[Resolved] Home Town — Multi function shower panel | |||
i hav bought a shower panel & wooden vanity in April 2010 form Lucknow Home town , Last one month i have face a prolem in my shower panel but lucknow home town staf[censored]nable to solve my problem, His staff all committment are false, Sunny Dua Lucknow Mob No-[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Dear Customer,
This message is from HomeTown.
The Free Installation, covers the standard installation of the AC. However if the compressor fixing is at a very far distance from the main unit or vice-versa, it requires additional material and hence there is an extra cost involved. This is as per the industry standards.
For any further queries please feel free to contact us on [protected]@futuregroup.in.
Assuring you the best of our services.
Sincerely,
Customer service.
This message is from HomeTown.
The Free Installation, covers the standard installation of the AC. However if the compressor fixing is at a very far distance from the main unit or vice-versa, it requires additional material and hence there is an extra cost involved. This is as per the industry standards.
For any further queries please feel free to contact us on [protected]@futuregroup.in.
Assuring you the best of our services.
Sincerely,
Customer service.
Dear Mr. Sunny,
We regert the inconvenience caused to you.
The above said complaint was resolved and we have received your confirmation.
Should you have any further query, please feel free to write to [protected]@futuregroup.in
Sincerely,
Customer Service.
We regert the inconvenience caused to you.
The above said complaint was resolved and we have received your confirmation.
Should you have any further query, please feel free to write to [protected]@futuregroup.in
Sincerely,
Customer Service.
Home Town — delayed installation of panels
SirI booked shower panels on 18th June 2011 vide your buyer’s order no.:- [protected] with a promise from you that these panels will be installed on 25th june 2011. please note the panels available with you in stock were picked to ensure these will be installed by the said date, but there seems to be no trace of your technician. I tried to contact Mr. Naveen (mobile :- [protected]) incharge, but the my calls are ignored. This is disappointing.
I am planning to return the panels.
Dear Mr. Nandakishore Atur,
This message is from HomeTown Customer Service.
We regret the inconvenince caused to you.
We also received your mail on [protected]@futuregroup.in.
This is to confirm that our executives got intouch with you on 28th June itself, and the technician also visited the place and has started the installation work.
Should you have any further difficulty, please feel free to write to us on [protected]@futuregroup.in.
Assuring you the best of our services.
Sincerely,
Customer Service.
This message is from HomeTown Customer Service.
We regret the inconvenince caused to you.
We also received your mail on [protected]@futuregroup.in.
This is to confirm that our executives got intouch with you on 28th June itself, and the technician also visited the place and has started the installation work.
Should you have any further difficulty, please feel free to write to us on [protected]@futuregroup.in.
Assuring you the best of our services.
Sincerely,
Customer Service.
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Home Town — Free Installation
Home Town offers great deals on many appliances like ACs with a promise of FREE INSTALLATION. However that's a trap. The Service provider who came for installation is asking for many additional material to be paid by us at a cost double than the market price. It is a big harrassment to negotiate with these service shops. We are stuck as we had to pay 100% advance and the only option is to follow up with the un-reasonable service provider. I would never never never buy ANY THING WITH FREE INSTALLATION FROM HOME TOWN.