[Resolved]  HDFC Bank — Extra Foreclosure Charges

My name is Nitin Anand; I am a customer of HDFC - Home Loans Account No.[protected]. I would like to transfer my loan from HDFC to another bank with lower interest rates. To proceed further i have requested for a foreclosure letter from HDFC. When i went to HDFC they say 3% foreclosure charges will levied on outstanding amount. In addition to that 12.36% Service Tax.

But I called HDFC customer care on 15th Feb 2009; it was told to me that I have to pay only 2% foreclosure charges.

I have also written a mail to HDFC earlier for a closer letter, I have not received any response from HDFC.

Also, they will provide me foreclosure letter in 1 week's time. But when I called in the customer Care they say it will be given to you in 1 day’s time.

I really don’t understand why there is so much of foul play going in HDFC. One person says something and another person says something.

I am really worried, how can I bear a loss of 1% foreclosure Charges, 3% of 34 Lacs is a very huge amount.

CAN ANYBODY HELP ME IN HDFC TO WAIVE OFF THESE EXTRA CHARGES?

I really don’t find any support from HDFC.

DON’T EVER TAKE HOME LOAN from HDFC.

Regards
Nitin Anand
91-[protected]
New Delhi
[protected]@yahoo.com
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Aug 14, 2020
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hdfc home loans — Extra Foreclosure Charges

My name is Nitin Anand; I am a customer of HDFC - Home Loans Account No.[protected]. I would like to transfer my loan from HDFC to another bank with lower interest rates. To proceed further i have requested for a foreclosure letter from HDFC. When i went to HDFC they say 3% foreclosure charges will levied on outstanding amount. In addition to that 12.36% Service Tax.

But I called HDFC customer care on 15th Feb 2009; it was told to me that I have to pay only 2% foreclosure charges.

I have also written a mail to HDFC earlier for a closer letter, I have not received any response from HDFC.

Also, they will provide me foreclosure letter in 1 week's time. But when I called in the customer Care they say it will be given to you in 1 day’s time.

I really don’t understand why there is so much of foul play going in HDFC. One person says something and another person says something.

I am really worried, how can I bear a loss of 1% foreclosure Charges, 3% of 34 Lacs is a very huge amount.

CAN ANYBODY HELP ME IN HDFC TO WAIVE OFF THESE EXTRA CHARGES?

I really don’t find any support from HDFC.

DON’T EVER TAKE HOME LOAN from HDFC.

Regards
Nitin Anand
91-[protected]
New Delhi
Even I also faced the same problem. Initially I was told that for closure rate is 14% on 14th Feb but when I called customer care on 16th Feb, they said its 2% only. HDFC is lying & making people fool.
HDFC is charged me 3% as foreclosure charges, which was suppose to be 2%. I also had similar experience what nitin had.
Anyone please suggest if we can take legal action against HDFC. HDFC has increased the Loan closure amount from 2% to 3% without intimating the customers in advance.
Although it is their policy, they must intimate the customers in advance (at least 3 months) through letters before increasing any charges. There are many customer who are getting humiliated and harassed by HDFC unethical treatment to existing customers
I entirely empathise with Nitin's grievance. I think in such case, you may move your complaint to the banking ombudsman. In case you are not aware of this, let me explain you. Ombusdman is an independet body which interevene in the event when the banks do not reply or resolve any querry/complaint satifactorily. They are like the supreme court where any banking -related compalints can be moved, free of charge. Try that it may work. You need to draft your complaint clearly and effectively, mentioning about the history of responses you have got so far from your failed attempts with HDFC bank, supported with correspondence proofs like copy of e-mails, posts, calls to call centres.
Guys

I have created a group for HDFC home Loan customers.It shall tackle the issues related with HDFC .This Group is open to all HDFC loan customers of New Town Height and Express Grens Memebers or for any different property they may hold.We will only be discussing related with HDFC Home LOAN.

In case you guys have taken a loan from HDFC please join it.

http://in.groups.yahoo.com/group/hdfchomeloancustomers/

Group Name Changed.

I also have loan from HDFC & its no fun paying them this high rate of interest.

They keep offering lower rates to new customers once they fall in tran the interest rate for them also goes up.

This group is for existing home loan customers.

Lets get together & Thanks for your support.

Regards

Nitin
[protected]
i have also taken loan from Gruh Finance.
I too agree with you, HDFC is one of the most worst bank for Home loans
this HDFC bank is a crap when you are going for closure of your account.
they are following the same path as ICICI is there. there customer service is like a crap. they does not understood the feeling of a person. the bank like this should be banned from india. they are providing the employment in the country but sucking the country. SBI should go ahead to take over all these kind of loan. i think these banks have a connection with builder as well.as per my understanding these banks are hiding the black money of the builders.I know you don't have much time for this kind of thing but You should go to court for the settlement or need to give a call to media to teach them a lesson (even media of our country is a crap but somewhere they helps). kya kare sahab hame bhi apna ghar chalana hota hai (a popular diolog from the movie wednesday)
loan account no. 5662714 amount 2251099/- dated 17 july 2008
dear sir i borrow this loan on loan account no. 5662714 amount 2251099/- dated 17 july 2008 & i repayment full final 20.2.2011.
but they charge me 2% extra amount . so please refund my amount . because when they loan me on that time they said we can repayment . so again request you please refund my 2% extra amount .
thanx
rajesh chopra
loan account no. 5662714 amount 2251099/- dated 17 july 2008
dear sir i borrow this loan on loan account no. 5662714 amount 2251099/- dated 17 july 2008 & i repayment full final 20.2.2011.
but they charge me 2% extra amount . so please refund my amount . because when they loan me on that time they said we can repayment . so again request you please refund my 2% extra amount .
thanx
rajesh chopra
[protected]
[protected]
I fully agree with above complaints, HDFC is very much reluctant to deal with foreclosure of loan issues and they charge 2-3% forecosure charges which is not justifiable.
A.K.Singh
even i am suffering because of 4% preclosure charges and then interest on preclosure charges on personal loans. If one's EMI bank account is closed because one changed his job, he was made to pay cash every month and still cheque dishonor charges were levied on him. ridiculous. and if one tries to give complaint letter to their branch, they refuse to accept it. they will make you run to one branch from other, and finally will disown their collection agencies. Please help in this matter. We are disappointed, have been requesting to accept outstanding principal, they want us to pay all charges which are not relevant in our case.
Perfect Excellent Fantastic ...

I don't find any more words to describe about any Complaints by anybody from anywhere about any Private MNC Bank in India. There are Innumerous Complaints heaping everyday about these Private MNC Banks anchored in INDIA.

They are Simply Sucking the Blood of INDIANS in the form of MONEY of Entire middle class Society. You can't narrate about the Agony and Torturous ATTITUDE of these BANKS towards INDIANS.Because their purpose of visit to INDIA itself is that only.

They have come to INDIA with an ATTITUDE of Pre-Independent India. They have already Comfortably Spread their Tentackles all over INDIA and almost settling down here by getting this and that AWARDS from the Hands of INDIANS only.

They will not Quit India without another 'Freedom Struggle by Sri Anna Hazare'

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