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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Sep 5, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 115

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H
Hemanta Kumar Ghadia
from Chennai, Tamil Nadu
Oct 23, 2012
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Address: Faridabad, Haryana

Dear Sir,
Managing Director Hp Gas

Sub. Find out Consumer number

Sir,

I have registered for a new connection on 27th Sept'12 in your portal.But still I have not getting my consumer number.

While i am log in your portal.Below masseges are reflecting
"The details of your registration have been forwarded to the distributor.
The distributor will contact you in reference to your registration on HP Gas Consumer Portal"

Still no one has call to in this regard.


Registration No.[protected]
Registration Date.27th Sept'12
Distributor Name: Sumit Enterprises
Distributor Address:Shop No.313,Sec-7,Faridabad-121006


Please find out consumer number & inform to me.



Thak you
Yours
Hemanta Kr. Ghadia,[protected]
Aug 13, 2020
Complaint marked as Resolved 
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    D
    daryousuf
    from Pune, Maharashtra
    Oct 20, 2012
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    Address: Jammu and Kashmir

    Respected Sir/Madam
    I have a HP GAS connection and my id is 594672 under S. No. 3969352, the person in whose name said connection was registered had migrated to some other place and I do not know his address. But the orginal documents are lying with me. I visisted Sona Traders many time at their extension counter Beerwah. I made many requests to the dealer for transfer the documents to my name and in this connection I submit an affadavit also that the said person in whose name connection was registered has migrated to any other place which I do not know. Now they did not give me any positive response and I am with out gas from last one month. It is requested that my complaint be registered and my problem be solved at an earliest. That will be your most kindness.


    Mohammad Yousuf Dar,
    Consumer of HP Gas
    Cell No. [protected]
    Aug 13, 2020
    Complaint marked as Resolved 

    HP — PF not transferred

    Hello,
    My pf MH/41505/1556 was requested for trnasfer since 2006. Could you please look into this?

    Thanks
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      PRASHANTAKAR
      from Angul, Odisha
      Oct 17, 2012
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      Address: Odisha

      Hi sir/madam,

      i have a Gas connection with HP, consumer NO: 623805. Currently this is not active(i am not able to book the gas). When i check with the agency they told me that it is in suspended due to no transaction for about 180 days. Because i am only one man to consume the cylinder, so that my cilinder take 5 month to finish but in this cylinder take 6 month to finish because i go to my native village for cultivation.. I have submitted the required documents to my gas agency for reactivate on 17th sept 2012. The gas agency people tole me that it will be activated within one week. But still my connection is not activated.

      please help me on this issue.

      Thanks

      partha sarathi dey
      Aug 13, 2020
      Complaint marked as Resolved 
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        P
        pritsingh01
        from Dhamtari, Chhattisgarh
        Oct 15, 2012
        Resolved
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        Address: Vadodara, Gujarat

        Not getting the cylinder at the proper time
        Respected sir,
        It is very sad to inform you that I am not getting the gas cylider at the proper time .I am a service man in Vadodara district near karjan and I am getting the cylinder from HP Gas Company Nava Bazaar, Karjan(vadodara) my consumer no. is 619418 and I booked a cylinder on 20/09/2012 but till 15/10/2012 I had not got the cylinder. So what should I do?
        Aug 13, 2020
        Complaint marked as Resolved 

        HP Gas — GAS NOT DELIVERY IN TIME

        TO CONCERN PERSON
        FM : RAJESH SHARMA
        CONTACT NO. [protected]
        CONSUMER NO. 610996

        I GOT DELIVERY OF GAS ON 21-07-08. THEY TOLD ME TO BOOK CYLINDER AFTER ONE MONTH. AS PER THEIR INSTRUCTION I BOOKED CYLINDER ON 22-08-08. THEY TOLD AFTER TWO DAYS YOU WILL GET CYLINDER. TODAY 01-09-08 . ATER BOOKING, 10 DAYS OVER. EVEN I AM NOT GETTING PHONE LINE TO ASK, IT'S ALWAYS BUSY OR SWITCH OFF. I AM NOT ONLY THE PERSON FACYING PROBLEM . EVERY COSTEMER FACING SAME PROBLEM. PLEASE TAKE NECESSARY ACTION AND ARRANGE FOR CYLINDER
        Dear Sir,
        Since last 1 to 2 years I am your customer for Bharat Gas, Station Road, Hospet. I am not able to get gas cylinder in time. My consumer No.23277. When I ask them for gas cylinder, they say that it will be delivered the next day. Never it will come in the time or date. Whenever I call over phone, they don't receive the call or it is engaged. They have given the delivery person mobile No. but it is coming switched off. And most of the time I have to get the Gas cylinder from their office. Actually we are working in the Office so I have given the gas amount and the book to our neighbor or the owner. But they are not giving to the person their to the respective house. Since last 8 to 10 months I am getting the same problem, from the Bharat Gas office. So kindly, look to the complaint and take necessary action.
        Regards,
        Chinmoy Banerjee. .
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          J
          jayshree ajaysingh
          from Ichalkaranji, Maharashtra
          Oct 15, 2012
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          Address: Jalna, Maharashtra

          To
          Respected sir
          I am many time book my cylinder in Royal gas Hp gas dt 28 aug but they not deliver or not replay on phone and any time they not answering and visit is office this office staff not cooperate and argument with customer and answering not stock ; next doing only two three staff there service is very poor
          Please my gas cylinder is empty last month please help me and
          Take corrective action on this Hp Gas Agency Royal Gas agency
          Jalna
          Aug 13, 2020
          Complaint marked as Resolved 
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            A
            akash5577
            from Kolkata, West Bengal
            Oct 13, 2012
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            Address: Bardhaman, West Bengal

            Dear sir,
            I miss my HP Gas Connection Documents including passbook and i forget my Consumer No also. So I requesting you to Please find and provide consumer no. for my HP Gas connection,,,,,
            Name-debasish hazra
            vill+p.o=bhatar,kadamtala
            dist=burdwan pin-713125,,,,,,,,
            m.no=[protected]
            email=[protected]@gmail.com
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              B
              Baliga1212
              from Belgaum, Karnataka
              Oct 8, 2012
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              Address: Bangalore, Karnataka

              Hi,
              Myself Sandeep Baliga living in HBR 4th Block is using HP gas and the victim of Danish Enterprises who is the primary supplier of the LPG cylinders for this area. I have been living in this area for almost 2 years now and there is not even a single instance that these people have delivered the gas on time. There is a big racket of supplying cylinders in black for higher money because of which the normal consumers are suffering. I have complained about this to HP too in their complaint forum but of no use. My recent booking details are shown below and upon calling them several times there is no response. Their phones are either engaged or nobody picks up the call.

              HP Gas Refill booking accepted for Consumer No.626857; Booking No.234335; Pending refill Booking Cleared upto 27.Aug.12 at DANISH ENTERPRISES.

              I request to take strict actions against this distributor and audit them of every transaction. Also if possible give this agency to someone else who can manage customers better. I hope some positive actions will be taken against these culprits.

              Thanks and regards,
              Sandeep.
              +91-[protected].
              Aug 13, 2020
              Complaint marked as Resolved 
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                P
                pankaj nipurte
                from Jawhar, Maharashtra
                Oct 8, 2012
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                Address: Thane, Maharashtra

                Hi,
                I'm Pankaj Ganapat Nipurte reident of Vasind,Tal:shahapur, Dist: Thane.

                My complaint is for no delivery of gas cylinder though i have made booking 1 month before.
                Anjani Gas Sevices is the distributor of HP gas cylinders in Vasind .It comes under main branch of murbad .

                I have made a booking for gas for consumer no.16256716 on 14 th september . But till this date i havent gotten my cylinder. As a board of delivery at home has kept in front of office of Anjani Gas Services,Vasind...they provide gas cylinders to those people who stands in queue in front of office.they provide cylinders to those people who have recently booked .And we don't have time to stand for 4 to 5 hours..
                They don't entertain us ever . They only follow their own rules.


                So i want urgent delivery of gas ..

                Thank you.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  S
                  Satyvik
                  from Bhopal, Madhya Pradesh
                  Oct 5, 2012
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                  Address: Katni, Madhya Pradesh

                  Dear Sir,My consumer no.603003 allotted by purshottam gas agency (dealership no.[protected],katni(M.P) my booking no-17 date-18/09/2012 and last delivery date-07/08/2012.they refused for home delivery on date date-29/09/2012 reason not justify.they give the reason that i have not submitted KYC form but i have submitted it earlier on date 26/09/2012 and according to their policy they only after the submission of KYC form and all other documents seals the ration card and they have sealed my ration card which means that i have submitted the KYC form and they misplaced my document and they are accepting it that's why they are delaying it by saying that until they found the documents they will not give the cylinder.sir i am a senior citizen and i cant run so much every time they give excuses and delay it.and one more thing they misbehaves with me and mentally harasses me they talk very badly in front of all the costumer.
                  dear sir that's my humble request that kindly take strict action on it and help me all possible.
                  thanking you
                  Pratap rai kewlani
                  mob no-[protected]
                  Email-satyvik.[protected]@gmail.com
                  Address- opposite dr.malis
                  residence,jagmohan das ward
                  radha swami colony,katni(M.P)
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  HP Gas — Not delivered the cylinder!

                  Sir,

                  i have booked my Hp Domestic Gas last few month before and they brought the delivery on date all the cylinder with them where lickage and the delivery boy had tested them well in front o[censored]s and he gotback without delivering us.today the dealer of my HP gas M/s Kale Gas Sadar is saying that, we have purposely made the cylinder to cause liked by testing and he wants us to give in writen form that we wont test the cylinder again while taking delivery and he is directly saying us that he wont give us the gas. may i have the needfull help in this matter from HP.
                  Dear sir/madam

                  I had booked a gas cylinder before four days ago but, I did not get it yet.

                  Thanking you.

                  Yours faith fully

                  Sh. Dev Shankar Prasad Srivastava.
                  Palam Colony
                  New Delhi-110037
                  To whom so ever it may concern

                  HP Gas Consumer No: 605011

                  Agency : HP Gas/ LG Gas Services
                  2, Mahalingam Road,
                  Mahalingapuram
                  Nungambakkam
                  Chennai 600034
                  Following complaints are regular and continuous
                  1. Telephone lines are always busy to book the cylinder
                  2. uncourteous behaviour if the line is picked
                  3. Delay in supply
                  4. They demand 21 days gap before we book. Is it a legal demand? I shall oblige it if we are intimated either by post or notice. I have heard instances when cylinders are delivered to hotels. Our servat maid who has a Indane, the delivery time is 4 days while this agency takes more than 10-12 days. Is there any justification for this ? Kindly look into this. Since these people don't do proper service, I even volunteer myself to shift our agency to a neighbouring one, who are decent and punctual.
                  Whenever the communication does not go smoothly, the target is to ask for a ration card, which I have submitted twice. What happens to that file?

                  Hope the authorities do something to streamline the operation. Thanking you,

                  Yours

                  P.Balasundaram
                  my con sumerno630618. distributor code 19609400. Distributor name

                  DEVE MOOKAMBIKAI GAS AGENCY
                  1, ANNA STREET, KURINGI NAGAR
                  VANDALUR.CHENNAI 48
                  TAMILNADU FAX NO 22750709

                  I BOOKED REFILLING7 7/10/09 .TII DATE NO DELIVERY.NO RESPOND. AGENCY PEOPLE
                  INSTRUCTED TO TAKE DELIVERY FRM GODOWN, SPENDING MY COST, PL, TAKE NECESSARY STEP AND ENSURE PROMT DELIVERY

                  ER G.RAVEEPRAGHASH, BE, MBA, AEE(C), TNMB

                  HP Gas — not delivering cylinder

                  I have booked my cylinder since a month and from almost 10 days I am after my dealers life and requesting him to deliver my cylinder since I have just 1 connection. His delivery boy is always unavailable he claims that He came to my house 3 times which is totally wrong because I am a house wife and I am always at home. Rightnow I am managing with small local gas cylinder which is also not safe to use.

                  HP Gas — Not delivery cylinder

                  Hi

                  This is amudha. I have booked a cylinder on 15 th Dec 2010. Still its not yet delivered. Whenever i make a call the concern , the lady who took the phone , she told that the cylinder will be delivered on the next day(tomorrow). But its not yet happened. Today I made a call again. But the lady said that you booked the cylinder on 30dec2010 only. you will receive the cylinder after 3 days.

                  I think there is an misuse is going in the gas agency.

                  I did not receive any cylinder on dec8. she told that we received the cylinder already on dec8.

                  I think there is illegal transaction is going in the gas agency.

                  Plrase take a right decision.

                  GAS Agency Name: Moogambiga Gas Agency, Vandaloor,chennai.

                  HP Gas — not delivering

                  hi,
                  the cylinder was booked one month back, there is no home delivery avalibale at our premises .
                  even the request has been made it is ignored.

                  adress,

                  OLD Railway Quartress,
                  Opp Railway Hospital ,gudur,nellore district,
                  pin 524101

                  HP Gas — not delivery cylinder

                  This is Abdul Rauf Qureshi my cosumer no is 639724 i have booking my cylinder be for 12 days kumar gas not deliverd my cylinder All ready my cylinder is emty daily i contect kumar gas agency he has not pickup the phone so please deliver my gas cap urgent bessis thank you
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                    N
                    nitin82
                    from Gurgaon, Haryana
                    Oct 4, 2012
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                    Address: Pune, Maharashtra

                    Hi,

                    I have a hp gas connection. when i tried to book the cylender, i got a massage that they cannot process the request please contact distributor.
                    when I contacted distributor they said the connection is locked because I havent used it since long time. and they asked me to fill the KYC form with all the document (pan card, ration card, adhar card, driving licence, passport). and they said the process will take 5 to 6 days to complet.
                    now my question is....
                    1. why my connection is locked
                    2. My cylender goes for 6+ months, so is it my fault that it goes for that long.
                    3. why I am asked to submitt the documents, because I am already a hp gas costumer, that means you already have all the documents required.
                    4. why I am suffering when I havent done anything wrong,I spent a whole day to fill and submit the form, and at the end of day they said you dont have the ration card so they cannot process my request.

                    now I am really pissed off with the system, I took the day off from my office, and I cannot keep doing that.

                    I really dont understand the need of submitting the KYC form and the Documents, just to unlock my connection, because if my cylender goes for 6+ months its not my fault.


                    complent no.12072875
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    aaron gas distributor — card locked

                    sir,i have a complain against the gas dealer staff,my gas card is on the name of my uncle and in c/o section my name is entered ,my uncle died about 2 year ago so the gas distributer locked my card and told me that the gas card is illegal ,but when i asked them why it is illegal then they told me that the card named person(my uncle) died so it is illegal and they told me about the transfer of gas card from my uncle name to my name and asked me to pay rs 2300 or something like that ,so sir i want to know why they demanding me to pay rs when my card is about 20 year old ,,,,plz help me
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                      R
                      ravi1268
                      from Bhimunipatnam, Andhra Pradesh
                      Oct 3, 2012
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                      Address: Thane, Maharashtra

                      hello,
                      Each and every times gas delivery man unable to deliver gas cylender on time,and do a black marketing.
                      they charge mi extra amount & unable to deliver gas @ home.
                      So please help me & resolve it as soon as possible
                      My consumer no is 624646 ( Dombivli gas co)
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        A
                        anukuncheria
                        from Delhi, Delhi
                        Oct 3, 2012
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                        I had applied to the post of officer trainee engineering in hpcl. application number is[protected]. I had paid for the fees also . ref number [protected]. But I dint recieve any mail from them informing the test date. I had sent them a query asking about test date. But dint get any reply. Now when I checked the site, the test is over and they have listed the short listed candidates. This is very improper, without informing everyone and conducting the test. This is highly unfair
                        +3 photos
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          lamsarvikas
                          from Ambala, Haryana
                          Sep 27, 2012
                          Resolved
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                          Resolved

                          Address: North Delhi, Delhi

                          respected sir,
                          my name is kaptan singh. i am from narela delhi 110040. my home address is h.no135 gali no.9b swatantra nagar narela delhi-110040. i filled a form of new gas connection. HP company send me permission letter. they give registration no.332. i go to the my near gas distributor bhagat gas service in lampur road,narela delhi 110040. i told him and give them premission letter to him. they told me i do not know. they are not give me the permission of new gas connection. i have bhagat gas service phone no.[protected] ,[protected] .sir please help me. my phone no [protected] . plz slove my problem as soon as. plz sir.
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          HP Gas — not responding for new connection

                          Sir/Madam,

                          I am RF Engineer and shifted 1 month ago at rohit nagar (Bhopal). I asked to Naina Enterprises for New Connection with all documents, but She did't provide me the details and told me the connection charges Rs-4200. I have Stove of my own with ISI mark. So I am not intrested to purchase it and also it is costly as Rs-1730. So I want to Resolve this problem and give me connection as soon as possible.

                          Thank you!


                          Nitin
                          [protected]
                          I Need a new connection in Konnagar, Hoogly, WB please contact C P Mall [protected]/[protected]
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                            Vijdly
                            from Mumbai, Maharashtra
                            Sep 25, 2012
                            Resolved
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                            Address: Haryana

                            I went from Delhi to karnal and over there at 8:15 pm on 22/9/2012 , i made my car filled with diesel of rs. 600 and then after moving about 2km i saw that there was no shift in the needle which shows that diesel has been filled but it didn't moved a little. so i went to the pump again and asked them that whether they filled diesel or not but they said that yes they did. Then i again made them fill my car's tank and this time i pressed the nozzle and i saw that there was no diesel coming while the meter was running . the name of the pump is HP MAHA LAXMI FILLING STATION, G.T. ROAD KARNAL.
                            +1 photos
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              DPS_1977
                              from Bhubaneshwar, Odisha
                              Sep 25, 2012
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                              Address: Khordha, Odisha

                              I am a Consumer of HP Gas from Rajdhani Gas Agency,Bhubaneswar.
                              My HP gas Boking No.240135 , Cash Memo no.107527, Cash Memo Date - 17.Sept.2012,
                              But till today[protected] I have not got any gas refill.
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                                rlkanthan
                                from Delhi, Delhi
                                Sep 24, 2012
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                                I am the consumer of HP Gas No.500869 for more than 35 years now. There was no problem for getting our gas cylinder refill for the last 32 years. But during the last 3 years we are facing a lot of problems to get the delivery. As we are not at home during the day except on Sunday, even if we request them for delivery in the evening the reply is no delivery in the evening hours but we can see them in the housing colony till 7.00 P.M. On 31.8.2012 I booked the gas and on the door I pasted the paper (as they wanted) to give the cylinder in the next house (neighbour). Unfortunately, when they came with the cylinder on 17.9.12 at 6.45 P.M. in my house as well as in the next house nobody was there. I saw the delivery boy in the main door and enquired about the gas when he replied that nobody was at home so now not possible and after 3 days they will deliver the gas. But, surprisingly on 23.9.12 at 1430 hrs. the delivery boy came with the gas to my neighbbour (who has booked the cyliner on 4.9.12) and when enquired, he told me to contact their office. It is pertinent to mention here that they nevery attend the phone. Before making this complaint also I have been trying to contact them but they don't attend the phone.

                                It is really sorry to note the behaviour of the distributor as mentioned above.

                                PL Kanthan
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                                  shabazhan
                                  from Hyderabad, Andhra Pradesh
                                  Sep 23, 2012
                                  Resolved
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                                  Resolved

                                  Address: Andhra Pradesh

                                  I AM SHABAZ KHAN ON BEHALF OF MY SISTER NAME (MRS AFROZ BEGUM) I AM COMPLAINING AGIANT HEERA AGENCIE SITUATED IN MALAKPET DILSUKNAGAR,, I AM BOOKING THE GAS ON LINE FROM MARCH
                                  TILL KNOW THERE IS NO COOKING GAS DELIVERY AT HOME,, WHEN I WANT TO GAS AGENCIE THERE IS NO RESPONSABLE PERSON TO TAKE THE ACTION....SO PLESE RECTIFY MY COMPLAINT MY TELEPHONE NUMBER IS [protected] AND MY CONSUMER GAS NUMBER 814351 AND THE GAS COMPANY IS HPGAS
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    Dr. Rajendra Chouriha
                                    from Bhopal, Madhya Pradesh
                                    Sep 16, 2012
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                                    Address: Katni, Madhya Pradesh

                                    dear sir !
                                    i am a consumer of HP LPG my consumer no is 613513, i booked on[protected], allotted booking no.169207, but after 15 days, till now the refill cylinder I did not get while may be supply with in 3 days. many times i contact to food inspector but this is a hobby of gas agency. kindly help me.I can send a photo copy of gas refill book.if require by you.
                                    Dr. R .Chouriha
                                    448, Panna squire Kuthla Katni
                                    dated:-17-sep.- 2012

                                    HP LPG — Not delivered in time

                                    I have booked gas on saturday, 10th May'08 and it was supposed to be delivered on monday.But after giving 3 reminders the gas agency did not delivered it on tuesday.For previous 3 months i was asking them to provide me double celynder but they did not provide that and now they are not even delivering in time and hence creating a lot of problems.

                                    the HP dealer is: Kshitij Gas Agency,
                                    near goregaon Station (East), Mumbai

                                    LPG Cylinder of HP — LPG NOT AVAILABLE IN TIME

                                    I have booked LPG cylinder (consumer no. 613244) on dated 30.12.2010 but no cylinder has been received till now. Please look in to the matter at the earliest.
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                                      dayashankardubey
                                      from Bengaluru, Karnataka
                                      Sep 16, 2012
                                      Resolved
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                                      Resolved

                                      raj gas ki dhandewali HP gas service maharajganj UP

                                      Address: Maharajganj, Uttar Pradesh

                                      sir my name shivendra dwivedi s/o shri bhagawati prashad dwivedi vill-gordhowa post-nebuiya distt-maharajganj U.P. mo.[protected] compalion n.1. sir number lagane ke bad samay aane par ak din se do din late hone par number kat ke dubara number lagaya jata hai aur bolte hai agale mahine pata karo aur inaka mobile0 number bhi nahi lagata hai cmmplaion n.2. gas ki gadi ane par privet gadi me laod karte hai aur home dilveri ke bajaya black kar...
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                                      vijayanandpjs
                                      from Tiruchirappalli, Tamil Nadu
                                      Sep 14, 2012
                                      Resolved
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                                      Address: Maharashtra

                                      MY CONSUMER NO. 613101 ,I BOOKED ONE CYLINDER ON 09/09/2012 AND MY BOOKING NO. 264923 .ON 12/09/2012 I RECEIVED A SMS STATING THAT THE CYLINDER WOULD BE DELIVERED WITHIN 48 HOURS AND THE CASH MEMO NO.165369 DTD 12/09/2012.ON THE SAME DAY I RECEIVED ANOTHER MESSAGE STATING THAT HP GAS BOOKING NO.264923 IS CANCELLED.I HAD TO AGAIN BOOK THE CYLINDER FOR NO FAULT OF MINE ON 13/09/2012WITH BOOKING NO.267108.I ALSO WENT TO ENQUIRE AT THE OFFICE REGARDING MY CYLINDER. I GOT VAQUE ANSWERS FROM THE STAFF WHICH COULD NOT CONVINCE.THE CLERK TOLD ME THAT MY CYLINDER WAS CANCELLED SINCE MY HOUSE WAS LOCKED WHEREAS I ALWAYS KEPT MY CYLINDER WITH THE NEIGHBOUR AND MY NEIGHBOURS WERE WAITING FOR IT. ON 12TH OF SEPTMEBER THE TEMPO HAD COME TO MY HOUSE,BUT WAS NOT DELIVERED.WHEN I CONTACTED THE DRIVER HE TOLD ME THAT THE STAFF WAS NEW SO HE TOLD HIM NOT TO DELIVER TO ME. I AM NOT CONVINCED.I AM SURE THAT MY CYLINDER WAS WANTED NOT DELIVERED TO ME AND GIVEN TO SOMEONE ELSE.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      Ratna Gas Agency — Late delivery of Gas cylinder

                                      Ratna Agencies, #401, Shipa Complex, HMT Hills, Kukkatpally-72 is a HP Gas Dealer and serivce provided this agency is very very poor. The Cylinder was booked previous month on 27.11.08 and since, 15 days and cylinder is not delivered so far and and phone number remain engaged during working hours and every time when connected after working working hours give a answer that it will be delivered soon or carry the cylinder by person.
                                      The service by Ratna Agency is very bad and adds to lot pains to the consumer. We had very good service from other agencies at SR Nagar and Gurgaon.
                                      I request this forum to take necessary action and do the needful.
                                      Regards
                                      Ashok
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