Honda Cars India Complaints & Reviews

Even i am facing the same problem in my car too

RESPECTED SIR/ MADAM,

I am using your HONDACITY car. I purchased 2 cars in year 2004. One car is automatic no. DL3CAJ0305 and other car is manual no. DL3CAA9367 in the name of MS.J.K TUBESCO. DELHI. Both the cars after 2 years had problem with their entire locking system but that time i managed and changed locking system for both the cars. Again after a year my automatic car’s locking system had problem but i changed that. Now after 2 years my manual car is facing this problem. I am really upset regarding this problem. Sir this is a technical fault with your locking system in these models and I want to know that is it feasible on a customer part that I pay amount of Rs. 8000-10, 000 after every 2 years on the locking system of your car. Sir I am using other cars also like skoda octavia, mahindra scorpio, maruti zen etc but I never faced such kind of problem in these cars. I[censored] think that I am really insane and don’t know how to operate car locking system so I am ready to pay extra amount to you and you please teach me how to operate a car. I was really not expecting this kind of response/ quality from a brand like HONDA. I want you to look into the matter and take some action as soon as possible and I want that you to change or repair the faulty lock set at your own cost.

Thanking you
ROHIT
[protected]

To,
The Managing Director.
HONDA SIEC Cars India Ltd.
Plot No. A-1, Sector 40-41,
Surajpur – Kansa Road,
Greater Noida Industrial Development Area,
Dist. Gautam Budh Nagar,
Uttar Pradesh.

Sub: Deformation O[censored] r DEALER
Chasis No. – MAK6D853F7N310780
Eng No. – L15 A 10010792
Reg No. – UP 11 V 0005

Dear Sir,

With reference to the above subject, I am sorry to state that a company like Honda is patronizing sub standard supplies.

I would like to emphasize the said that ur honda car dealer DIVINE AUTOMOTIVES (P) LTD. DEHRADUN is not doing a good work .
I am not satisfied o[censored]r dealer bcoz ur dealer is not taking any kind of action on my report

I have taken delivery of the said car from DIVINE AUTOMOTIVE (P) LTD DEAHRADUN on 26/08/07 and the first service has been done on 29/09/07. I was said to dealer My cars left side window is not doing work properly so plz check my car window but they dont do nothing. After 2 service my cd player is hang . i was said to dealer abt cd player but he dont listen my complaint

so plz sir think abt my complain and take action of against ur dealer

Hoping for an prompt action from your side.

Regards,

HARVEER SINGH BAWA

Honda City — DEMANDING MONEY FOR ESTIMATE

I SENT MY ACCIDENTAL VEHICLE TO THE ABOVE SERVICE CENTRE FOR INSURANCE CLAIM & REPAIR. SINCE THE VEHICLE WAS INSURED WITH IFFCO TOKIO GENERAL, FOR CLAIM INSURANCE PEOPLE ASKED FOR THE ESTIMATE FROM THE SERVICE CENTRE. SO THE OFFICIALS OF THE ROYAL HONDA ARE ASKING FOR 3% CHARGES OF THE TOTAL ESTIMATE. THAT IS RS.21000.00 APPX. WHICH I FEEL IS NOT LIABLE, HENSE I M COMPLAINING THIS.

Did anyone get a response from Honda after filing a complaint here.

I bought the new Honda City (SATmodel) 15 days back and I have had a very disappointing experience.

I gave my car for first paid servicing today at Linkway Honda, Chandivali. My appointment was at 07:45 am. I reached 15 min. before schedule. Job sheet was prepared by Abdulkadir Shaikh. As I am going to drive my car for long tour which I specifically told to Abdulkadir Shaikh. I told him to check every thing such as brake oil, engine oil, ect., which is normally expected from a service. I even told him my car is just a year old and my car doors started making noise when opening and closing in 7th month itself. Even my daily running is very less i.e., 10km daily. My odometer shows 2400km till date. When I came to take my car at 3:30pm I was surprised to see that my door was untouched. As Abdulkadir Shaikh was off duty before time I was told to contact Wasim for delivery which I did, not before I waited 15min. for him. I took Wasim to my car and made him here the loud door noise which could be heard from 15 foot radius. Wasim blindly told me that they don’t have that door part and asked me to come after 5days. But from my judgment I am sure he was lying full face. I called up Abdulkadir Shaikh on his mobile he told me when he checked the doors it was not making noise. Even Wasim told him doors are making noise. I can’t understand what more Honda staffs will do to save their skin and higher authority not even realizing what is happening behind their back. With all this happening only Honda customers will suffer. They will have to give 2 to 3 visits for their things done. Honda customers are at full mercy of Honda staffs. Now I just have to wait for the door parts to come. God knows how long the wait will be? Higher authorities please make note of this if at all it reaches you all.


Thanks,
Subhash hedge

DEAR SIR


I BUY NEW HONDA CITY FROM M/s. SUGOI MOTORS PVT. LTD ., RING ROAD HONDA, SHOWROOM ON 29/05/2009 AT 5.15 PM REG NO : DL4C NC 4072 . THIS CAR IS IS REPAINTED WHITE PAINT SPOT IN DOOR CHANEL .

THIS IS LIKE A ACCIDENTEL CAR.

I REGISTERED THE COMPLAINT WITH HSCIL & CONSUMER DEPT.

WITH REGARDS


SUNIL MADNANI
[protected] / [protected]

Hello friends
I purchased Honda City ZX EXI on 1/10/2008 from Ring Road Honda, Peeragarhi, New Delhi. The car developed corossion on all 6 doors - 4 passenger doors + dicky + bonnet in less than 6 months. The same was brought to the notice of the service people at Peeragarhi. They, as you too have experienced took photographs of the effected areas and promised to get back to me as soon as they hear from Honda Company. This was on the first sunday of april 2009. Till date (3/7/2009) ie approx 3 months after the same, I am yet to hear from them. I have written good number of e-mails to the dealer and company and both of them are silent over the issue.

Before the purchase of the vehicle too my experience was not good. The sales executive at the said outlet never returned a reply in response to our queries eventhough they promised the call back. I was left to repeatedly call back the dealer.

Shocking was the fact that warranty papers were not properly filled or were incomplete or had wrond names filled in.

Shocking was a fact that I received insurance documents with hypothication endorsed on it, whearas, I did not take any loan from the bank or dealer.

The servicing appointments are a mere eyewash at this outlet. Eventhough you book your service appointment well in advance, you are shocked to find that your appointment does not exist / time which you had been confirmed had been changed without your consent.

The Honda company suggests a periodic service at a frequency of 6 months or 5000 kms whichever earlier. But at the said center, they are sending mails after every 3 months. When I called the center asking for clarification, I got a cold reply that the company may recomend anything, but at our center the periodicity is 3 months. I feel that this is leading to an additional expenditure on the customers for no reason.

All this speaks loud about the quality of service being by the dealer and also the company as the company is silent over all the above issues (the company has been informed by e-mails about all of the above).

I request that I may be provided with e-mail id if Honda Japan to enable me to write to them.

Bye
RK Agarwal

Honda City 1.5Exi — Deficient Service

HONDA SIEL FLEECING INDIAN CUSTOMERS ON PARTS
Our Honda City Car No.HR26S4851 was sent to Pearl Honda, Gurgaon on 05/09/2009 for servicing with a complaint of YELLOW LAMP in dash board going on and off frequently. After service, when the car was received the same problem continued. After frequent follow up for about a month, the workshop agreed to rectify the problem on 10/10/2009.

We were shocked to learn that the workshop raised an invoice Rs. 16,300/- (Approx USD 350/-) for rectifying yellow lamp indication problem. We had never agreed to bear such a large cost and charging such a large amount for a small part (exhaust sensor) is simply fleecing Innocent Customers. We discussed the matter with the concerned service manager who blamed to high cost of part charged by the company.

This is nothing but consumer exploitation of by Honda Siel. Providing post sales service at reasonable cost is primary responsibility of the company. Charging such high cost amounts to failure in respecting fairness hence deficient consumer service practice.

By this email, we wish to record my protest to the management to stop such exploitative practices. We also wish to request other consumers to raise their voices for similar other practices on post sales service by Honda Siel

We plan to continue to discuss the matter with Pearl Honda, Gurgaon and if the matter is not resolved amicably, we shall continue to raise this matter in Global Complaint websites, India Consumer Court and other consumer protection forums.

Vikram Tyagi
[protected]@hotmail.com
[protected]

I agree 100%. I too am facing a similar kinda situation as Mr.R.Subramanian had faced.

Here is my part of the story :

The Dashboard just above the Center AC vents have a "HUMP" which is clearly visible and makes look bad

I have taken delivery of the said car from Ring Road Honda –Gurgaon Haryana on 9th April 09 and the first service has been done by Ring Road Honda –Gurgaon Haryana, even then this problem was not noticed by Ring Road Honda, and after that I got my all my other servises done including the paid ones from either Ring Road Honda Gurgaon or Pearl Honda Gurgaon, this came to my notice by chance.

Further, I had taken my vehicle to Pearl Honda, they have photographed the same for further action at your end, which could happen not before weeks time which never happened as it has been more than a month now still I am told that the part is still not arrived for replacement. They have suggested you can drive the car till then, I would like to know from your esteemed organization, who will be responsible and will I get it replaced or I will have to live with it?

In view of the above problem, I request you to replace the Dashboard at the earliest

Hoping for an prompt action from your side.

Regards,

Amit Chowdhury
[protected]

To,
The Managing Director.
HONDA SIEC Cars India Ltd.
Plot No. A-1, Sector 40-41,
Surajpur – Kansa Road,
Greater Noida Industrial Development Area,
Dist. Gautam Budh Nagar,
Uttar Pradesh.

Sub: Clutch plate problem in new car with run of 3000Km only
Chasis No. – MAKGM252K9N030283
Eng No. – L15A70041437
Reg No. – DL 3C BE 4110

Dear Sir,

We bought City in Nov 09. Get our second service around 2500km(Its chamber was having some crack so we leave car at service centre for 7 days for replacement of that) and after recieving the car it had reached 2900Km only and its clutch plate break down(not in moving condition) and the dealer said that it is because of rash driving how is it possible that within 400km something happen and it is only driven by one person and its clutch plate is gone. i have doubt on dealer service dept side that they have either replace that from some one or they have not serviced well.As there was no complaint before an within 400km this has happened.Please help me the car is still at service centre because i have faith on honda customer relationship.

Thanks,
Sachin Chaudhary
[protected]

Date: 15.04.2010
To,
To,
The Customercare Dept.
HONDA SIEC Cars India Ltd.
India

Dear Sir,

I have owned one new honda city on 27.04.2009.This vehicle is lying at Amravati on 07.04.10 due to brake pad problem. So I contacted to Mr.Shrikant, representative of Rushabh motors pvt ltd, Nagpur for this brake pad set.He told me to deposit Rs.3380.When i go through the bill details, it was shocked to see that Rushabh motors pvt ltd, Nagpur has charged the labour charges with service tax on that amount.When this material is only purchased from them and fitted by someone else at amravati, then who Rushabh motors pvt ltd, Nagpur can charge this labour charges on that material.

Kindly clarify or contact on[protected]

Dear Sir/Madam

We bought a Honda City HR 26 BA 9790 on 7th Feb, 2010 from Ring Road Honda, Gurgaon. Regretfully we have to point out that nobody in Ring Road Honda has responded to Gauri Telecommunications Private Limited for the reconciliation of payment made even after a laps of four months.

Reconciliation of the account was not done even after lot of persuasion with Mr.Rahul [protected] of Ring Road Honda in last 4 months. Also Ring Road Honda is giving all type of excuses to avoid reconciliation of payment made against the Honda City purchase. We have explained the transactions from our end and at the same time they are not having any answer of extra payment charged by Rind Road Honda and they are not ready to refund the same.

We would sincerely request you to take up this matter on priority. We hope Honda understands that such kind of dealers spoil the reputation and stains the image of a World Class Company like yours.

Also I want to highlight here that service standard of Ring road Honda is also very poor. I have never experienced such a low standard of car-servicing in my life. This is the feedback pls. Verify the same from your end as well.

Looking forward to your early resolution.

Sandeep Gupta
Sr. Vice President
Gauri Telecommunications Pvt. Ltd.
SCO-37, 2nd floor, Huda Market,
Sector-31,
Gurgaon
Contact: +91 [protected]

I was planning to buy a honda city.But after seeing all these complaints I have to thinnk twice. Have any of the above gentlemen received replies from honda?

Mr. /Mrs. In charge of Honda in the Middle East
Greetings …
I want to make it clear to you how the extent of negligence in Honda Egypt as being an agent since the date of 15112008 since i bought my car (city), I did an incident in the month of July 2009 and even our history this and I go to the status of service attempt to cancel many of the voices in the car due to the accident.
They reply me that is (normal), after car maintenance a hole was found inside the car in the console also the answer was we are not responsible for what happened
Note that the car in guarantee and insured by you.
Want a definitive solution to problems of that arrived in the duration of a full year and this is not expected from a company such as Honda.
Thank you waiting for your reply
About Me:-

Name: Remon Medhat Kareem
My Cell Phone No#: +[protected]
My E-mail: [protected]@yahoo.com
My Car Motor No#: 6803365

From: Ashok Kr. Kasat Mob.[protected]
Kolkata
email: [protected]@gmail.com
To,
The Customer Care,
HONDA SIEC Car India Ltd.
India,
Ref: Model- Honda city 1.5 EXI & Registration No. WB02 S/8221
Sub: Car stranded for fifteen days due to non availability of spare parts at your authorized Service Centre.
Dear Sir,
This is to inform you that we had some problem with the braking system of our above car.The same was sent to your authorized service center around 15 days back. Your authorized service centre could not repair the same due to non avaibility of spares. Is this the kind of after sale service Honda provides its customers? Please look into the matter .

I'm completely satisfied with the resolution provided to me for the complaint regitered by me dated Oct 2, 2010.As the things have been sorted out I consider this now closed and would recommend using them in the future.

i camlent to emerald cars p. ltd ahmedabad

I purchased Honda City Car from M/S Pushp Honda, Kanpur on 06/05/2011. I paid full amount through cheque but the invoice was given to me for lesser amount and higher amount charged was not refunded despite my repeated requests. Many a time promises have been made but of no use. There is no co ordination between sales team and the accounts wing. Total amount paid is 9.19 lacs, invoice is of Rs.8.31 lacs. Dealer has to refund me Rs.0.88 lacs. Please do something to avoid further action.

K.C.Agrawal

Mob: [protected]

Dear Sir,
I purchased Honda City SMT Model on dated 10/7/11 from Platinum Honda, Meerut. I made a draft of demanded money from PNB. Before delivery of the car the attitude of all the staff was very good. But after the preparation of check the behavior was totally changed. During the delivery they made me mentally harassment. The staff of sales and finance knows nothing about the Indian banking. The deal which was given to me was tried to change at the time of delivery. Me and my family faced a painful experience during my purchasing.

Amit Kumar
[protected]

These Agresen motors pvt ltd selling honda city and other models in name of sunshine honda arereally disgusting people and i think Honda has committed a mistake as they have made such people their dealer. They dont have time to listen to the customers and donot reply properly as well.

To,
The Managing Director.
HONDA SIEC Cars India Ltd.
Plot No. A-1, Sector 40-41,
Surajpur – Kansa Road,
Greater Noida Industrial Development Area,
Dist. Gautam Budh Nagar,
Uttar Pradesh.

Dear Sir,

With reference to the above subject, I am sorry to state that a company like Honda - ISO 9001 certified is patronizing sub standard supplies.

I purchased the Honda City VAT bearing registration no. MH-04-EF-3685 on March 2010 from Linkway Honda, Sakivihar Road, Andheri (East), Mumbai. From the day the vehicle was purchased I am having lot of problem with the vehicles. Kindly check the past case history which is there in Andheri Show Room. Even the vehicle which was delivered on the delivery date was in a shabby condition.

Now I am writing this email to you for a very serious problem. From the month of June 2010 the air condition in my car is giving a stinking smell when i switch on the A/C. First I thought that it is a new vehicle may be due to leather seats & floor matt. I waited to 4-5 months & during March 2011 the stinking smell was increasing. I pointed out this to the service advisor of Linkway Honda. They cleaned the A/C pipe with dettol and told me that it has gone. I drew the vehicle for one week continously but again its started. The stinking smell is such that I feels like omitting even my family doesn't sits in the car. After the service in March 2011 when I switch on the A/C there is a bubbling sound inside the car with stinking smell.

I took the vehicle again for servicing to Linkway Honda on 25th July 2011. The same complaint was again explained to Mr. Zahid Husain (Service Advisor) Mobile No. [protected]. He assured me that the problem will be solved i.e. stinking smell & the bubbling sound of water. The vehicle was at the service station for 3 days. A senior technician was called from Delhi to attend my vehicle but even he cannot rectified the problem. I took the deliver of my vehicle on 29th July, 2011 & was informed me that my vehicle is kept under OBSERVATION for one week. But till date the problem is not solved. The stinking smell is increasing & the bubbling sound is not yet resolved.

I request you to kindly look into the matter as this is a very serious issue. I have hardly drown my vehicle for the past 1 year. Its only 3875 kms. What is the use of buying a Honda Vehicle when the company cannot satisfy the customer.

You are requested to kindly take the matter on top prority basis or else you change the vehicle and give me a new Honda City.

Warm Regards
Sudhir Kuttappan
[protected] / [protected]

Dear Sir/Madam,

Greetings !!!

we have purchased a car name of Ms.Dada krupa Glass pvt. ltd. in 2009 date on 31 July from Pinkcity honda, Jaipur. we have face many problems regrading this vehicle but dealership is not resolve my vehicle problems in warranty claims, we continued visited there workshop about all, but they always refuse my request according all this matter ...i mentally and physically very troubled about this vehicle. this vehicle is best of world manufacturer company HONDA. but this type activity is not good for this company brand, we already purchased Ex. warranty 2+2 also that time vehicle purchased, please see this matter seriously and help me all this matter so we proudly feel the gud customer of Honda, i have 2 vehicles of Honda city and Honda Zx...
problems are:-

1. Steering noise...
2. All suspension noise and bubbling in driving ..
3.vibrate the bonnet
4. humming noise
5.steering remove all color
6. ABS not working
7. door biding is cut to many palace

Please as soon as resolve all this problems to image of Honda customer, who is the world famous brand, and i m a ed-jesting customer of this company ...

Please find the attachment of photographs ...

Thanks & Regards

DADAKRUPA GLASS PVT. LTD.
22, New Sanganer Road, Near Sanjeevni
Hospital, Opp. PNB Bank, Jaipur-19
Tell :[protected], [protected]

Hi, I am planning to buy a 2011 Honda City VMT model, second hand, since the company launches CNG Variant in next month, since it is a dealer fitment, i wish to get the fitment done at the dealer.
Will company extend the same amount of warranty as it will extend to its new CNG CITY Models.
Please confirm
Regards,
Murali K

Dear Sir,
This is with reference to lock of HondaCity of no.UP78BL4300 which was not accepting its own keys and also the steering got locked.I was highly disappointed because in my driving experience of 30 years it was the first time that there was complaint in steering lock.Kindly look into the matter and refund the amount paid for replacement of lock.
D.K.Tandon
M-[protected]
[protected]@yahoo.com

Dear Sir,
I am sorry to say that I am very much upset when I have found my new Honda city car(Registration No-CG10FA-6294) left rear side tyre a hole /cut after getting service in Shubh Honda showroom, Bilaspur(C.G) through pick & drop system. I have send my car for servicing on 29th Nov, 12 but they have not informed me regarding this cut/hole and when I asked for this then they told me that there was a puncture and they have attended this.
I use this car for long drive purpose & purchase this Honda city car for their class & fame, so I don’t want to take any risk on this matter.
Without any compromise, I want this tyre to be replaced with new one ASAP.I request you to kindly instruct your dealer to replace this immediately for the sake of my mental peace.Waiting for your quick postive reply.
Regards
Sunil Sinha
Mob. No-[protected]
Bilaspur(Chhattisgarh)

SUB : Engine overheating problem of our Honda City-DL 4C-AH-0625

Dear sir,

We are very much sorry to inform you that above mentioned Honda car is registered with Aditya Birla Chemicals India limited – Renukoot (Uttar Pradesh) and last year we had a problem of overheating of Engibe of the car and it was shown to your authorized service center M/s. Surekha Sales Pvt. Ltd Trident Honda - Allahabad on 28.3.2012 and the complain launched for “GADDI CHALTE CHALTE GARAM HO JATI HAI” it was checked by your authorised team and they put the remark on final bill that “CHECKED AND FOUND OK”. Invoice No. 1101859 dated 28.03.12 (for your refrence)

However again during transit from Renukoot to Varanasi on 17.04.2013 again the same problem of overheating was observed and when we contacted M/s. Surekha Sales and Pvt. Ltd Trident Honda - Allahabad over phone they advised us to send the vehicle to service center at Allahabad and as per their advised we send the vehicle by towing to the said place. On checking the vehicle at above service center they given us the estimated cost of repairing is for Rs. 93, 557.00 (Rupees ninety three thousand five hundred fifty seven) which is very much on higher side

Now we are of the opinion that if the engine work is there for the said vehicle then why it was not traced out in a last servicing, when our vehicle went to service center for the overheating problem and we specified the same. It is not expected from Honda city that after the clearance from service center within a year such a major breakdown can take place.
In the light of above, we would like to say as being a one of the leading brand name in four wheelers car segment got a responsibility towards the customer satisfaction at first level and the good customer should not be overloaded due to improper checking by service center and the fault of our vehicle could not be traced-out resulting again break down and heavy repairing cost.
Please look into the matter and do the best needful at your end and please revert back at your earliest with the satisfactory response.

With Warm Regards,

Ravindra Sitani
Jt President
Aditya Birla Chemicals (India) Limited - Renukoot
M - [protected]

I am from coimbatore. It is been learned from newspapers that the power window control panel will be replaced for 2008 models as they have complaints. but the dealers at coimbatore told that they are not yet received any orders or instructions from the company. Please do the needful as my car having the complaints.

DEAR SIR

WE HAVE PURCHASED HONDACITY CAR 1 YEAR BACK BUT NOT GETTING PROPER SERVICE FROM YOUR DEALER.

KISHAN
[protected]
[protected]@gmail.com

I am sourabha, i booked Honda DIO on 16/9/2009 but still i am not getting good response from the dealers. if you people cant able satisfy customer need means is there any need of booking.if you cant satisfy the people means then please close your show room which is not useful to the customers.

I am sourabha, i booked Honda DIO on 16/9/2009 at at Palace Honda showroom, Saraswatipuram Mysore. but still i am not getting good response from the dealers. if you people cant able satisfy customer need means is there any need of booking.if you cant satisfy the people means then please close your show room which is not useful to the customers.

Mr. Rajeevan,

I too agree with your experience in this service center. My brother also faced lot of sme issues from this service center Lakshmy motors, valiasala, trivandrum. Now he stop giving service to this particular service center.

I hope they will take some action with respect your complaint.

Regards... hareesh

hero honda had not developed the engine internals. Perhaps it should try a vertical cylinder position engine. Engine noise, engine getting chised, valve damage, valve leakage, oil pump malfunctioning and stiff gear problems have not been sorted out

sir. i purchased hero honda passion in jan2008.from 1st day of purchase ther was a problem in gear. at that time dealer assure me it will remove latter when you will use it. but still it remain same. i made so many time coplaint to dealer, but he is not taking care of this matter.

what should i do...



hopping for a quick responce..



MATA PRASAD SINGH
OPP. O.B. C. BANK,
KHALILABAD, SANT KABIR NAGER
[protected]

Dear Sir / Madam,

I had purcased a Motor Bike, Hero Honda Splendor Plus from authorised dealer "DEV VAHAAN PALWAL". The Chassis No. of my motor bike is MBLHA10-EE89MO4804 and Engine No. is HA10EA89M08355. The Engine is making different types of noises. We have already complaint several times to the authorised dealer for last Ten Months, even they have not make us satisfied.

so you are requested to please look the matter at earliest posiible.

thanks.

Dear sir / madam
I had purcased a motor bike HERO HONDA GLAMOUR DRUM SELF from authorised dealer VALLI MOTORS IN PONDICHERRY my bike chassis no MBLJA06E89GA02492 . engine no JA06EB9GA02599 rig no PY01 AU 5532 the engine is making different types of noises we have already 3 times engine open is to the authorised dealer VALLI MOTORS INPONDICHERRY for iast 12 months even they have not make us satisfied so you are requested to please iook the matter at earliest posllble THANKS

Dear Sir / Madam,

I had purcased a Motor Bike, Hero Honda cbz extreme from authorised dealer "sangam motors"kathua(j&k). The Chassis No. of my motor bike is MBLkc12ec9gdo1530 and Engine No. is kc12eb9gdo1626. The Engine is making different types of noises. We have already complaint several times to the authorised dealer for last eight Months, even they have not make us satisfied.

so you are requested to please look the matter at earliest posiible.

thanks.

Dear Team,

This is Selvakummar V.P from Erode. I am Hero honda Customer. This is complaint about poor

customer service and dealers behaviour about MSK motors Erode, Tamilnadu. Before one month I given my

bike to service and Engine Complaint to MSK motors. At the time I told engine valve complaint to service

people. After my service they didn't do proper service and rectify the engine complaint. Then I will go the

MSK motors manager he doesn't properly answers to my problem. ATLAST I DISAPPOINTED by MSK

motors and HERO HONDA. Then I went to other Hero Honda Dealers I rectified my problem. Atlast MSK

manger speech disappoints on my confidence of HERO HONDA company. I didn't expect this kind of

irrespective speech from MSKmotor manager. Note this problem.

BIKE NO:TN 34 H 0344
Mobile No: +91 [protected]


Thanks and Kind Regards,
Selvakummar V.P

Hi All,


I had got my bike serviced on 30 Dec-08 by R.S. Automobile, Alambag. I had complaints about some oil leakage below the gear assy and oil meter was intermittently working. I had visited three times to that service center for same problem every time they did something & but could not rectify the problem to my satisfaction & root cause of the problem is still very much there.
Due to which I am not able to drive my bike smoothly.


Hero Honda being a very reputed brand all over the India, we can not expect such kind of sub standard services from them.

You are therefore requested to look into the matter & instruct your said service provider to get the problem rectified up to the satisfactory Level.

Customer Like me have felt..that the staff of this centre need to have improvement in their Technical Competency & How to interact with customers as they were very rude to us most of the time.

Name : Mahendra chaudhary
Mob: [protected].
Bike : Passion plus
No : UP 32 BH 4189

Thanks
Mahendra chaudhary

Dear Sir
I am kamlesh kumar gupta
i am purchase your bike hero honda spledar + in[protected], my vechile no. is rj 14 vs 0949, engine no.is ja10eea9b06363.dealer of purchase (supreme motors & service center) transport nagar, jaipur.
my vechile problem is vechile is reguraly vibrate & bubling in top side.my vechile is four time service in this center but sevice provider is not soluation in this problem ignore & not responce.so plz my requist you .you are suggest in this service center plz soluation in my problem.as soon as other wise this mettar transfer in court.so im inform first time in this company.
thanku
kamlesh kumar gupta
[protected]

Plz call me [protected]

i have problems with honda shine.last year only i brought and its giving problems.still its not well serviced for engine problem even i ihave made many complaints to several service centres.but none repaired the defect
and its going very hard and with bad sound and problems with front part of the vehicle
i borught from prathul honda showroom at hyderbad, somajiguda please suggest me

when i took the bike and after 4 months use the speed and the comfort was good .Now it is 8 months over i forced to dislike the bike because non smoothness, over enginee speed for the low ride and very huge sound while riding above 40KM .


Never give service your bike to planet Honda rajajinagar rajkumar road.

I also have the same complaint of Engine sound... My bike is 13 months old and the sound is now abnormal when starting the bike itself and it makes me more worried. Getting bike for Rs. 70, 000 and feeling like this, really put's me in a stressful state.. :(

hero honda splendor pluse — front wheel is vibrating

My complain is about new purchase of splendor, my bike fron wheel is vibrating so i can't good drive my bike's front wheel is not allignment.
i m not saticfy this new bike and i complain last two service but no body listen it. pls
help me .

Hero Honda/Glamour — Poor Servicing

Dear sir,
I regret to inform the extremely poor service provided by one of your dealers. I am a proud owner of a Hero Honda Glamour motor cycle. The most appealing factor for choosing a Hero Honda M/c was the fact that i would be provided with the best servicing facility around the country. I,being an officer in the Indian Navy, am very much dependent on the widespread servicing network provided by your company. But the latest experience has changed my opinion to some extent.
I purchased my M/c from Sree Shiva Sankar Automobiles,T.S.N Colony, Visakhapatnam on 22/05/07. I had landed my bike on 19/02/08 for the 'fourth free service' and had complained about a disturbing sound from the rear wheel assembly( sounded like Loose Chain). I had requested for a detailed check for this. The attendant made an entry on the worksheet as "chain" even before checking it. I received my bike later that evening,but after driving few Kilo meters, the sound developed again and this time it was worse than earlier. As i was away from the service station, i had to take it to a local H/H authorised workshop and it was found that Two bearings from the rear wheel were damaged. I had to leave my bike at the workshop for that night and needless to say faced a lot of Hardship because of that. It is also pertinent to mention that during the second free service(on 1/07/07) the water wash was not properly carried out and when I pointed out the same to the attendant,he made an entry "Water wash due"(which i haven't availed yet due to my busy schedule) on the counter foil.
It is really sad that a dealer of such a reputed company is so irresponsible towards its customers. I wish such experiences may not repeat in future and our faith in your company remain intact. Looking forward to your association.
Thank you
Aris T Kunjumon

Hero Honda-CD Delux — noise in bike

Hi,
i purchased CD-delux from ARC motors okhla New Delhi.since then my bike is giving unnecessary noise even in 3rd and 4th gear.even after 5th service condition is volnurable.service has not been upto my expectation as it has just inhanced my problems.what to do kindly guide.
rgds.
Imran Shah

Hero Honda — Hopeless after sales service

SIR,

MY PLACE KOTHAMANGALAM (KERALA, ERNAKULAM, AND KOTHAMANGALAM) .SIR, I FACED OVER FLOW IN SIX MONTS. MY BIKE IS CD DELUXE NEW VERSION. MY SERVICE CENTRE IS ANJALY MOTORS, KOTHAMANGALAM. LATER COMPLAINT I NOTISED CONTINUOUSLY IN SIX MONTS, BUT NOT CLEAR THIS PROBLAM. MY BYKE’S MYLAGE IS ONLY 58 /KLPL.
THER SEVICE IS VERY BAD. SIR PLEASE HELP ME , ITS MY REQUEST SIR...
MY MOB. [protected]. MY BIKE NO IS ..KL 44 3521.
Anjaly Motors Kothamangalam:[protected]
YOUR’S LOVEINGLY
UNNI

Malu Motors Pvt Ltd/CBZ Xtreme — poor service

Hi, my name is Sheikh Feroze. I recently bought a CBZ Extreme bike reg no. WB-07 A3959 from Malu Motors, Kolkata, Park Street. I had given it to Malu motors service station for its first service. It's been over 2 months and still my bike hasn't been delivered to me. I have to call them almost everyday and they always tend to delay the time without taking any initiative. I don't even know what they have done to my bike. I doubt whether the service station people are using my bike. I have written many times to Hero Honda but nothing has been done so far. I am a lawyer by profession and going to file a complaint in the consumer forum to sue the company and ask for compensation. Hope to get an early reply and action. Thanks...

Dear Sir,

Today I Put my Bike Passion-Plus, Bike Registration No. RJ-25-6996, Engine No. 07Mo5M52699 to M/s Moorani Motors Pvt. Ltd., Opp. sitabari, Tonk Road, Jaipur for Bike Servicing at 11:15 am & time given by Mr. Anuj superivsor for servicing was 4:00 PM, I went There at 4;30 to take Bike, I was shocked to see that time Bike servicing not yet started. when I contacted to Supervisor head Mr. Manoj to get help in this matter, He told me Bike will be return at 6:00PM, I asked him why, your man has written wrong time on me receipt, He was not able to give satisfied answer.

when i started to complain, He told me i will Kick you & your Bike out of the servicing center. He Misbehaved continously by seeing that i am halpless because i was single & he was with his team.

sir this second time i am getting helpless due to service of this hero honda dealer & I am vey sorry to announce that i will never in my life will purchase anything related to Hero Honda & Hero & Honda & Never will advice to anyone to go for this Company.

i am felling extreme humility & in my life i am going first time to consumer Court for this nuisance behaviour of dealer Supervisor.


Thanks & Regarrds,

Mukesh Kumar Jain.

Project Cordinator.

Tata Indicom.

Jaipr.

[protected].

I PURCHASED A NEW SPLENDOR nxg BIKE FROM DELHI ON 14/04/08.i HAVE CHECKED SO MANY TIMES BUT THIS BIKE IS GIVING AN AVERAGE OF 58 kM.PER LITRE ONLY.
PL.TELL WHAT YOU CAN DO, AS I AM NOT SATISFIED WITH THIS AVERAGE AT ALL.

I purchase a new hero honda glammer byke from STANDARD MOTORES perumbavoor in Ernakulam district on 18-6-08(wednesday).(Engine NO JAO6EB8GE14789) I start riding the byke after 8 km a rubbing sound is produced inside of the engine and over heated the engine at same time a burning smell is produced. Next day (19-6-08 Thursaday) I reported this complaint on the dealers then they said to me "I have no time, you come next day".
Then next day (20-6-08, Friday) they are check the byke and the service man said the problem is only chain spokets but I strongly recommended this problem only inside the engine. But he is not caring my words. He is tited the chain and return to the byke. This byke riding only 50 meter the previous sound is produced in side of the engine. I return to the service station and repeat my complaint. Then the manager of STANDARD MOTORS perumbavoor, is said to me "You come next day I will finish the work"
So next day(21-6-08 Saturday) I came the STANDARD MOTORS, they said to me, we are hand over the byke our main dealers of MS&N ERNAKULAM. The manager told me the byke at return 6:pm. But he is not returning. Next day[protected] is sunday. The showroom is holiday and I come 23-6-08 Monday and I asked my byke this time the manager is(STANDARD MOTORS PERUMBAVOOR) shouted.
I am a filed staff. I using byke every day. so in this condition I call the manger and request, what trouble in my byke. He is not replay and misbehave me. At last i meet the mnager of STANDARD MOTORS and I asked a new byke. He is shouted and said to me " You go and file the case in consumer caurt " I heard this words and I totally shocked. Because I pay the Rs 52000, but I have no byke.
At last in this day 24-6-08(Tuesday) ny byke is not return. I will compalint the consumer court because your company is (HERO HONDA) cheat me to celling damaged byke. So only one conditon, you replace my byke.Because the damaged byke is to make more losses. I absence the duties during this days (17-6-08 to 24-6-08) So I want compensation on this periods. I don't accept the damaged byke I warnt a new byke because this byke is not used me. My condition you are not agree, I will complaint the consumer court

Thanks

FAHIM K MUHAMMED
KEEPETH HOUSE
CHELAKULAM
VENGOLA P O
ERNAKULAM(DIST)
PIN 683554

MY MOBILE - [protected]

Hero Honda — J.K Take Payment under warranty Bike

Dear Sir,

Kindly help Me.

Eight month ago, I had given my bike to J.K Enter prises East of Kailash for repairing due to oil ( Smoking problem). I had inform him bike is under warranty & they had not change any parts. I am getting same problem on Sunday, this time I had not inform my bike is under warranty & they had changed so many parts & make the bill INR 2817/-. After bill I had inform this is under warranty.

But they are charging due to bill is ready.

DL-3S AV 0810.

Thanks & Regards
Mahesh

Hero Honda — Service not properly done

I gave my Two wheeler for general service at hosur Hero honda showroom yesterday morning.They charged me 1300/- and evening I got a message that my vehicle is ready and i can take it.so i went and took the same, but while driving after few seconds i felt it is woggling & i am unable to drive, immediately i went to the showroom and asked them.i asked how it will be, when i am giving to u these problems where not there and how come, they told the service centre was closed and to come tomorrow.
I told ok, u keep the vehicle with u, i'll come and meet the manager tomorrw, they told it is not possible and i have to take the vehicle back.I was much irritated and i asked them how can i take back its woggling & if something happens in the way, who is responsible, still they are adament in their stand and asked me to take back.
Today morning I went again to the showroom, they told it is to be asked to the mechaninc only, i waited for half an hour and nobody answered me properly.The mamger was also not available.
I want to register the compliant against the showroom and to take necessary action against the irresponsible persons.

I have been looking for a second hand Enfield Bullet for quite some time. While searching for a Bullet on the net i came across a classified website called www.baajaa.com. They have over 100 Bullets listed for sale. I was spoilt for choices. I finally bought one from a guy in Delhi. Can't wait to get my hands on it...you should check out www.baajaa.com.

sir i am engineer and i want to open honda shoeroom .
can you send me details on my email id. i am waiting.

Hero Honda — i had buy hero honda pleasure last year

i had buy hero honda pleasure last year, it has some problem with its body its is cracking all around the body, now front of the pleasure is brocken . i had many time requested to sub dealer of hero honda at greater noida, bike still have many cracks in its body .

i have a cbz xtreme for an year..but missing is occured after 60km... i had given my bike to several workshop also in authorised hero honda workshop but no use...same problem is occuring agin..this problem started from 2 months after delevery..pls i am begging to repair those complaint..

Hero Honda — no account statement outside of epf office

sir,
my name is dinesh kumar mudgal my pf number is HR/3221/23972 PLS MY EPF ACCOUNT STATEMENT STATEMENT GIVE ME.

REGARDS
DINESH

I have purchased glamour 125cc.I also completed 3 free servicing in ichalkaranji but i am not satisfied about my bykes gear problem pls give proper solution

hero honda splendor — account details

i am siva reddy my loan acc no LTHYD[protected]. I WANT KNOW THE HOW MANY MONTHS ARE DUE
PLEASE SEND THE MY LOAN ACCOUNT DETAILS

this is kaviraaj .this is second time mailing to u .i buyd passion plus net cash.from starting engine giving problm.i saled my old bajaj byke to take herohonda byke.iam fan of herohonda.my wife told to buy honda shine but i buyed passion plus because of my intrest .u called me and told to go show room i wenty they did repair but no use .what should i do now. i compared my byke speed, smoothness pick up but it is too waste.i asked y my byke is like this they answered rudely some bykes comes lik that what we do.what is this rash answere towards customers they are unable to repair my byke .i cant tolerate more engine has 2 years warranty .do anything .onemore thing my front tyre tube came with puncher. iasked in show room they are telling many complaints came like this what should we do.what is this being a indian big company whyn doing like this .i wasted my money .you dissapointed my faith on ur company.i[censored] dont take action .i will compulsory give this complaint to all remaining byke companys.itbis serious and final.this time i will compulsary give news in paper i[censored] dont take action

Pls send me my stetus

Hero Honda Karizma — Chain Noise

I am facing chain noise problem in very early stages in my Karizma
No reply from dealer ie.autoneeds, Gurgaon
Looking forward to get reply from Hero Honda
Regards
Ajit
[protected]

Hero Honda Glamour — Poor Servicing

I have hero honda Glamour, and each time the servicing is getting worse at the servicing centre.(MS & S kochi, kerala)...Even the water servicing is not being done properly.Also I told them to tight the brake but they have done the other way..That is more than enough.

rahul motor — i am sorry

i am sorry, for what i wrote about RAHUL MOTOR when i last visited the site.

RAHUL MOTOR are really cooperative, and that's what i learnt when they happily helped me even at 1am in the morning.
they really cooperate.

Herohonda splendor+ — show room people not care problem

my mobile no [protected]

I'm purchased hero honda splendor Bike four months back in bangalore nidhi motors, I'm not cross my bike speed 40km till 5000 kms, every service i told to the service head my bike have a different sound he told for kilometer some of adjustments is done so this sound is no problem my last service i got different sound in my bike, once i start the bike craker sound is came then checked in other show room that people check vehicle full black emiton is coming that engine is not good that people is telling im never think hero honda show room people will do like this every month that service engineer told me its no problem. why hero honda show room people cheating the customers. I'm planning to go consumer court for this problem

DEAR SIR,
I M BHARAT PARMAR, I HAD HERO HONDA SUPER SPLENDOR. I HAD ALWAYS PROBLEM IN IT'S EXHAUST SYSTEM SILENCER, IT'S WARN OUT, WHICH KIND OF MATERIAL U USED? COZ I M TIRED OUT BEEN WELDING IT AND REPAIRTED IT.
AND ITS UNIVERSAL PROBLEM IN THT VERSION OF BIKES.
I M MECHANICAL ENGG SO I KNOW THIS IS PROBLEM OF POOR LIKE GHATIYA QUALITY MATERIAL USED.
I HOPE U UNDERSTAND AND U RESOLVE THIS PROBLEM NEARBY.
MY ADDRESS:
GSECL, WANAKBORI THERMAL POWER STATION;
TYPE-II, 3/4;TALUKA: THASRA;
DIST: KHEDA;
STATE:GUJARAT ;
CELL NO: [protected].
THNKS I[censored] REAPLY AS EARLY AS POSSIBLE.

1. Please refer your letter MK.IS.USV:2008 dataed 09Dec2008.
2. This is regarding my purchase of Hero Honda Hunk from Samrat Motors Satara(Maharashtra).
3. I am an employee o[censored]SV Ltd Mumbai and was awarded a Hero Honda Hunk by the USV Ltd on 09 Dec 2008. Since I am a resident of Satara (Maharashtra). On this, Hero Honda Motors sent a letter to Samrat Motors to deliever the vehicle to me on 09 Dec 2008.
4. After repeated requests the dealer is showing his inability to deliver the vehicle. I have booked the silver hero honda hunk but the dealer is not delivering the same. You are requested to look into the matter and request the dealer to deliver the vehicle and avoid my harrassment.
My contact no. is [protected].

Pls send me the latest rate of GLAMOUR (With DISC), GLAMOUR, PASSION PRO, PASSIONPLUS, etc.. with onroad rate.Iam residing at Kerala, Calicut. Also sand me when the 2009 model byke launch at calicut..
suresh

I have purchased one Hero Honda CD Deluxe vide Bill No. 2963 Dated 07.11.07 from M/s Kalsi Motors, Ludhiana.
I have made the regular checkup of my bike from him but in September-08 there is a problem in fuel meter and Horn and I bring this into the notice of Kalsi Motors. In September month service they assured me that they will check the fault and correct it. During service they told us that their engineer is not present that day so I shall came for another day that I do. Engineer (Name not Known) checked and corrected it. But after some day it continues again. I again approach to Kalsi Motors and again they call me some another day. I come again & again but only assurance I have been given by Kalsi Motors.
Now these days they says that warranty period is over and they are unable to replace any parts without cost.

I request your good selves to look into the matter and repair or replace any defected part which I have been requested from September 2008.

Hi,
I had bought Hero Honda Hunk on 10 Jan 2009. On Monday I observed that my bike is throwing excessive smoke from the exhaust. When I went to the showroom the Work Shop Incharge observed the problem and he opened the piston head and replaced some parts from it. He told that was some block in it. When I asked that it is a major problem and I need the replacement of the bike he told that we cannot replace even it was the second day of the bike. And still its giving the smoke. So please suggest me what shall I do or whom shall I complain for this issue so that I get a replacement of my bike. I think its a valid reason because on the second day of the bike I have never seen any bike's piston head being opened.
Please help me for this.

Hero Honda / Splendour — Loss of the Vehicle

This is to informally lodge a complaint about the vehicle. I Lost at my friend's residence. I, G.Srinivas, a resident of H.No.16-1-27/C/35/A, Saidabad, Hyderabad. I Have parked my Splendour bike bearing registration number AP13D 4683, Opp to the gate of my friends residence at plot No.43, Venture 1, laxminagar colony, saidabad, Hyderabad tonight around 09:30 PM, By the time i came out, the vehicle was stolen.

Actually the bike is registered in the name of S. Satyanaryana, S/o S.Pandu Ranga Rao, I have not yet transfer on my name.

Therefore I sincerely request you to trace the vehicle & do the needfull.

Thanking You,

Your Sincerely,
G.Srinivas
[protected]
[protected]


Details of Bike
[protected]--

Bike name : Hero Honda / Splendour
Colour : Orange Black
Engine No. : 00F18M 16644
Chasis No. : 00F20C 18477
Vehicle No.: AP13D 4683

Hero Honda — Bike not delivered against full Advance for one month

I have given ch no.505380, of IDBI Bank, Patna Branch Rs.1, 20, 000/-(one lac twenty thousand rupees) on 24/12/08 to BINEET ENTERPRISES, Adampur, Bhagalpur-812001 (Bihar).Ph No.[protected] for delivery of two bikes one CBZ Xtreme and one Passion Pro. Out of that I am delivered only CBZ Xtreme on 20/01/09 after a long delay. Initially we were told that cheque is not cleared. when we checked with our banker it is shown that BINEET ENTERPRISES has cleared cheque on 07/01/09 itself.
We are following up them day and night for the mistake never committed by me. There is no concrete reply from their representative when another bike Passion Pro will be delivered. How to handle the situation I am clueless.

Dev Kumar Dubey
[protected]@gmail.com
[protected]@gmail.com
Mob-[protected]

hai mama this is chandan worked with caretel infotech pvt ltd for 1year i known many language looking jobs in your customer care

I have given ch no.505380, of IDBI Bank, Patna Branch Rs.1, 20, 000/-(one lac twenty thousand rupees) on 24/12/08 to BINEET ENTERPRISES, Adampur, Bhagalpur-812001 (Bihar).Ph No.[protected] for delivery of two bikes one CBZ Xtreme and one Passion Pro. Out of that I am delivered only CBZ Xtreme on 20/01/09 after a long delay. Initially we were told that cheque is not cleared. when we checked with our banker it is shown that BINEET ENTERPRISES has cleared cheque on 07/01/09 itself.
We are following up them day and night for the mistake never committed by me. There is no concrete reply from their representative when another bike Passion Pro will be delivered. How to handle the situation I am clueless.

Dev Kumar Dubey
[protected]@gmail.com
[protected]@gmail.com
Mob-[protected]

Hero Honda Glamour — bad service

dear sir

I have parchase herohonda glamour fi model in 2006 it was working properly since then but in the month of december 2008 last year i got truble with its indicators then i send it to balaji motors sister concern of
M/S. DEEKAY MOTORS
Address GUTKAR
MANDI
175001
Himachal Pradesh
Phone[protected]
[protected]
Email mandi.[protected]@yahoo.co.in
Contact Person DR D K MALHOTRA e
but since then they are unable to rectify it and not giving back my bike in its early stage

thanks

navdeep

Hi i bought a hero honda seplender + bike before 21 days but he is not runing after 80 speed plz tell me how i make the high speed in 140 full in seplender bike I think 80 km is very slow speed plz tell me shall we baught a new hign cc bike..

Hero Honda — Hopeless After sales Services

The after sale Service of HH Shivang Automobiles, Nasik is Hopeless.Firstly the service crew don't have the manners to talk.., their knoweldge is pathetic...Secondly Spares for the HH Karizma are never available...Thirdly After servicing recently I took the Bike to Mumbai from Nasik while on my way the Engine of the 3 months old Karizma became dead.I was stranded for 8 hrs on the highway...after al the saga the local service man told me that the Air return line was loosely fitted this causes the Engine to shut down ...Such is the relaibility of HH today...Honestly its a villagers honda...in the real sense...

sir
me gari 30.06.2007 ko pupri agency se gari liya but abhi tak mera gari ka no nahi aya he iske liya me upbogta bibhag me cash karna chahata hu

rakesh mishra

i had bought passion pro from venad automobiles kollam showroom (kerala) in 3-3-2009 .the show room executive mr.abhilash behave badly .i paid fullamount and booked passion pro bike .after booking i want a test ride executive told me wait 1 hr for test ride .i am waiting till 6.30 for a test drive .ur executive is not considering about my time.and he is not giving the committed extra fittings at the delivery time.so sir plz consider my complaint and ensure to give the committed extra fittings as early as possible.

with regards

avinash kumar v.o

i want to information on today work is on Or off

information about tommarow will be Holiday . Your Company will be Open or Close . Please send me urjant

very poor service and your manege is not atend properly his name mr, rahul tardev ranjeet motors reciptionist jay shree is not give ans properly she told very vergal langvege ranjeet motor thane tikujiniwadi .

I have taken a new vehicle CD delux in the month of september 2008 and now it is 7-8 months old and it is under warranty for the last 4-5 months i am facing some problem at the left-side of the engine when first time i went to service center they kept me vehicle for 3 days at the service center but no use and second time for one day and third time again one day but no use, can u solve my problem i[censored] can please let me know on my mobile and my mobile no is [protected]. Otherwise, please give me the correct person to whon i may concern for my vehicle problem because i trust in herohond.

I have purchased Hero honda Pleasure in the last month from Pratham motors, Pune.
As per your schdule I have completed 800 kms running and now I go for first servicing, but I found that they are charging me Rs.350 for oil changing and servicing.

I want to ask you is it ok to charge me this amount of Rs.350 for first servicing when your six servicing are free for your custormer as per your schdule.

Please comment and suggest.

i had bought hero honda hunk in march2008
i hav lost d service book nd now
dere is some fault in d engine
so wat shold i do service centers are asking for
service book otherwise they will chrge huge amount
can i hav any no of hero honda so dat i can ask wat to do

I WANT THE NUMBER OF CUSTOMER CARE.I WANT TO KNOW ABOUT MY DUE INSTALLMENT OF MY BYKE.

Dear Sir
I have purchased Hero Honda Splendor Plus (KA 04 3990) on 6.8.2008 at Swastik Motors in Mattikere, Bangalore.
After repeated service also vehicle is giving continuous jerks during initial running upto 3 to 4 kms. This happens every time the vehicle is started after and stopping (kept off) for 5 to 6 hours.
If the vehicle runs below 50/55 kms/hr engine noise is observd and the vehicle vibration is very high.
I regret to inform that I have already complained at the seller (swastik Motors but no action has been taken till now.
Kindly look into it immediately without any delay and do the necessary action to solve the problem.
Awaiting for your reply at the earliest.

Regards
ALAGOWDA S SANTI
Mobile [protected]

J K ENTERPRISES east of kailash is big time cheater

they dont good supervisors and dont have perfect monitoring system

To

The Manager,
Hero Honda.

Complaint for Bike

This is to bring into your notice that I have purchased a bike (Splender+) from Samta Automobiles, Sonepat, Haryana, whose number is HR10L9258. I always take my bike for servicing to Samta Automobiles for regular service but I am sorry to inform that the services I receive are not up to the mark. Every time most of the things are left unattended like engine & chain set noise, vibration and low average and I have to follow up again and again for the same things many time, which is not acceptable.

I would appreciate if you could personally look into the matter seriously, and please be ensure that all the problems I am facing should be attended at the time of service itself.


Thanking You


Sunil Kumar
H.No. 239/28
Shyam Nagar
Sonipat
Mob- [protected]
[protected]@yahoo.com
Kumar.[protected]@gmail.com

Hero Honda Nandanam dealer - RUDE !!!
Alwarpet service centre - Bike breakers!
If you ask for spare parts, they will ask you to go to Gurgaon to get it yourself.
I don't know how these Herohonda [censored]s! survived so long in this field with such poor service!!

Hero Honda/Motor Bike — Poor servicing and misbehaviour of authorised service centre

Hi,

I have given my bike for servicing at INDIAN MOTORS authorized service centre at angamaly, Kerala. I am a regular customer at this work station and this time also i have given my bike for servicing and they charged me Rs.530/- which i dont have any complaints. from that time my battery is not working and they done something to correct at that time. within 3 days, my full battery charge has gone and i made a complaint to the service centre. which they said the battery is good and need to recharge it and they charged Rs.30/. after one hour the same complaint has come again. when as i asked the supervisor, he said the battery has gone and need to buy new one. if any complaint i need to file case in court.

later i checked the same in another service centre, they said the battery has gone because the water has gone inside while servicing.it is purely the mistake of the service centre and am expecting a proper action on this.

Please take serious action otherwise no body will trust the authorized dealars.

Regards
Ramesh Kumar

I AM SORRY TO SAY THAT THE DEALER OF HERO HONDA IN KOLKATA THEY ARE VERY IMPROPER & DON'T HAVE THE PROPER INFORMATION REGARDING THE STOCK AVAILAIBILITY OF HERO HONDA KARIZMA ALTHOUGH THE BOOKING HAS BEEN DONE BEFORE EIGHT DAYS BY PAYING A TOKEN AMOUNT OF RS.5000/-...SO NOW I HAVE DECIDED THAT I WILL WAIT FOR ANOTHER 2 TO 3 DAYS IF NO FEEDBACK WOULD BE GIVEN FROM THE DEALER END THEN DEFINITELY I"LL CANCEL THE BOOKING...

[protected]

I m happy with my Glamour FI performance (85 km ) but know after driving 46000 km bike is not starting & from last 10days bike is lying at your service centre Maya Puri Vechile no DL 6SS 8823 Please look into this matter service centre is not comiting the tentive date b coz spare is not avilable . I need your help to repair the bike as soon as possible


Your Faith fully
Taranjeet Singh ([protected])

I bought a hero honda pleasure registration no.is RJ18 6534 DATE OF PURCHASE 28/11/2008 FROM AJAY MOTERS JHUNJHUNU(RAJASTHAN)
iafter few days of purchasing i some problem occured about head light switch and rear break my two free services are finshed and i comolent both times about it but not satisfied and till facing the same problem so i need help
Regards
Er.B.S.Karnawat
[protected]
waiting for your response

Hi

Just send me your name and vehicle registration number and the date of purchase and name of the dealer from whom you had purchased.

I will see that the people at Hero Honda are kept at tenterhooks.

Also i experienced some problem with Hero Honda and i found that it was the people who were meddling with records and telling uncomfortable prices, then I contacted Hero Honda and submitted my claim and the reply that i got was a good one.

[protected]@gmail.com

glamour — Servicing not provided by dealer

I have bought hero honda bike "Glamour" from patna.
And your dealer doesn't provide free servicing which is left within time period

I have purched new passion plus bike from ess aay agencies, karol bag, new delhi on 26.09.2004, engine no.-04J08M50029.I am facing bike engine heating problem from starting the day of purched.too many repaired history regarding smae. and i have also informed to Mrs. Vijaya, The chairmen, Mr. Ajeet Dixit and Mr. Ajeet Partho Dutta, Dipak Mahendaru, Manish, Anand, but action was taken by your pepole, is not upto mark.and still i am facing same problem although bike was serviced at regular interval.and netural light not working, wheel alignment problem and battery problem also.since i am suffering from last four year.given me proper solution otherwise i will go to consumer court.


Regards,
Vidaya Bhushan
[protected]

Hero Honda — manupilation with records and complaint register

have made complaints twice but no action has been taken accept pressurising on phone to withdraw the complaint.main culprit is manager of the service station who stappled and hide my complaint, now making goat of others to sacrifice.

Hero Honda — disorder of spare parts

they have not changed my bike's chain spoket as per in the bill they have genereted &also not created the assured bill as per the service of the bike, , and now they are not taking action to satisfy me.

Hero Honda — Service Senter making false commitment with customer(s).

Dear Sir/madam,
Subject: After Sales Service: HERO HONDA PLEASURE @ Moradabad Service Center.
With due regards, we left our HERO HONDA PLEASURE at your Moradabad Service Center.
Name M/s. JAWAHAR AUTOMOBILES, Address JAWAHAR BAGH, GMD ROAD, MORADABAD – 244001 (Utter Pradesh)
On dated : 31st May’ 2009, our Vehicle no is : ...Service Center JOB CARD no. : 209.
On 31st May 2009, The Service Centre executive named Ankur promise us to deliver our vehicle after three days and said that they have all the parts our vehicle required.
But After that day we have been calling and visiting Service Centre regularly, But vehicle is yet not ready..
We really don’t know…what to do & how and when we can our HERO HONDA PLEASURE in ready condition back from the service center….Please suggest.
1----SHOULD we knock the door of court or we should take a help of any Media to get repair our vehicle ASAP?
2----Doest it take ages / so many month to repair a vehicle at HERO HONDA Service Center?
How long it will take more to repair our vehicle?
3-----Is this Hero Honda’s Service after sales service?
4-----Is this Hero Honda’s customer delight way ?

I AM NOT HAPPY WITH HERO HONDA SERVICE AT ALL...

Hero Honda — bike parts not available to delivger the bike on given to customer

I had brought my CBZ extreme bike to Max Hero Honda showroom, nahur, Mumbai for showing some weired engine sound so they told me its crank and piston might have gone so they opened whole engine and then they said we dont have crank and will be arranged within 10-15 days and then only we can give you bike so I told them to reassemble my bike engine and give it back now so that I can go to other Service center as they had this crank so they asked labour chargees and packing charges for reassembling engine which I refused so they are not giving my bike and asking me to wait for some time.

So pl take some hard actions against them as this is no way fair to tell customer later on that we dont have such parts etc.

regards
Mayank Mishra

HERO HONDA/SPLENDOR PLUS — problem in engine

Dear Sir/Mam,

this is inform you that me rinku modi had purchased a splender plus on 26/04/2009.from atmaram auto enterprises, Agra.

from the begning i have a problem in my bike by engine leakage. i told the dealer he said come on first service we will solve the problem. i went there and the changed a packing. but after some days same problem was there. after that i went there two time both time they only chaged packings and i have to pay for its. but upto now i have problem continue. but they are not responsing well. plz tell me what should i do. And plz do the needful ASAP.

Regards

Rinku Modi
Agra

hero honda / CBZ extreme — Faulty product

I purchased new CBZ extreme two months back. After running it less than 400 kms it is giving some unexpected noises form front wheel bearing and disc brakes. Last month its break shoes of rear wheel drum brakes was replaced. They was faulty by default.

Sir,



Refer : Vehicle Reg no. KA02HF4205
Chassis no. MBLHA10ER9GF29297
Engine no. HA10ED9GF20163
Colour RED
Model 2009
Variant Passion Pro Self Cast


The refered vehicle was purchased on 20/06/2009 from SAI MOTORS, # 218, 100
Ft., Ring Road, BSK 3rd Stage, Brd Phase, 2nd Block, Bangalore-560085.

The problem started from the very next day with the vehicle not getting started
and help was sought on 24th of june from the dealer to attend, who in turn
coordinated with a dealer closer to my residence, who took more than 6 hrs to
attend .
It was given to understand by the attending technician that the plug was
cleaned, as there was concentration of oil .
But the problem persisted and there also was drop in the mileage .
As far as my knowledge, this is due to back compression and following are the
probable attributes for the same :
1. Mismatch of piston rings
2. Scoring of cylinder bore.
3. Overlapping of valve guides
The vehicle was taken to the the dealership on 10/07/2009 for first free
service and
the problem was asked to address.
Now the service team suspect carbon deposition and wants to remove the head of
the engine which they communicated orally and not ready to put it in writing.
I am terribly disappointed, dismayed and disgusted with the experience with the
new vehicle . I least expected a brand new vehicle to have rolled out from the
plant with such a major fault being Unnoticed and during PDI at the dealers
end.
I do not want the brand new vehicle to be tampered and demand an new vehicle as
a replacement for the faulty one.
My first experience with the Hero Honda Product is terrible and obviously would
not recommend others.
Redress my grievance.


Thanks & Regards,


DEEPAK H.
[protected]
[protected]

dear sir
i bring to ur kind notice that i have booked for a passion pro silver coloured self start vehicle on 11/5/2009 through global motors malkajgiri hyderabad its been two months now i have also reffered this to your senior sales executive mr yoganand cell [protected] but not without much response. i would request you to look into the matter and deliver me the vehicle at the earliest


thanking you
yours sincerly

dr rajendra prasad
cell [protected]

I am agrred with Mr. Mahesh ...
they dont have perfect monitoring system

I Buy CBZ Xtreame on 30/june/09 from Khanna automobiles at ganesh nagar
from the day i buy a bike within 20 days bike clutch wire was broke. So my question is for hero honda is
that this is the quality they are giving to their customer. I first riding a bajaj bike for 6yrs.this is my first hero honda bike and look how good is that first and last impresion you have did it. So now how you explain this kind of quality and what will i do now. pls give me good and proper treat so in future i will be more trust on you.

Hi, I PURCHASED A NEW SPLENDOR PLUS BIKE FROM BANGALORE NIKKI MOTERS ON SEPTEMBER 2008 .I HAVE CHECKED SO MANY TIMES BUT THIS BIKE IS GIVING AN AVERAGE OF 35-43 kM.PER LITRE ONLY.NOW MY BIKE DOWN 10000KM.ALSO BIKE IS VIBRATING WHILE RUNNING ABOVE 30KM/HR (BOTH RIMMS HAS BEND STARTING ONWARDS)EACH AND EVERY SERVICE I COMPLAINED THIS MATTER BUT I AM NOT GETTING PROPER REMEDY FROM SERVICE CENTER
PLZ.TELL WHAT YOU CAN DO, AS I AM NOT SATISFIED WITH THIS AVERAGE AT ALL.. THIS IS MY SECOND COMPLIANT CHASSIS NUMBERMBLHA10EE89144571

CONTACT NUMBER [protected]

Dear sir/madam

Sub: R.C. book not recieve

I bought hero honda passion in November 2006 still date I do not get the R.C. book from the dealer.
VEHICLE NO. GJ6-CG-7259

DEALER : KUMAR MOTORS
ADDRESS :DANDIA BAZAR, BARODA.

SO plaese do needful.

i have a hero honda KARIZMA for an year..but missing is occured after 60km... i had given my bike to several workshop also in authorised hero honda workshop but no use...same problem is occuring agin..this problem started from first service after delevery..pls i am begging to repair those complaint..

dear sir,
i have purchased a new cbz extream dated-11/02/2009 in the name of amit deb, engine no-kc12eb9gb01751.ch.no-mblkc12ec9gb01658 & regn no-DL13SD 3123.I will service regurly in shedule, just five month later bikes front brake pads are end & clutch wire was broken, avrage is near about 25-30 k.m.i have complain to service time they will put some lubricant & told me you will ride the vehicle avrage is improved they will charged me 150/-rs extra from service.hero honda is the no one bike company in the world & they will supplied no lasting parts, just five month ago i will pay RS-60000/-cash why i faced the trubbled.

please give me any suggsion,

sir/madam
have my deep regards. iam mohammed jamil akhtar . i purchased hero honda passion + from bharat motors rasulgarh on dt[protected]. from purchase date t o till now it mileage not satisfactory. it show only 45-50. k.m. per liter. i have told seventh time to the mechanic during the servicing but no effect .so kindly solve my problem otherwise i may take help of consumer court .
thanks

address given
mohammed jamil akthar
at/po-danogahir
via/ps-pipli
dist-puri
pin-752104
orissa,
mobile[protected]

How many free services for Splendor new bike u r giving to us. Is it enough for two free services in one year. or the dealer given that is false information. give me reply.

Thanks & Regards,
P.Veerabhadrarao.

Dear Sir,

I had purchased a Hero Honda Passion plus on Novmeber 2008 from DUA MOTORS, Rourkela.Time since I have purchased the Engine oil level of the byke get vanished very quickly within 2 to 3 month time gap. I have complaint the matter so many time to Kedia Motors, Rajgangpur.They just do the servicing with a promise of not happening ever. After 3 servicing when the same problem continued then the Manager of Kedia Motors, Rajgangpur gave a letter mentioning the problem and suggested me to take the bike to Dua Motors Rourkela for 4th servicing.The Dua motors replaced the piston ring and block and delivered the byke to me by charging a bill of Rs334/-.
Now the same problem of Engine being decreased is continuing. Now what to do.My warranty form same may get expired.
Suggest me and advice

Hero Honda Service Center is the worst one. They don't do proper servicing of our bike. They just clean it with water and gave us. . .

dear sir i have one hero honda glammor bike which i purchase on 25 th dec 2008 but unluckly i lost my service book and after that i complaint it to the police station and get gt i lost my 2 serivicing of my bike lack of service book i was also demanding service book from malu motors but they asked theyemil you for service book mobile no is [protected] bike no WB07 5200 please help me

address j 581 pharpur road kolkata 700024

Sir,

I am having a hero honda splender plus bike.In my 1st service i feel very dis-satisfaction due to poor service of Bharat Motors Ltd., bhubaneswar, orissa(hero honda authorised service station).

I just reasently bought a new accord, the sales man lied to me by telling me i had 72 hours to take the car and bring it back. When i did bring it back they tell that no thats not tru and i had to keep the car. I spoke with the manager who said he could do nothing about but said he will give me some free car seats.Its been a week no seat covers when i call hin he said hes busy and im stuck with a honda that i dint choose the color and they said they cant change it.

i Have purchased Hero Honda cbzStar i like very much that Bike now iam not getting the spares parts please release the spare parts of that bike iam very much love at that bike why the hero honda stopped that bike i dont no So many are to purchase that new bikes...so please do get available the spare parts at every showrooms with out waiting for one month please do needful to the customers wating for your reply...

Hero Honda Glamour — POOR CUSTOMER SERVICE

I want to inform you that i have purchased a Hero Honda Glamour bike. from Maheshwari moters ltd
vilsi road Bisauli, Badaun, up. India,.
Mahershwari moter has very poor customer services, there is no facilities like Ac, tv, reception counter, and most of the time they sign on the service book of the bike where customer should do it.

Vipin kumar
Contact Number-[protected]

respected sir,
my self kishor s warudakar. i have purchased herohonda hunk bike in april 2008, from navandar motors amravati. after five months free servicings were over.1) in sixth month ie in month of octember'08 chain cover of hunk break during normal bike riding. after that i asked for new chain cover but till now chain cover of hunk is not available in amavati.
2) in month of april'09 i observed that there was leakage of oil from engine, but servicing person and manager of navandar motors told that no problem of oil leakage. but problem of oil leakage was same. then in month of may'09 they replace head packing of engine, but probleme of oil leakage was not solved. after that in month of june'09 i have gave bike to shreyas motors amravati for servicing that time also they replace head packing of engine. but problem not solved then in july09 they told about problem of bolt sliping of engine. then they told that problem solved. but till now problem of oil leakage is not solved
because of oil leakage average of bike falls down below 30km/lit. from last five month.
3)and overall shock up problem is not solved .
for all above problems i had go to authorised servicing centre ie shreyas motors amravati, but still my problems not take care by hero honda. i have all bills of every servicing in that some servicings were between 10 days. reading of my bike 27000 kms. bike no -MH-27, AE-5470.
now u people please help me and guide me that what action i could take againest hero honda or could i go to consumer court, for my hero honda hunk so that we can proudly say hero honda- desh ki dhadkan.
THANKS!

FROM-KISHOR WARUDKAR.
AMRAVATI
[protected]

hero honda / splendor plus — towards right side

my bike is towards right side, suspension & front wheel also ,bike jumped the breaker than unblance

Honda dealer/ ganapati autos — Poor customer service

My father has purchased honda dio from Ganapati auto sector 14 gurgaon on 07 august 2009 HR 99 J 3426 with full down payment of 38315, and since that day it has been a absolutely nightmare dealing with the so called "professional" staffs and management of Ganapati autos , T o start with since i handle most of the dealings for the vechicles for my father i gave all the doucuments pertaining to the registration after 4 days of delivery , the lady at the reception looked into it and mentioned that only the photocopy of the electricity bill of the owner is missing , so i went to the dealers after 2 days with that document , there was another lady and she mentioned its fine but we need the original from the employer where your father is working, so againg there was delay and after 2 days i took all the documents to them , this time the lady at the reception mentioned that everything is fine and she filed it in front of me and she took only the last page of my fathers retired offiers service booklet which showed his permanent addess( He is Indian Air Force retiree), i specifically told the lady to take all the photocopies of the service booklet , she mentioned that it wont be neccesary since the address is mentioned . After one month on 6 th september imagine my surprise when my father received a call from Ganapati autos ( From the phone # [protected]) stating that they want the photocopies of the rest of the service booklet and by that time the temp registration certificate was over , The lady on the phone also mentioned that we have not submitted any doucment for temp adress ( Then at the time of submitting the address proof from the employer why they have accepted that as Temp address proof).
Next day my father sended someone from his office to submit the photocopies of that doucment and imagine to my horror when i heard that the lady at the reception expressed her "feelings "for submiiting the documents late. This has been the most dissatisfying , the most horrid , the most pathetic , the most torturous sale and service from anyone in our entire lifetime, looks like we have commited a crime by purchasing the two wheeler from honda ganapati autos , we have recently purchased two cars one from safdarganj hyundia and another from Apra autos and we have never faced any issues like this.The honda dio is now parked at the garage since the Temp certificate is over thanks to the excellent and marvelous customer service through Ganapati autos , please dont let the brand name of such company like honda to take a beating at the hands of these incompetent , Moronic fools dealers like Ganapati autos , they need a searious lesson in some basic customer service like not being rude to customers , and not passing the buck .

Hero Honda — manufacturing defect in the bike

hi
i had bought hero honda passion pro on 22nd may from bright motors , lucknow. but after 15 to 20 days i observed that its engine leaks. when i complained to the dealer about this problem, he told me that engine would have to be opened . i imagine what would happen if a new bike's enginw would be opened . its a total company's manufacturing defect . so do the needful



saurabh anand

I BOOKED ONE HERO HONDA GLAMOUR DISK SELF BLACK IN TORNADO GRAY VEHICLE IN MS & S MOTORS COCHIN 07/08/09ORDER NO2970. BUT TILL DATE THIS VEHICLE NOT RECEIVED TO ME. THEY DID NOT COMMIT ANY DELIVERY DATE IN THIS TIME

Dear Sir,
I feel sorry to say that the service at Kashi Auto Centre, Sigra, Varanasi is very poor. There is no customer delegate to serve customers and their machineries are not working properly. This is my second complaint against the centre. Please take appropriate action again concerning officers.



Yours
Rajesh Kumar

i bought hero honda splenderplus bike from RAJDEEP AUTOMOBILES NEAR BHARVI TOWER N.H. NO. 8 C.T.M.CROSS ROAD AHMEDABAD.ON DATED 19/09/2009. till today they not done my bike parcing and not alloted me my bike number . i meat manager three time but he did not give me any satisfacatory answer to me . he said that 15 days or 30 days more take for parcing of my bike . already 15 days gone after i bought my bike . dealer very angry and not give me satisfactory answer about my bike parcing .
BILL INVOICE NO: R02842
DATE :20/09/2009
BOOKING NO:003147
SALE CERTIFICATE NO :R02842
MY ADDRESS : H P PRAJAPATI
1/10/A JAGADISHPARK
BAPUNAGAR
AHMEDABAD 382350
MY CONTACT NO : [protected]
DELER ADDRESS
RAJDEEP AUTOMOBILES
NR BHARVI TOWER C.T.M.
AHMEDABAD : 380026
DELER 'S CONTACT NO : [protected] & [protected] &[protected]

THANKING YOU,
YOURS FAITHFULLY
H P PRAJAPATI

thanking u

Hero Honda — Non delivery of Bike as committed

Dear Team,

This is Milind Waghmare, i had registered for HeroHonda motor bike (Pleasure) on 01/10/2009 which was suppose to get delivered today i.e. 17/10/2009 (as per commitment). However, due to non avaliability of the chosen colour by us Sales Manager Mr. Atin Tambat (Shubhyan Motors, Magarpatta Hadapsar) informed cannot be delivered till 24/10/2009. He stated to write a complaint to customer complaint forum saying nothing will happen do whatever you want to. He gave an explation that, bikes were not delivered in time due to workers STRIKE. Why customer has to suffer because of their workers strike. I need an compensation from HeroHonda for the harrasment and rude behaviour of the Sales Manager Mr. Atin Tambat (Shubhyan Motors, Magarpatta Hadapsar).

This is to informe you that I have purchased a Hero Honda ACHIVER bike in jan.2006 From M/s.H.M.Motors located in Panvel - Navi Mumbai area.(contact nos.of H.M.Motors =[protected],[protected].Very sorry to let you know that There is some problem in rear wheel drum in my Bike and accordingly I have ordered the same to the same dealer one month back, But till date I could not get the same for which I am facing problem in day to day activity. Now I have come to know that they have placed the order to your good office since long back but you have failed to delevered the same. Kindly look into the problem and do the needful to get better services from your end.

Awating for your prompt repply.
Thanking you,
Your's faithfully.
Parag Joshi.

I Purchase Passion pro on 1-7-09 at JAYARAM AUTOMOBILES, sarpavaram jn pithapuram road KAKINADA 533006, A.P .First free service has completed 8-8-09 at 738 km, and second was on 26-9-09 at2008 km, .At the time of second service the above bike was giving milage 65 to 75 km per ltr and there was some starting trouble. I told for supervaisor that the bike is not giving perfect milage and they took my bike at morning and returned at evining, now the bike is giving 50 km per ltr


In this regard pls give some instruction for the above showrom

Name Sk SALIM
2-145, Ashram Street, Madavapatnam, Samalakot (m) KAKINADA
Engine No HAIOEC9GF09520
Frame No MBLHA10EN9GF01058
Date Of Purchase 01-07-09

Hero Honda — TECHNICALLY DEFECTED NEW BIKE.

To,
Project Manager,
Hero Honda Motor Ltd.
Delhi- 57

Sir,
I am a new Customer of Hero Honda Bike. I have Some Problem regarding new bike. Front wheel & rear wheel are not at a line (technically defected).
I have submitted a complaint to dealer (13.10.09. But he is not interested in this matter. Because I have paid full cash for this bike.
I am a poor businessman. I am completely uncomfortable with this technically defected bike.
Looking for your kind co-operation.
Thanking you
Susanta Pradhan.


NAME OF AUTHORISED DEALER
SUPREME AUTOMOBILES
At – Barpadumbasam P.O + P.S – tamluk,
Dist- Purba Medinipur Ph[protected]/268634/269577.


NAME & ADDRESS OF COMPLAINTANT

Susanta Pradhan
Vill+P.O- Barbasudevpur,
P.S- Sutahata,
Dist- Purba Medinipur,
Ph No- [protected]

ENGINE NO- HA10EB99J04158
CHASSIS NO- MBLHA10EL99J03673
Passion Plus.

I want to complaint against Samta Automobiles at Sonipat in Haryana. They don't fix appointment with customer for serviceing. I don't have time to sit whole day for service of my bike. It should be 60mins service on appointment.

I put my bike (Splender +) to take service last week in NAGAPPA AUTO (Hero Honda authorised service centre) in ANNA NAGAR WEST, CHENNAI (Land Mark : Near THIRUMANGALAM JN). I paid Rs : 4, 697, since changed many parts including, a tyre, springs, break shoe.

After taking from service, it seen not cleaned. but it was not problem for me that time, they agreed and to give Water Wash on next day. but the real shock is when i was driving i founf a lot of problems : No HORN SOUND, No PROPER INDICATOE DUE TO THE BATTERY CHARGE IS VERY LOW. I asked them they are pending and adjusting but compelling to buy a new battery. but when i put the bike service i was very well. I am not able to give more money


PLEASE I CAN'T FIND ANY CUSTOMER FEEDBACK IN HEROHONDA WEB SITE EVEN ALL COMPANIES HAVE THE SUPPORT ENTRY

Previously the bike got serviced on July 2008 in the same service centre and i have bought new battery from the same service centre for the first time since My bike was purchased on JAN 2005.

Anyhow I want a justice, good service, good battery. it is much what i have paid for service. The Hero Honda company should rensponse.

Hero Honda — poor service from service centre

Respected sir ,
My bike passion plus KL23A 7712 i am servise my byke from sree murukalayalam motors karunagapally puthiyakavu road kollam dist. The service of my byke is very poor

Dear Sir

I WOULD LIKE YOUR KIND ATTENTION TOWARDS THAT I WAS BOUGHT
A BIKE CBZ EXTREME ON DATED 29.10.2009 VEHICLE REG. NO.IS
DL7S BHO374

I HABING LOTS OF PROVLEM REGARDING FRONT WHEEL ALLOYMENT IT'S HABING BUBLING PROVLEM IT, S NOT WORK PROPERLY WHEN I CROSSED 50-60 THEN ITS DOING BOUNCING & IT IS NOT SAFE FOR RIDE. IT IS NOT SAFE ON ROAD IT CAN HAPPEN A ACCIDENT IT IS MAJOR PROVLEM. SO PLEASE TAKE SERIUSLY. PLEASE CHANGE THE FRONT WHEEL. WHEN I WENT YOUR SERVICE STATION BRANCH AT PATPAR GANJ INDUTRIAL AREA NEW DELHI
BUT I AM NOT TAKING ANY RESPOSE FROM THEIR MANAGMENT THOSE PEOPLE CHECKED AND TOLD ME IT IS FINE. SO PLEASE SOLVE MY PROVLEM AS SOON AS POSSIBLE.
I HOPE U WILL SOLVE MY PROVELEM.

YOUR TRULY
RAFAQAT ALI
32/50 TRILOK PURI NEW DELHI 110091
Ph [protected]

I WOULD LIKE YOUR KIND ATTENTION TOWARDS THAT I WAS PURCHASED
A BIKE CBZ EXTREME ON DATED 29.10.2009 VEHICLE REG. NO.IS
DL7S BHO374

I HABING LOTS OF PROVLEM REGARDING FRONT WHEEL ALLOYMENT IT'S HABING BUBLING PROVLEM IT, S NOT WORK PROPERLY WHEN I CROSSED 50-60 THEN ITS DOING BOUNCING & IT IS NOT SAFE FOR RIDE IT IS NOT SAFE ON ROAD IT CAN HAPPEN A ACCIDENT SO PLEASE TAKE SERIUSLY IT IS BIG MATTER PLEASE CHANGE THE FRONT WHEEL. I WAS WENT YOUR BRANCH AT PATPAR GANJ INDUTRIAL AREA NEW DELHI
BUT I AM NOT TAKING ANY RESPOSE FROME THEIR MANAGMENT THOSE PEOPLE CHECKED AND TOLD ME IT IS FINE SO PLEASE SOLVE MY PROVLEM AS SOON AS POSSIBLE.

i allready sent a mail .I HOPE U WILL SOLVE MY PROVELEM.

YOUR TRULY
RAFAQAT ALI
32/50 TRILOK PURI NEW DELHI 110091
Ph [protected]

Hero Honda scooter — misbehaving and bad services

maine ek hero honda scooter jiska no.DL-13S-4922,himgiri automobile se 16/10/09 ko kharida,scooter ki delivery ke time pe usme ek side miror aur footress nahi tha,jiska unhone mujhe jaldi hi de dene ka ashwashan diya,gaadi ke 1.5 mahine baad bhi mujhe scooter ka short saman nahi diya gaya,aur iske liye main us din se unke her diye time per phone karti aur mujhe fir us se agey ga time de diya jaata hai,baat yahain tak bhi rehti to tha,scooter kharidne se pehle mujhe bataya gaya ki ye 50/-p.km.ka avergae dega lekin scooter ka average sirf 30-35 ke bich tha,maine iski complaint ki to unhone mujhe scooter ki service kara lene ko kaha aur kaha ki service ke baad uska average thik ho jayega aue 50/-km ka average dega,
maine unke kahe anusar scooter 22/11/09 ko unke authorised service centre jhilmil industrial area mein de diya,scooter ke jon card mein maine main problem avergae ka kam hona hi batya tha,sevice centre mein mujhe kaha gaya ki service ke baad avergae thik ho jayegi.lekin jab maine service ke baad scooter liye usme mujhe 4 kamiyan aur kar di gai:-
1.Scooter vibrate kar raha tha.
2.Engine bahut sound kar raha tha
3.Scooter ka pick-up kam ho gaya tha
4.Pick-up lene per scooter bahut awaj kar raha tha
5.break jaam ho gaya tha.
6.scooter bar-bar band ho raha tha.

maine dusre din 23/11/09 ko service centre mein phone karke service supervisor mr.goldi ko scooter .ki compalints ke bare mein bataya ,unhone mujhe scooter lane ko kaha sath maine mr.goldi se kaha ki main naukri pesha hu,aur mera scooter time lekar ek hi bar mein sahi kiya karein,kyonki main bar-bar office se chhutti lekar scooter sahi karane nahi aa sakti.
Mr.Goldi ne mujhe ashwashan diya ki main is bar scooter le aaun dubara,aisa nahi hoga,
maine complaint mein apn scooter 28/11/09 ko service mein fir se de diya aur jo compalints mujhe dikhi maine sabhi jo card pe note kara di.
Next day 29/1109 ko subeh jab main scooter lene gai to mujhe usme koi sudhar nazar nahi aaya,puche jane per mujhe kaha gaya ki engine aise hi sound karta hai,scooter aise vibrate karta hai.mere arguments karne per unhone mujhse abhadrata ki aur kaha ki main aise hi scooter lekar chali jaun.wo log mujhe customer satisfaction form pe sign karana chate the,maine sign karne se mana kiya to unhone muhje scooter dene mana kar diya ki jab tak main likh kar nahi dungi ki main scooter ki service se satisfied hu wo log mujhe gate pas nahi denge,baad dusre logo ke kehne aur mere police mein complaint ki dhamki dene per unhone mera gate pas banaya ayr main apne scooter lekar aa gai.
meri request hai ki himgiri automobiles ko uske kiye ki saza mile taki wo bhavishya mere ya kisi aur ke sath aisa na karein.

dear sir


maine ek hero honda splender sweft moters se leni chahi lekin delar ne uske 1000+insurence+gaadi ke kagjat ke pure rupey cash me mange delar ne kaha he ki ye gaadi spaciel edition he
wo gaadi abhi jo 1crore wali aayi he na uske rupye mange raha he
aur wo us gaadi ko finence bhi nahi kar raha he
aap se reqwest he ki us gaadi ko finence karwae

i hv met n accident by a big suv car, my bike iz in herohonda n for last 3weeks, der iz no parts available for a such a big time perios, noe u people suggest me, what do i do ?
i hv got tat bike just coz your company claijms for cent percent custmr satisfction, now wre iz tat ?????????i wann mah answer any hoe,

Hero Honda, Suguna, coimbatore dealer. My bought a glamour bike in suguna (TN 41 T 5889) but there free services are very very worst... I am in third service and i said my problems in the bike but they were not considered and just do their worst work as usual... Please no one give your bike to service in Suguna coimbatore.

new hero honda passion plus — not received manual book

sir
i have purchased a new bike hero honda passion plus by cash on 03/04/09 at visionautomobes ghatkopar mumbai.he has not given manual book now today.he alway tell me that book is not available.
what should i do ? pls help me .

Honda Unicorn — Regarding Service stations

I had bought the bike at the month of Sept, 2007. As such the bike has no compliant and i am satisfied with its performance also. But my reason of concern is the poor customer service at the service center...

I was guaranteed 6 free services.. I have used three of them ..
but for all the three services i had to pay money to the service centers... They would always have a long bill...

When asked, they would answer that service is free but you will have to pay for the engine oil...

i would like to know if this is a natural strategy followed in the market or is it that the service centers are burdening us with bills according to their wish.

Please get back to me regarding this atleast before my 4th free service...

Thanks you very much for your understanding!

Regards
Thejus

Honda Co.

20/april/’08

Sagar Fashion,
Bikaner (raj.)

Dear Sir,
Please refer my car Honda City ZX 1.5 GXI vide invoice No. Honda/00A795/07-08 dated 16th June 2007 was purchased with great pleasure and pride.
But I am force to write this letter with great unsatisfaction on account, poor service and negligence for your valuable customer.
I was told by Mr. Lalit Kumar(representative) while selling this prestigious car to me that I shall be cared for service as you are conducting camp every after two months in Bikaner but sorry to tell you that in 10 months none has helped inspire of I have phoned to Mr. Lalit Kumar and Mr. Tanwar for my complain, they both are playing with my sentiments like Shuttle Cock, which has reflexed great amount of disappointment and as on now my A.C.(air conditioner) problem is untouched, resulting feeling that I have committed mistake by purchasing HONDA CITY zx.
I am surprised to note that I have asked by Mr. Tanwar to bring car at Jaipur which is not practically possible for me and it cost huge amount.

If I am not cared I shall to force to go to customer forum for which you will be fully responsible for consciousness.
I am confident that this time my complain/request shall be hear and you will make some proper arrangement to rectified my grievances.
Thanking You

Yours truly,
Ghan Shyam Das Moolchandani,
Sagar Fashion,
Bikaner
[protected]

1. i am getting only 35kmph but they promised me 50kmph,
2. my disc brake is not that effective
3. no use even after conveying this to service people
4. finally not satisfied with what they have promised

Please contact me:[protected]

i have same problem as arun kumar of chennai
and now my bike is down in service with major engine failure
so i ask consumer of honda to be cautious
can we sue honda company as we are having similar problem

HONDA products are not as quality as they advertise.Their service response is worst in any place in the country .I request not to buy honda products without knowing the services.

Hi, My name is Varun Varshney, i bought a HONDA Unicorn one year back, I suffered from an accident due to which the fuel tank of the motorcycle was deformed, which i wanted to be replaced by

Swarup Motors
Pvt. Ltd. 186-187,
Patparganj Indl. Area,
Delhi-110092
on date 15-05-08 against
Job Card No. 83191
Bike Registration No. DL-6S/Y5310

It was assured by the Swarup Motors Pvt. Ltd., within one week my motorcycle will be delivered in good condition after replacing the necessary parts(FUEL TANK). Till today i.e. 29/05/08 (2 weeks) i have made many visits to the service center and also constantly telephonically asked about my bike's condition.. and till date the condition stands as it was earlier.. i.e. no replacement of fuel tank has been done..

I feel harassed by the service being provided to me by the swarup motors service center and would like to get my Motorcycle fixed as soon as possible.

Thanking you

Varun Varshney
Bike Registration No. DL-6S/Y5310

i was having more than 65km/l milege before my services and now it came down to 38. the is shamely poor

I purchased my unicorn from innovative honda, i faced problem in driving bike on highways, the back tyre wobles cause of Steearing jamed. Nobody is looking on this issue, I have given my bike 8 times to dealer but no body is responding this.

My brother had some serious issues with the kick rod and the service engineers are ignoring this isssue as this is a new bike and this will improve up using... hmm now this is bull I say !!!


[protected][protected]
Take control over red weevil and save the trees, visit www.redweevil.com now!!!

[protected][protected]

Dear Sir,
I m Anand Suri from aligarh u.p. i hve bought my unicorn in 2006 from R.S.honda. From the very 1st day my bike had started giving me troubles. Only after couple of weeks my bikes handle started jamming and the balance was also not equal. I made it changed but the centre hadn't changed it and was charged. Again after few weeks it stated giving me troubles. Again they charged me but this time i don't knw they have changed or not. But my problem is not solved till now. They don't have a gud attitude towards customers they show a very rude attitude towards us. At last i m just fed up of the service provided by the honda bikes. The service is just like a DAMM they don't even look over customers problems instead they charge us fees, what for?
At the last i just want my bike to get good any how. If this time i'll be ignored then i would only have the consumer's forum option. But i want my bike to be fixed as soon as possible.

thank you.

I m Anand Suri from aligarh. I request the M.D. of the honda company to plz lookover the service station here in aligarh.
They don't have any respect for the customers. For them customers are meant to cut pockets. I many times got charged for just nothing. The only reasn to charge they say " sorry sir now nothing can be done as computerised bill can't be cancelled" why should we pay for just a check up. Please sir solve my problem any how...

i have booked (Rs.1000 advanced) honda unicorn fully black for the date 24/4/2008 till i am not get it bike Why ?

Dear Sir,

PLEASE ACT.

----- Original Message -----
From: Gurmeet Engg. Works
To: [protected]@timesgroup.com
Sent: Monday, February 04, 2008 7:54 PM
Subject: COMPENSATION & Non Co-Operation from Authorised Dealer & HONDA Two wheelers & Scooters India, Gurgaon


Dear Sir, (To Respected Editor)

Please refer the below said matter which is self explanatory to you.

Further we request to Times Editor to look into matter closely and print in My Times My Voice segment.

We had asked for compensation which is very legal of RS. 25000.00 (Twenty Five Thousand) for two month loss in services

Please refer our attach document of The New India Assurance Company Ltd. which is self explanatory.

All the correspondence are from our side only not a single mail, letter or assurance given by Honda or Authorised Dealer

Please do the needful at the earliest.

Regards,

Naresh S.Malhotra
[protected]

Please also refer the letter dtd.[protected] written to Vice President/ Chairman


To, [protected]



Kind Attn: Vice President/ Chairman.



Sub: Lack of Communication / No Commitments.



Dear Sir,



Please refer our earlier email dtd.[protected] &[protected] which is self explanatory to you.



We regret to say that till date no response had come from your end and we are simply following up (one sided) the matter. We are calling up from Mumbai at regular interval wasting our time, money, and mental as well as physical stress too. But only verbal assurance from Mr. Kapil (customer care department) is given which are also false he had shown zero interest in the matter.



More over he had confirmed that the spares were left by AIR and will be reaching next day. The day after we visited your approved Dealer showroom M/s. Pratik Honda which is again headache for us they informed us that nothing as received at their end. This kind of negligence we didn’t expected from HONDA.



Iam having very good reputed friends circle and these kind of problems they had never experienced They are very happy with other Two Wheelers Manufacturers the same I was also expecting From HONDA



More than three four time your people are failed to serve your loved customers who loves HONDA.



After writing to you this we expect positive response.



Please look into the matter very closely and seriously.



Thanking You,





Naresh S.

[protected]





Please Note: I am the only person to run the house and the expenses in metros are very high. Basically I am into marketing so with out Two Wheeler is not possible to give services to our esteemed customers



Enclosed please find an copy of The New India Assurance Co. Ltd which clearly states the required documents with out bill submission I cannot claim my insurance.











----- Original Message -----
From: Gurmeet Engg. Works
To: Vijay Upadhyaya
Cc: [protected]@hotmail.com
Sent: Thursday, January 31, 2008 2:03 PM
Subject: Fw: TELECON


Dear Sir,

With reference to our telecon discussions regarding below said matter.

We are still waiting for your reply what further action you had taken on dealer why this happened? please at least you can reply us an single word of email what is going on only we are following up both the ways. We are astonised that such a reputed company an ISO holder is not replying to a customers problem.

We think we are mediator playing role between dealer & company, dealer says company problems and company says dealers problem but non of both inform us.

Regards,

----- Original Message -----
From: Gurmeet Engg. Works
To: [protected]@hotmail.com
Cc: Vijay Upadhyaya
Sent: Tuesday, January 22, 2008 3:12 PM
Subject: TELECON


Kind Attn Mr. Sudhir Vizan

With reference to our telecon discussions regarding COMPENSATION.

Please note that we only required compensation from the company for two month loss due to your lack of commitment & services, for that why we should suffer.But what about our expenses occurred in STD (calling) to M/.s. Honda, Gurgaon several times, By faxes,[protected] By Trackon courier against their docket no. 83150676

We are not charging an extra money from you that is not our practice to cheat some one. We are asking the genuine money our hard efforts into work till late night.

Regards,

Jaspal S. BE MBA [protected]



----- Original Message -----
From: Gurmeet Engg. Works
To: vijay.[protected]@honda2wheelersindia.com
Cc: [protected]@hotmail.com
Sent: Tuesday, January 22, 2008 12:11 PM
Subject: THANKS FOR YOUR CALL AFTER TWO MONTHS


Kind Attn: Mr. Vijay Upadhyaya - Asst-Manager.

As per our telecon discussions regarding our long awaited matter, we only request you to handle your prestige customers who must not suffer from all these breakers. You are aware of the life style in metro where no one wants to miss an single opportunity specially the marketing peoples who makes smiles thier customers.

As per our discussions your gave us many verbal commitments regarding the spares but till date nothing as come only excuses from your side. For your reference we had tried to contact M/s. Pratik Honda owner but not entertained us. The customers are choosers not beggars. We are very disappointed with you waited for long two months to reply us by phone no written assurance or communication done such an negligence was not expected from HONDA.

We only wants an compensation from HONDA we also suffered an huge losses e.g loss of business, many STD calls, Fax letters etc.and closed this matter.

We request you to not to make a call to Naresh S. Malhotra because he is hospitalize and we do not want any mentally tensions.

Awaiting for your reply at least this time.

Regards,

Jaspal S. BE MBA - [protected]


----- Original Message -----
From: Gurmeet Engg. Works
To: [protected]@honda2wheelersindia.com
Cc: [protected]@yahoo.com
Sent: Wednesday, December 19, 2007 3:06 PM
Subject: Non Co-Operation from your Authorised Dealers


Dear Mr. Kapil - Customer Care

Please refer below. We regret to say that till date no written reply assurance given to us. Such a disappointment never expected.

PLEASE ACT. BEFORE ITS LATE.

Regards,

Naresh

----- Original Message -----
From: Gurmeet Engg. Works
To: [protected]@honda2wheelersindia.com
Sent: Thursday, December 13, 2007 2:23 PM
Subject: Non Co-Operation from your Authorised Dealers


Dear Sir,

We would like to bring to notice that we have given HONDA UNICORN No. MH-03 AD 3044 bike for insurance claim after accident to your authorized dealer in Navi Mumbai M/s. PRATIK HONDA their showroom no.[protected] / 9988/ 9966 and workshop no.[protected] / 27650516

We regret to say that such a reputed Company HONDA their appointed dealers are not co-operating with us properly and all excuses are given no assurance from their side. We requested that all formalities from Insurance Co. are completed and clearance given by surveyor on[protected]. than why ? delay in changing the spare parts more than a TWO weeks are passed.

After all this your authorized dealers Mr. Pratik the owner couldn't come to speak with us and he informed his Technician person on phone that if they are in a hurry let them take back half prepared bike. If technical people handle customers it will TOPSY-TURVY and non of any customers will be happy. We asked them to give us customer care email address of Gurgaon Factory, he proudly admitted that such emails and complaints are in papers only no solution

It was informed that their is an shortage in supply of spare parts from gurgaon HONDA company come think it is possible and how i can claim my insurance. But why they don't keep stocks and how much time bond required if the material comes from Gurgaon max. one week a sufficient time.

Regret to say How HONDA is appointing such a dealers pl. think.

We look forward for your immediate action on the above matter please ACT and help your valued customers who love HONDA.

Regards,

Naresh S. Malhotra.
Cell No. [protected].

i have booked honda unicorn fully black at Tuticorin,
advance Rs.1000 paid for the Day 24/04/2008
but local distributor not response to my questions
please follow me

T.MUTHU KRISHNAN,
CELL : [protected]

This is for kind information and notice last three day back we have been called for the repair / starting problem of Honda Unicorn 150 cc. your agent PARASNATH HONDA, PANIPAT has not been reply for itselt.

Your dealer has not attending the complaint at resident at Refinery Township panipat B-3128. It is very diffictult to provide the place of dealer. The motor cycle is under garantee/warantee it is very to shame to not attending the complaint

please this is for information and take action against the dealer.


with regards,


NARENDER KUMAR
B-3128
PANIPAT REFINERY TOWNSHIP
PANIPAT-132140

I have booked a Unicorn Premium black colour bike on 23 June 2008 from EVM Motors Trivandrum, Kerala. Now its nearly two months since i bookd the vehicle and i have not yet recieved the bike. Whenever i call up the dealer they are telling that it will take another 15 days. While booking the vehicle they said that the vehicle will be delivered within 20 days. I have gone through a lot of trouble had a loss of nearly 1000 Rs by booking this vehicle. Please help me.

Me too booke the bike (black) on 18th july from EVM Motors, Kazhakuttom, Trivandrum, Kerala. They told i will get the bike within 1 month. After 1 month, I called up the dealer; they told they dont know when I can get my bike. Now they say that it may take upto 3 months!!! Currently they are delivering bikes booked in June!

I have a problem with my Honda unicorn the bike. The bike starts but the moment I accelerate the engine stops. In the rainy season, this gets worst. Some time during travel if I change the gears the moment I leave the clutch the engine stops and jump-starts. The service center does not seem to have an answer to the problem. I have tried changing the spark plug, cleaning the tank, cleaning the carburetor, changing the diaphragm in the carburetor. Engine de-carb. Nothing seams to work. The worst thing is the problem is not consistent. Does not happen all the time, which makes me look like a fool at the service center.

Can any one advice.
c

I too am facing a similar problem with my Honda Unicorn bike (kick-start, Mar 2005 model). I never ever seemed to have had this problem in the beginning but recently there have been many issues.
1. My bike's engine would stop after I kick start it and idle run it for 5 mins and then accelerate

2. This seems to have been noticed especially during rainy season (monsoons) and especially after I have been through roads filled with water or water filled potholes?

3. Earlier once when this had happened I had shown it to the local mechanic instead of authorized Honda mechanic. Local mechanic said that carburetor needs cleaning. Following this I approached Honda authorized service centre and gave bike for servcing. The bike did well for 3 months but when the rains happened again, the problem resurfaced!

Basically, what I gather from my own experience and posts written by others is that there is a flaw in design of the bike - eletrical or carburetor or god knows what...
What I don't understand is - what the service centre guys do to quick fix this problem? and Isn't Honda looking at or aware of a permanent solution for such bike functioning?

Dinesh
ps : For few of the posts above, I think the services part is dependent on training by Honda so different dealers/service centre have different skilled workers. But atleast the spare parts should not be an issue if Honda is looking at true customer satisfaction!

i am really unsatisfied with the service provided by dealer. how can i solve my problem plz let me know soon

Check it up with a local mechanic's help. Don't go to authorized dealer if not satisfied.

Dear Honda You have sold bikes like any thing but what about the service to the customer .If you visit any Honda Service centres in Bangalore to name a few Haiku Hinda (indiranagar) and Planet Honda (Rajaji nagar) they treat customers as dogs.they will do servicing as if they are doing favour to the customer and the quality of service is pathetic.If you are not capable of providing the sevice then please stop selling the bikes .

Hi,
I have booked honda unicorn fully black from muthoot motors at tiruvalla kerala,
advance Rs.1000 paid for the Day 22/08/2008
but local distributor say's its due to the delay of transportation.why...?

We customer are suffering too much from the delay
please follow me

Honda Unicorn — I need my Unicorn to be serviced

I needmy bike to be serviced by honda

Honda unicorn bike — Regarding service

I harish babu i have buy honda unicorn 4 months back.but when i given second service there was leakage of oil from engine head even i told the problem was not solved...and nuts are not tightened properly...and also second leakage was stared from engine bottom side nut...so kindly reply as soons as possible...

while driving in road it will automatically engine off

Dear Sir,

I have claimed my honda unicorn on july 2007 in 'ARYABANGI HONDA'- aluva, kerala. They informed me that they replaced the parts such as alloy wheels, front shocks, front visor, sylencer, brake pedal etc. even the surveyor, has passsed all the parts, they delayed my vehicled for arround 3 weeks for delivery. after some months when i inspected the vehicle, it was found that the 'T- Stem' has also complaint. when i reported it to the dealership, they told me that it should replaced in paid. My question is why they dont replaced the above part at the time of claim?. Is it neccessary that i should replaced the part in paid? my vehicle is now in the same dealership. pls look forward to the matter.

Regards,

Abdul Gafoor
Cochin,
Kerala

I bought a vehicle Bajaj discover 110 CC.

During rainy seasons, I am finding it very difficult to drive. The vehicle stops then and there and I will have to start again.

I have struggled a lot in many occasions due to this problem due to this design problem.

In summer seasons, the vehicle is okay. I request Bajaj to take up this issue and act immediately. I have purchase the vehicle by paying Rs.43500.00 and not happy with the vehicle performance.

I have given to many service centres but the problem is continuing.

I have not got the good vehicle for the money I have paid to Bajaj.

Hence I am seling the vehicle since Balaj is not going to do anythining for its customers. Their concentration is only on selling.

Regards,

T.Chandramouli

I brought a new unicorn from your dealer honda metrix mangalore(dealer code-KA 020001) on 04/09/2008.
with in 45 days my bike is undergone 4 general repairs (engine rough sound) and maney more problems. my bike is inspected by your company engineer. he is allso agree with my complaint. but i haven't got any soloution from your honda2wheelersindia . so withdraw your difected bike and provide me new one . this is my second complent .i can't wait any more . reply me with in 48 hours or i will go to " consumer court" .against honda motorcycle & scooterindia (pvt) ltd.


Dealer code- KA 020001
Dealers name- honda matrix mangalore
Owners name - M. Shashidhar poojary
Model - honda unicorn
Frame no - [protected]
Engine no -1017512
Mobil no [protected], [protected]
E-mail id - shubham.[protected]@gmail.com
Bike r'tion no - KA 19 Y 891

Hi all.

I think this comment would be so useful to u guys...i think i have faced all problems what u guys have posted here in my bike...as anand suri 's handle bar problem, arun kumar prob during rainy days, lijin's prob in lileage...Russel pinheiro's jump start prob...

First of all i will start from the beginning.. when i wanted to buy a bike.i had so much confidence in honda thinking that its a foreigh make and so on...even now i dont blame honda...its a good bike ... but the bike becomes the worst one because of the " SERVICE PROVIDED BY THE SERVICE CENTERS...": i am afraid that i am losing m respect for HONDA.one thing i found is that the have something called JOB CARD... in hospitals when a patient gets admitted and gets dischaged, the hospitals maintains something called as PATIENT RECOED SHEET... this will be used again when the patient come there., .But these maintain the JOB CARD only till the service is done and through it off.i recommend that these keep a complaint record of ll the bkes which they sold in their HARD DRIVES as files of atlest in paper files... everytime we need to start fresh about the prob faced in our bikes .if they could refer the previous prob they could do the sevice welll...

friends does someone know any way ti complain about the service center...any HONDA"S e mail id or something like that...

1) my unicorn 150 cc Black and grey .self start model.. bought on april 2008 was giving a mileage of 56-58 p/l in traffice conditons in chennai... amazing na...i had my first service done ...Those did somehting and this time it was only 35-40.what can i do with 35-40...

before the service the bike was so smooth and noise free.even when i ride in 50km(before 1 st service so didnt cross 50 km) there was absolute silence.. after service i heard the engines pumping noise ( whcih is common in bikes), but it must not have been in the case o[censored]nicorn...


2) My tripmeter was bad and all digits used to rotate at the same time... i have finished 4 services by now ... NOV 2008... every time i tell the serveice guy ...they look into the problem and reset the tripmeter to 0000 as if they have serviced, but the problem starts again.dont they have sense to ride the bike for a distance and check it...


3)i need to appriciate in one thing, or call it my luck i got the bike in 4 days after booking...the person said sir we had a new load of bikes delivered today...i think its my LUCK and not the dealers initiative, , , , , , ,

4) As russell said when i change gears( this happens sometimes) the bike ROARS like any thing and with a cracking sound the gear gets changed...

5)AS Anand Suri said i had the same handle bar jammimg problem when i bought the bike..told them once they didnt do it... shouted during the 2nd services .they did it . the reason is because the wires found near the front suspension block the handle bar and front part from turning to full extent...

5 )As arun kumar of chennai said i too have the engine problem when riding in rainy conditions... during the last week 20--25 of october 2008 .rains were heavy in chennai .i had driven my bike in water in T.nagar area...( water only splashed on my engine, engine didnt get submergerd .ok )... after this my engines sound was very bad... pickup was not very good...i felt something like the bike had engine misfiring and though i raise the accelerator the bike was not accelerating as it used to do...




I could recommend on e thing.dont go for authorised service center after ur FREE SERVICE COUPONS are over, ... find a god local mechanic guy and service ur bike with him...i still now believe the proverb... A GARLAND IN THE HANDS OF MONKEYS...A nice JAPANESE technology bike be it UNICORN/SHINE/ACTIVA is being RAPED in the hands of INDIAN SERVICE GUYS( THESE DONT KNOW HOW TO HANDLE A JAPANESE BIKES, where do the dealers recruit them and train them on japanese bikes...its same going to ur local services guy and authorised services guy...

DEAR ALL THE WHOM I was mentioning was


J S P HONDA
ANNA NAGAR
CHENNAI...

their service STATION

J S P SERICES CENTER
THIRUMANGALAM
ANNA NAGAR WEST
CHENNAI

Dear Sir

I have booked Your Honda UNICORN Black on 24-th Sep, But still no response from your Autorised Dealer JSP motors Anna nagar... They are promised me to Give a Vehicle within 60 Days still no body bother about that... I have visited that JSP Honda couple of times, More than 10 times nad Contact Mr Kamesh and some other your personnel...

May i know the exact date of Delivery... Why your cheating the customer Like that...

Kindly do the needful, A think you Know without two Wheeler how can do work because iam a marketing Executive.. kindly look in to this matter seriously and take severe action...

Regards
Mubin.N

I am MD Nisaruddin ( Andhra Pradesh, Dist :Nizamabad)
I request the M.D. of the honda company to plz lookover the service station here in Nizamabad ( Sai Ram Honda, HYD Road, Dist : Nizamabad, State: Andhra Pradesh, Country: India).
They don't have any respect for the customers. For them customers are meant headaches. I many times reported problems regarding Vibrating of vehicle 2- 3 Times but they neglected and i have to solve this problem from an out sider not only this but also many. We are really enjoying technology but the service managers at service centers are not showing attentiveness on the vehicle at the time of servicing . If this happens what about our problems !.

dear sir,
I am karan brar from bathinda i bought honda unicorn on30june2007 .i would like to bring to notice that i took claim from bathinda honda showroom .when they took my bike for changing the part they had given the dublicate coloured part that was seat colouing .i asked them to change the part and give me the original part they started misbehaving with me .the way the treated me was tereble .my problem is not solved til now . SIR I AM NOT HAPPY WITH HONDA .IF YOU ARE CAPABLE OF THIS PLZ STOP SELLING BIKES.i cant solve my problem plz help me .this is unbleveable that an international company has this cheap kind of problem.sir plz hetp me.
HONDA UNICORN BLACK
FRAME NO. ME4KC09 (8D[protected]
ENGINE NO. KC09E[protected]
CITY -BATHINDA (PUNJAB)
MOBILE NO. [protected]
PLZ ACT BEFORE ITS TO LATE.

Sir
i don't know any Honda(bike) Service centre in Bangalore.So i, request you to send me the lists of service centers

29-11-07: I was feeling satisfied for having purchased a Unicorn bike with my own earned money in JSP motors, Chennai. The bike was doing good and I appreciated myself for my choice till i came to service my bike. The first service was acceptable(Bike had no problems then). I was denied the 2nd service for delay in service by 10 days instead it would be considered 3rd service. I too agreed.
For each service they had changed the time for taking the bike for servicing but there was no prior intimation. For each service i had to reach the service centre for a minimum of 4 times before i can get the bike serviced. They dont have concern on customers at all. I thought i was one among thousands who experienced bad servicing before i came across this page.
I myself dint suggest this product for 2 of my friends, and they chose others product.
Honda is losing its value coz of such complaints.

Dear Mr SAGAR
I mailed you earlier also about the service of my unicorn bike which I bought in the year 2007 and all its services were on time and than also it started giving white smoke when i drive it, I requested u earlier to please give me free service along with the parts of the engine, from your side I got a call and you told that you will call me back with next 48 hours the time is up now and I didnt received any call again from your side, please do it urgently, as i am in marketing field I have to work on my bike through out the day, and i dont any of its part to get damage. waiting eagerly for your reply.

I have one query regarding the product quality issue.
I loved to drive honda unicorn thats why we purchased 3 honda unicorn and one stunner from Honda

But unfortunately I have been facing a problem in all three bikes that body o[censored]nicorn is broken from the back side (upper portion of tail light).may be locks from inside got broken in all three bikes.

Please suggest or inform me on my cell about the product quality so I will stop telling other to purchase this bike,
as there is fault in product.Now we will not purchase any product of honda,

My number is [protected]

Hi,

Shall I tell everyone that "Unicorn is best bike but after some time body of this bike will get broken automatically"

[protected]

Hi,

Plz dont prefer Honda Unicorn. Service is very very bad. And the bike is not at all stable for rainy conditions.

hello,
i have a Honda unicorn from March 2005, i gave my bike for some repairs at Pilot Honda, after 24hrs of repairing the bike, some new problems arised from the Bike,

I agree with u.i brought my uni frm om sai honda mahim mumbai & th service SUCKS ! They jst wash th bike & say they hv serviced it.they hv NEVER changed th oil & charged me 4 it.
Pl help me.

Respected Sir,
Myself Patel Ravindrakumar from VALSAD (Gujarat) had brought my UNICORN on 1/11/07 and have many problems regarding the bike.

My last service was a on 4/3/09 at Valsad. My problem is that there is knocking in Engine so i complained about it to the service station Imperial Auto, VAPI (Gujarat). They told me to keep the bike for a week i.e. from 13/3/09. After doing the service they delivered me my bike on 18/3/09. They had replaced the various parts like Chain. Cam, Guide. Chain, Liftterasssy.Tensione, Tensioner Assy.C. for which they took labour charge 330/- Rs.

But on the very next day i had the same problem, so i again called them and again they replaced some parts like Cylinder, Gasket, Piston, Valve stick, Valve hex. on 24/3/09.

But today i.e. 25/3/09 while driving the bike it again suddenly stopped by making some noise.

After not satisfied with the services, i had to take this method of mailing.

Sir i dont know what to do.

Plz give me some favourable reply.

Thanking u

Patel Ravindrakumar Bhagubhai
At., Nani Saron,
Po., Saron
Valsad - 396 001 (GUJARAT)
Mo. No. is +91 [protected]

By seein d commant f mr Arun am deliberatly dissapointed bcz i wish 2 buy a unicorn recently...z dat prblm still arisin?

By seein d commant f mr Arun am deliberatly dissapointed bcz i wish 2 buy a unicorn recently...z dat prblm still arisin?

Honda Unicorn — Poor service, worst service

hi

Honda service centres in Hyderabad ( Ranigunj, autofin [protected]@himayatnagar) are very bad, poor response, pathetic, hopeless, noword to explain their treatment...

Service(Workshop)Incharges at AUTOFIN HIMAYATNAGAR SHOW ROOM, HIS NAME Mallikarjun and another fellow Manoj both are very useless guys, sorry to use these owrds but i had to use it because they always bother about the money but not my problem, they didnt even check the bike and asked me to take my bike. wherein i had to go back to them again with the same complaints what i given in the log sheet yesterday... but still no use... very poor response from them... i had to sit 2-3 hours with them to recheck the bike's problem thet said no they cant do naything it seems and they charged 300 rs for not doing anything... great guys.. shame on thier part..

please ask them to shut down thier service centres or else replace them with the skilled labour..

its my kind suggesstion

Absolutely agree.

Dear Sir/Mam

I have booked for Honda unicorn(Black colour) in Gugunani Motors, Bhubaneswar giving Rs 5000/-. I will purchase this bike by HDFC Finance. Some body told me, this dealer takes some %(2.5) for commission like I have given 34000/-down payment then for rest amt (market price*2.5%), the dealer deducts from my down payment for it's commission which will not shown in bank statment, that means this distributor is cheating to customers.It decreases your goodwill.Perhaps they will give me this bike 23.05.09.

Sir pls.confirm me what should actual amount they will take from me for purchase cost including road tax & insurance by which I will show them this reply.

Regards

Sanjay,
Mob-[protected]

Hi Sir/Mam

I have already booked for Honda Unicorn as on 15.05.09 in Gugnani Motors, Bhubaneswar, Orissa giving Rs.5000/- .They told me you will take your vehicle.after 5 days when I followed up and they are telling 1st week of june and now told me 10th of june you will be given.They are just like playnig with me. In between I also have given to you a mail but no reply.

If your esteemed organization will not provide me shortly this vehicle then I will go for Hero Honda Bike.

If possible pls. contact with me in this number([protected]).

Your co-operation is needfull.

Regards

(Sanjay )

Hi sir, I m trinadh from Visakhapatanm. Now i want to take a new vehicle so alreaddecided to take the UNICORN wat is your openion and how much millege it will come pls pick up, engine system so pls clesr this doubts and clarify.

Honda Unicorn is for sale 2004 model for details PLEASE CONTACT D.RAJKUMAR [protected]

Hi Everyone,
The above statements about Sapphire Honda, Bangalore seem to be true.

I also a bought a honda Unicorn, not because of the showroom but becos I likd the bike and this showroom was near my house.

After paying the amount in full also, the reps gave me the feeling that they are doing some kind of social service. As though they are giving away the bike for free. no courtesy, friendliness.

Also, Sapphire Honda showroom process is all run by OLD FOOLS. no understanding between each other and we have to be at the receiveing end even after paying so much of cash.

Next, i went for my first free service. On the day of delivery - bike wouldnt start self. They said battery has drained. OOPs!!!. A new bike which had run only around 300kms and Battery drained!!!. They put on the AUTCOP on the entire weeked and it was buzzing all the weeekend it seems. STUPID [censored]S.

I really doubt if they have any idea about service etiquettes.

My sincere request for all those bike Lovers... Please do not go to SAPPHIRE HONDA, J P NAGAR, BANGALORE. Go elsewhere.

My bike dosent start normally in the mornings.It has to be kick started and put on choke for about 5min to run properly.I even face this problem when the bike is left idle for few hrs even in the day.The people at the service center do not respond to this problem!!!

Hi this is saravanan i brought my unicorn bike 16/04/2008 at JSP Honda annanagar...when i brought my
bike on that day itself my disc brakes are not working properly iam not satisfied with the disc performnce
so i complined to the showroom people they said that disc is new so itwill take some time so wait for 1st service ok... then finally in 1st i compined about this problem to mechanic they in JSP service center in annanagar there told me that we will solve the problem. after i taken my bike than also iam not satisfied... after my free services are over then the service center peoples are telling u should changes the Mascylinder then only it will work properly... Service is so bad in Honda

lucky i brought this bike from jsp hondaa and not didar

Honda Unicorn — Engine

i took the bike in the Decemeber 2008- from starting onwords the enginee is shaking ( jerking after the first starting ), the same was complaint to concernd Planet honda banglore, the same was not rectified for the whole 4 services. it is very bad to intimate. we buyed 4 unicorn bikes, now onwords we are shifted
to take another company. the response not at all getting clearly from the showrooms.

Mikage is also getting very low, its giving 42 kilometers per litre. just with in sixmonths its drastically down.

Please let me know if you have any concerns.

Thanks and regards
G.V.Subbarao
[protected]

Dear All,

Even I purchased unicorn bike 3 years back, and from the first day my bike was giving handal bubbling problem at speed about 50 KMPH or more. I tried to get solution from Honda dealers but they keep me going here and there, even I tried contacting HONDA care but all gone in wain, Actually problem with honda is they don't care at all about there customer to whom they sold their bike once.

Later I filled a case against HONDA in consuller court, and I won the case in the lower court, but here also HONDA tried to cheat me they went to State commission but tried notice not to deliver to me, even there also they filled case after time given by the lower court to give me compansation and new bike. now this case is pending in State commission.

Also want to tell you that there lawer say me many times you withdrow your case or we will keep you going like this and at last we will not give you anything. Its being more then 3 yrs. but still waiting for my bike to get fixed or replace or proper justice.


Ashwani

Hi Arun

I too fan o[censored]nicorn enjoyed riding of it in heavy rainy days at coimbatore around 68 Kilo meters in non stop rainings. My bike doesn't got switched off or didn't caused me any trouble in starting it after a long idle at my house in that rainy season. Long idle which includes a chill climate where the bike was parked and in the morning too it was too chil climate and I started the bike with out any trouble. Hope there will be problem with the fuel used or the spark plug must got dusted because of bad quality of fuels.

Honda Unicorn is best in class of 150 CC.

Sir,

i have booked a Honda Activa Black scooter on 28/5/2009 by paying Rs. 500/- as advance through Hosur Dealer. Yesterday when I visited the dealer, he says it will take one more month tomake delivery. please look into my grievance

suresh

my name is renjith r nair, i have lot of complaints regaring my silver unicorn bike .buyed last month of 2008, its performance was too bad and service providing by marikar motors trivandrum was too bad, they are only good in taking the money not good in services, for what based you are providing a 1 year warranty, my bike speedo meters cable was unfunctioning they told me they provide a warranty for that, it was the techinical mistake and y they dont provide the warranty, , , , , , , , , , , , after using my bike i had feel some difficulties to ride my bike like sound occurs from chain sproket, sound from the mudgraurd, difficulty to start, smoke occurs, light was fallen on somewher else not on road, sound occurs while using clech and accelator, low mileage, difficulty in gear shifting and some varity sound occurs when rear and front break and many more complaints i cant explain
i gave to service for 2 times with all these complaints and result is same thing, only they do washing the bike and do the main fault and taking more money for their service charge than other things,
then what is the use of your service centers and others warranties, i thought local work shop is more good than you,
if you r a right person then help me to smoothe ride, tghere is no other option than a consumer complaints in front of me, i will file a complaint if there is no response from your side, its tooo bad ok and also i will not gave any charge for any complaints yet more
awaiting for your soon response
by renjith r nair, bike number KL-01-AT-9556, silver unicorn

My name is Sushant, i reside at Colaba in South Mumbai. I purchased Honda Unicorn on 29th June 2009, but i heard that we need to pay for the engine oil at the every service. However, according to the service book states that oil will also be changed without any charges, then why there is always a concern about this. Honda company is cheating people. We need to let the media know about it as soon as possible.

Honda Unicorn — scratches at delivery

dear sir,
I purchased one honda unicorn m.cycle from ur kasaragod dealer pace motors dl.code.KL 140001. Wide eng no. 1073162. and chassis no.3F98071876. At the time of delivery. we found a scratch on the silensor guard and another mark on rear fender.v informed the delivery person. at the time of first service they replaced the guard. but they are not responsible for the mark on the fender. so kindly do the needful as soon as possible.

yours truely.
Reji jacob

Dear, sir. Maine 26.12.2008 ko sardar motors, civil line faizabad se honda unicorn khareeda tha.jis ki clutch friction kharab ho gaye.Agency se badalwane par kit ka rate Rs 663/=liya gaya.jab ki wahi kit ka rate lucknow agency me Rs 330/=print rate hai.aap 3day me es complain ka jawab dejiye.nahi to majboori vash hame upbhokta foram me jana pade ga..thanks

hello honda,

your unicorn bike handle is not steady, it is fluctuating . seat has more hight. fuel tank is bulky and not convenient and comfortable, mileage is low, no fuel injection technology, but only good thing is riding comfort and engine smooth. it is my own experience

my vehicle also giving the same kind of problem not only in rainy season, its happening on daily basis, i too bought my bike through Didar motors, chennai

regards,
hari
[protected]

Hey i just booked this bike and yet to receive, and i found your compalint very interesting..other than this do you have any problems in your unicorn??how is the comfort and do u drive long distance? if so any back ache??
pl respond my friend..ur response helps

hello mr arun kumar

just replace your spark plug in your bike..that wil do the trick.if possible go for an iridium sparkplug with High Tenssion Cable...

Take this to honda help line enquiry or to consumer forum.

Honda Unicorn — very low mileage

I bought a honda unicorn on[protected].It has very poor mileage about 38.I had said this problem to the honda showroom in the 1st service itself, now its date for 5th service i.e. payed service .Yet the problem was not cleared.I had purchased this bike from "Vahini Honda, Puthentherivu(branch of Kollam), Kerala.Did I get a satisfied mileage about 55-60? For that what I want to do?Please sujest me practicable way.

I also had the same problem of getting the bike off in wet conditions.
I experienced the problem on 1st day itself.
But honda technicians told me that it might take some 1000 km or more for the engine to run perfectly.
The problem persisted even after the 1st paid (after 6 free)services.
They insisted on changing the plug adaptor in this time.
At last the problem got solved[protected]By Muthoot Honda Thiruvalla.

" Carbeurator air intake line not routed properly-----Mistake from the assembly line"

Namstey to all,

I brought the honda unicorn three months back from om sai honda malad mumbai.when i got the delivery from the showroom on that time the bike was jurking after starting and the still i am facing the same problem whenever i start my bike i am having this problem and when i gave my bike for my first service to the company service station they people changed my diefame and then they said now your bike's problem is sloved and then again i faced the problem again on very next day so i asked the service station people on phone that the same problem is there in my bike so what should i do so the fellow replied to me that when you will come next time then we will see to it and on second service they people changed my fuel tank and put down my old diefame then they said the problem was in tank not in the diefame so i felt relax that my problem is solved but very next day i felt same problem with me then i called up again to the service station then they put my call to the workshop manager then he said when ever your bike is free then give me for two days i will check the problem.And after two days ( they have drived my more then 125k.m ) that showroom manager replied i have checked your bike there is no pronblem in your bike.

But i am very surprice that the same problem is still there in my bike.so i think that the problem is there in my bike and in the company service station's people.

Hitesh Kotak
My registration number :- MH - O2 - BL - 9000

Honda Unicorn — chain cover noise & knocking

hi my name is mayur I bought a HONDA Unicorn from pune in wakade wadi Didar Motors.The bike was good, until I found out this defect and i have problem in my bike.engin noise is more and when i race my bike that time vibrations is created so what can do

I am using the Unicorn since 2004 and recently I bought the newer verson o[censored]nicorn, but till today I haven't witness such a strange problem! The problem may be somewhere else.