Honda Aviator — Defective Foot-rest Mat

Address:Jaipur, Rajasthan

Sir
I am a regular customer of yours since 7 years. I have great faith in your company and you have always been my 1st and only choice.
I recently purchased a honda aviator i.e. on 29th May, 2013 from your authorized Dealer 'Shrerit Auto Pvt. Ltd. , Jaipur' . The details on the purchase are below. I have a complaint against the product. The 'Footrest- Mat' is problematic. It is not according to your company standards. It does not properly fit to the main body of the aviator, and comes out often when driving.
When I contacted the dealer about this, he said that this is a general problem with this product and they can't do anything about it.
I have also lodged a complaint with them whose folio no. is 13 in dealer's suggestion/complaint register.
I would like you to look into this problem and remove this problem as soon as possible.

Also, I have a suggestion for a possible solution of the problem. The diameter of the footrest-mat 'rubber locks' that fix the mat to the body can be increased so that they lock properly.
I look forward for your reply.
Thank you.

Yours faithfully
Manoj Agarwal

Details of Purchase-
DEALER- Shrerit Auto Pvt. Ltd.
INVOICE NO. - 13IN01075
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HONDA AVIATOR — non geuine product

dear sir/madam,
i bought honda aviator on 1 nov 2009,since then it has so may problems that i have to go to agency after every second day.as the scooter is self start i have problem in that.it does not work and i have to use the kick.when i got it checked they said that the battery needs to be charged.they charged it and gave it to me.again after two days it did not work and i had to go again ,they said that they will charge the battery again.wat they hell these guys are just makig fool of me.i am working and i dont have much time.kindly c to it plzz dont ignore.your employees quality is not that good.kindly c to it.wat is the fun spending so much and not geeting worth of it.

Hero Aviator — Product fault

Dear Sir / Madam

The model is Aviator and its no. is RJ-14NS 3905. Invoice no. is 09INO1234 From Satnam Honda in Jaipur.

After 1-2 months from purchase, it started giving trouble. Even after the servicing, problems were there and recently, when I got it back from the service centre, my problems increased. Despite of getting few of them solved. I was indulged with many more problems which are listed below:

· Its self start, alarm as well as horn does not work

· It is not giving its average (per litre).

· Its front part has left its position.



We are now very much fed up from all these.

Very First Service Then Service Staff Says That This Aviator Pc Is diffictive.But Sevrel Times Problem Solve in Warranty Period but not give proper soluation.I will pay any cost to give proper soluation from your's Side.


Hoping for an early favorable action.

Yours sincerely

Mr. S.M.Parwal
[protected],[protected]
please help

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