Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Dear Sir,

As a good will gesture from ICFAI, I got an Rs.500/- worth of gift voucher. Which I thought I would redeem from Big Bazaar, Ameetpet, Hyderabad, but the experience of shopping at Big Bazaar with this Voucher has been nothing less than a horror trail.

Before starting with my shopping itself I asked couple of ladies at the cash counter if the gift voucher was valid and they gave me a positive response.br...

Dear Sir

Every time I go the these shops/malls in the city they charge extra for polythene carry bag giving excuse that government has instructed them to but in my opinion they should be providing paper bag to customer so that we can save the environment.

Thank you....

sir,
I had bought a PHILIPS sandwich maker from BIG BAZAAR ,PATNA . on 25 jan 2012.on reaching home when I opened the packet ,I found the lower body of sandwich maker broken .On contacting the PHILIPS service centre at patna, they asked me to take the damaged product back to BIG BAZAAR . When I took the product to big baazaar , the sales men were blaming me for the damaging the product. They were so rude and loud . I fail to understand...

This is about the Big Bazaar outlet at Aditya Mall in Indirapuram, Ghaziabad. It is one of the the biggest in size in Indirapuram and lowest in terms of polite consumer behaviour. Recently, they started a drive to ask customers to bring their own bags to carry the purchased stuff or buy plastic bags at a cost. So far so good. However, their environmental sensitivity is limited by their convenience. They will not pack the stuff purchased in...

I purchased a pair of shoes from future bazaar online,when i purchased the shoes it was in stock and the customer care called me up to let me know that i would need to pay the cash at the bank for which i did the very next day,however its been a long wait approximately 2 months and the product is still not arrived.I called the customer care several times and now they tell me i will have to cancel the order from my side for which i have refused,This...

This is to inform you that today i.e 25th jan 2012, I had visited to BigBazaar, Fathehabad Road, Agra there i had collects the good in bulk and had gone to the billing counter, where my bill was done but before the bill was printed by the cashier Mr. JataShanker Mishra came and says that this goods would not be billed. He called two or three persons and said that your billing will not be done and insulted me infront of your staff as well...

SIR, Date: 19/01/012

With due respect I would like to bring to your kind information that PAYBACK CARD no [protected],
India's largest loyalty program of BIG BAZAAR, BHANGAGARH GUWAHATI 781005 was not given to me on 06/12/2011 when I cleared my Bill of Rs. 1474. My receipt No is 0028276 on 06/12/2011....

I have bought 4 furniture's of Big bazaar. When I was buying those, I was apprehensive that after I buy the things I may not get the after sales service. i am in a transferable job. But at that time they said that whenever I get transferred I should inform the Local Big bazaar office and they will come and fix it.

Till now i have asked the Big bazaar fitters 3 times to come and fit my things but nobody came. I also asked...

This happened for more than 3rd time.The salesman at big bazaar , ahmednagar are extremely arrogant as well as non-cooperative.
Whenever anything is needed salesmen not available . One has to search them and after searching also they don't pay attention to you.
Many salesmen even don't know where the product is placed and even the product availability.
On top of it on billing counter salesmen never have change...

This was my first purchase from Home Town.

Purchased Date - 14/01/2012

SONY LED
SHOE RACK

I AM VERY MUCH DISSATISFIED WITH THE WAY THEY ASSUARE FOR THE DELIVERY OF THE PRODUCT.

Delivery Failed on the Date promised - No Issue.
Nobody contacted me about the NON-DELIVERY - Very Bad. Not Expected.
Reason for the NON-DELIVERY - ...

Hi,

This is to state that the staff of Big Bazaar is very unhelpfull today 14th Jan 2011 ( 11:30 to 12:30 noon) there were only 2 counters working in the entire premises.
More that 15 customers were waiting and out of the 2 counters 1 has some technical fault.

After complaining for the same the staff was not ready to open other counters rather they said its your wish if you want to buy you hav to stand...

I ordered Washing Machine on Dec 25th 2011. i paid Full Amount to machine.

Till now they not delivered,

Daily i am calling the management office, they told today will deliver, & evening will deliver & tomorrow morning will deliver. this same reason they are telling daily.

somany complaints i saw in internet also but they are all not given any complaint to Consumer Court.

iam...

Dear Sir,

I purchased one T.V table(sugar trolley) from big bazar in express avenue at royapetta,Chennai on 26/10/2011 for an amount Rs4999/-.During purchase they informed that they will deliver the product within two -three weeks time and assemble the product.They deliver the product but till now nobody from big bazar came to assemble the trolley.when contacted also i am not getting any positive from big bazar employee.br...

Bought three wash basins vide cash memo number T72/354 dated[protected].
One of the wash basin model number [protected] was found to be damaged as informed to us by plumber Mr.Sumit Ojha sent by big bazaar, ranchi. After repeated reminders and personal contact with the personnels of big bazaar, ranchi Mr.Ananjan Khatua, ASM and Mr.Gurucharan Das, Sr, they finally instructed me to bring the wash basin to big bazzar and to surrender...

Hello,

We have purchased Sansui 32inch LCD from Big Bazaar ,Sitabuldi Branch,Nagpur , date - 25th Dec 2011.
They delivered defected piece and when we asked for replacement they told the same is not available.
It is more then 10 days now and the complaint is still not addressed.
Please look into this.

Thanks ,
Neha
[protected]...

I had registered a complain with customer-care center of non-heating in the Microwave oven. Their service men came and told that a part has to be changed. 20 days have passed and they have not replaced the part and rectified the problem.

Gentlemen my suggestion is never buy any Koryo product from any place, because you will be a sufferer like me....

Dear Sir/Madam,
I purchased sofa set and centre table in Hometown, punjagutta, hyderabad for Rs. 50,000.00. There is a manufacture

problem in sofa set delivered to my place and it is not exactly the same as displayed in showroom. Upon complaining the same,

concerned executive visited my place for investigation. He agreed that, there is problem and it needs to be replaced.

Talking...

In big bazar Tofu is being sold as Paneer . They label the item as paneer and bill it as tofa . The product is sold at rates of paneer and the customer is misguided . This is happening in Great india place mall Noida.
With many people not knowing the difference between the two they are easily fooling them ....

Its very sad to know that a big outlet can have such a careless cashier and even the manager who is not care full at the time explaining the order which is to be billed. I have made an advance for a dining table and wanted to have an installment facility and according to the manager only 10% had to be paid by me for an advance order but the cashier have made a bill of full amount and have charged my card. The manager present out there did...

I had booked a Kurlon mattress last week with Hometown Vikhroli, which was supposed to be delivered on last sunday i.e. 18th Dec'11. I am still waiting for the mattress, its been three days now and theres no update from them. I have been calling those bunch of from howntown since sunday and yet its not delivered. Each time i call they pass it on to some other person and i have to start allover again, explaining why i had made the call......