Honda Cars India Complaints & Reviews

Sir, I booked a new Honda AMAZE /1.2 i-VTECH /(SMT) / Urban Titanium car on 08.11.2013 and was promised in writing by the dealer to give the delivery in the first week of January, 2014. But the things as were promised did not happen and I waited for another two months till I finally got a delivery of the car on 09.03.2014 bearing Chasis no. MAKDF155BEN012845 and Engine no. L12B33325805 from the dealer Automax Honda, Bhikaji Cama Place, New Delhi and became PROUD owner though the idea was short lived . Within 10 minutes just after taking the delivery on 09.03.2013 at 04:30 P.M., when I along with my family members was driving my vehicle towards Temple for pooja ceremony of the same car ( ½ K.M Distance), I noticed within 10 minutes that a strange loud rattling sound coming from the front box of the car . The said problem was immediately conveyed on phone to Mr.Shamim (Sales Executive) of the showroom. After that on my repeated request on phone, the car was picked and taken in the morning of 15.03.2014 to the Naraina Workshop to look into this problem. After 7 days on 22.03.2014, Mr. Manoj (Service Executive) of the showroom has informed me that they have inspected my car and found that it has a manufacturing defect in its Gear box and so the Gear Box has to be repaired/replaced to fix this problem. I again contacted Mr Manoj who assured me that he is having talks with Honda people, then onwards I was in touch with Mr Manoj, who said “thoda aur time lagega”... and “Holi ki chhutti aa gayi”, , , and so on. 2. On hearing the above problem, I was shocked and immediately visited Automax Honda, Bhikaji Cama Place, on 22.03.2014 itself and given my representation in writing to Mr.Sunil Mattoo, ASM (Auto max Honda) and also on phone to Customer care HCIL (reference complaint ID no. 1-[protected]) that since the car has a manufacturing defect and the same noticed in no time after taking the delivery, I therefore refuse to accept this car and requested him to replace the same with a new car of the same Model and colour. 3. After this on 27.03.2014 I got a call from showroom that they have replaced the faulty Gear box and told me to take the delivery of the car. I have again conveyed him that I have already given my consent on 22.03.2014 that I would not accept this defective car and please replace it with a new one. 4. Finally on 02.04.2014 the dealer has fixed one meeting of me with HCIL, Greater NOIDA persons to resolve this problem . After lots of discussions and ifs & buts, the meeting was ended with no conclusion. 5. I have spend Rs. 6.5 lakhs to buy this car and still not able to drive it... it really pains and hurts a lot. Sir me along with my wife and kids had waited 05 months ( 2 months extra after commitment time) to have a ride of this new car. My kids were very happy & thrilled and were in joyous mood after taking the delivery. Now there sentiments have hurt a lot and all their dreams shattered. They are feeling depressed now. 6. Even after lots of discussions and complaints (registered online and in writing), I received a call from Honda customer care seeking feedback regarding performance of the new car and for first service of the car which is due after one month. It is more hurting and depressing to see the ignorance of the issue on the part of Honda authorities. 7. Further, I would also like to present few more points as regard the above matter:- a) Though the car which has a manufacturing defect (noticed in no time after taking the delivery), how can the Honda Authorities marked the car as OK TESTED. If it was not tested, then can they give in writing that the car was NOT TESTED? b) What is the fault of a customer who has received the car with manufacturing defect? c) After taking full payment from me, the Showroom persons waited for three days for the clearance of cheques before giving the delivery of the car. If they cannot deliver the car before taking the whole payment, then how can the customer come to know about the defects in the car. d) The customer is bound to pay the whole amount including logistics, Road tax, Insurance etc before taking the delivery. On the other side, is Honda Company not responsible if they deliver the defective car? e) During the course of this time, no substitute car was provided to me as my daily travelling from my Residence to Office apart from other work is 40km. I rely on my car for commuting. I am daily facing lots of hardships in commuting and incurring lots of money on commuting by Taxis and cabs. This is a great financial loss to a person like me who is a salaried class. f) I am a Gazetted Officer in the Central Govt. Department and had taken Car loan from my Office to buy this car. The car I purchased is still with the Honda Authorities and I am, with no other options, paying monthly EMIs to my Office to repay the loan. Sir, the above problem is giving me a lot of mental and emotional stress, which can lead to depression, anxiety and other medical issues. I sincerely seek your intervention to resolve this matter at the earliest. Sanjiv Kumar Kohli (Gazatted Officer) Central Govt. of India Resi:- H.NO.40-C, Pocket-F, GTB Enclave, Delhi-110093 Mob: [protected] email: kohli.[protected]@rediffmail.com

we purchased Honda Amaze Diesiel version car 3 months back but today my daughter said to me that the front glass has developed crack.in the morning she informed me that there was a little crack & she felt that someone has tampered with the glass, even though, we park our car in highly protected area of our society.Then later in the day she informed that the front glass crack has increased with the passage of time.When my daughter got preturbed & contacted the dealer she was given a bizzare explanation that this crack has developed beacuse some small pebble like thing having hit the glass, & now the company will provide necessary guidance for cliam from insuraance co.This totally bizzare thing.Fault of yours is being convienently passed over to us through insuraance company.I may add that when I purchased the vehicle I felt that some discounts which are generally given to purchasers while purchasing vehicles in the last month of the year.Even though I dont have any concrete proof of discounts being floated by the co or dealer, that is why i did not complian about it, but definitely felt dissatisfied.now this technical fault.sorry honda if any one asks me about purcahse of your vehicle i will definitely advise him not to go for your vehicle. thanks, meena razdan mobile no:[protected], [protected] e mail i.d:razdan.[protected]@yahoo.com

I booked the new Honda city top model petrol with Pink city Honda VKI and they promised the delivery in march first week but until today we have not received the car. They called us in the first week of march and in order to give us the car they asked for the full payment and we did that and later they denied the delivery saying the color you asked for is not available instead they have sent a different color so you have to wait for few days and now its almost a month and nothing has been done. The color we want which is Golden brown is still unavailable. Kindly help us!

Respected Sir, I am B. ravi prasad i buy a karizma bike from show room at ( ESI ) erragadda date 7/13 i got gear problem and bike was not running smoothly it is getting missfire while reacing the bike. i have already given 10 to 15 times complaint to the showroom at balanagar but the problem was not rectified and i request you to please rectifi this problem in the short time if not i approach to the court because i invested 96000 on road.THIS IS MY CONTACT NO [protected]

Dear Hero Team, I purchase my Hero Splendor on 12th May 2013 from "SRI LAKSHMI HERO, Malakpet T.V. Towers". The issue is from the date of purchase the bike horn is not working, the same has been reports to the showroom. They changed the bike battery twice. But still i am facing huge problem. Regarding Servicing, the service very bad. As the reputed company of two wheelers, at least we expect the good servicing. But here the case is completly different, when ever i went for servicing they always asked to purchase some thing, saying cable is not working or it will go soon, like that. If I took that and ask to repair properly. But this never happen, always they do some thing bad with my bike. The service is very very bad, Till from the purchase date i am not happy with the product and the services. Please take the necessary actions on this, to give good product and services to the customer. Thanks G. Ramesh Yadav Mobile - [protected]. Email:- govindramesh.[protected]@gmail.com Bike Rgd No - AP11AR7085.

Hi, I wanted to file a complaint against Crown Honda (sec-63).I here wanted to inform you that I have booked Honda city Deisel variant V model on 22nd of Feb and and I was told to deliver my car on 6th of March.BUt till nw I have not received my car and I am getting continuous false promises from their uneducated and inexperienced staff but they are not giving me exact dates.I visited them so many times but they are not listening anything rather giving me further false dates.When I call them they talk rudely and most of the time don't pick the call by seeing my number on their phone screen.I am pissed off visiting and talking to them over and over.I want strict action on this branch . I am also looking for some legal option to deal with them and thinking to put defamation case against them.But before that I want you to take action on them and help me getting my car.I will for your immediate action and action here. Yours Sincerly, Rohit Santoshi Contact:[protected]

Sir
I Purchased new Honda cb Shine on 24/04/2013 at ADITHIYA HONDA nadakkave calicut . Beginning started problem loose the chain . then after 16 time Repeat the same problem . Now company change the chain and spocket . Company asking 1300/ for payment But Product still under the Guaranty

model name CU 32742 ( CB SHINE )
chase No ME -4JC36-JCD-7378069
engine No jc[protected]
Dealer code KLO 20002
PHONE NO [protected] ;

My Honda twister bike is one nd halfYear old & running 12000 km. There is very major accident occured in yesterday, suddenly my bike Chain removes from rear tyre and. Stop my bike in 70km/hrs and I just jumped from bike.but my arms and legs are fracture.so I decided to go to court and case against the company. How is this possible, I have already three bike one is royal enfield Electra 2nd is pulsar 220 and 3rd is passion these bikes never disappoin. Me since 10 year.so tell me wat will I do. Can company change my chain set under warranty

HI I have a glamour bike which runs only 25000km and found the oil is burning and when went to service checked with The mechanic as he told that the vehicle has come for Bore work, how come its really possible when the vehicle is regular service to 750km to 1500km. Please help me out Thanks Arun kumar [protected]

Dear Concern, I have purchased Honda Deo in the month of August 14 from Jaipur at Sherit Honda Raja Park. On 21st December I met with an accident and gave my Deo for repairing in showroom, I got that back after 10-12 days and now I have seen that they have changed the margat of Deo and they billed as well but now I can see that the pink color is coming out from the Grey one, it is actually the painted one and not the new margat. Till now I didnt got the claim money as well. We have not got the proper service and reply. Vehicle no. XB RJ 14 4077 Regards, Rashmi Bajaj [protected]

We had purchased a HONDA AMAZE EMT model from, RING ROAD
Honda, Gurgaon in the month of Sep 2013.

While purchasing the same we had requested the dealer for an
installation of the AVN SYSTEM along with the set of 4 speakers (2 in
front and 2 at the rear). However due to non availability of the
installation procedure, the dealer refused to install rear speakers
and requested us to wait till the installation procedure from Honda is
received .

We received a call from the dealer earlier in the month of Jan14 who
informed us that the approval and procedure for installation of rear speakers has
been received and the installation of the rear speakers can be done once the speakers arrive
from HONDA CARS.

It has been almost 5months and no information has been provided
regarding the installation of the rear speakers .Neither they are allowing
me install the speakers from other accessories dealers stating that the warranty
of the car will get voided if we do the same

It is quite strange that car has been provided with a designated space
however no set of procedures and installation spares have been provided
to the dealer to solve the issue, time and again I have mailed HONDA CARS
but my plea has gone to deaf ears.

Please look in to this matter.

Thanking you and regards
Varun
[protected]

I have purchased Honta Activa HET recently and I am facing lots of problems with this bike.
The keys got twisted within 15 days & also facing oil leakage problem.

Details of my bike:

Engine No : JF50E80632232
Dealer Code : MH050006
Sold On : 01/01/2014.

Owner :Mr. Gandharv Balkrishna Jadhav.
Contact :[protected]/[protected].

I have complained on Honda activa customer care but still the problem is not slowed.
I want the problem to be resolved or else the company should accept it as manufacturing defect & replace my bike.

I bought hero glamour from Standard Motors perumbavoor in June 2013. Till the first service i got around 47 kmpl for 2 months or so. After the first 2 services it came down to 35 kmpl. As i am a student i travel like only 20 km a day. But i have to refuel every week for atleast 250 rs which is immense considering i chose this bike for mileage only. Also, the power is so less, it is impossible to ascend with a passenger on back. I seriously doubt this bike sports a 9hp engine. The gears are so tight and hard to shift. Now i'm considering selling this one(If anyone is willing to buy it) to buy any other bike. I've had it with Hero Glamour. Another thing is, when i got one Glamour first it's frame was so faulty that the main stand came off when i tried to put the bike on it. I had to wait a week till they said it was irrepairable and got me a new one. that one turned out to be like this...

i had complaint against Raam Honda service, i had given for general free service to raam Honda near tadband, secunderabad before giving servicing my active was so good after that they did't fix the front shocks properly the handle is shaking its making big noise when any speed breaker cross. its very disappointing with service.

This is a complain for a dealer -sunshine honda (jaipur-Rajasthan-India)

1. On 27rd oct. exchange done by Dealer Sunshine Honda, jaipur with my old car honda city RJ
14 -8C -5135 with new honda amaze and Mr.Manish (GM-Sales) have been
committed to provide a copy of Registration Certificate (RC) in 30 days
but after 90 days he is not given proper response for a copy of new owner
RC.

2. On telephone/personal reminder to Mr.Manish (GM-Sales) - refuse my
calls and using unethical words which is impact a brand name of Honda City.

3. As per government rules No legal entity without Registration to new
owner & all responsibilities for vehicle on my name either I am using
legal way to solve it.

I have purchased Honda Dio from VAISHNAOI HONDA Showroom, Kondapur, Hyderabad on JAN 11th, 2014.
Person named 'Srinivas' spoke with me and made the deal successfull.
From the very next day I heard rattling noise coming from my vehicle which was not usual. To confirm whether it is the problem with my vehicle alone or with all other new vehicles, I have taken a test drive on one of my friends vehicle who purcheased just a week ago. Later after the test drive I realised that the problem is not normal and it is comin from my vehicle alone. The noise is coming from my vehicle now and then but very unusual kind of noise.
I went to the VAISHNAOI HONDA Showroom on 19th JAN, 2014 just after one week of purchase and after examining my vehicle for a week. I reported the problem to the Technician there and technician after testing it said that there is no problem in my vehicle and it was perfect.
I again waited for a week and noticed that the noise is becoming more and more. I again visited VAISHNAOI HONDA Showroom on 27th JAN, 2014 and complained about my problem to 'Mr.Praveen' who is the In charge of the showroom. He assured me that the problem would be rectified and called his technician and made my vehicle repaired. 'Mr.Praveen' said that the problem was rectified and gave my vehicle back BUT on the same I heard the noise from my vehicle again. The problem was still persisting.
The next on 28th JAN, 2014 I spoke to 'Mr.Hari Hara Prased' who is the manager and explained him again what the problem is. Response from Manager was worst and had said that 'If you get the problem again and again, he said we will rectify the problem again and again but can do nothing' which signifies how much inefficient these showroom people are. When I asked how times should I visit your showroom when the problem is repeating again and again he replied saying that "We will drop you at your office get bike repaired and again pick you up from your office". Response from the manager and not at all satisfactory.
He called his Senior technician this time 'Mr.Nagaraju' and asked him to rectify the problem and get my vehicle repair done. I explained the whole problem to 'Mr.Nagaraju' took my vehicle, examined my vehicle and said that there is problem with the TAPPIDS and said that it would take a day to rectify this problem.
My vehicle was in the showroom for one whole day and I received my vehicle on the next day on 29th JAN, 2014.
Manager and technician said that now the problem is rectified and that noise will not be there. But then from the next day again NOISE started.
This time I have called HONDA CUSTOMER CARE on 30th JAN, 2014and spoke 'Ms.Vaishali' and logged a complained stating all what happened and asked them to take immediate action. I had to skip office hours and go to the showroom regularly which was so stressful as it was my brand NEW vehicle.
Later on 31st JAN, 2014 the same technician came along with few others and brought 2 others new test drive vehicles. They said 'Once drive these vehicles and let us know whether the problem is there' . I have drove the vehicle and was no noise coming from them where as noise was coming from my vehicle.
A person named "Mr.Nadeem" who is the Head of HONDA showroom called me and said that the problem would be rectified.
They again promised me this time that my problem would be rectified else I can approach higher authorities for replacement. They have taken my vehicle and kept my vehicle for 3 days and drove around 50KM and brought back my vehicle 3rd FEB, 2014 after examining again for 3 days.
On 3rd FEB, 2014 person named Service Manager 'Mr.Mohan' came along with technician 'Mr.Nagaraju' stating that the problem is rectified and would not occur again and if the problem still persists they said you can come to showroom with the vehicle and that it would be replaced talking with higher authorities.
A the problem is not yet rectified On 8th Feb I again visited VAISHNAOI HONDA Showroom but this 'Mr.Mohan' surprising said that they didn't repair my bike and also asked me show me the problem which they already know.
I was clueless when he asked such questions when the technician who repaired my bike said that there is problem with the vehicle and he himself repaired in front of him. But manager was not willing to talk with technician and regarding this anymore instead he was stressing on to tell what is the problem which is already knows.
I again called Customer Care on 8th Feb, 2014 and explained them and said that I wanted my vehicle replaced as it is a defective vehicle which was given to me. I still get the noise from my vehicle even today.
On 10th FEB I received a call from 'Mr Susanth' and also the Managing director of VAISHNAOI HONDA saying that my vehicle is perfect and has no problem and I will get it repaired again.
Despite of multiple repairs, problem is not yet rectified and even today it is still persisting.
HONDA Showroom people are ridiculous, do not respond properly and they have given me a MANUFACTURING DEFECT vehicle and after a lot of struggle I am approaching CONSUMER COURT for Justice.

I have booked the new honda city with "deep honda, bathinda, punjab" on 30th december 2013 and paid an advance of rs.51000.00 as booking amount prior to the launch of the car vide booking no. 0026 and d-lit id 1-[protected], the proof of the smae is attached herewith. They told me to give the delivery by end of january 2014. Now they are not properly responding to my calls. Everytime they give me new excuse.
They are unnecessary delaying the delivery and telling me to wait for 3-4 months but no exact delivery date yet.
Clearly there is lack of transparency in the system. I believe that they are indulging in unfair trade practices by selling car to those who had booked after me by taking some extra consideration.
Manish singla-[protected]
[protected]@gmail.Com

I have booked my honda city up-32dj 2358, for repair with saket motors pvt. Ltd. Vide repair order no.412, dt.27.01.2014.
On receiving information that car hasbeen repaired.I found that the spare wheel was missing.There was also wrongly claimed wct and s.Tax as well as vat on the same item and amount in the bill.
It was shocking response, i expierenced from your esteemed organisation that nobody was ready listen .
Further they also tried to establish that there was no spare wheel in my car at the time of booking. However i have the record for the same in the repair order/check sheet mention above which shows the same was there.
I request you look into the matter and do the needful on asap basis.
Wating for positive response.
Kavita somani,
C/o.M.P.Somani
C-417, c.R.Park,
New delhi-110019.
Mobile no.[protected]
Somani.[protected]@gmail.Com

Sir, We regret to tell you that, Our car, DL-7CF-1550, serviced at muthoot Honda service centre, kollam, kerala, on[protected] with unsatisfactorily and unmannerly, and cost us about Rs.17000/- with no results about our complaints other than body washing, oil changing(by words) and one indicator light replacement. We have complaint about the front side sounds arousing due to bush damages, all indicators, power window (Driver side) etc. They called us after two hour and offered all charges will be around 36000/- and I said today I cant pay that much. and I said you do routine service only and I will bring the car next week. after five minutes they again called me and said the wheel bearings are very much damaged and should be replaced at once, afraid of the safety I agreed that you replace it. and they have replaced(by words and given us two old wheel bearing assemblies) the rear side wheel bearing assembly( which we haven't complained) and charged for that about 14000/- also We requested them to replace the not working Power window switches( as per the media news) and they said it is not for this model and also they rejected our offer to pay for that by saying it is not available As we complaint to the only available person at that time at service section, named Mr.Jaison, he won't say any thing other than pay the bills to take your car. Now we request to you to refund the amount taken from us unnecessarily Yours truly Umesh Kumar.H S/o K.Haridasan

I wanted to bring to your notice that "21 honda" service center is not working to is best. I have a complain regarding this. After it have serviced my bike, I found a problem of leakage of oil from my bike. The information of 1st servicing is as below:- Bill no.: 13/WB/13750 Date: 28/01/2014 So I again came for servicing, the next day again I found that oil is still leaking even after servicing for 2 times.The information of 2nd servicing is as below:- Bill no.: 13/WB/13862 Date: 30/01/2014 I hope you will help me by solving this problem.