[Resolved]  Hitachi Air Conditioner — Very noisy AC and worst after sales service

Hitachi — noise

i bought a hitachi ac quadricool tm on th 4th of april 2009 from neha electronics, mayur vihar phase 1,unlike what it claimed to be thge ac is very noisy, i immediately complained about the noise. the techs same and pottered around for sometime, but the problem remained. when i started using it this year in april i have already filed three complaints regarding noise but nothing so far. the tech support seems arrogant and uninformed and hell bent on proving that there is no noise. i wonder what action i can take next

Hitachi Air Conditioner — SERVICE REQUEST

I HAVE REQUESTED FOR SERVICING OF AIR CONDITIONERS IN THE LAST MONTH,
I GET A PHONE CALL, THAT PERSON IS COMING TO ATTEND BUT NOBODY TURNS. THE EQUIPMENT IS STILL UNDER WARRANTY.
CAN YOU PLEASE FORWARD MY REQUEST TO HITACHI AIR CONDITIONING DIVISION

REGARDS
RKAUL
[protected]

my hitachi 1.5 ton ac remote is working as per its will.
your kakinada dealer could not attend the problem.
please help me.

ph:no:[protected]

email id: [protected]@yahoo.com

I am experiencing exactly same problem with my Hitachi Quadricool. It's extremely noisy. I could ave bought two low cost ACs like LG for this price and would ave had much better sleep. Vowed that would never ever buy any Hitachi product in my life. Made Several complaints but no solution.
Ashish Jain
[protected]

Same problem for me too .
mine is HITACHI summer QC but same problem . very worst in service, they did't responds !!!
Very noisy ?

hitachi air conditioner is low cooling & Tayalco Automobile is not god services

low cooling
hitachi air conditioner is low cooling & Tayalco Automobile is not god service

I have purchase one window air conditioner from Rhythm House Noida, one month back.

During installation i came to know that Fan is touching with lower body of AC and making lot of noise, I raise a complaints to dealer about the same.

He assured me to send somebody for rectification after 2-3 days one technician visited site and told me to replace the same ASAP.

After that another engineer visited the site and he rectified that problem.

Suddenly after 1-2 week same problem arise again. I contact to customer service for the same and they assured me that somebody will come and rectify the same within 48 hrs.

I am not happy with the services and product because machine having some problem from starting.

I advise everybody please do not purchase Hitachi product.

SOrry for last comment HITACHI Service is Really good in Chennai !!!

Hitachi engineer visited my ac and he rectified that problem, now running in good condition !!!
No problem bro !!!
I am happy with the service !!!

Hitachi — after sale never come for service and demo

i have bought an air conditioner on last year April till now there is nobody came for demo and service even we have call them so many time

Hitachi Air Conditioner — COMPLAINT OF HITACHI AC

R/Sir,



That I purchased one Hitachi Split 1.5T-ACE FOLLOW ME A.C. for Rs. 37,000/- from M/s. Deekay Vision Pvt.Ltd., SCF-17, Goal Market, Model Town, Ludhiana ag.bill no. 947/3.6.2010(Tel.No.5027070,5027171). But the A.C. is not working properly(no colling). I have many compltaints to service centre of Ludhiana Branch to Varinder(Head of the Service Centre) Tel.No.[protected],3523879. But no response recd.from service centre.

Now, I am request you to do the same as early as possible.


Thanking You.



Harbans Singh
Gill Road, Ldh.
M.No.[protected]

Hitachi Air Conditioner — no cooling in the new ac

i purchased a new air conditioner 1.5 tonnes of hitachi just 15 days back from big bazaar outlet of Rs 22890. since then there is no proper cooling in the new ac RAW218KRD and cash memo number is T37/42491. Two times the complaint has been done but in vain.

and yes my contact number is [protected]. there is a loud noise coming from the a/c and i think i have purchased a cooler and not an a/c as there is no cooling

Hitachi — AC Not working, Poor After Sales Service

I bought my Hitachi 5 Star rated window AC last month (May 2011). After running one month, it stopped working. I registered complaint with customer care three days ago. But Nobody is turning up to repair my AC.

It is so sad that the HITACHI brand image does not get suffered even after we register complaints. I must admit that Hitachi product and service have been very poor. I suggest that people should explore other options and do not spend extra money on brand name such as HITACHI. Go for LG, Samsung, Whirlpool, Godrej instead.


Brind
[protected]

Hitachi — replacement of defective air conditioner

helo sir/mam,
i m honey manchanda , i have bought a split ac(hitachi kaze 2 star) of two ton on 16/05/2011 from deekay electronics, ghumar mandi chownk, ludhiana. but i'm encountering many problems and already complained about it to the dealer but he told me this is not my duty now its company's responsibility then he gave me the numbers of company's personnels namely Honiesh([protected]) and Tanveer([protected]). i have contacted them but they always make lame excuses and have also repaired it for 3-4 times,still there occur some problems in it. i had told them to replace it and they agreed to it but after few days they again gave me another excuse.so, now i want u to solve my problem and replace it as early as possible.
I shall be very thankful to u.
yours truly
honey manchanda
[protected] , [protected]

Hi,
I am too facing the same situation.I bought the Hitachi AC on 24th March 2012. Its noisy and above all the grill is broken but I am not getting any positive response to replace the same.

Regards,
Spandita

Same here I bought a Hitachi Ac 1.5 ton and its not cooling and when Hitachi is not responding whether they are goin to replace or not!!! Totally fed-up. Also don't buy products from ACE TECHNOMARK, Great India Place Mall, Noida as they dont take any responsibility of the products sold and make you chase them for small things!!! Charu

I AGREE to all above mentioned complaints because i also bought the HITACHI AC and when i got it installed i found it making so much of noise that we cant sit with the AC on and i have even filed a complaint but no action has been taken yet... Wonder that without quality checks they are sending their product for selling... Pathetic service, pathetic quality ... Not recommendable.

Nobody is listening to attend my complaints – from a world fame company – “HITACHI”
I am calling to the concerned regularly since last one week even thrice a day but no body listening

Dear Authority,

My Complaint number
• On dated May 24, 2012:[protected] – case and[protected] – case
• On Dated May 28. 2012 :[protected] – case and[protected] case

Reference:
• I purchased two Window AC on 18/06/2011 vide invoice no SLF02A[protected] from TATA CROMA DLF MEGHA MALL Gurgaon in the Name Kuldeep Singh Chauhan
• I called only Company to install and shift the units.
My Units’ Complaints are:-
• My One unit being very hot and not working properly.
• Second unit is not cooling as required.
• Both Units’ front and rear soft nets are pressed badly – it’s not good. (Your field technician Mr Javed came when shifted the units).
• He “Mr Javed” partially damaged my units and not working properly.
• After few days when we checked the ACs and found one unit damage due to high voice.
Complaints against the technicians:-
1. I feel your technicians are unskilled labours.
2. Field technicians are handling the units carelessly.
3. Always these technicians insist to sign the service paper at the spot without checking it to run the unit at least one hour running.
4. These technicians are not polite – some time very rough on asking something.
5. On shifting your Technician Mr Javed came and damage one AC unit and he did not inform us.
Please, do the needful.
6. On May 27, 2012, your technician Mr Sumit came in a hurry and treating the units very carelessly and insisting to sign the service paper. But problem not resolved. (complaints :[protected] and[protected].)
I had to lodge a second complain:-
• On May 28, 2012, I had to lodge second complaint –[protected] – case and[protected] – case)
[protected]xx[protected]
• I dialled to [protected] at 9.40am on 2nd may. 2012 – Mr Janadarn – gave me email [protected]@hitachi-hli.com and suggested me to dialled to the same number but extension 2
• To Purvi - I dialled to [protected] – extn 2- at 9.40am on 2nd may. 2012 – she assured me to do the needful.

Hitachi Air Conditioner — low cooling

Dear Sir,

I was purchased hitachi ac on 25/06/11. already I was complained (complained no-[protected]) 15 days before regarding no effective cooling. after that service engg came and clean the front filter and back side fins , but again problem is coming. plz take some needful action.

model no- RAV518ERD
RGD MB NO- [protected]

Regards

Vinod Kumar Gupta

[protected]