after writing several mails to "[protected]@hathway.net", I didn't recieve any reply.

                          The Customer Service is the worst.


                          PS: Please think twice before buying this connection.

                          Its better to bang you mind before buying the service rather than banging head after buying the service.
                          Helpful
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                            S
                            SUNNY SINGH
                            from New Delhi, Delhi
                            Jan 3, 2009
                            Resolved
                            Report
                            Copy
                            Resolved

                            I have been using my hathway set top box from past 10 months . I got it installed from my cable operator Rose Rise Cable but suddenly on new year's eve the following channels were disconnected -:
                            1. Star Sports
                            2. ESPN
                            3. Star Cricket
                            4. Zee Cafe
                            5. Zee Studio
                            6. Zee News
                            7. Sahara

                            I have been registering complaints with them from for past 2 days but all they say is that there is some technical fault with these channels and these channels are working only in South Delhi.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            the cable operator is asking 75rs extra for sports channel such as star sports1 2 3 al the three channels...
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                              A
                              ASHUTOSH MISHRA
                              from Hyderabad, Telangana
                              Dec 16, 2008
                              Resolved
                              Report
                              Copy
                              Resolved

                              Dear All,

                              I would like to bring in every one notice, that how Hathway Broadband, Baroda has cheated me.

                              I applied for connection on 3rd december 2008, and made payment of Rs. 1854/- for six month in advance which was asked to do so. Was promised to get connection in 5 days time, but till yet after almost 13 days they have not reverted back.

                              Today Nodal officers refused to give connection and for refund of my money.

                              Can anyone guide me the way to get justice and action against these cheaters.

                              I wrote below mail to their appellate authority but no reply from their side.



                              From: ASHUTOSH MISHRA <[protected]@rediffmail.com>



                              To: [protected]@hathway.net


                              Subject: Didn't get New Hathway Broadband connection yet---- Baroda


                              Date: Tue, 09 Dec 2008 19:38:05 IST


                              Cc: [protected]@hathway.net

                              Dear Sir,

                              From Last 10 days i am following up Hathway Baroda people for connection, i have paid Amount Rs. 1854/- (Which include service Tax Also) for 6 month 6gb connection, at the time of submitting form and amount i have been told for 3-4 days connection time, but after 10 days also i have not got connection.

                              Response of Baroda Team is Pathetic, they don't even talk with courtesy, every time they say it will take another 2 days, but still nothing has happended.When i tried to contact Nodal Officer, they refused to give my call to nodal officer.

                              I am asking, then what the use of making nodal officers if customer is not being attended, just in shake of TRIA regulation, and why you people charge service tax, if non of your staff doesn't know about service, they know only making excuses and to play blame-game.

                              My point is that whatever reason is for delaying in connection you should have not misguide customer, should have informed me that it will take more than 10 days, at that time i would have decide whether i have to take connection or not, as it was needed urgently for my official work.I would have decided to look after any another provider who can give connection faster. But Hathway have cheated me by saying, i will get connection in 3-4 days.

                              Sir, Please don't consider customer as taken for granted.

                              Please inform me what caused Hathway Baroda Team to delay connection and by when i will get connection.

                              Or my next mail would be to:

                              1. CNBC awaaz...Consumer grievances...[protected]@moneycontrol.com
                              2. Ministry of Consumer Affairs...[protected]@nic.in
                              3. TRIA

                              Thanks


                              Regards,

                              Ashutosh
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              hey i am facing same problem
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                                C
                                Complainant1531748
                                from Surat, Gujarat
                                Dec 12, 2008
                                Resolved
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                                Resolved

                                THE MATTER POSTED HERE HAS BEEN SENT TO "HATHWAY BROADBANDS" BY E-MAIL DT: 03.12.2008 BUT THERE IS NO REPLY FORM THEIR SIDE, MY COMPLAINTS WERE AS BELOW...

                                From very beginning till today I am regularly facing service problem such as low speed other than offered as well as everyday frequent disconnecting fluctuations (which are not even complained), and at every interval of 1-2 days have to rectify remotely for modification in configurations which are altered automatically & displayed by various errors. Many times I have experienced poor and tired, weary language of customers care representatives as they may be dealing with several problem all the time with most of the complains from subscribers.

                                It has been noticed that, to attract more subscribers and grow up customer network Hathway announces and launches new upgraded plans for new customers with faster browsing speed in same tariff for what we are paying since long back for that old and poor browsing speed. Hathway management has no objective or anxiety to upgrade former customer and their sluggish services with faster & improved plans. It’s a simple logic that a month before I paid the renewal tariff Rs. 4500.00 for Combo12Mnt96D-256N Plan, for which new customers also pays same tariff Rs. 4500.00 and enjoy faster speed than us in upgraded plan called Combo12Mnt150D-300N. I called up and asked Hathway executive (Mr. Sunil Mali, Dt: 24.11.2008) to upgrade my plan to obtain faster browsing speed, for which initially I experienced his tired & weary language, secondly his attitude was to end up the issue, so in all hurry this non-corporate executive clarified with immature example that while rise & fall in price of Consumer Products (exampling Cooking Oil Container) no customer have arguments with shop keeper if they buy’s the product at high price yesterday and gets same product today at low price. We understand very well that even uneducated person will also have no complain with price rise-fall in consumer products, but I have sympathy on unawareness of your so called educated executive Mr. Sunil Mali that he is not Consumer Retailing or FMCG Co’s employee and Hathway is not an Shopping Mall or Consumer Store selling the Products, but it’s an “Service Provider Company” and dealing with services, wherein this type of non-professional arguments or logics have no stands, and in same hurry Mr. Sunil Mali hooked up the call with no-responsible attitude and short reply, that his marketing executive will visit us and shall explain for upgradation, but till today no one has stepped in which shows complain & follow up avoiding behavior of concerned employee.

                                Hathway’s “Customer Care Department” can be simply designated as “Complain Department” like rural management other than named as “Customer Care” like corporate style, because reason is that, the employee’s of this department are non professional in their Conversation, Attitude & Language Tone with bureaucratic behavior comparing with other Customer Care Desk of Corporate Companies. There are many unreported issues with us during complain logging, but I can put on attention about latest issue happened with me on 03.12.2003 (between 11.16 to 11.30 AM). During complaining process on login problem, related Officer’s problem resolving statement was non-logical and when, argueing with him logically, he simply disconnected the phone line as he was not in position to argue further or may be tired with this job. I was frustrated with this phone hanging up behavior, so to inspect that person’s name; I once again called up on this so called “Customer Care Department” where my call was attended by Mr.Kalpesh Prajapati (who was not that previous undisciplined fellow). I talked with him on the issue and asked him to name that fellow who talked with me a couple of minute before, but on asking his colleagues against my enquiry (which can be clearly heard on phone) none of them among 08 executive of Customer Desk answered him truly and said there was no call from any such customer, and no one took responsibilities of this misbehavior, which shows that, the fellow among 08 executives who created issue with me was incapable to face his miss attitude and neglected the query. I have experience this type of episode many times before also as well as other customers also may be facing the same problems, but due to time consuming, ignoring nature and as always your side taking behavior on behalf of offender’s guilt, may be this type of issues & complain are not reported . We can only appreciate the best and loyal part of your executives services that, after issues with them if we ask them to name their senior’s or HOD’s or can give their contact info, so we can put our complains ahead if it’s beyond their reach, they always refuse to give name or contact info of the concerns, which is suspicious matter that, is there any one ruling over their head’s or this Surat division is remotely operated?
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                hi all,
                                From last 2 moths.(i.e from 1st day of connection) i m facing the issue of slow browsing and download speed.But there is no proper response from hatway.The reason they give are pathetic. like no microsoft updates .faulty motherboard etc... etc ... . Fro there reply i have simple anwer i have brand new intel and mainborad motherboard. with xp with service pack 3 install in it now i dont know what they require more .Please quide us what to do how to get my money refund.
                                PROBLEM IN ESTABLISHING NETWORK CONNRCTION
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                                  Sriram reddy Padala
                                  from Hyderabad, Telangana
                                  Dec 4, 2008
                                  Resolved
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                                  Resolved

                                  Hi sir,

                                  This is sriram reddy from Hyderabad. I've sent the account close mail on Sunday, 29 June, 2008 6:36 AM.

                                  One of their customer service rep told me to do like this when I contacted them.

                                  I've removed the cable from my computer after 2 days and applied for Reliance. After 2 to 3 days, I've again contacted them and asked why they didn't close my account. The customer service rep told that she is going to update the complaint. I asked for the complaint number.

                                  Complaint number: 1593930

                                  On December 13, 2008, again I got an sms from them to my mobile, saying my bill amount due is Rs.4385.75.

                                  This is so frustrating. I asked them to close the account and filed a complaint to close it 5 months ago. Still I'm getting the bills. Why should I pay for which I didn't use...

                                  Pls look into this issue...

                                  But still I'm getting the bills from them.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Dear Sir,

                                  same here, i have disconnected the connection in month of november 2009, and till to date more than 3 months, i am still getting the bills from these hathway. the call center guys are soo rude that, they don't even bother to call you nor even try to resolve the issue. please let me now what did you do to resolve this issue

                                  Regards
                                  -Ravi
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                                    B
                                    Bidisha Chakraborty
                                    from Delhi, Delhi
                                    Nov 17, 2008
                                    Resolved
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                                    Resolved

                                    Dear Sir/Madam,

                                    I am Bidisha Chakraborty, currently residing in Sindhi Colony, Hyderabad. I am working with Satyam Computer Services Ltd.

                                    This is to bring to your notice an incident that happened to me.

                                    I had applied for a Quarterly plan for hathway Broadband Internet connection (128 KBPS, Unlimited UL/DL per Month) for an amount of Rs.1123 on the 7th of November 2008. Generally installation is done the very next day. I know this because I have previously been an user of Hathway's Broadband Services in Hyderabad itself, when I was residing in Madhapur Area. But this time even after 11 days they haven't done the installation at my residence yet.

                                    I chased them like hell. Gave them numerous calls and lodged several complaints as well. I tried to contact many people fro their office but nobody responded. I also went personally to their corporate office to lodge a complaint on the 15th of November 2008, and to retrieve my money back, but they refused to refund my money and promised that the installation would be done the same day and if not he personally guaranteed to refund my money.

                                    After all this hassel they laid the cable and delivered the modem but they did not do the configuration as a result of which we are not able to access the services even after repeated calls and complaints.

                                    Today I called up the guy who came to lay the cable and deliver the modem but he bluntly refused to come down to do the configuration. I also tried to call up the service incharge but even he is always out of reach.

                                    On their words I have also purchased a wireless router worth Rs.1600. I am really tired of chasing them. I do not wish to subscribe to their services any more and want them to refund my money.


                                    Please look into the matter and do the needful.


                                    Thanks & Regards.
                                    Bidisha Chakraborty
                                    +91-[protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      G
                                      G.S.Murthy
                                      from Hyderabad, Telangana
                                      Nov 17, 2008
                                      Resolved
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                                      Dear Sir,

                                      I have taken a broadband connection at Hyderabad(A.P.)from above company on 1st Set 2008 and my consumer no. is 354798. I paid Rs1124/- for a period of four months.
                                      Right from the day of installation the internet connection is not working properly and so far i made four complaints to their customer service no. apart from sneding mail with detailed complaint. Till date they have not corrected the problem or send any service personnel to check/correct the problem. The latest complaint no. registered today is 2110643 . Every time they are promising that the problem will be resolved in 24hrs but nothing happened till date.

                                      I am suffering a lot due to this as i could neither go for an alternate connection nor use this existing one.

                                      Their Customer care no. is[protected] and mail id is [protected]@hathway.net.

                                      Kindly advise me to solve the issue.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      hathway@y Broadband Internet — non connectivity most of the times

                                      my id is - sanchit18

                                      the connectivity of internet remains down most of the times.
                                      when i complaint to the company it started within no times. i understand that they have lesser lines then they have given internet connections. for example they are having 50 lines in our area and given connection to more than 50 people say 75. my time and energy is being wasted. i paid to them Rs.500 for one month but it cost me more than 700-800 as i have to spent 200-300 per month over my mobile phone for complaint. who will bear the cost of mobile bill. and who will compensate me for inconvenience. please me give exclusive IP number and 24 hours 7 days in a week 30 days in a month internet line for which i have been paying to the company otherwise i would go to consumer court for compensation and for black listing of the company. my phone number is [protected]/[protected].
                                      I am a customer of [protected]@y Digital Cable Services in Anandnagar Colony, Khairatabad.Hyderabad-500 004. I gave a complaint on telephone No.[protected] four days ago. No attempt was made to attens to my complaint. My complaint related to non-functioning of the set up box. I got it done through a Communication engineer after waiting for four long days. This is a clear case of deficiency of service infracting the provisions of the Consumer protection act. I request that suitable punitive action may be taken against the field staff for ignoring my genuine complaint about the deficiency and intimate the result to me.
                                      A.Venkaiah. (Consumer)
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                                        R
                                        rajat
                                        from Mumbai, Maharashtra
                                        Nov 14, 2008
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                                        i want to suggest all the internet users that instead of going for hathway internet connection, its better to go to cyber nets or activate GPRS on your mobile. its the bullock cart in car race. they promise to give a speed but later they are not able to provide the half of the promised speed. and thy are not able to solveany technical problems simply thy lie that one of their technical person will call and solve the problem. this company should be sued.
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