[Resolved]  Hindustan Petroleum Gas Cylinder — Unavailability of gas cylinder

Address:Balaghat, Madhya Pradesh

My father Mr. Narendra singh parihar, is a consumer of hp gas cylinder, his consumer number is 611205 . We have'nt get the cylinder since 14 months and the gas card is blocked. Since then my mother is preparing food in chulha.
On date 28.12.2011 my father went to superior sales service office for transferring his police inspector's card to the police welfare gas agency, the distributer of superior sales service smt.sharda jain asked my father to pay 2000/- illegaly for transfer for which my father opposed. And due to her approach upto my police officers , my father was suspended for 3-4 months. Which was unfair decision with my father.
Later when my father went to receive a cylinder of his own card number then her workes replies to my father that madam has ordered us not to give even a single cylinder on this card number. And since then upto now we have not got cylinder of our own even that gas card is not restart, and we are facing many difficulties in cooking food.
Kindly take proper action against the distributer and give us fair decision...
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hindustan Petroleum Gas Cylinder — Gas Not Delivering on time as well as Not a single phone is working which is mentioned on Card, frequently changing their Telephone No.

I Rakesh Sinha bearing consumer number-631839 at Balaji Gas Agency, Airoli,Navi mumbai . It's a regular that in spite of booking the cylinder is always delivered late. At present there is no fuel in my home, i have to take it from my neighbor for time being. I have made a telephone booking on 10/01/2008 and received booking number 1396. But in spite of several reminder there is no delivery of cylinder till date. Hope this complaint can solve my problem.

As well as not a single telephone Number working which is mentioned on Card.Every after some days they are changing their Number. Due to that person has to visit for booking the Gas as weel for enquiry.

Hindustan Petroleum Gas Cylinder — Non Delivery of Cylinder after repitative followup

Our HP Gas agency OMKAR GAS SERVICE, Kopri, Thane employees are very much harassing to the customers. I have booked the cylinder on 2nd Dec. The HP employee said the cylinder will come in two days. But the cylinder was not delivered after two days. We again called on 4th day. The reply was given it will be delivered on next day. Again it was not delivered. They send the cylinder on 10th Dec. As on one was at home, it went back without any indication. We have given the the C/o flat number (Just above our flat) for in case if no one is at home they can deliver the cylinder at C/o place. Even after frequent followup the cylinder is not delivered. Till today on 20th Dec, we have not received the cylinder.
We know the agency is giving cylinders in black.

Kindly look in to the matter. I will also be logging the complaint in consumers court.

My customer number is 617736.
The OMKAR GAS AGENCY is giving us the worst service since last 6 months. After repitative follow ups for the cylinder we have to adjust with stove. Even if we ask them to obtain cylinder from their office, they have informed the shortage of cylinder. Please take into account the problems we are facing & take the corrective actions.
Arey yaar, complain karne se kuch hota hai ki nai??

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hindustan Petroleum Corporation [HPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    3736
    Pending
    0
    Resolved
    1528
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
    View all Hindustan Petroleum Corporation [HPCL] contact information