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Honda Cars India Complaints & Reviews

1.5
Updated: Aug 2, 2025
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S
Sonia Deol
from Chandigarh, Chandigarh
Mar 5, 2013
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sir,
as we have submit documents and we want to make corrections as by default name and address are as simmi and 2841/1 sector 40-c chandigarh while its simmi (Tara Rani) and 2841/2 sector 40-c chandigarh.we are not able to get our RC for aviator so please help us to get our aviator's RC as soon as possible.thank you.

Honda — not getting the registration

on 6th of april i bought a honda aviator from a showroom called suprava auto centre.1 and a half month gone but still they are unable to get my number or registration.i am going or calling them everyday but no answer everyday they are saying yu will get today or tommorow.when i last went on 12th of may they told me still now they didnt got the number.but one of friend who bouth a hero honda bike got the number in just 7days.i dont known what is wrong with me. i am not a enemy of them that they are delaying it.
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    S
    swati_2skc
    from Bengaluru, Karnataka
    Mar 5, 2013
    Resolved
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    Address: Visakhapatnam, Andhra Pradesh

    Hello,

    This is in regard to the many engine problems that I have been facing since the purchase of my aviator. Its battery went dead exactly the second day from purchase. It had to be hauled to the showroom where it was put right and we were told that it will not give rise to any more problems. Three months and it stops flat on my way to college. Nothing would start it. I had to request a nearby mechanic who resolved the problem. It worked fine for another few months and on one outing with friends, it starts misfiring and stops dead on an uphill road. I had to haul it all the way back to the city and get it repaired. And as if it weren't enough, it always used to misfire from time to time. I got it to hyderabad when I joined Wipro and came here to work.

    It worked fine three months and then the self start stopped working. I gave it to the showroom for a service and repair and it was given back to me with assurance that nothing would go wrong. When I took it back again because the repaired self was still giving me trouble, the mechanic tinkered around a bit and it started working. I asked him to check if the bike needed an oil change or a service and he denied. One fine day, the horn suddenly stopped working. On the way to the showroom, the bike suddenly stopped dead (The self was still not working, by the way!).

    Another visit to the showroom and they say that the engine is damaged because there was no engine oil. And now, they tell me I should replace my engine and it will cost 12,000 rupees. If I sell my bike, I will get only 20, 000 rupees. I had invested upto 60000 in the bike. And it has been just 2 years since its purchase. Even the loan on the bike is not yet cleared. What quality is this that hassles your customers so? I request you to kindly replace the bike and if that is not plausible, kindly do replace the engine, at least. If I had enough proofs, I would have certainly gone to the consumer court. Unfortunately, you got lucky there. I never thought buying my favorite bike would be so expensive.
    Aug 13, 2020
    Complaint marked as Resolved 
    Did ur problem resolved??? &How??I m facing similar problem...
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      R
      Ravi Nair AP
      from Malappuram, Kerala
      Mar 3, 2013
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      Address: Malappuram, Kerala

      Scooter No KL 10 AM 4430 was charged with Rs 180/- on 2nd Free Service. In spite of my repeated requests on tele No [protected] and [protected] they have not provided a bill.Is it authorised to charge on free service which is not existing in other companies.For 1st free service also they had charged at Manjeri service center.After service the speedometer is not functioning .Please clarify. thanks.

      Major Ravi Nair [protected]
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        J
        jajuswapnil
        from Ludhiana, Punjab
        Mar 3, 2013
        Resolved
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        Address: Pune, Maharashtra

        I wanted to transport my White Honda Activa (MH 12 FN 3748) from Pune to Solapur. I went to parcel office in Pune on 01 March 2013 at 9.00 pm and did all the needed formalities. (Receipt number : A46622)
        The attendant at the parcel office confirmed me the receipt of my vehicle and it was supposed to be parceled in the same Train (Pune Solapur Passenger). Next day morning when I reached Solapur by the same train and enquired about my vehicle, attendant at Solapur mentioned that the Luggage compartments were empty and asked me to try later.
        I then asked my Brother In Law to personally go and check at Pune station. He found that vehicle was not loaded itself in the train and thus he asked the attendant about the same. Attendant then sent a guy to load the vehicle in Pune Solapur Passenger (Dated : 2 March 2013) at 10.45 pm.
        But next day morning when I went to Solapur Station to collect it, the attendant again told me that the vehicle is not arrived in the parcel van.
        When I tried to enquire about the vehicle I didnt get any proper response from Solapur attendants and they didnt give us any enquiry details.
        Aug 13, 2020
        Complaint marked as Resolved 
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          L
          Leenakandan
          from Chennai, Tamil Nadu
          Feb 27, 2013
          Resolved
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          Resolved

          Address: Kanchipuram, Tamil Nadu

          This is to inform you that i have serviced our two wheeler yesterday. The service is very poor and by yesterday at 6.45p.m we got the delivery from perambur service centre hardly is runs only 15 minutes after that the bike has been stopped battery is totally is doen we have been keep on informing to our a distilled water in it but they given us free maintenance battery not working, kicker is also not working and close by we went to other mechanic at we spent Rs. 200/- but for the service we have spent Rs. 2,100/- and when we take delivery just now they have washed the vehicle without removing the tank cove, seat cover the water is dripping from my vehicle and they wiped and gave us i think this is not right and also note that we have bought the vehicle on aug 2011 i have changed my chain spracket twice once in padi punagar and other one in perambur wanted to know what is life of the chain spracket and want to know the reasons. Always there is problem in the service something will happen the work will not been done, water wash have not been done and also i attach my purchase bill, service bills for your perusal . Please take immediate action and reply us and get back to us immediately. In the company service the cost of spare & service is high but then also puposely we dodnt bother about the rates we need the original parts to be changed but this is not satisfied. Out side we can service the bike but it will not be genuine so need the company service but the company itselt is like that then what is this? Please take action.

          With regards
          Kandasamy
          [protected]
          [protected]
          Mial ID [protected]@gmail.com
          +4 photos
          Aug 13, 2020
          Complaint marked as Resolved 
          Once again to inform you that we have sent a mail on 27.02.13 with all my attachments of bill but there is no reply still please treat the matter as very urgent and contact us immediately in the mobile No. [protected]
          [protected]
          Mail Id : [protected]@gmail.com

          If no reply immediately we will go to the consumer court. And also we will raise a compalint about the bike and poor service on the online.

          Note; Customer satisfaction is very very important
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            M
            MIT1983510
            from Mumbai, Maharashtra
            Feb 21, 2013
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            Address: Indore, Madhya Pradesh

            Dear Sir/Madam,

            This is my whole matter or one side conversion with Honda company by me till date no any response to me from company side

            so please suggest to me what we i do next for this case.

            tks
            Amit Agrawal
            4017348

            Dear Sir/ Madam,

            Please look into the matter & give me a any reply

            This is my first Reminder to you

            tks
            Amit Agrawal
            [protected]
            4017348

            ----- Forwarded Message -----
            From: amit agrawal <[protected]@yahoo.co.in>
            To: "[protected]@honda2wheelersindia.com" <[protected]@honda2wheelersindia.com>
            Sent: Monday, 18 February 2013 11:14 AM
            Subject: Re: Shyam Honda Airport Br.Indore MP ( Complain)

            Dear Sir/Madam,

            Not Any positive action on my below matter

            I have received only one call from your side dated .17.02.2012 and they are only ask to me what is the problem in my vehicle and after confirm my problem they have told to me we will call you back after 10-15 minute .but till date i have not received any call again. I have received phone call from this no.[protected]. Sorry but i do not remember caller name.

            Now please look into the matter & tell me what is the problem in my case.

            tks
            Amit Agrawal
            4017348
            [protected]



            From: amit agrawal <[protected]@yahoo.co.in>
            To: "[protected]@honda2wheelersindia.com" <[protected]@honda2wheelersindia.com>
            Sent: Friday, 15 February 2013 2:09 PM
            Subject: Fw: Shyam Honda Airport Br.Indore MP ( Complain)

            Dear Sir/Madam,

            Still not any action on my below matter.

            Please look into the matter on urgent basis

            tks
            Amit Agrawal
            4017348
            [protected]

            ----- Forwarded Message -----
            From: amit agrawal <[protected]@yahoo.co.in>
            To: "[protected]@honda2wheelersindia.com" <[protected]@honda2wheelersindia.com>
            Sent: Thursday, 14 February 2013 2:40 PM
            Subject: Shyam Honda Airport Br.Indore MP ( Complain)

            Dear Sir/Madam,


            Sorry to say but Shyam Honda Airport Branch Related this is our Second complain to you.

            Hond Activa ( White) Purchase Dat.12.11.2012 from (Shyam Honda) Annpurana Branch indore (MP) in the Name of Smita W/o, Amit Agrawal Registration No. is MP09SP0105 and 1st service at Shyam Honda Airport branch (dt.12/12/2012)

            Today I went to Shyam Honda Airport Branch Indore (MP) again for IInd free Service and i am facing some problem in vehicle regarding to front wheel & shock up when i have ask to them about this problem so they told to me directly this vehicle was accident. i am really shocked when i am single hand user for this vehicle & i am not facing any accident and no any scratched in front & full vehicle ( vehicle photo enclosed this mail) so how it is possible.shock up rode is bend and its cost about Rs. 450-500/- as per your service officer Mr. Rajendra Porwal and it is chargeable to me.and no any cop ration with us that time available branch officer and not listen to me properly. without any my mistake. then i have return back with my vehicle.

            So kindly request to you please arrange on urgent basis to resolve my this problem with IInd free service.

            tks
            Amit Agrawal
            4017348
            [protected]
            +4 photos
            Aug 13, 2020
            Complaint marked as Resolved 

            T.I.M.E.,INDORE — irrelavent messages to me

            I am hitesh soni from indore,i have an idea sim -[protected].a person who has a docomo sim[protected] ,sent me 3-4 message on the idea sim.i dont know about that guy,so find him for me. i am available on-airtel no-[protected].
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              D
              ddhebar
              from Nagpur, Maharashtra
              Feb 21, 2013
              Resolved
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              Address: Gujarat

              Reference : Honda Avitor Model : Aviator(SCV100G), Frame no. ME4JF211A98066962, Engine No. : JF21E0086951 purchased in Jan 2009.

              Since beginning the said scooter is having problem in Kick. Kick is very very hard has caused ortho problem of my LH side knee. Though it was given for repairing in their authorised service centre (CR Scooter-Baroda) has proved miserably poor with having the same tight kicking problem. It has been known that there is a basic design mistake in the kick mechanism - profiles of gear teeth having basic design error.

              As we have been using Honda's Activa and having satisfaction o[censored]sage, we entrusted this Avitor but it has only given us very very bitter experience both finanacially and physically - causing Knee problem.

              Whether this Japanese group has failed in their customer service motto or what ??????

              Expecting their concern to resole my agnious situation.

              Deepak Dhebar
              Baroda
              Aug 13, 2020
              Complaint marked as Resolved 

              HONDA AVIATOR — aviator problem

              i have parches the aviator 2008

              my problem is dics breck and disc pad

              is not avelebal in ahmedanad
              any honda service center
              ply call me know [protected]
              alpesh panchal
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                V
                V V RAMADEVI
                from Visakhapatnam, Andhra Pradesh
                Feb 20, 2013
                Resolved
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                Address: Vizianagaram, Andhra Pradesh

                Sir/Madam,
                I purchased Honda Activa on[protected] from VISHNU HONDA,VISAKHAPATNAM.FROM[protected] I am receving SMS for free service.Today[protected] I approched to DADI HONDA delear,VIZIANAGARAM for 1st free service.They simpely washed my vehicle&changed engine oil..My ACTIVA covered only 461kms at the time of 1st free service.They didnot carried out any job that specified for 1st free service & simpely telling not nessary as vehicle covered very few kms.Even they didnot applied grease..The servicing center charged Rs223/-towards engine oil &Rs60/-towards CONSUMBLES &Rs7.42/-towards vat&salestax on Rs60/-.TOTAL Rs290/- I reported to servicing center at 09.00hrs &My vehicle is ready for delevry after water wash&engine oil changing at 13.00hrs.I obseted to pay consumble charges.The serviceing center refused to delever my vehicle.Due to my valuble time I paid the billing amount and got my vehicle.They didnot use any consumble items on my vehicle except water&electricity for washing my vehicle.The INVOICE No is121w05687 dtd[protected] for Rs290/-.mechanic name isRAMKI& supervisor name RAJKUMAR.My vehicle Reg No AP 35Q 6161.FREE SERVICE COUPEN No17792.Kindly take necessary action in this regard. V V RAMADEVI. Cell +91 [protected] Email:[protected]@yahoo.co.in.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  T
                  tisha68
                  from Noida, Uttar Pradesh
                  Feb 20, 2013
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                  Address: East Delhi, Delhi

                  Dear sir

                  This is for your information that I have a scooter of your esteemed company Aviator (DL7S AC 7522). I send it for service on 12th February 2013, in your service station of Rajindra Honda, Dilshad Garden. But since that day I haven’t received my scooter back and they are saying that it will take further 10 days to come back as its one part is not available.

                  Its really a kind of harassment as I need my vehicle for day to day work.

                  Please look into the matter and do the needful

                  Thanking you

                  Diwakar Maheshwari
                  [protected]/22326066
                  DL 7S AC 7522

                  HONDA AVIATOR — service

                  I am not satisfied by honda service center because service is poor, honda's owner says parts is not available for long time.
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                    A
                    anuj bhutoria
                    from Bengaluru, Karnataka
                    Feb 19, 2013
                    Resolved
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                    Resolved

                    Address: Andhra Pradesh

                    I had purchased a CBR250r a year back and since then there have been problem with the brakes,I got the bike serviced for the same reason for five times which amounted to Rs.6000+.As given in the overdrive article the company CEO accepts that there is a defect in the bike but they do not have people to repair it and neither are they willing to replace the brakes.This is a serious issue.The brakes are practically inoperable,I would like to get them replaced free of cost as my bike is still in warranty and i have paid a very heavy price for it.I had got calls for replacement of brakes but when i went to the service center i noticed that no proper replacement and rectification was actually being done there,This amounts to fraud in a certain way,I need them to do the needful asap
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      A
                      ajaychhabra
                      from Abohar, Punjab
                      Feb 18, 2013
                      Resolved
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                      Resolved

                      REPLACEMENT OF VEHICLE

                      Address: Ludhiana, Punjab

                      #1900,sec-32-A

                      Chandigarh road

                      LDH

                      Feb17,2013

                      The manager

                      pioneer honda

                      subject-complaint regarding poor services and delay in redressel of complaint

                      sir,

                      i am writing to complain about the poor services of your service centre at pioneer honda, shree dadu auto pvt. ltd.@ GT road, dholewal,ldh. pb

                      ...
                      +10 photos
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                      A
                      Asim Raj
                      from Delhi, Delhi
                      Feb 17, 2013
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                      Address: East Delhi, Delhi

                      I have purchased a Honda aviator Scooter in New Delhi in 2012. The milage is very less, 30KPL. It is very less and far below the committed KPL 50). Also I am facing starting problem in the morning, after a strugle of about 15 mnts it gets start. During servicing time same compliant lodged, but no improvement of startin problem, it seems to be a Manufactures Defect.

                      It needs to be upgraded otherwise it is totally failure Scooter in the market. Please do not purchase this product till upgrade.
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                        K
                        kirankke
                        Feb 16, 2013
                        Resolved
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                        Resolved

                        Address: Thiruvananthapuram, Kerala

                        Dear Sir,

                        With lot of mental pain, i'm writing this complaint! Last year (23rd March, 2012) I have bought 'Honda CB Unicorn" bike from EVM Motors, Karamana, Trivandrum. I booked unicorn bike from there on December 2011 and they told me that it will take atleast 6 months for the delivery. But after 3 months, on March 2012, they called me and told me that there is a Red Unicorn ready and whether i need the same or not. I was very happy first..... because as i was in very need of a bike, as i have to travel more than 25 kms(one way) from my home to my job place.So i told yes and they delivered me the bike right on 23rd March, 2012. When i saw the bike, i felt something wrong as i saw some scraches in the back handle of the bike. When i asked them, they told me i might have happened during the transportation. But i didn't made issue on it and i right away took the bike to my home.
                        After 3 or 4 months, the bike started to have heavy sound somewhere from the front side of the bike. Also the pulling of the bike started decreasing while riding at more than 40 kms/hr speed. I straight away went to EVM showroom and told the complaint. They told me that it was ''Outer Comp Clutch' complaint and they told me to come after 3 days! But it took more than a week to get my bike back. But after that also the bike was producing sound ( not much that of earlier) and later now the same sound is hearing loudly from the bike. I compared my bike with my friend's unicorn bike which he took 2 to 3 years ago. His bike was very silent and my bike wwas having much loud sound. Yesterday i went to a mechanic and he also felt the same. He told me that it is because of ''ENGINE COMPLAINT'. I was totally shocked. The dealers really cheated me. I have been into my job only an year and half ago and i have put all my savings on this bike and all my money have been wasted. I'm really sad that i have been cheated. They have given me a complainted bike.
                        The warrenty period will get over on this comming March 2013. I'm really depressed. Please tell me what to do? My email id is: [protected]@gmail.com. I hope some great minds will help me to get me justice. Thank you.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          V
                          varma1973
                          from Vepagunta, Andhra Pradesh
                          Feb 14, 2013
                          Resolved
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                          Resolved

                          Address: Visakhapatnam, Andhra Pradesh

                          Dear sir,
                          My vehicle Honda Activa bearing No: AP 31 BZ 8961 is attend for third free service at your service desk at M/s Radha Shyam Automotivives Pvt Ltd, Gajuwaka, Visakhapatnam . The service excutive of above work shop Mr.Vamsi intimated about engine oil changing if neccesary need or not it may be done. But as per our knowledge the engine oil may be changed for 4,000 Kms.
                          Your's Work shop people simply creating the unusual problems to get the better service. We need a clarification about Engine oil , either it's working for 4,000 Kms or not
                          Thanking you sir
                          Best Regards
                          K.Satya Devi
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            H
                            hargovindbajaj
                            from Bengaluru, Karnataka
                            Feb 14, 2013
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh

                            REALLY SHAME FOR HONDA WORLD CLASS BRAD MOTOR BIKE MANUFATURER UUABLE TO REPAIR MY BIKE HONDA STUNNER WHICH RE BOOKED ON 09/02/13 DURE TO UNAVAILABE PARTS IN TOTAL HYDERABAD CITY . SHAME FOR HONDA. I[censored] PEOPLE NOT ABLE TO MAINTAIN STOCKS OF SPAIRS WHY OPEND HONDA PLEASE CLOSE IT DONT PUNISH TO CUSTOMERS WHO SUFFERING WITH YOUR SERVICES. UN SKILLED EMPLOYEES SHAME FOR HONDA . VERY BAD EXPERIECE AND TILL TODAY ANY RESPONSE FROM HONDA FOR MY MAIL AND NO REPLY FOR MAIL NO CURTESY CALL FROM HONDA FOR ASSURE SERVCE TO MY VEHICLE. I VISITING BY BUS AND AUTO DAIL;Y EXPENDITRES RS. 500/- .

                            PLEASE DELIVERY MY VEHICLE AS EARLY AS POSIBLE IN GOOD CONDITION.



                            sir am prateek bajaj from hyderabad, i have cbf stunner pgm fi,
                            i have given my bike for repair as their was some startup problem,
                            date:31/1/13, Orange
                            Honda-Honda Bikes Service Center in Hyderabad,
                            8-1-21/145 Tara Towers,
                            Surya Nagar Tolichowki Hyderabad 500008.
                            they told the reason that the battery was not charged,
                            then they charged the battery and they delivered to me on 31-1-13, inovice no(12IW24471)..
                            now on 9-2-13 i got the same problem regarding starting of bike,
                            they took it under minor repair job card no.(8364) date:9-2-13,
                            then they told the reason that the battery is not working,
                            since the battery not available in service center, they told me to bring battery from outside,
                            then i got the new battery from outside and given them to fix it,
                            still the bike is not geting started
                            and now they are harrasing me by teeling that your bike cant be repaired in showroom,
                            they asked me to make it repaired outside. if the honda bike is not getting repaired in honda showroom then wer i hav to go..
                            plz reply me..diz is my no. [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            HONDA MOTORCYCLE — service

                            18/01/2011 ko mare gadi ka accident ho gaya tha. maine apani tw ko repair karne ke liye SAHIL honda ke work shop main dala tha workshop incharg ne mujhe 25/01/2011 tak gadi repair kar ke dane ko kaha tha. par till date 31/01/2011 Ko jab main apani gadi lane ke liye gaya to parts dept ke manager ka kahna hai ki parts avaiaibal nahi hai or mari gadi abbhi bhi work shop main hi khadi hai .
                            Dealership name :- SAHIL AUTOMOBILES
                            Add. :- Near 4th Bridge Napier town Jabalpur

                            main ek sales ka banda hu or pichale 13 dino se field par nahi ja pa raha hu
                            so pls do the need ful what should i do

                            HONDA MOTORCYCLE — delivery of motorcycle

                            dear sir, there is a huge shortage of HONDA motorcycles in nagpur. some dealers are not delivering the motorcycles in time. they are saying that there is a waiting of 4 to 6 months from company. but if any customer pays 100 USD extra they are giving the delivery next day. because of this other customers are suffering.
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                              S
                              subash chandra bose.t
                              from Mumbai, Maharashtra
                              Feb 13, 2013
                              Resolved
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                              Resolved

                              Address: Kanyakumari, Tamil Nadu

                              dear sir /madam



                              my name is subash .i am working in mnc .i am and my friends talking in a road regulorly.time of 8:30 to 9:30 .discussing some family and funny oriended.then going to home. today colachel police come and dnt talk anybody hitting tha latthy charge.motter cycle key kept our selves going to station.i am and friends are going tha station to ask key .stafs are not given .but only one key is given.that time iam asking given my key also.that poilce is told me nothing tomarrow coming given tha key .ok sir.why u given tha key that person .he told me daily they given tha drink party in our relatives house.so i am given. i am also a indian why u r behave this like sir .i want a immediate action sir. other wise i going to next step sir iam beleving you sir .some local peoples to hand over tha police station.my mobile no [protected] colachel.date 12/02/2013 time 9 o clock sir.my key not given sir

                              thank you
                              +1 photos
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              my name is subash .i am working in mnc .i am and my friends talking in a road regulorly.time of 8:30 to 9:30 .discussing some family and funny oriended.then going to home. today colachel police come and dnt talk anybody hitting tha latthy charge.motter cycle key kept our selves going to station.i am and friends are going tha station to ask key .stafs are not given .but only one key is given.that time iam asking given my key also.that poilce is told me nothing tomarrow coming given tha key .ok sir.why u given tha key that person .he told me daily they given tha drink party in our relatives house.so i am given. i am also a indian why u r behave this like sir .i want a immediate action sir. other wise i going to next step sir iam beleving you sir .some local peoples to hand over tha police station.my mobile no [protected] colachel.date 12/02/2013 time 9 o clock sir.my key not given sir

                              thank you
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                                M
                                mangl64
                                from New Delhi, Delhi
                                Feb 8, 2013
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                                Address: Faridabad, Haryana

                                hi,

                                i have hero honda splendor plus bike. but bike accelerator and average create problem in every month. i have repaired it every time in service center. but every time i face problems. please resolved my problems. my bike no. is HR 29 AB 5814, contact no is [protected] and my email address is mangla.[protected]@gmail.com.

                                please contact me and help me.
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                                  suresh achary
                                  from Nashik, Maharashtra
                                  Feb 7, 2013
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                                  Address: Nellore, Andhra Pradesh

                                  initially i ve given complaint on bike hh cbz rear suspension for leaking of oil after purchased oct 2012.no response now again the gear wheal also damaged itself and now its not working on fifth gear but now also no respnse since from 4days how can i run more.all ready i changed gear shift return on my own money with out asking warranty but i cant go for more.because with in15 months so many problems so many manufacture defects my bike have warranty upto 3 years or 40000 km .
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                                    suhas_tester_bmc_patrol
                                    from Gurgaon, Haryana
                                    Feb 2, 2013
                                    Resolved
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                                    Resolved

                                    Address: Solapur, Maharashtra

                                    Someone stole my HERO HONDA GLAMOUR RED COLOUR bike from CITY HOSPITAL SOLAPUR. hospital premises on 26 th jan 2013.
                                    I had put handle lock to it.
                                    The locking system of hero honda is very weak any key can be put to any other bike.
                                    Bike details.
                                    REG.NO - MH13AP3764
                                    CHASSIS NO - MBLJA06ES8GM00807
                                    ENGINE NO - JAD06EB8GMO1131
                                    REG.DATE - 18/12/2008
                                    NAME - BHALKE BHIMASHANKAR SWAMIRAO
                                    ADDRESS - 37,VRINDAVAN
                                    OLD SANTOSH NAGAR
                                    JULE SOLAPUR,
                                    SOLAPUR
                                    SOLAPUR-413004
                                    IF FOUND PLEASE CALL [protected].(SUHAS PATIL)
                                    THANK YOU.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      Cleetus Jonas John
                                      Jan 23, 2013
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                                      Address: Thiruvananthapuram, Kerala

                                      Extreme delay in service
                                      My Honda Brio AT Has sent to repair after an accident (It is not a major accident). They told me that after insurance approval they want one week to arrange parts and one day to fix the parts so that I expect they will take maximum two weeks to repair my car. So after two weeks I called them then I was told that parts they order was wrong and they place the new order that will reach next week and once it receive next day they can deliver the vehicle. Therefore after one week again I called them, then I was told that the car has more damages so they want some more additional parts, that they placed order and expected to collect next week. At last they called for delivery, then i make sure time when can be convenient to come? and fix time at their convenience. At least when we reach there they telling another story that they order the parts according to parts no. but the delivery was wrongly sent which is not suitable. then i asked when you can get the parts and fix the parts, but he is not able to answer. now more than 1 and half months my car is in the garage for a minor repair.

                                      Now, I have been waiting since last one month to get my car back. Like this service who will buy Honda cars in India? The dealer must track the reason why they cant give proper service, the answer is in capable/ experience people handling the matter. They cant access the damages in one time, since the parts are coming from very far. They customers cant expect good service from Honda.
                                      Preethi Cleetus

                                      Honda Brio AT — Extreme delay in service

                                      My Honda Brio AT Has sent to repair after an accident (It is not a major accident). They told me that after insurance approval they want one week to arrange parts and one day to fix the parts so that I expect they will take maximum two weeks to repair my car. So after two weeks I called them then I was told that parts they order was wrong and they place the new order that will reach next week and once it receive next day they can deliver the vehicle. Therefore after one week again I called them, then I was told that the car has more damages so they want some more additional parts, that they placed order and expected to collect next week.

                                      Now, I have been waiting since last one month to get my car back. Like this service who will buy Honda cars in India? The dealer must track the reason why they cant give proper service, the answer is in capable/ experience people handling the matter. They cant access the damages in one time, since the parts are coming from very far. They customers cant expect good service from Honda.
                                      Preethi Cleetus
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