[Resolved]  Hindustan Times Newspaper — Coupon Problem by newspaper vendor and forced to change to other newspaper

Nikhlesh.S.Multani
A/204, Menka Park,
Near Netaji Garden,
Ulhasnagar - 421005
Thane District

Respected sir,
I have been a patron customer since inception of hindustan times newspaper (Mumbai). But it is very sad on my part to inform you that the quality of service is now at the lowest levels.

The vendors behave like they are the owners of the company and have right to dictate us. My daily delivery boy took my full coupon book saying that vendor association has decided they themselves will fill the coupon and send to the company. His promise lasted for few months but now he does not give delivery of newspaper and when we(many others are facing same problem) ask - boss when you gave me the coupon book? who are you? talk to my owner...and so on are the replies given...

Please look into the matter as matter as many of your patron customers including me will soon shift to TIMES OF INDIA if these service levels remain the same...

Regards,
Nikhlesh.S. Multani
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

My customer account no. is 158561 and the subscription renewal cheque was given to vender in AUGUST '08 .Old subscription was upto OCTOBER '08.
One agent Mr Rajesh Sharma having excutive code T1X[protected] visited me yesterday INFORMING ME that the News paper vendor Mr Devi prasad Yadav phone no [protected] has not deposited my cheque in time and I will have to pay actual paper rate till some time a new scheme is introduced .
This will force me to look for stopping the paper and switch to TIMES OF INDIA, our old paper.
I have won a case against VLCC for misguiding & cheating me. Somebody by the name Kapil Dutta, identifying himself as a Hindustan Times correspondent got in touch with me & took the details of my case. He promised me that the write up will appear in HT's Metro section soon, as it is a landmark judgement and will provide a guiding force to many customers who have been taken for a ride by VLCC.

Its almost 3 weeks now, & nothing has come up in the newspaper so far.When I called up Kapil Dutta I did not get any convincing answers from him for not publishing my case. I am afraid, this person has been bribed by VLCC for not publishing it in the paper.

I urge the Hindustan Times authorities to investigate the matter & inform me about the outcome.
i dont like your news papers

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hindustan Times
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    951
    Pending
    0
    Resolved
    161
    Hindustan Times Phone
    +91 11 6000 4242
    Hindustan Times Address
    Hindustan Times House, 18-20, Kasturba Gandhi Marg, New Delhi, Delhi, India - 110 001
    View all Hindustan Times contact information