[Resolved]  Hathway Cable — Not getting all the channels

I am having a similar problem with Hathway and am not able to get through to them. If you had managed to reach them in blore, kindly pass on the number.

I strongly agree with you, My experience is even worse. I kept complaining to the guy who come for cable bill collection for nearly 2 months for not able to watch with set-top box but the regular TV(I get both, I asked while installing to do like that; by connecting directly to the TV and the other to set-top box) and promised me to send a person for service, but not. I refused to pay the bill and asked them to take the set-top box back and pay me the advance amount of 1500, they have charged me earlier. He refused and saying, it is worth of 600 only(the new one), since I have used it for couple of days, he is going to charge for the same(that would be 600-some amount-rental), as if I am doing the second hand business.

Around 4 people have come to my place today and saying, they do not take care of any issues with the set-top box, only the regular cable connection. His name is Antony Raj(Cable provider) at my place, Doraisani Palya, Bannerghatta Road.

I wanted to sue them. Looking for the possibilities.

respected sir,
I Mohammed Faizan hussain a customer of your hathway communication im residing in hyderabad (india). I m using a T.V connection more than 10 years. im facing a lot of problem in connection inspite of having a setup box i m unable to see channels there is a lots of disturbance when i spoke to the technician he said there is a problem in amplifier which he cant fix the problem.even though i have given so many complaint in masab tank branch office in hyderabad there was no proper response. even though i spoke to the supervisor of masab tank branch (hyderabad).most of the people are not receiving the channels in masab tank.i m not satisfied with there work, The complaint was issued in the month of august as the work was not yet done properly, as here there are many unskilled techincians are working in your hathway, i suggest u to give training to the techincians regarding there job. there are so many channels like zee tv, star news, national geography, 9x, sab tv, channel v, discovery etc..usually we watch this channels and we are unable to see channels.
I request you to look at this matter seriously.

MOHAMMED FAIZAN HUSSAIN
H.NO:10-4-13/11A/15,
OWAISPURA, MASAB TANK,
HYDERABAD (500028)
ANDHRA PRADESH (INDIA)
PHONE:[protected]