| Address: Amritsar, Punjab |
I had applied for Hindustan Times newspaper for a period of 1 year in October, 2012 by my local vendor Partap Phone No.[protected], working for HT, Ranjit Avenue, Amritsar after a payment of Rs. 500. I asked for a receipt which he declined saying that he is not carrying the receipt book. I repeatedly called him, reminding to give it, but he turned a deaf ear.
Then he told me that there is no receipt with me, but you will get newspaper for 1 year. Few days later i got a call from HT Office, Chandigarh saying that you have subscribed the HT for 7 months and so with A make up Kit ( as per told to them by my vendor Pratap). I declined that and told that i need newspaper for full 1 year with no other scheme, which they accepted.
Now 5 months later i have stopped receiving my newspaper and on calling the vendor Pratap, he is misbehaving, under influence of alcohol he is making lewd remarks with obscene language.And he is refusing on the face to give me newspaper.
The newspaper is a national daily and such level of discrepancy is not acceptable neither is the language used by them, which is very very objectionable.
I request a sincere effort by your team to look into this piece of non sense..
Regards,
Dr. Anisha Sethi
MD, Skin and S.T.D
G block,
Govt. Medical College,
Amritsar.
(this is the address for the newspaper and has been verified by the customer care executive , HT, Chandigarh)
Aug 13, 2020
Complaint marked as Resolved
Hindustan Times — Misleading & Fraud by Hindustan times agent
Dear Team,I have registed for Hindustan times last year by paying 249 for 2 years subscription via chq number 516591 of DNSB bank, same was debited from my account on 4th August 2011 againts HT media,
The agent told me that i will be getting coupons for 1 year with in 1 week and post completion of 1st year the 2nd year coupons will b send,
however the year has crossed till date i havent got any response hence i contacted HT media, i was told that the agent has miss guided me an they are receiving such complaints from customer, they only "Sorry" for such fraud and misleading by no acton or compensation to customers, they do not have any escalations matrix for such case by the only word Sorry.
Even at the Vendor Mr. Rajendra Yadav confirme that the offer was for 2 years.
Please send these complaint to HT media for necessary action and i want my 2nd year subscription whcih was commited by HT agent,
Details:
Subscriber: Deepak Nikam,
ID: R0010627
Coupon No: 4010094
Scheme: HT @249
Regards,
Rakesh Nikam
M-[protected]
[protected]