Home Town — WRONG BILLING

HI PRIYA, I HV PASTED YOU THE MAIL WHICH I SENT TO HOME TOWN KOLKATA----amit shah to ht.kolkata
show details Jul 18 (3 days ago)

Dear Sir/Mam,
I Have purchased some of the items on dtd-17/07/2011 via cash memo no.1623, 1624 and 1625. The cashier was Sandipp which is printed on cashmemo. When i was getting the bill done for the items whichn i have purchased one of the product which was under the tag of 60% was being billed to me at 40% off when i opposed why 40% then he himself told me that he will take permisson from manager and then he will make new bill and that will be 60%off so i relived on it and paid for all as he said to me But when i returned back to home and was checking the bill and the products which i purchased and i was totally shocked that He made 2 bills of the same product and charged me twicely when i have one pc only.
I AM PROVIDING YOU THE PRODUCT CODE AND NAME FOR THE REFRNCE: [protected] PORTICO KIDS SG.
I ALSO CALLED AT THE GIVEN NUMBER WHICH IS PRINTED ON THE CASH MEMO AND LODGE A COMPLAIN TO MS.SAYANI AND CAME TO KNOW THAT THIS NUMBER IS JUST A CALLCENTRE WHY I AM BEING COMPELL TO SEND MAIL FOR THE MISTAKE OF THE CASHIER AND NOT BEING PROVIDED THE STORE PHONE NUMBER .
I NEED MY CASH TO BE REFUND OR ELSE I WILL BE COMPELLED TO GO TO THE CONSUMER CARE..
I HAVE PURCHASED ONLY ONE PC BUT CASHIER HAS CHARGED ME TWICELY YOU SO I SHOULD GET A REFUND OF RS.1619.00...
WAITING FOR YOUR EARLIEST REPLY...

Dear Mr. Shah,

This message is from HomeTown.

We regret the inconvenience caused to you.

This is to confirm that the above said issue is sorted out to your satisfaction.

Sincerely,
Customer Service.

hi,
Got bck my money as a credit note ...Thanks a lot for all your help...



AMIT.SHAH
[protected]