Honda Cars India Complaints & Reviews

I own a Honda Twister (MH-04 FG-7783) purchased in March 2012. Post the expiration of free services, I had also opted for an extended AMC for another year from Honda. Today, I had given my bike for a regular service as part of the AMC. I had a hologram in my bike which was required for the access to my office and specifically insisted on the sticker to be intact post service. However, while I took my delivery, the hologram was lost. This...

Good afternoon, This is Bharatbhushan More from pune and i had booked honda-activa on 18 aug 2013 by paying 1000Rs. My customer id is CZ35433. i was told dat der is waiting of 45 days.. still i went ahead with booking.. i made full payment of activa on 1st oct on getting call from sterling honda representative of chinchwad and was told i will get activa delivery with in 8 days...now its been more than 20 days have not received any call from them for delivery of bike...and i tried reaching them over the phone several times and also the respective agent's phone but it is either switched off or he never bothered receives my call... i tried calling sales department but they also never responded...so i hereby request u to look into the matter and take necessary action at the earliest...before i move to some other bike (other than honda) or consumer forum. Thanking u, Regards Bharatbhushan [protected]

I had taken my Honda Dio for servicing yesterday on 16th of October 2013 to Priority Honda, Goa. The service executive who was a girl did not even know simple basic mathematics and she invented her own calender saying that I am late for my servicing. I had come very well within 240 days which is mentioned on service booklet for 3rd servicing. She said my warranty would b void. I had an argument with them but still refused to accept the fact that I have come within the time limit. I had purchased my bike on 27th February 2013, I had done my previous 1st and 2nd free servicing on time. 3rd servicing was due before 25th of october. I came to service my bike on 16th of october, i.e 9 days before the due date and still they argued with me saying that i am late for my service. There was one gentleman (service executive) who contradicted himself and then tried to give me some lame explanation. Added to that there was another employee sitting on the computer acting like the CEO of Honda. The only good thing was their servicing. Priority Honda does good servicing. All the problems in my bike were solved. Their service engineers are good to talk with. But the girls who sit in the office think tat they are IAS officers or some CEO's or MD's of Honda.

From H.NO.-3392, Arya pura, Subzi Mandi Delhi-110007 sub: Average problem in Activa Honda. Respected Sir/Madam, My name is Shashank Gupta from Old Delhi. I have purchased an Activa Honda scooter from J.B. Honda (40 Rani Jhansi Marg, Jhandewalan, New Delhi-55) on 27/05/2013. From the very beginning i am suffering from the problem of average and pick up, up till only two services have been done to my Activa but my problem is as it is, at service center they told me that ur problem will be solve after the 1st and 2nd service from Globus Motor ( W/SHOP B-35/3, GT ROAD IND AREA, DELHI- 33REGD OFF A-22, GUJRANWALA TOWN PARTI ) but there is no action is taken. At the 1st service time they charge for engine oil(Rs. 215/-) but at the time for purchasing they told us that no charges will be applicable and they also charge for all the oils (Rs.585/-) to keep the average good in 2nd service but my problem is again same till now. And the company claim for the 60km/litre and i get only the average of 25km/litre. So please take an action. So i kindly request to u, to please take the action over the company. I hope u wil consider my problem.Vehicle detailed is given below. Vehicle Detail: vehicle no: DL6SAM6695 Email ID: [protected]@gmail.com Thanking you Shashank Gupta ph: [protected]

Dear Sir,
My father Ashok Trehan was using Bajaj bikes from last 10 years and he was satisfied with Bajaj company.right now i force my father to purchase Honda Twister bike but we are not satisfied from the service given by your dealer.yesterday, i visit your dealer showroom due to some problem in my bike.first of all when i visit in morning, they say me to come at 1 pm, after that they say me to come at 2pm.when i visit there at 2 pm then they say me to come at 4 pm.Sir, you know i am a student and i have not much time to waste there.I have worst experience from this showroom.daily 1 or 2 customer came there and complaining about there worst service.
My father was thinking to purchase one more bike from Honda because your bike is okay but now He say me never visit there to purchase any new bike due to your worst service.please take some reasonable action.
Thanks and with regards
Shobit Trehan
[protected]

Respected Sir,
I have been attended an interview on 30th Aug 2013 from your Chennai branch for the post of Service Trainer.Since as per the mail you have provided Traveling amount will be refunded, but till now i didn't got the amount.So kindly make the arrangements for the traveling amount of Interview Conveyance.I have been Submitted the Train tickets of 2AC in your Chennai branch with description of Conveyance.So kindly make the arrangements for the Amount as early as possible.
One Mrs.POOJA SONI in your Reputed firm has contacted me regarding the interview.i had sent 2 reminders to her but didn't got any Response.

Monday, October 14, 2013
To,
The General Manager
Auto Hangar (India) Pvt. Ltd.
35, Saki Vihar Road,
Opp B.P.Petrol Pump
Off Chandivali, Andheri(E),
Mumbai

Dear Sir,
Ref: On 05th Oct `2013 - Booking of Honda Amaze – variant - EMT Diesel
On 12th Oct`2013 Up-gradation of Honda Amaze - variant to SMT Diesel.
On the 2nd Oct`2013, I met Mr. Latish who is very polite and prompt and understanding. I told him that I would like to book Honda Amaze Diesel EMT further made full payment on the 05th Oct`2013. The Booking was given on a condition that the insurance will be done by the customer.

On the 12th Oct`2013 and up-gradation request was given FROM EMT DTEC to SMT DTEC, as there was no possibility of installing a charging point. And if done from outside it would void electrical warranty as per Honda policy. Hence on the 12th Oct`2013 SMT DTHEC up-gradation request was processed. If you see in the above grid the Ex-showroom cost was already settled in full. What was pending was the Car registration amount in part.

Contd…2
2

However today, on the 14th afternoon, Mr. Latish was supposed to mail me the chassis and engine no. which confirms the car was allotted, hence now making the difference in variant payment could be made.
However to my shock, At 18.16 hrs, Mr.Latish sent me a sms stating that the Ex showroom cost has gone up by 10, 000/-. Nothing such was mentioned in the afternoon and I was assuming the invoicing and chassis no was already allotted.
When again I spoken to Latish he told me on the phone that he would talk to his team leader and try to extend the same price on EMT as it was earlier invoiced, so that means the amendment request to SMT was not done on the 12th Oct`2013 or was done on the 14th Oct`2013 evening. Later I learnt from latish that SMT request is not invoiced.
To my awareness I again repeat that on the 5th Oct`2013, the Ex showroom cost has been settled in full. Than on what basis, are you asking for revision in ex showroom cost? The team leader refused to come on the phone.
Should had M/s Auto Hangar had updated the client request o[censored]p-gradation of car variant from EMT DTHEC to
SMT DTHEC on the same day, and had invoiced it on Honda website then the price difference would have aroused.
I would further like you to furnish me with the following information
1) When was the variant up-gradation request processed?
2) Why was the chassis No. and engine no. of the car not mailed on the 14th Oct as per the conversation?
3) And on what basis you are demanding Rs. 10, 000/- as an ex show room price revision when the price is already paid and it is an up-gradation of the variant.
4) In-case o[censored]p-gradation or up sale of model Honda should not be charging revision in price

The above re-vision is not acceptable. Please find the solution by escalating it to Honda Car India if required.

Looking forward to hearing from you.
Thanking you,

Ajay Rath
Mb: +[protected]

i had purchase honda stunner green black two months before in end of july month. after first service its hand brake side lever color fades, battery does not work properly, tail lamp bulb damage, gear shifting problem.and the worst problem is stopping of bike after getting jerk. these problems are til now my bike is suffering from after getting second service. average also goes down. nothing improved after second service.

I am Norman Jaggers owning a Hyundai IX35 2lt 2011 bought from Hyundai Stellenbosch . I took my vehicle in for its first minor service and signed the necessary documents for the service and not for the inspection of the vehicle and asked them to take my vehicle for the fitment of the tow bar and smash and grab and left the vehicle with them. The afternoon I called them informing them that I’m running late and will only be able to collect the vehicle after 17:00 hrs. which they still have people in their shop at that time fortunately . I went to collect it but it was dark already and I just collected the keys upon seeing that the smash and grab tow bar is fitted I did not bother to check any further as I could not see anything anyway but the following morning when getting into the vehicle I noticed that my side mirror was damaged and that’s when started checking the vehicle and noticed both mirrors and my left door and fender is damaged and my right fender also . I took the vehicle back to the workshop / dealer immediately and denied responsibility they rather sent me to regent to claim from them and because damages were greater than R2000.00 they refused to assist and I was then sent from pillar to post but my vehicle has never been repaired the dealer is rather rude and arrogant .

I have all relevant correspondence and documentation which I will e-mail upon request Deon . I would really appreciate if you could assist me with this issue because the damages are not more than R10, 000.00 . I WANT THEM TO REPAIR MY VEHICLE POINT.

Kind regards

Norman Jaggers
Distell
Exports Logistics
AdamTas
Stellenbosch
7600
+[protected] / *60401
+[protected]
+[protected] Fax
[protected]@distell.co.za

Dear sir; My name is Mahendra Singh, B-xxxi/1136/156/81, Partap Colony, 33 feet Road, Mundian kalan, Ludhiana. I have book a Honda Activa on dt.20/08/2013 vide booking form serial no.13095 with Pioneer Honda (Shree Dadu Autos pvt Ltd.)G.T. Road Near Dholewal, Ludhiana and deposit Rs. 1000/- as advance. On the time of booking to M/s Dadu Autos (P) Ltd. they are book activa on Rs.48216/- Today we go with Shree Dadu Autos (P) Ltd. for take delivery now they are demanding Rs.48586/- Regards Mahendra singh M.No. [protected]

Dear Sir,
I Pratikbhai Hirenbhai Makwna Residence Veraval, Dist Junagadh had purchased Karizma ZMRMMC on dated 24/10/2011.I used it happily for only 6 month. After that regularly I found problems like Starting problem, battery problem, Engine problem etc. I had spent more than 15000 to repair it. Your Authorised dealer M/s Jagadish Automobile is not giving response. Since Last 15 days I put my bike for repairing. Now they saying there is problem in fuel motor and it will cost about 12000/ How advisable to spent 27000 with in two year to repair bike..?What is guaranty and warranty.? why Hero Honda is not asking to your Authorised Dealer..? Why buyer should spent too much money on new vehicle...? Please reply me soon..to proceed me forward...

Thanking you..
Pratikbhai Hirenbhai Makwana
Veraval 362268

Dear Honda Management,

Good Evening,

I am one of the patrons of Honda, who admires the research and analysis capabilities of Honda as an organization and usage of this by the organization to provide customer with complete satisfaction .

Recently driven by my this feeling i planned to Buy Honda Activa for my wife, so that she can easily commute within city.

I along with my wife went to Nearest Honda Activa Showroom to get this new amazing machine, But to our surprise the salesman present at your Dealer Location (Joshi Honda, Panchkula, Haryana) informed us that they have 1 month of waiting for this scooter and i will have to wait for next one month to get it.

This was really heartbreaking, because i didn't expected a company like Honda to have such a small production facility in country, which is one of the largest market of 2 Wheeler's, that it’s not able to cater customer demand .

That meant that My Fancy and Lack of Infrastructure with Honda was going to make me wait for another 1 Month to get my dream scooter and will indirectly hit the sales of Honda Activa, as people who can’t wait so long for scooter will move to other manufacturers who are able to deliver it right at the time you reach Showroom and pay them.

To add more to pain, my loyalty to Honda made me suffer more. My Fancy for Honda made me book Honda Activa with Dealer. So after booking my scooter and waiting for 1 Month, i went back again to Honda Distributor to get my scooter, but now they started saying that they have 2 and half months of waiting time and i will have to wait more my Scooter, even though they have lot of Honda Activa stock piled in their showroom

I don’t understand how this is possible for a company which calls it largest 2 wheeler manufacturer to behave in such an immature manner.

Organization has Punch Line as “Sapne Chalen On and On”, But if you don’t deliver me My Activa, how will my dreams get fulfilled and your punch Tagline will get defeated .

I Request Higher Management’s intervention in this to get me My Scooter in time for my benefit and look into potential customer’s interest to make the sales of company boost and to sustain brand value of company .



Thanks & Regards



Nikhil Singh

[protected]

: Rohit Sindhi owner of amaze SMT model in diesel DL-4CAN-9033 had bought This car on 25 JULY 2013 RING ROAD HONDA, NEW ROHTAK ROAD NEW DELHI -110041 AT 25 JULY 2013. On 22Aug 2013 i.e before completing 1 month at Gt karnal Road due to rain it got some problm n suddenly his car stoped n its not starting..I was in the middle of the road with family and was nervous now what to do. I called in Emergency number and they towed my car to courtesy honda. After getting it checked at honda workshop m/s courtesy honda (wazirpur) New Delhi they said there is a problem in engine because of presence of water in engine ... . How can the WATER got into the engine WHILE driving the car in rain and NOT ON SOME WATER LOGGED ROAD. He have been driving cars since 9 years and in different road conditions and this is the first time to come across such problem. Actually The fault is in the design of the car, the air intake filter is located very close to bottom due to which water can be easily entered in normal rains also.from last one month his car is in workshop and no action has been taken till now..I Suggest everyone not to buy honda amaze if company don't recall their cars . I am from the automobile industry and i know that if a car is driven under normal conditions ( Including rains) you have to repair car under warranty and your workshops cannot deny warrenty claim just to make money that to 2 LAKHS... Being a person from the same industry i trust in brand and i hope to get my car repaired at the earlist possible. Please contact : Rohit Sindhi mobile : [protected]

I had a booking of activa honda white colour from beeaar honda showroom by CSD canteen rates on 25june 201 3, it was clearly mentioned on the booking slip that i will get the scooty on 25th of september through beear honda Shahnajaf Rd, Hazratganj. but the manager there is not giving me my vechicle . I have made the payment also.please HELP ME OUT

Respected sir.

         My self Ankit Prajapati-
I have bought brand new activa(white) as dated: 20/04/2013 From mansi Honda(mansi motors) ankleshwar .Gujarat.

my
INVOICE NO. IS 2013-14/R1/0000228 and

CHALLAN NO. IS : 2013-14/R1/0000253

My vehicals reg .no: GJ 16 BE 3448 and

CHASSIS NO. IS.- ME4JF501DD7169339 and

ENGINE no is : JF50E70169392


after 30 days I give my activa to service center. They asked me for change the engine oil so, I paid for it. But after first free service, my activated is jumping little bit, but after 20 days its jumping as hard to handle, is vibrating, So in second free service I mentioned this to honda service center, to check-out what's the issue indeed.

After  checking it they told me that its tyre related issue. as per as tyre's menufecturer is TVS LTD. Service center said me that they can't help me anymore den giving me a letter in which service center mentiond as per as follow::

As per customer complain of jumping. After observation we found both tyre jumping in rough road so please take positive action at your end.

My tyre no.
FR:- Is :[protected] and
RR:- is:[protected]
             &n...⇄

So,   as honda service center mentiond I reached to a A.U. cycle center(TVS LTD.) for further assist. In Bharuch city

But, unfortunately after testing TVS LTD. Refused to do anything. They Told that on tyre there is not any kind of visible damage. So can't help me at all. But i request them to check what is d issue indeed.
So they agree and performed a test and told me that its a problem in activa's rim  which is obliing, so inform it to service center.

So I called back at honda service center and HV talked with honda service center's manager who named. As Mr. Nimesh modi on his cell no. [protected] and  inform him the issue. And ask for change the rim as well as its under warrenty.

But, unexpectedly he refused my request and even before i finishd my sentence he told me that its none of our fault, we can't do any favour to change it.you must have to change it as per as paid basis only.

Let me know who's responsibility to change the rim???
Even "Honda" is largest MNC, I can't understand how their associate partners behave like a local one.. Even they are in fault
...

Ankit Prajapati
[protected]
314, siddhnath society, nr. Kalamandir jewellers,
Sevashram road, Bharuch
392001

Today afternoon i visit Honda Egypt, to watch Honda Motorcycle, once i entered the showroom i found a beautiful bike and i set on it. Suddenly the sales man came to me and shout me and said " you are not allowed to set or touch the bike, you have to talk with me first and i will see if you are serious buyer or not, then i decided to touch it or set on it” I surprised and left the show room immediately. If Honda treats their potential customers like this way, then I think in less than one year Honda will lose everything in Egypt market. I decided to send this complain to see what is the reaction from Honda worldwide.

I purchase a scooter Aviator on dt.23/05/2013 from Satya honda. TYC agra. A new HET engine average 60/km is claim by your company but that cooter gives an of 30-35/ km. I complaint my dealer but no positive reply given to me. they says it is an scooter and it gives only of 30-35 / km. but company claim 60/km.It is an direct cheating with consumer. Please look into the matter sseriusly . Your's vipul jain Mo.:-+91-[protected] Email ID :- svipul.[protected]@gmail.com

Respected sir.

         My self Ankit Prajapati- I have bought brand new activa(white) as dated: 20/04/2013 From mansi Honda(mansi motors) ankleshwar .Gujarat.
my
INVOICE NO. IS 2013-14/R1/0000228 and
CHALLAN NO. IS : 2013-14/R1/0000253
My vehicals reg .no: GJ 16 BE 3448 and
CHASSIS NO. IS.- ME4JF501DD7169339 and
ENGINE no is : JF50E70169392 after couple of months my activa is vibrating and abnormally  jumping. So in second free service I mentioned this to honda service center, to check-out what's the issue indeed. After  checking it they told me that its tyre related issue so, as per as tyre's menufecturer is TVS LTD. Service center have give me a letter in which service center mentiond as per as follow

As per customer complain of jumping. After observation we found both tyre jumping in rough road so please take positive action at your end.

My tyre no. FR:- Is :[protected] and
RR:- is:[protected]
             &n...⇄

So,   as honda service center mentiond I reached to a shop(TVS LTD.) for further assist.
But, unfortunately after testing TVS LTD. Told that its none of visible damaged on tyre so, we can't take any further steps right now,   but for sure as visible there is problem in activa's rim  which is obliing, so they will check tyre's again only after changing rim.

So I called back at honda service center and HV talked with honda service center's manager who named. As Mr. Nimesh modi on his cell no. [protected] and  inform him the issue. And ask for change the rim as well as its under warrenty.
But, unexpectedly he refused my sentence before I finished, and said its none of our fault, we can't do any favour to change it.you must have to change it as per as paid basis only.

Let me know who's responsibility to change the rim???
Even "Honda" is largest MNC, I can't understand how their associate partners behave like a local one.. Even they are in fault
...

Gentlemen
Third reminder

I have booked stunner scooter with CR Scooters, VAdodara, and was promised by them that the scooter will be delivered within 15 days. CR Scooters is not able to answer about delivery date. Once again I request you to give me the reply and arrange for deliver the scooter on 5th October 2013.
Waiting for your reply

With kind regards

Vinay g Joshi
Mobile no. [protected]

I have recently on e month back purchased one month back one Honda Motor`s bike Yuva from SMOOTH MOTORS Daryagan Ne Delhi ..From the date of purchase it is giving trouble.There is no proper Qaulity control system in company. Honda is simply encashing its Honda goodwill nothing else. Perhaps company do not how to manufacture two wheelers in the market. The consumers like me is being harrassed and there is nobody to listen.
When I complaint about the bike, the showroom people advised me to go to service centre. The service centre people simply charges 280 and nothing done I am running behind company showroom and service centre. Simply washed the bike, no problem short out. No engine oil changed no service done...I
I advise to the youth do not buy Honda bike in your life, Best buy Hero I have utilised since last 10-12 years uninterrupted trouble free...

M Agarwal [protected]
10 Netaji subhash marg,
Daryganj, New Delhi 110002