Honda Cars India Complaints & Reviews

To, The Managing Director. HONDA Cars India Ltd. India. Sir, Please to that inform my car km 100000 service charges amount Rs. 8197/- total amount (part amt 2966.55 + charge labor 5230.36). Invoice No. SER-INV-DD[protected], Date[protected], (M/s Patel Cars PVT.LTD). Car number - KL 07 AV 1200 My Honda city car service charges higher amount charge by your dealer M/s Peninsular Honda (Cochin) Kerala. Requesting for necessary action and there is no response by your mail till today. Thanking you. Reds. Nitin Prasad Pillai

I have a purchased a bike ( Honda Shine) as on dated 3rd Nov 2013 from G S Honda, Jalandhar and that time they have issue a Temporary Certificate of Registration which was valid up to 2nd Dec 2013. now they are not giving me any right information about the Original RC.

I bought the Hero Honda CBZ Extreme Bike on Feb 2011. Till Now I'm giving it to Janaki Motors Hero Honda Authorized Service Center. I'm facing many problems with this bike from begining like very harsh engine sound and low mileage. When I complain it to the service center they will charge me more than 1500 rs and will say problem solved.

Now for past 6 months I'm facing additional problem as when i cross 60 km/hr my bike is missing and speed is decreasing to low level I'm not able to go beyond 60 km/hr. In the service center they said we need to change the clutch plate along with many spares and charged 5000 rupees. But still now I'm getting the same problem.

My Usage: 40 Km/ Day.
Highway : 25 Km
City: 15 Km

I'm not able to drive the bike at all, I spent lot of money for this bike service and totally disappointed with this hero honda. No One solved my problem so far please kindly let me know if any possibilities to solve my problem.

I fought with the Janaki Motors (Chennai) they said no proper technicians we had but now we can solve your problem give for another service but I dont want to believe that again waste my money. Being India's most popular Bike Company this kind of problems are very bad for the customers like me.

i regularly give servicing to one of the showrooms in secunderabad i.e MODI MOTORS, morning when i have given my bike for servicing there was no sound coming out of the engine but after servicing is completed, evening when i went to pick my bike and started riding, slowly there was a sound coming out from the engine later after 2 to 3 days it became more bad and when i went and asked, they are asking me to change the part in the engine. Note:Every time i give my bike for servicing, they ask me to change some or the other part I am really unhappy with the thing going on with the servicing. Request you to solve my problem

AM A CUSTOMER OF HONDA SCIENCE 2008 & FACE THIS TYPE OF PROBLEM, TODAY MY CITY NOT START WITH KEY, NEEDS PUSH FOR START & INSTANTLY SEND TO SERVICE STATION FOR RESOLVE THE SAME ISSUE, BUT THE SERVICE ENGINEER DIAGNOSIS SELF STATER HAVE TO CHANGE BUT THE PARTS ARE NOT AVAILABLE AT THERE & FOR GETTING THAT PARTS WE HAVE TO WAIT 2 WEEKS, IS IT HONDA SERVICE

It is very sad to say that service centre of your Honda dealers i.e. Swrup Honda and Race Honda in East Delhi charging illegal amount in bill in free service/warranty period. On 20.12.2013, I went to service centre of Race Honda at Patpargant, East Delhi for 2nd free service and for some complaint in Honda Dream Neo Bike( Registration No. DL 7S BT 2449). Besides servive, my complaint was for low average, stoping of bike at red light and for hardness in Handle. In bill, race Honda charged Rs.751.00 in which labour charges Rs.150/- plus other charges for cleaning the engine (excluding tax and engine oil). Please tell me what is the meaning of free service and warranty. If customer complaint in warranty period then the complaint should be resolved free of cost. But your service center openly taking illegal charges. Please take appropriate action against the service center and convey them meaning of free service/warranty. Also refund me the excess charges taken by the Race Honda Service Center as early as possible. From:- Gauri Shankar Arunesh D-49, Shakarpur, Delhi-110092 Phone:-[protected] Email- [protected]@yahoo.com

Respected sir. My self Ankit Prajapati- I have bought brand new activa(white) as dated: 20/04/2013 From mansi Honda(mansi motors) ankleshwar .Gujarat. my INVOICE NO. IS 2013-14/R1/0000228 and CHALLAN NO. IS : 2013-14/R1/0000253 My vehicals reg .no: GJ 16 BE 3448 and CHASSIS NO. IS.- ME4JF501DD7169339 and ENGINE no is : JF50E70169392 after couple of months my activa is vibrating and abnormally jumping. So in second free service I mentioned this to honda service center, to check-out what's the issue indeed. After checking it they told me that its tyre related issue so, as per as tyre's menufecturer is TVS LTD. Service center have give me a letter in which service center mentiond as per as follow As per customer complain of jumping. After observation we found both tyre jumping in rough road so please take positive action at your end. My tyre no. FR:- Is :[protected] and RR:- is:[protected] So, as honda service center mentiond I reached to a shop(TVS LTD.) for further assist. But, unfortunately after testing TVS LTD. Told that its none of visible damaged on tyre so, we can't take any further steps right now, but for sure as visible there is problem in activa's rim which is obliing, so they will check tyre's again only after changing rim. So I called back at honda service center and HV talked with honda service center's manager who named. As Mr. Nimesh modi on his cell no. [protected] and inform him the issue. And ask for change the rim as well as its under warrenty. But, unexpectedly he refused my sentence before I finished, and said its none of our fault, we can't do any favour to change it.you must have to change it as per as paid basis only. Let me know who's responsibility to change the rim??? Even "Honda" is largest MNC, I can't understand how their associate partners behave like a local one.. Even they are in fault ... Ankit Prajapati 314, siddhnath society, nor. Kalamandir jewellers, Sevashram road, Bharuch 392001

Dear, Sir with due respect I am going to state that I have purchased a Hero Honda Hunk motor bike on 04/09/2010 and I am also regular taking service from Darjeeling Automobile Pvt.Ltd. From them I also get 2 years extra warranty against Rs.500/-. Now I am getting some problem with engine and that information I got from the engineer of Darjeeling Auto Mobile Pvt.Ltd Mr.Gobinda so I have given the original Extended Warranty Registration form to Mr. Shantu Mukharjee on 19/11/13. He assured me that he will make the proper arrangement regarding this issue. Therefore I met him again on 26/11/2013, He assured me after arrange this matter he will call me. But to day is 03/11/2013 there is no response from his side. So I am becoming very hopeless regarding this. So my kind request you to see the matter and try to solve the problem. My Contact No:[protected]. Detail of my bike:- Reg No:- WB-74-S-1295. Engine No. KC13BDAGH04737, Frame No.MBLKC13BDAGH04924.I am attaching the Extended Warranty Registration Form along with this mail. Thanking You Yours truly

The General Manager Honda Motor Cycle and Scooter (India) Gurgaon, Haryana SUB: Bad performance of newly purchased Activa (HET Model) Scooter Dear Sir, I purchased Activa Scooter on[protected] from M/s R. S. Vehicles Pvt. Ltd., Marris Road, Aligarh (Model: HET, Frame: ME4JF50-16D7332713, Engine: JF50E[protected]. During my return journey to home from Show Room of Honda Agency, I realized that something is wrong with the scooter I purchased. I felt that a type of friction is there which is responsible of retardation, and this retarding force gradually increases while trying to increase the race particularly when the weight of pillion rider is large. I contacted the concerned agency and complained the matter very next day. They told that nothing is serious and I should not worry. Being a new machine, it is having some noise and that it will be diminished with the passage o[censored]se. The first and second service was provided by the same agency. They tried their level best to remove the defect but failed. They even changed the rear rim between first and second service under the insurance cover. Feeling that some serious manufacturing defect is there, I contacted Customer Care on Toll Free Number on[protected] at about 3:30 pm. On your instructions, agency requested me to come with scooter which I did on[protected]. The technical persons told me at the show –room that such type of noise and feeling is being reported by many customers. They denied that there is any problem with the scooter. They further added, whenever Area Manager is arriving from Agra, they will inform me and that I should contact him in this regard. I am very sorry to say that either they don’t have competent technical know-how or sufficient facility to tackle the defect. I would like to compliment the superb performance shown by my old Activa, I used from Nov 2004 to June 2013. Appreciation of some of my close friends regarding good performance of this scooter and my own experience prompted me to purchase a new model in July 2013. But this time I feel being cheated by your company because I got a scooter having some inherent major manufacturing defect. It is requested to depute some expert at your earliest who can remove the defect. I shall be highly thankful to you. (Dr. Mohd. Mohsin) [protected]@hotmail.com First Street, Near Markazi Masjid Dhorra, Aligarh-202002

I recently purchased Honda Dio from Premsons Honda Ranchi, and gave my vehicle for the first servicing at Premsons workshop Ranchi. tel[protected] and found scratches on its front bumper guard.When I complained it they did not accept and now i m really disappointed from the worst job of workers... Plz help me regarding it.

I AM SATHEENDRAN.M FROM CALICUT. HAVE HERO HONDA GLAMOUR BIKE WITH REG.NO. KL-11-AD-1182. THE BIKE WAS PURCHASE FROM CALICUT ACE MOTORS ON 2009. THE YEAR OF MANUFACTURE IS 2009. I HAVE A MAINTAINED MY VEHICLE GOOD CONDITIOAN TILL DATE. JUST TWO MONTHS BACK THE CHASE IS BROKEN UNDER THE ENGINE PART. ON THIS CONDITION I HAVE NOT ABLE TO USE MY BIKE. I WANT TO GET A FAIVORABLE ACTION FROM YOUR SIDE REGARDING THIS TYPE OF DAMAGE.

THIS IS TO INFORM TO HERO HONDA MANUFACTURERS THAT I SIVA KUMAR OWNING A HERO HONDA PASSION PLUS FOR THE PAST 6 YEARS, RECENTLY I WENT TO VENKATESHWARA MOTORS IN NARAYANAGUDA FOR SERVICING OF MY VEHICLE, THE SERVICE HEAD TOLD ME THAT THE CRANK OF THE VEHICLE GOT DAMAGED AND IT HAS TO BE REPLACED WITH AN EXTIMATION COST FOR 10000 RUPEES, I VERY SHOCK TO HERE FROM THE DEALER STATING THAT IT HAS TO BE CHANGED WITHIN 1 MONTH IF NOT THE VEHICLE WILL BE DAMAGED, I VERY SURPRISED AS MY VEHICLE RUNNED ONLY 58000KMS AND HOW THE CRANK GETS DAMAGED SO EARLY,

I have purchased an new unicorn bike on 7/11/2013 and my mag wheel has been broken before the first service and am not getting any replacement from the company and not getting any insurance also what can be done, how can a mag wheel can get cut while riding and this is what ur company product is strong . reply me i have purchased in bg road shaphire honda

I purchased a honda CB Unicorn bike 2 month back at Thirunelveli at REBOTH dealer the signal switch was struck up when i bought, and the sales man said to me, I will replaced switch when u bring the 1st service. my business at kerala so i couldnot do the 1st service, then November 2nd i went to reboth for service my vehicle and i mentioned the switch compliant also after service the switch is not replace still switch as it is and i am not satisfied service they are unnecessary parts replaced and i paid some amount without invoice, Next service i will do at private workshop, further if any engine compliant within warranty period you are fully responsible. my vehicle no TN76AZ0511

My name is Amit Kundu, i purchased honda city car on[protected] from hissar dealer .the vehicle registeration no. is HR20R8552, CHASSIS NO. IS MAKGM252F9N021584, ENGINE NO. IS L15A70028548, AND MILEAGE IS 25602.I get it checked at honda service centre and they have told me that there is manufacturing defect with tyres and will talk to company officials but till date i have not got any reply regarding this matter.I request you to kindly look into the matter as this is not expected from such a reputed company.waiting for prompt reply from your side.thanks in advance
Amit Kundu, M-[protected], [protected].

The car met an accident due to which the RHRR door, RHFR door was damaged. The car was handed over to the service station in working condition on[protected] with a commitment to be returned within seven days. Today[protected] . I was told that the clutch is not working and needs to be replaced. However the car was handed over in working condition and clutch was also perfectly fine while giving and it had nothing to do with the damaged doors. In case the clutch is damaged due to service stations mistake, why would I bear the charges for the same. Firstly the car has not been returned even after 16 days and now they are telling me new things due to which I have been suffering. This is highly unprofessional and induces me to take the action to the court of law i.e. Consumer court. The damaged clutch is completely due to mishandling by the honda employees and would request the management to look into the same.

To,
The Manager,
HONDA MOTORCYCLE AND SCOOTER INDIA PVT LTD,
Subject: Complaint about MANUFATURING DEFECT in bike, Mileage & Pickup problem
Dear sir/madam,
My name is Vishwas Srivastava and purchased Honda bike (Model: CBF STUNNER 125cc) on 24/05/2013 from SMOOTH HONDA Showroom at Darya Ganj. The bike is registered on my fathers Name : Shankar Dayal Srivastava and the registration number is DL14 SC 5377. Currently, my meter reading is 2300 + 500 kms (got meter changed due to stoppage of RPM)
From the first month, I was facing the problem of low mileage but I thought that it would be resolved after first service. I raised this issue at the service center as well but they told me that I will get mileage after second service. When I raised this issue at my second service time, they told me that I need to change my bike clutch plate as it got damaged which is not acceptable in a brand new vehicle. Moreover, as per my knowledge clutch plate are not supposed to get damaged so early in a new vehicle.
From the very first day, I have taken all the precautions to get good mileage i.e. not riding above 40kms/hr and regular check-up of tyre pressures, maintaining constant acceleration etc. Still, I was not able to get the good mileage above 30 or max 40kms/hr which is very low. I keep on complaining about this on every service and after every service, they used to say that now the mileage will improve. In addition, I personally visited Swarup Honda so many times regarding this issue. Every time, they check some thing and do some thing and say it will be ok, but there is no change and improvement in bike condition. Moreover, instead of improvement, pickup & mileage problem is getting worse. I think, this vehicle is not properly checked and tested before delivery.
I had told my problem several times at Swarup Honda service center but they had not taken any action to rectify my problem. I think the vehicle I am having is having a manufacturing fault and not the service fault.
Now, I am thinking that, I did a big mistake by purchasing HONDA bike. Customer satisfaction is main aim of every company, but HONDA is delivering bad quality product to customer. These things are spoiling/defaming HONDA's brand name.
So, I need your help regarding this and consider my problem. Please also provide me with good technical support to rectify the defects. I had paid for new product but I don't know why this defected product sold to me.
Please try to solve my problem ASAP
Mobile No: [protected]
Vehicle Registration No. DL14 SC 5377
Make: HMSI
Model: CBF125CC
Model Name: HONDA CBF STUNNER
Color: Green
Frame No: ME4JC40CED8103596
Engine No: JC40EB5120844
Purchase Date: 24/05/2013


i sent this mail 2 times but he said to me clutch plate not cover in warranty, but it is MANUFATURING DEFECT bcz i notice in 10 days.

Reply, Reply All or Forward | More
Me
To [protected]@hondacarindia.comservice.[protected]@apexhonda.[protected]@apexhonda...⇄ and 1 More...

Today at 1:35 PM
DEAR SIR,
WE HAVE GIVEN OUR HONDA CAR FOR REPAIR WORK ON 23-09-13
TILL TO DAY. THIS TIME WE HAVE NOT GET REPAIRED FROM WORK SHOP-HONDA AUTHORISED DAELAR
DASARA GONE, DIWALI IS OVER BUT THERE IS NO PROPER RESPONCE FRON DEALOR, REPAIRED NOR HONDA
WHAT TO DO HOW TO DO PLEASE GUIDE PROCEDURE TO RERCOVER OUR PEASE OF MIND
CHILDRENS ARE NOT HAPPY BEACUSE LAST 40 DAYS NO WERE WE HAVE GONE EVEN TEMPLE RELATIVE NOR FRIENDS TO MEET
ON DASARA NO POOJA TO CAR
ON DIWALI NO VACATIONTION CHILDRENS ARE ASKING PAPPA WHETHER YOU SOLD OUR CAR WITHOUT OUR KNOWLEGE
THIS THE WORD WE WANT TO HEAR FROM MY CHILDREN AND WIFE
IN BUSINESS A CLIENT IS COMING HOW TO VISIT MY WORK SHOP IS LYING IN NHAVA SHEVA
CLEINT IS NOT READY TO CUM ON BUS NOR TRAIN WE HAVE TO TAKE PRIVATE CAR IN DO ING OUR WORK
CAR IS WITH US BUT ALSO THIS TYPE OF PROBLEM
LAST 40 DAYS WE ARE GOING TO YARD BY TRAINS, BUS ETC
SOME TIME WE ARE NOT GOING
we are troUble in business because of car last 43 days how we are doing working we only know,
THERE IS NO OTHER RESPONCE TELEPHONE CALL, NOR ANY E-MAIL ANYRHING
WE ARE TRYING EVERY DAY NO RESPONCE
THIS IS THE WAY OF SERVICE GIVING TO CUSTOMER
WHAT IS THE USE OF CAR
DASARA IS GONE
DEWALI IS GONE BUR IS THERE IS NO HOPE OF MY CAR
ACCOURDING TO ME IN MY CAR SOME FAULTY WORK DONE BY YOU(SERVICE CENTRE) WHICH IS NOT SOLVEBLE BY YOU
WE HAVE GIVEN FOR SOME WORK AND YOU HAVE DONE ON MY CAR SOME WORK AND HOW TO THE THAT WORK YOU HAVE WROUNG FITTING IS DONE DUIE TO THIS FURTHER PROBLEM ARRSING NOW WHAT IS POSITION OF MY CAR, GIVE CORRECT STATUS OF MY CAR. WHY DELAY IN REPAIR,

WE BUYED HERO HONDA MOTORCYCLE IN 1997...BECUASE HONDA THE TRUSTED NAME FOR SERVICE TOO
WE BYYED TWO NOS. OF HONDA UNICORN 08-09 AND 09-10 IN MUMBAI AND ALSO
WE BUYED TWO NOS. OF HONDA CB-UNICORN / CB- UNICORN DAZZLER..ALRHIS BECUSE OF HONDA
NOW WE FEDUP WITH HONDA CAR SO WHAT YOUO HAVE TO DO I DONT KNOW
I WANT MY CAR WITH 100% PERFECTION WITH DELIVERY DATE-NOT ACCURATE DATE MORE OR LESS
WAITING FOR GNETLW REPLY WITH CONSERN DEPARTMENT / SERIVCE CENTRE ETC
LAST 43 DAYS SERVICE / REPAIR WORK NOT DONE BY SERVICE CENTRE IS VERY SHAME
NOT FIR FOR HONDA SERVICE CENTRE
BUT I AM SURE SOME MISHANDLING REPAIR WORK DONE BY SERVICE CENTRE WHICH NOT YET TO KNOW HOW TO RECTIFY
I DONT KNOW FOR 1 HONDA CAR TAKES FOR 43 AND BEYOUND DAYS FOR SERVICE / REPAIR WORKS IN A YEAR HOW MANY HONDA CAR IS SERVICES /REPAIRING...AND HOW MANY CAR HONDA PRODUCING--MIS MATCHING FIGURE
PLEASE TREAT THIS IS MOST URGENT AND IMPORTANT TO YOU /YOUR SERVI CE CENTER AND ME TOO
THANKS
WAITIING FOR RESPONSIBLE HEALTH Y VALUABLE REPLY
THANKS
THAYAPPAN NAIDU
[protected]

Mine is a new Honda CB Unicorn bought on 17.06.2013. My bike only reached 4200Km & Just 2 Services finished. From the Day I bought my bike a complaint remains, still it remaining. I have done the 2 Services under different Dealor's due to improper servicing, Still the complaints remain. Not even constant Mileage is there, I don't even passed above 60 Km/Hr in my bike, sometimes 35 & maximum to 50Km/Ltr. From the beginning the Spark Plug is complaint, like a kind of Leakage. I always complaint about this, they just clean it up give back, after two three days same again happens. Also Front Shock Absorbers not working properly, Engines Sounds High comparing to its normal. RPM become raised after a riding some time (My brother & friends of mine had the same bike, they don't have this complaint) Please do the needful & Please Help me out here. We can't go for every services to Different dealers expecting they will fix everything.( Still not )

Dear Sir/Mam, Myself Sharvan Kumar has purchased three bikes(one CB Twister two dream yuga)under 5-6 months agao. But i am not setisfied with their service. I have completed services of my bike at Swati Honda(from where the bike has purchased) and told theme all the fault of my bike but till date all fault is continue. They have not complete the service properly. So, your are requested to pls note this complaint and take the necessory action against theme.pls contect urgent Thanks & Regards, Sharvan Kumar Mob. [protected], [protected]