[Resolved]  Hindustan Times — Subscription Money taken but Subscription coupons not supplied

We had subscribed to Hindustan TImes News Paper vide "Form No: R133966" for two years. Subscription was in the form of monthly coupons to be given to news paper vendor on monthly basis. Of the two years subscribed we had received coupons only for first twelve months. Hindustan times was supposed to give the remaining 12 months coupon at end of first year term. But Hindustan times did not give the coupon so I promotly called up the customer care on 67764242 / 67764248. The response from customer care was highly irr-responsible and negligent. Initially they said the coupons were despatched to the newspaper vendor directly. So we conveyed the same to the vendor and in anticipation of coupons he supplied the news paper for two months. Even then the subscription coupons were not delivered. So we had pay the vendor seperately for two months.So we had to incurr a loss on the differential amount we paid to Hindustan times and what actually the news paper costs. Then I called up the customer care again they said there was a delay in despatch and they were sorry about it and would be despatched immideatly. But till date we have not received the coupons and the money for one year of subscription has also not been re-funded. So I request the respected body to kindly interven and help me get a favourable compensation from Hindustan times.

My Contact Number 29256405
Regards

Ashok Kamath

I am in the same boat, i feel same.
Its a shame on such newspaper.

i had suscribed for two years 199 scheme on march 2007.
Upto march 2008 i used to receive the paper but since april 2008 the same service is discontinued.

When i spoke to my vendor Mr. A.M Nambi (Virar East) he told me that since he has not received coupons from Mr. Subhash Kadam He is not able to supply the paper.

I had even spke to Mr. Subhash Kadam(Mob. [protected]). He replied that the coupon are in shortage and then since no action is being taken from u r side.

After the all of the above circumstances Subhash Kadam is avoiding my phone calls.

I[censored] r not able to sort the issue kindly refund my money back..

In case no action is taken I will go to Audit Bureau of Circulation which can spoil u r name in the market..


Kindly treat it as urgent.


Regards,

Sushil Salunkhe
Virar (East)

Hindustan Times — Cheque taken Coupons not delivered

Hi,

This is Jignesh Arvind Vora.
I had subscribed for Hindustan times newspaper coupons.
It has been around 4-5 months since we had provided the cheque of Rs 190/- to our local newspaper vendor.
The cheque number is 659488.It was for abt Rs 195/-

Since then there has been no news regarding the coupons.
We had complained several times but there is no response from the hindustan times side.
We even visited the local Hindustan times office but no progress.

I guess they are cheating the customers.
There will be several customers like me.

I want to know what can be done further.
I want my money back.

You can reach me at[protected]

Regards,
Jignesh Vora.

I got two year subscription from Hindustan Times on October 2007, after that I received paper only for two months and since then i had not received a single paper nor any coupon. I had given the cheque to the vendors person who use to put paper at our nearby society's now he also missing, my cheque amount is also get debited from my account in the name of H T Media, when I meet the vendor he says i dont know about your coupon and I dont know you too ! ! !. and he also says that we will cheack the same and inform you, but already 4 months passed no reply from the vendor. trying to contact Hindustan Times costumer care is stupidity, Nonsense, waist of time I am not bother for loss of Rs 199 towards my subscription, but worried for the despicable service of Hindustan Times, Very Very Very POOr Service...

Dear Sir/Madam,

I am one of your valuable customers who is reading Hindustan times from the childhood. I am staying in New Palam Vihar, Gurgaon, Haryana. For the last four months I am facing problem with the vendor who is distributing newspapers in our area. In February'08 when you were supplying Metro Now copy complimentary with Hindustan times the vendor is charging from us. When I spoke to him regarding this he told me that he will charge and if you want to complain to anybody go and do the complaint. After that he has stop delivering newspapers to our house. Inspite of our repeated request he is not delivering the newspaper at our house and as he is having his monopoly there no other newspaper vendor is ready to deliver the newspaper to our house.

The Agency's Name is Gupta News Agency and the vendor name is Yadhuvir.

You are requested to please look into this matter.

Await your response.


Best regards,


Manju Sharma
G-I-80, Phase-I
New Palam Vihar
District Gurgaon,
Haryana 122 017
Mobile : [protected]

Dear All,

I paid the amount Rs. 195 for two years subscription on 6th April 2008. Till today 18.06.08 no receipt of Coupons. They will alwasy say you will get it shortly. I got feedback from Santacruz office, Rohit Pujare on 12.06.08. we have couriered the same on 26.05.08. We have not received courier details from courier company. Vichare...Positively you should get it on Monday 16.06.08. On Tuesday 17.06.08 feedback from Sunil Maharana...he said just like that we need atleast one week more to get the courier details...I request you to wait for few more days... tHIS IS REALLY PATHETIC BY LOOKING AT THE SERVICE GIVEN BY HINDUSTAN TIMES...Todays feedback from aditya, why you are calling on this no? call on customer care no...[which they dont attend AT ALL] ALWAYS CALL ON BELOW NOS[protected]/4- SANTACRUZ OFFICE.

ALL THE BEST HINDUSTAN TIMES. ONLY GOD CAN SAVE.

PLEASE ADVISE ON COUPON STATUS AGAISNT FORM NO 295850

Amount Paid: 05.04.08

TILL TODAY NO RECEIPT OF COUPONS. 18.06.08

SAME COMPLAINT FROM MY SIDE...

PAID THE AMOUNT ON 05.04.08

TILL DATE NO RECEIPT OF COUPONSSSSSSSSSSSSSSSSSSSSS

FORM NO 295850

Yatish

Hindustan Times Daily Paper — 2ND YEAR COUPON BOOKLET

SIR,
MY FROM NO.140600,
I HAVE PAID 2 YEARS SUBSCRIPTION AMOUNT OF RS.350/- THEY HAD FORWARDED 1ST YEAR COUPON AND 2ND YEAR COUPON NOT FORWARDING, SAYING ALREADY FORWARDED DOOR CLOSED AND AGAIN TELLING THAT INCORRECT ADDRESS, DIFFERENT REASONS, REQUESTED THEM TO PROVIDE THE COURIER NOTE, BUT NOT GIVEN.

BECAUE OF NON SUBMISSION OF COUPON, PAPER VENDOR DISCONTINUED THE PAPAER SUPPLY, NOW ALMOST 3 MONTHS COUPONS ARE PENDING, NOW I HAVE TO PAY THE CHARGES AS HT IS NOT SENDING THE COUPONS.
YOUR ADVISE IN THIS MATTER SHALL BE HIGHLY APPRECIATED.

I have subscribed to hindustan times by the start of march.. till now i havnt received the coupons... The customer care ppl lodge a complaint whenever i call but i dont see any reponse. I have really fired the ppl and have also informed that i would serve a legal notice if not receiving the coupons within a week. i think these ppl have to be dealt leagally to teach what is Customer care!!!

The cheque has been cleared in the month of march itself and also the details of the number of calls could also be got from my bill. Is there anyone who had lodged a complaint or anything??

Date 01/09/2008
Respected sir,

Subscription Money taken but Subcription coupons not supplied coupons N 210745

We had subscribed to Hindustan TImes News Paper coupons for two years. Subscription was in the form of monthly coupons to be given to news paper vendor on monthly basis. Of the two years subscribed we had received coupons only for first twelve months. Hindustan times was supposed to give the remaining 12 months coupon at end of first year term ( June 2008) . But Hindustan times did not give the coupon so I promotly called up the customer care on 65958645 / [protected] to (Mahesh kunte & Sunil Gaikwad). The response from customer care was highly irr-responsible and negligent. Initially they said the coupons were despatched to the newspaper vendor directly. So we conveyed the same to the vendor, he said that he did not receive any coupons .. Then I called up the customer care again they said there was a delay in despatch and they were sorry about it and would be despatched immideatly. But till date we have not received the coupons and the money for one year of subscription has also not been re-funded. So I request the respected body to kindly interven and help me get a favourable compensation from Hindustan times.

Presently i am not getting Paper regulary and timely, i am requesting to concern person, pls look in to matter, my id 7645,

I am a regular reader of your newspaper, also participated in th HT win contest.
Apperently my name " Anil R" flashed in the 16th June's news paper stating that i had won a lap top for answering the 13th june's question right.

Was very excited about the news and was eagerly awaiting a call.

I tried calling their Mumbai office for assistance just to confirm if i was actually the one who won the prize.People just kept on transferring the phones from one number to other, in some cases i was made to listen to a pathetic prerecorded tune for more than 20 mins, people hung up calls.Later i was given an extension number, which no one has ever picked up.
all the joy of winning a laptop has completely sublimated by now and have decided to discontinue my subscriprion with the newspaper.
The worst part was that out of excitment i shared the news of winning a laptop with almost all of my frients, its been almost a month and they are making fun of me
So much for " HT WIN" Contest


Rgds,
Anil

I fall in the same bracket as all these subscribers, after having subscribed to HT from their inception in Mumbai, in fact, yesterday was my LAST DAY. My poor vendor supplied me till yesterday, without any coupons for almost a year, now I cannot literally 'pester' him anymore, for no fault of his ... in any case, besides HT's laid-back attitude towards its subscribers, even the quality of the English language has started deteriorating over the last many months. So, it's back to The Asian age & the good ole Times of India for me, may you Rest in Peace, HT ! !

Subscription Money taken but Subcription coupons not supplied
We had subscribed to Hindustan TImes News Paper vide "Form No: 100086" for two years. Subscription was in the form of monthly coupons to be given to news paper vendor on monthly basis. Of the two years subscribed we had received coupons only for first twelve months. Hindustan times was supposed to give the remaining 12 months coupon at end of first year term. But Hindustan times did not give the coupon so I promotly called up the customer care on 67764242 / 67764248. The response from customer care was highly irr-responsible and negligent. Initially they said the coupons were despatched to the newspaper vendor directly. So we conveyed the same to the vendor and in anticipation of coupons he supplied the news paper for two months. Even then the subscription coupons were not delivered. So we had pay the vendor seperately for two months.So we had to incurr a loss on the differential amount we paid to Hindustan times and what actually the news paper costs. Then I called up the customer care again they said there was a delay in despatch and they were sorry about it and would be despatched immideatly. But till date we have not received the coupons and the money for one year of subscription has also not been re-funded. So I request the respected body to kindly interven and help me get a favourable compensation from Hindustan times.

Subscription Money taken but Subcription coupons not supplied
We had subscribed to Hindustan TImes News Paper for two years. Subscription was in the form of monthly coupons to be given to news paper vendor on monthly basis. Of the two years subscribed we had received coupons only for first twelve months. Hindustan times was supposed to give the remaining 12 months coupon at end of first year term. Initially they said the coupons were despatched to the newspaper vendor directly. So we conveyed the same to the vendor and in anticipation of coupons he supplied the news paper for two months. Even then the subscription coupons were not delivered. So we had pay the vendor seperately for two months.So we had to incurr a loss on the differential amount we paid to Hindustan times and what actually the news paper costs. . But till date we have not received the coupons and the money for one year of subscription has also not been re-funded. So I request the respected body to kindly interven and help me get a favourable compensation from Hindustan times.

Hi !

My name is sanket Vaidya and I had given cheque which cleared on 29th May, Rs.349/= for MINT newspaper(hindustan times) 2 years offer but till today I have not received my coupon.

Whenever I called on their cutomercare number I got reply that "You will receive your coupon within a week time".(Sometimes they said you may receive today or tomorrow)

But after 2 and half months also I haven't received the coupons nor any correspodence from Hindustan Times.

Can anybody tell me after how many complaints against this company, consumer forerum will take action?

Thanks & Regards,
Sanket Vaidya

Hindustan Times — Money Taken but coupons not delivered

I had filled form for yearly subsctiption of Hindustan Times 2 months have passed but yet i haved not received the coupon yet

Dear All,

Going through all the posts, i get some solace as till date I was thinking myself to be the only victim of Hindustan Times Fraud. The second year coupon is due from April and Customer Care is the most pathetic service I have ever encountered. Last month I had to pay the vendor, and I think the same will be the case for this month.
I don't know of any other city but it seems that Mumbai HT is cheating all its subscribers. Hope the concerned authorities will take a note of this and initiate a fraud case against HT Media