[Resolved]  Hero Honda — poor customer service

I had bought CBX Xtreme from Mallu Motors (Kolkata, Park Street)
I have given my bike for service in their own service station. My bike number is WB-07 Y3959. It's been over 2 months and I still haven't got my bike back. It's been a very horrible experience as I keep calling them every week and they always tend to extend the time without taking any initiative. I have not bought my bike for the service station people to use it. I going to file a case in the consumer forum to ask for compenstaion. I do hope for your early reply as I have'nt got any feedback from your side till now. Thanks
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Aug 14, 2020
Complaint marked as Resolved 
Honda Cars India customer support has been notified about the posted complaint.
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Hero Honda Glamour — Poor Servicing

I have hero honda Glamour, and each time the servicing is getting worse at the servicing centre.(MS & S kochi, kerala)...Even the water servicing is not being done properly.Also I told them to tight the brake but they have done the other way..That is more than enough.

rahul motor — i am sorry

i am sorry, for what i wrote about RAHUL MOTOR when i last visited the site.

RAHUL MOTOR are really cooperative, and that's what i learnt when they happily helped me even at 1am in the morning.
they really cooperate.

Herohonda splendor+ — show room people not care problem

my mobile no [protected]
I'm purchased hero honda splendor Bike four months back in bangalore nidhi motors, I'm not cross my bike speed 40km till 5000 kms, every service i told to the service head my bike have a different sound he told for kilometer some of adjustments is done so this sound is no problem my last service i got different sound in my bike, once i start the bike craker sound is came then checked in other show room that people check vehicle full black emiton is coming that engine is not good that people is telling im never think hero honda show room people will do like this every month that service engineer told me its no problem. why hero honda show room people cheating the customers. I'm planning to go consumer court for this problem
DEAR SIR,
I M BHARAT PARMAR, I HAD HERO HONDA SUPER SPLENDOR. I HAD ALWAYS PROBLEM IN IT'S EXHAUST SYSTEM SILENCER, IT'S WARN OUT, WHICH KIND OF MATERIAL U USED? COZ I M TIRED OUT BEEN WELDING IT AND REPAIRTED IT.
AND ITS UNIVERSAL PROBLEM IN THT VERSION OF BIKES.
I M MECHANICAL ENGG SO I KNOW THIS IS PROBLEM OF POOR LIKE GHATIYA QUALITY MATERIAL USED.
I HOPE U UNDERSTAND AND U RESOLVE THIS PROBLEM NEARBY.
MY ADDRESS:
GSECL, WANAKBORI THERMAL POWER STATION;
TYPE-II, 3/4;TALUKA: THASRA;
DIST: KHEDA;
STATE:GUJARAT ;
CELL NO: [protected].
THNKS I[censored] REAPLY AS EARLY AS POSSIBLE.
1. Please refer your letter MK.IS.USV:2008 dataed 09Dec2008.
2. This is regarding my purchase of Hero Honda Hunk from Samrat Motors Satara(Maharashtra).
3. I am an employee o[censored]SV Ltd Mumbai and was awarded a Hero Honda Hunk by the USV Ltd on 09 Dec 2008. Since I am a resident of Satara (Maharashtra). On this, Hero Honda Motors sent a letter to Samrat Motors to deliever the vehicle to me on 09 Dec 2008.
4. After repeated requests the dealer is showing his inability to deliver the vehicle. I have booked the silver hero honda hunk but the dealer is not delivering the same. You are requested to look into the matter and request the dealer to deliver the vehicle and avoid my harrassment.
My contact no. is [protected].
Pls send me the latest rate of GLAMOUR (With DISC), GLAMOUR, PASSION PRO, PASSIONPLUS, etc.. with onroad rate.Iam residing at Kerala, Calicut. Also sand me when the 2009 model byke launch at calicut..
suresh
I have purchased one Hero Honda CD Deluxe vide Bill No. 2963 Dated 07.11.07 from M/s Kalsi Motors, Ludhiana.
I have made the regular checkup of my bike from him but in September-08 there is a problem in fuel meter and Horn and I bring this into the notice of Kalsi Motors. In September month service they assured me that they will check the fault and correct it. During service they told us that their engineer is not present that day so I shall came for another day that I do. Engineer (Name not Known) checked and corrected it. But after some day it continues again. I again approach to Kalsi Motors and again they call me some another day. I come again & again but only assurance I have been given by Kalsi Motors.
Now these days they says that warranty period is over and they are unable to replace any parts without cost.

I request your good selves to look into the matter and repair or replace any defected part which I have been requested from September 2008.
Hi,
I had bought Hero Honda Hunk on 10 Jan 2009. On Monday I observed that my bike is throwing excessive smoke from the exhaust. When I went to the showroom the Work Shop Incharge observed the problem and he opened the piston head and replaced some parts from it. He told that was some block in it. When I asked that it is a major problem and I need the replacement of the bike he told that we cannot replace even it was the second day of the bike. And still its giving the smoke. So please suggest me what shall I do or whom shall I complain for this issue so that I get a replacement of my bike. I think its a valid reason because on the second day of the bike I have never seen any bike's piston head being opened.
Please help me for this.

Hero Honda / Splendour — Loss of the Vehicle

This is to informally lodge a complaint about the vehicle. I Lost at my friend's residence. I, G.Srinivas, a resident of H.No.16-1-27/C/35/A, Saidabad, Hyderabad. I Have parked my Splendour bike bearing registration number AP13D 4683, Opp to the gate of my friends residence at plot No.43, Venture 1, laxminagar colony, saidabad, Hyderabad tonight around 09:30 PM, By the time i came out, the vehicle was stolen.

Actually the bike is registered in the name of S. Satyanaryana, S/o S.Pandu Ranga Rao, I have not yet transfer on my name.

Therefore I sincerely request you to trace the vehicle & do the needfull.

Thanking You,

Your Sincerely,
G.Srinivas
[protected]
[protected]


Details of Bike
[protected]--

Bike name : Hero Honda / Splendour
Colour : Orange Black
Engine No. : 00F18M 16644
Chasis No. : 00F20C 18477
Vehicle No.: AP13D 4683

Hero Honda — Bike not delivered against full Advance for one month

I have given ch no.505380, of IDBI Bank, Patna Branch Rs.1, 20, 000/-(one lac twenty thousand rupees) on 24/12/08 to BINEET ENTERPRISES, Adampur, Bhagalpur-812001 (Bihar).Ph No.[protected] for delivery of two bikes one CBZ Xtreme and one Passion Pro. Out of that I am delivered only CBZ Xtreme on 20/01/09 after a long delay. Initially we were told that cheque is not cleared. when we checked with our banker it is shown that BINEET ENTERPRISES has cleared cheque on 07/01/09 itself.
We are following up them day and night for the mistake never committed by me. There is no concrete reply from their representative when another bike Passion Pro will be delivered. How to handle the situation I am clueless.

Dev Kumar Dubey
[protected]@gmail.com
[protected]@gmail.com
Mob-[protected]
hai mama this is chandan worked with caretel infotech pvt ltd for 1year i known many language looking jobs in your customer care
I have given ch no.505380, of IDBI Bank, Patna Branch Rs.1, 20, 000/-(one lac twenty thousand rupees) on 24/12/08 to BINEET ENTERPRISES, Adampur, Bhagalpur-812001 (Bihar).Ph No.[protected] for delivery of two bikes one CBZ Xtreme and one Passion Pro. Out of that I am delivered only CBZ Xtreme on 20/01/09 after a long delay. Initially we were told that cheque is not cleared. when we checked with our banker it is shown that BINEET ENTERPRISES has cleared cheque on 07/01/09 itself.
We are following up them day and night for the mistake never committed by me. There is no concrete reply from their representative when another bike Passion Pro will be delivered. How to handle the situation I am clueless.

Dev Kumar Dubey
[protected]@gmail.com
[protected]@gmail.com
Mob-[protected]

Hero Honda Glamour — bad service

dear sir

I have parchase herohonda glamour fi model in 2006 it was working properly since then but in the month of december 2008 last year i got truble with its indicators then i send it to balaji motors sister concern of
M/S. DEEKAY MOTORS
Address GUTKAR
MANDI
175001
Himachal Pradesh
Phone[protected]
[protected]
Email mandi.[protected]@yahoo.co.in
Contact Person DR D K MALHOTRA e
but since then they are unable to rectify it and not giving back my bike in its early stage

thanks

navdeep
Hi i bought a hero honda seplender + bike before 21 days but he is not runing after 80 speed plz tell me how i make the high speed in 140 full in seplender bike I think 80 km is very slow speed plz tell me shall we baught a new hign cc bike..

Hero Honda — Hopeless After sales Services

The after sale Service of HH Shivang Automobiles, Nasik is Hopeless.Firstly the service crew don't have the manners to talk.., their knoweldge is pathetic...Secondly Spares for the HH Karizma are never available...Thirdly After servicing recently I took the Bike to Mumbai from Nasik while on my way the Engine of the 3 months old Karizma became dead.I was stranded for 8 hrs on the highway...after al the saga the local service man told me that the Air return line was loosely fitted this causes the Engine to shut down ...Such is the relaibility of HH today...Honestly its a villagers honda...in the real sense...
sir
me gari 30.06.2007 ko pupri agency se gari liya but abhi tak mera gari ka no nahi aya he iske liya me upbogta bibhag me cash karna chahata hu

rakesh mishra
i had bought passion pro from venad automobiles kollam showroom (kerala) in 3-3-2009 .the show room executive mr.abhilash behave badly .i paid fullamount and booked passion pro bike .after booking i want a test ride executive told me wait 1 hr for test ride .i am waiting till 6.30 for a test drive .ur executive is not considering about my time.and he is not giving the committed extra fittings at the delivery time.so sir plz consider my complaint and ensure to give the committed extra fittings as early as possible.

with regards

avinash kumar v.o
i want to information on today work is on Or off
information about tommarow will be Holiday . Your Company will be Open or Close . Please send me urjant

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