[Resolved]  Hindustan Petroleum Gas — late in delivery

Consumer No. 604268. On[protected] already booked the gas to my nearest dealer M/s. Jivdani Gas Agency, Bhayandar, Dist Thane, Maharashtra, but as on date i have not received the gas cylinder. For the last one year the cylinders are being delivered late and it causes inconvenience.Please do the needful action and kindly arrange to send the gas immediatly.

Consumer No. 617468 On[protected] already booked the gas to my nearest dealer M/s. T.T.Traders Gas Agency, Tirupati, Chittoor Dist, A.P., but as on date i have not received the gas cylinder. For the last one year the cylinders are being delivered late and it causes inconvenience.Please do the needful action and kindly arrange to send the gas immediatly.

Consumer No. 624896 On[protected] already booked the gas to my nearest dealer M/s. T.T.Traders Gas Agency, Tirupati, Chittoor Dist, A.P., but as on date i have not received the gas cylinder. For the last one year the cylinders are being delivered late and it causes inconvenience.Please do the needful action and kindly arrange to send the gas immediatly.

Sir,
Consumer No. 642974 One month back I have already booked the gas to my nearest dealer M/s. Praveena Gas Agencies, D.No:5-77, R.N.Colony, Main Road, Chintal, Qutbullapur Municipality, A.P., but as on date i have not received the gas cylinder. For the last one year the cylinders are being delivered late and it causes inconvenience.
I have made several phone calls but not responded properly and went there to check the status. they replied that they cancelled that cylinder and giving me arrogent answers. I am trying to file compliant to civil services departmentand others regarding this. Everytime your response from that office is very bad... Just i am giving you the intimation ... if possible ... Please do the needful action and kindly arrange to send the gas immediatly.
Thank you,
Murthy
[protected]

Respected Sir,
Most respectfully I beg to say that I am your customer of Hindustan Petrolium Gas last 10 years. It is running under Priya Gas Service, Pucca Bagh, Garh Road, Hapur (Distt. Ghaziabad). I have many problems with Priya Gas Service for many years for supply in Gas. Not me but most of the people in the city are also suffering from this burning problem. Some of the points are given below :-

1) The owner of the Priya Gas does not attend the Customer's properly and phone as well as his mobile keeps mostly switched off. This is same case for the Area Manager.
2) They are Delivering the Gas Cylinder too late approx 20 to 40 days from the date of booking. If we have an urgent then they don't give the gas.
3) The behaviour of howkers and office staff of Priya Gas Service Agency is not good.
4) When delivery man comes to give the gas at home his behavior is not good. He gives the seal opened cylinder and if any one says that please give the sealed cylinder than his words are "Maine tumhare naukri nahi baja rakhi hai".
5) They knowingly create the shortage of Gas Cylinder on the other side on giving some extra money the gas cylinder are available.
6) They gives the threat if you will complaint then I will cancel your connection from my Agency.
7) There are four Gas Agencies in Hapur City other than Priya Gas Agency are syppling the Gas within three or four days after booking the Gas.
Now the winter session has come so consumption of the Gas has been enhanced. Please look into the matter seriously and take appropriate action in the matter to avoid defame of your corporation and Agency.
We hope that you will solve our problem urgently and will intimate on telephone No. [protected].
The name of your consumers that are suffering from these problems are :-

Consumer No. Name Address Booking No. Booking Date
601175 Ram Kishore A-17, Sanjay Vihar, Mrt Road,
Hapur Distt.-Ghaziabad (U.P[protected]
610520 Ram Avtar A-17, Sanjay Vihar, Mrt Road,
Hapur Distt.-Ghaziabad (U.P[protected]
601203 Brij Bhushan Mittal 208, Rajeev Vihar, B.Sr. Road,
Hapur, Distt.-Ghaziabad (U.P.) 20513 [protected]


Thank you.

Ram Avtar
A-17, Sanjay Vihar, Mrt Road, Hapur-245101
Mob. : [protected]

Ram Kishore
A-17, Sanjay Vihar, Mrt Road, Hapur-245101
Mob. : [protected]

Brij Bhushan Mittal
208, Rajeev Vihar, B.Sr. Road, Hapur-245101
Mob. : [protected]

dear
sir
iam k.sudhakar my refil no is 613240 area shapurnagar delivery boy not delivery the cylinder in time please take some action

Dear Sir,
i live at Vadgaon Brk At Singhgad road, Dist- Pune(Maharashtra) (.i have booked refile on 27th Jan2009. on booking they always say that u have to wait for 12 days as they have no supply of gas.is it true? i have 2 cilinder both are empty from last 6 days I did't get gas.you tell me what should i do? every month we had this problem.

Dear Sir,
i live at Vadgaon Brk At Singhgad road, Dist- Pune(Maharashtra) My Consumer No.is 602217 My Deler Is M/s Dhamdere Gas.(.i have booked refile on 27th Jan2009. on booking they always say that u have to wait for 12 days as they have no supply of gas.is it true? i have 2 cilinder both are empty from last 6 days I did't get gas.you tell me what should i do? every month we had this problem.

Complaint Information
Reference No. 08029303
Reported By Consumer
Registration Date[protected]:27 Closed Date -
Distributor SOUTHERN GAS DISTRIBUTORS[protected]
Status Pending
Subject Deliver of Refill Against Filled Cylinder
Description I hold Gas connection of your esteemed organisation having subscription No. 606192 and serviced by your distributor namely Southern Gas Distributors, Harinavi, Kol- 700 148. Since mid December Up to 26th Jan. I was out of Kolkata and got my last refill on 27/01/2009. There was no fresh booking made thereafter as one cylinder attached to oven around end Jan is still continuing and another one fully filled up cylinder as stand by. On 17th March delivery man of your distributor came to our house for deliver of refill whereas no request for refill was registered by us. When delivery man came there was no body at home except my 9 years old son who not aware of the situation allowed delivery of fresh cylinder. In fact your delivery man picked up a full filled cylinder and gave a fresh fully cylinder as refill. Immediately, after knowing the facts, we loged over protest with your distributors and demand refund of cost of fully filledcylinder taken away by their delivery boy. We with this letter also urge you to investigate the matter and instruct your distributors for making refund of cylinder refill cost fraudently taken by delivery boy.
Complainant
Name Biswajit Chatterjee
Consumer No. 606192 Distributor SOUTHERN GAS DISTRIBUTORS[protected]
Address Rajpur, Barendrapara, Opp. Ration Shop, Kolkata - 700 149
Town HARINAVI State WEST BENGAL
PinCode
Landline 22420774 Mobile [protected] / [protected]
Email [protected]@xproindia.com

Dear Sir,
i live at MALOUT Dist- Muktsar (Punjab) (.i have booked refile on 21th Dec 2010. on booking they always say that u have to wait for 12 days as they have no supply of gas.is it true? But till today(07/1/11)i have not get cylendr .i m 15 year old costumer in running your dealer SACHDEVA GAS AGENCY SURJA RAM MARKET MALOUT DIST. MUKTSAR (PUNJAB) my costumer no is 7795, named raj kumar