[Resolved]  Hometown - Futurebazaar — Not returning of my advance in spite of them not being able to deliver the product

Address:

Bangalore, Karnataka

Hi,

I ordered for a wooden bunker bed on 2nd August 2011 at Bangalore- Banashankari Hometown paying Rs 2000 advance. I was told that the product will be delivered within 30 days. But after 2 weeks when i went to them just to check the status, they mentioned that they will not be able to deliver the product since it was out of stock. When i questioned them, that even at the time of paying the advance i had asked them if they are sure about product being in stock, their answer was affirmative. But they did not have an answer. So i requested them to refund my advance which they agreed to and mentioned that they will repay it in a weeks time. Now its been 4 weeks since that happened and i am yet to get my advance money back. Whenever i go there to enquire they give me silly reasons and tell me that they will call me on the status within 2-3 hours which has never happened till now. I am yet to receive my advance and am still waiting for the same.

I also see that there are many other consumers whom i got to meet when i visited the shop and have similar complaint. I see a trend here, that the hometown guys take advance without having a product from many consumers and try to return the money after a month or two. This will provide them an interest free capital/money to invest in their business. I plan to take this to consumer forum if i do not get a suitable response within the next 24 hours. I may be one of the few customers for whom the advance i have paid is a small amount, but there are many lower middle class customers who come there and get cheated by such fraudlent means by hometown futurebazar group.