Claimed

Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated May 15, 2024
Complaints 3869
Resolved
1795
Unresolved
2074
Quick Links
Statistics
Share
Contacts

File a complaint to Big Bazaar / FutureBazaar / Future Retail / HomeTown

Having problems with Big Bazaar / FutureBazaar / Future Retail / HomeTown?

File a complaint and get it resolved by Big Bazaar / FutureBazaar / Future Retail / HomeTown customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 165

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mandar Rai
Jan 31, 2012
Report
Copy

Coupon

Address: Andhra Pradesh

Dear Sir,

As a good will gesture from ICFAI, I got an Rs.500/- worth of gift voucher. Which I thought I would redeem from Big Bazaar, Ameetpet, Hyderabad, but the experience of shopping at Big Bazaar with this Voucher has been nothing less than a horror trail.

Before starting with my shopping itself I asked couple of ladies at the cash counter if the gift voucher was valid and they gave me a positive response.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sam013024
from Kolkata, West Bengal
Jan 29, 2012
Resolved
Report
Copy
Resolved

Charging money for baggage

Address: Khordha, Odisha

Dear Sir

Every time I go the these shops/malls in the city they charge extra for polythene carry bag giving excuse that government has instructed them to but in my opinion they should be providing paper bag to customer so that we can save the environment.

Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dr.roohi
Jan 28, 2012
Resolved
Report
Copy
Resolved

rude and unprofessional behavior of manager of electronics section

Address: Patna, Bihar

sir,
I had bought a PHILIPS sandwich maker from BIG BAZAAR ,PATNA . on 25 jan 2012.on reaching home when I opened the packet ,I found the lower body of sandwich maker broken .On contacting the PHILIPS service centre at patna, they asked me to take the damaged product back to BIG BAZAAR . When I took the product to big baazaar , the sales men were blaming me for the damaging the product. They were so rude and loud . I fail to understand...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sandrakaruna
from New Delhi, Delhi
Jan 27, 2012
Resolved
Report
Copy
Resolved

Rude behaviour

Address: Ghaziabad, Uttar Pradesh

This is about the Big Bazaar outlet at Aditya Mall in Indirapuram, Ghaziabad. It is one of the the biggest in size in Indirapuram and lowest in terms of polite consumer behaviour. Recently, they started a drive to ask customers to bring their own bags to carry the purchased stuff or buy plastic bags at a cost. So far so good. However, their environmental sensitivity is limited by their convenience. They will not pack the stuff purchased in...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
carlton maseyk
from Kolkata, West Bengal
Jan 27, 2012
Resolved
Report
Copy
Resolved

POOR CUSTOMER CARE

Address: West Bengal

I purchased a pair of shoes from future bazaar online,when i purchased the shoes it was in stock and the customer care called me up to let me know that i would need to pay the cash at the bank for which i did the very next day,however its been a long wait approximately 2 months and the product is still not arrived.I called the customer care several times and now they tell me i will have to cancel the order from my side for which i have refused,This...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
Vishal Singhal
from Mumbai, Maharashtra
Jan 26, 2012
Resolved
Report
Copy
Resolved

misbehaviour done by the employee Mr. Jata Shankar Mishra Of Big Bazaar

Address: Agra, Uttar Pradesh

This is to inform you that today i.e 25th jan 2012, I had visited to BigBazaar, Fathehabad Road, Agra there i had collects the good in bulk and had gone to the billing counter, where my bill was done but before the bill was printed by the cashier Mr. JataShanker Mishra came and says that this goods would not be billed. He called two or three persons and said that your billing will not be done and insulted me infront of your staff as well...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
labakrthakuria
from Delhi, Delhi
Jan 19, 2012
Resolved
Report
Copy
Resolved

Irregularities in issuing PAYBACK CARD to Daily Customers

Address: Assam

SIR, Date: 19/01/012

With due respect I would like to bring to your kind information that PAYBACK CARD no [protected],
India's largest loyalty program of BIG BAZAAR, BHANGAGARH GUWAHATI 781005 was not given to me on 06/12/2011 when I cleared my Bill of Rs. 1474. My receipt No is 0028276 on 06/12/2011....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
sougata dutta
from Mumbai, Maharashtra
Jan 17, 2012
Resolved
Report
Copy
Resolved

No after sales service

Address: Visakhapatnam, Andhra Pradesh

I have bought 4 furniture's of Big bazaar. When I was buying those, I was apprehensive that after I buy the things I may not get the after sales service. i am in a transferable job. But at that time they said that whenever I get transferred I should inform the Local Big bazaar office and they will come and fix it.

Till now i have asked the Big bazaar fitters 3 times to come and fit my things but nobody came. I also asked...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
anaghasaxena
from Nashik, Maharashtra
Jan 17, 2012
Resolved
Report
Copy
Resolved

misbehavior of staff

Address: Ahmednagar, Maharashtra

This happened for more than 3rd time.The salesman at big bazaar , ahmednagar are extremely arrogant as well as non-cooperative.
Whenever anything is needed salesmen not available . One has to search them and after searching also they don't pay attention to you.
Many salesmen even don't know where the product is placed and even the product availability.
On top of it on billing counter salesmen never have change...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anupamthakur
from Chennai, Tamil Nadu
Jan 17, 2012
Report
Copy

DELIVERY NON-ASSURANCE

Address: North 24 Parganas, West Bengal

This was my first purchase from Home Town.

Purchased Date - 14/01/2012

SONY LED
SHOE RACK

I AM VERY MUCH DISSATISFIED WITH THE WAY THEY ASSUARE FOR THE DELIVERY OF THE PRODUCT.

Delivery Failed on the Date promised - No Issue.
Nobody contacted me about the NON-DELIVERY - Very Bad. Not Expected.
Reason for the NON-DELIVERY - ...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Soumyadarbari
from Pune, Maharashtra
Jan 14, 2012
Resolved
Report
Copy
Resolved

Closed Counters

Address: Allahabad, Uttar Pradesh

Hi,

This is to state that the staff of Big Bazaar is very unhelpfull today 14th Jan 2011 ( 11:30 to 12:30 noon) there were only 2 counters working in the entire premises.
More that 15 customers were waiting and out of the 2 counters 1 has some technical fault.

After complaining for the same the staff was not ready to open other counters rather they said its your wish if you want to buy you hav to stand...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
karti32
from Bengaluru, Karnataka
Jan 11, 2012
Resolved
Report
Copy
Resolved

Useless Service & Theft my Money

Address: Karnataka

I ordered Washing Machine on Dec 25th 2011. i paid Full Amount to machine.

Till now they not delivered,

Daily i am calling the management office, they told today will deliver, & evening will deliver & tomorrow morning will deliver. this same reason they are telling daily.

somany complaints i saw in internet also but they are all not given any complaint to Consumer Court.

iam...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
R
rina ray
from Pune, Maharashtra
Jan 7, 2012
Resolved
Report
Copy
Resolved

LATE DELIVERY & ASSEMBLY

Address: Tamil Nadu

Dear Sir,

I purchased one T.V table(sugar trolley) from big bazar in express avenue at royapetta,Chennai on 26/10/2011 for an amount Rs4999/-.During purchase they informed that they will deliver the product within two -three weeks time and assemble the product.They deliver the product but till now nobody from big bazar came to assemble the trolley.when contacted also i am not getting any positive from big bazar employee.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rajiv2012
from Ranchi, Jharkhand
Jan 6, 2012
Resolved
Report
Copy
Resolved

Replacement of damaged wash basin

Address: Ranchi, Jharkhand

Bought three wash basins vide cash memo number T72/354 dated[protected].
One of the wash basin model number [protected] was found to be damaged as informed to us by plumber Mr.Sumit Ojha sent by big bazaar, ranchi. After repeated reminders and personal contact with the personnels of big bazaar, ranchi Mr.Ananjan Khatua, ASM and Mr.Gurucharan Das, Sr, they finally instructed me to bring the wash basin to big bazzar and to surrender...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
neha.t
from Nagpur, Maharashtra
Jan 5, 2012
Resolved
Report
Copy
Resolved

Delivered defective item

Address: Nagpur, Maharashtra

Hello,

We have purchased Sansui 32inch LCD from Big Bazaar ,Sitabuldi Branch,Nagpur , date - 25th Dec 2011.
They delivered defected piece and when we asked for replacement they told the same is not available.
It is more then 10 days now and the complaint is still not addressed.
Please look into this.

Thanks ,
Neha
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rajesh Kumar 179
from Chennai, Tamil Nadu
Jan 3, 2012
Resolved
Report
Copy
Resolved

Not attended customer complaint

Address: Ghaziabad, Uttar Pradesh

I had registered a complain with customer-care center of non-heating in the Microwave oven. Their service men came and told that a part has to be changed. 20 days have passed and they have not replaced the part and rectified the problem.

Gentlemen my suggestion is never buy any Koryo product from any place, because you will be a sufferer like me....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sunny_wshastry
from Mumbai, Maharashtra
Dec 31, 2011
Resolved
Report
Copy
Resolved

Manufacture problem of sofa set

Address: Andhra Pradesh

Dear Sir/Madam,
I purchased sofa set and centre table in Hometown, punjagutta, hyderabad for Rs. 50,000.00. There is a manufacture

problem in sofa set delivered to my place and it is not exactly the same as displayed in showroom. Upon complaining the same,

concerned executive visited my place for investigation. He agreed that, there is problem and it needs to be replaced.

Talking...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
deeptiguptadelhi
from Gurgaon, Haryana
Dec 28, 2011
Resolved
Report
Copy
Resolved

selling tofu in name of paneer

Address: Uttar Pradesh

In big bazar Tofu is being sold as Paneer . They label the item as paneer and bill it as tofa . The product is sold at rates of paneer and the customer is misguided . This is happening in Great india place mall Noida.
With many people not knowing the difference between the two they are easily fooling them ....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
kirandhar
from Kolkata, West Bengal
Dec 25, 2011
Resolved
Report
Copy
Resolved

CARELESS CASHIER AND BILL TRANSACTION

Address: South 24 Parganas, West Bengal

Its very sad to know that a big outlet can have such a careless cashier and even the manager who is not care full at the time explaining the order which is to be billed. I have made an advance for a dining table and wanted to have an installment facility and according to the manager only 10% had to be paid by me for an advance order but the cashier have made a bill of full amount and have charged my card. The manager present out there did...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nilesh R
Dec 21, 2011
Resolved
Report
Copy
Resolved

Reg: Kurlon Mattress

Address: Mumbai City, Maharashtra

I had booked a Kurlon mattress last week with Hometown Vikhroli, which was supposed to be delivered on last sunday i.e. 18th Dec'11. I am still waiting for the mattress, its been three days now and theres no update from them. I have been calling those bunch of from howntown since sunday and yet its not delivered. Each time i call they pass it on to some other person and i have to start allover again, explaining why i had made the call......
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy