Honda Cars India Complaints & Reviews

sir
i want to state that i have went to SL Motors honda agency Kathua for engine repair work on 30th aug 2012 .They fitted Cylinder kit along with accesories and charged Rs 6500 from me.I was told That there would be warranty for six months but my bike started malfunctioning after four months.I have brought my bike for service at regular intervals.I reported the case to them in January and also in february but no necessary action was taken instead of delaying the problem.I feel totallly harassed.Today , I again went to them asked for warranty ....they told that there is no warranty on genuine spare parts......On discussion with owner he told me that i have to go for piston repair......again charges have to be paid by me.....he told that i will not have to pay labour charges.........it really makes me unhapy that i wasted my money and time ........in believing the fact that i Should get it repaired by the authorised agency.I am totally unsatisfied .
Plz do something in my favour as early as possible.

I purchased a Honda Shine from Shivam Honda & after purchasing there was some problem with engine. As i went for servicing for 1st two servicing in Shivam service center they told me that there is no problem in engine but someone told me that did your 3rd servicing in Khimji Service center (belong to Khimji Honda) One of the Senior manager told me that one part of the engine got problem so we gave a complaint for that product & you will get that with in 15 days. But still now dt. 11-03-13 i didn't get that. So i think i will go for CONSUMER COURT & tell them to take their bike & give me my money. Can you please tell me for whom (for Showroom from i purchased that bike or on khimji service center or any Honda main Showroom) i forward that Consumer Court Copy.

Thanks & Regards

Manoj Kumar Dash

Sir
I want to state that I am not satisfied with the dealing of S.L.Motors ,honda two wheeler showroom.in august 2012 I have brought engine repair workof my bike to them.They fitted Cylinder Kit along with other neccessary accessories and charged me with Rs 6500 and told that there would be six months warranty.But from the last two months My bike honda stunner engine has started malfunctioning emitting white and grey smoke.So,I reported to them. But Today On asking them for warrranty they told me that there is no warranty on genuine spare parts fitted.On having disscussion with owner he told me that i Have to go for new piston to be fitted and agreed on that he will not charge any Labour Charges from me.
Sir, i want to know that what was the fun of getting my bike serviced from agency........again i will have to pay for the same cause.......within warranty period my engine started malfunctioning.Now I have to suffer for Payment charges as well as time.
Please Consider my complaint and take action in my favour

Hiii,
This is Vijay Indulkar from borivali east.
i got my new bike honda unicorn on 18th february 2013. there is problem
in bike. i buy bike from venetion honda and sitaram motors. but there is lots
of technical problem in my bike. but the bike dealer is not co-operate me to
solve this proble. and my premium is going on.
i want replace this bike. so please help me to solve this problem immidiately.

Dear Sir,
I had purchased a Hero Honda bike from PASHUPATI MOTORES showroom which was financed by GE COUNTRYWIDE CON. FIN.SER LTD

Details given below:
Regn No. DL3SAJ3389
Model: CD DOWN
Reg Date: 29/02/2004
Ch. No. 04B27F38958
E. No. 04B27E48106

NAME:- AHMAD HUSSAIN S/O JAGAN MINYA
Address : RZ/2096 / 27-B, TUGHLAKABAD EXTN NEW DELHI- 110019


I want to say that my all installation are completed in June 2005, but till now I have not received any NOC from you.

Please . I request you to kindly send me the NOC immediately.
My Email address is- [protected]@gmail.com

Thanks
ADMAD HUSSAIN
Cell No. [protected]
Email: [protected]@gmail.com

i own honda activa sincelast one year,since then i have gone through a very bad experience first of all the first 4 free services were not done properly. bike when given for servicing was not handled properly people working at the service centre are illiterate and very rude, when i asked them,''how do i communicate to the head office regarding any issue they give back answers. after servicing the bike is with two to three scraches and again i m to be blamed. the handle part of the bike was damaged within no time. my bike's speedo meter was also replaced as the original one was rusted. so my question is..'' is this the quality that honda delivers. solapur dealer doesnt deserve to sell bikes after all it is ruining honda's name. i hope this feed back will help the company to improve a little bit.

I kindly bring up to your kind notice that i have got a complaint against the ADITHYA PJR SERVICE CENTER OF HERO MOTORCYCLES, PALAKKAD.
They bring up with improper service to my motorcycle. I had no complaints with my bike (HERO HONDA HUNK) before delivering the bike to the service center. But when i got back my bike after service, it was having problem with the alignment of back tires and also there seems to be some sound coming from the engine.
i informed the service center officials but they were not ready to take any solution to my problem..


PLEASE TAKE ANY RELEVANT ACTIONS FOR THE ABOVE.

FOR ANY MORE DETAILS ABOUT MY COMPLAINT, I HEREBY PROVIDE MY DETAILS

RAHUL RADHAKRISHNAN
PH NO : [protected], [protected]

I have purchased HONDA Activa new model (grey) from Sharayu motors on 22nd Jan 2013.Reg. no MH 02 DB 1031.I met an accident on 8th feb 2013 and have given my vehicle on 10th Feb at 21 HONDA dealer in Saki Naka Andheri for repair under insurance claim.

Till date I am waiting for my vehicle which is not ready as per the dealer to non availability of "BATTERY BRACKET" which HONDA people have not delivered till date at the dealers place who have ordered them on feb 18th. I am continuously following up with HONDA'S pune office and Gurgoan customer care but still my problem remains unsolved. They are saying that they have dispatched on 20th feb and again on 6th March but are not ready to share the details. I have sent so many mails and when I ask for the reply, their employee, Mr. Naveen says " Aapko part chahiye, yaa mail pe reply? agar reply chahiye toh part nahi denge.." This is their customer service...Who never bother to take calls laso...the toll free number [protected] just keeps on ringing...For apart of Rs. 400/- my 60,000 vehicle is lying with the dealer since 1 month now...

I need quick action to be taken on Honda people and resolution to my problem..

Regards,

Mandeep-[protected]

Encl: Mails sent today.

Reminder Mr.Rakesh!!!!

You people do not have courtesy to call and update even after so much reminders..is this customer service???no reply to mails...no picking up calls on toll free numbers???,
[protected][protected]
On Fri 8 Mar, 2013 12:54 PM IST mandeep singh wrote
>
>
>waiting for the call???? Toll free number has been given for just a formality...no one is picking up...very poor after sales service...call urgent on [protected] and update me on battery bracket delivery status..
>Mandeep-
>
>
>[protected][protected]
>On Fri 8 Mar, 2013 11:17 AM IST mandeep singh wrote:
>
>>Dear Mr. Rakesh,
>>I am still waiting for the battery bracket to be delivered at 21 honda so that i can get my honda activa from the dealer...its pathetic...even after putting written complaint, it is almost now more than 5 days, still the part has not reached to the dealer. The dealer has placed an order feb 18th and today it is 9th March...I am trying your toll free number-[protected] since morning, no one is picking up the phone to update me on the same. You have committed me on Wednesday that part will get delivered today... I ma fail t o understabd that as per your information, the part was dispatched on 20th Feb and you are not able to find out where it has been delivered ???? Please call immediately on [protected] or mail me with update on [protected]@yahoo.com.
>>Treat this urgent!!!!
>>Regards,
>>Mandeep Singh

i have bought a vehicle from didar motors chennai, i have given general service for didar motors, thousand lights on 06.03.13, after inspecting the service advisor he has given me an estimation of rs.1600/- and he given me delivery time 07.03.13 at 05.00 pm. the next day i call several times to didar motors the customer care lady told me u come and pick the vehicle at 05.00 pm. didar motor taken lot of time to find the bill, location of vehicle after finding that i just check my bill and ask the person, my final bill free service coupon no.1143364, and final bill shows general service of rs.230.00 my total bill amount is 767.00, i have given debit card for that amount and he is showing one more bill is teflon coating it cost rs.393.00 total bill is rs.1160. Didar Motors service advisor without informing me he done the teflon coating on my vehicle. Please do me a favour i have paid more of rs.613.00 please return the amount.

Dealer Code: TN010001
engine no. JC36E2541897


PRASAD.T
[protected]

I am facing the problem of Headlamp from the first day of my purchase & for this I have visited soo many times the BU bhandari dealership every time either they change the Hi Low beam Switch or holder or Bulb & on last service they replace the RR unit but still facing the issue & put soo many money only in This head Lamp Assembly. This is the Quality you promise at Honda. I need a corrective action on it & refund my money which I put soo many times in buying the same things like Headlamp Bulb, Switch & holder.

sir,
as we have submit documents and we want to make corrections as by default name and address are as simmi and 2841/1 sector 40-c chandigarh while its simmi (Tara Rani) and 2841/2 sector 40-c chandigarh.we are not able to get our RC for aviator so please help us to get our aviator's RC as soon as possible.thank you.

Hello,

This is in regard to the many engine problems that I have been facing since the purchase of my aviator. Its battery went dead exactly the second day from purchase. It had to be hauled to the showroom where it was put right and we were told that it will not give rise to any more problems. Three months and it stops flat on my way to college. Nothing would start it. I had to request a nearby mechanic who resolved the problem. It worked fine for another few months and on one outing with friends, it starts misfiring and stops dead on an uphill road. I had to haul it all the way back to the city and get it repaired. And as if it weren't enough, it always used to misfire from time to time. I got it to hyderabad when I joined Wipro and came here to work.

It worked fine three months and then the self start stopped working. I gave it to the showroom for a service and repair and it was given back to me with assurance that nothing would go wrong. When I took it back again because the repaired self was still giving me trouble, the mechanic tinkered around a bit and it started working. I asked him to check if the bike needed an oil change or a service and he denied. One fine day, the horn suddenly stopped working. On the way to the showroom, the bike suddenly stopped dead (The self was still not working, by the way!).

Another visit to the showroom and they say that the engine is damaged because there was no engine oil. And now, they tell me I should replace my engine and it will cost 12,000 rupees. If I sell my bike, I will get only 20, 000 rupees. I had invested upto 60000 in the bike. And it has been just 2 years since its purchase. Even the loan on the bike is not yet cleared. What quality is this that hassles your customers so? I request you to kindly replace the bike and if that is not plausible, kindly do replace the engine, at least. If I had enough proofs, I would have certainly gone to the consumer court. Unfortunately, you got lucky there. I never thought buying my favorite bike would be so expensive.

Scooter No KL 10 AM 4430 was charged with Rs 180/- on 2nd Free Service. In spite of my repeated requests on tele No [protected] and [protected] they have not provided a bill.Is it authorised to charge on free service which is not existing in other companies.For 1st free service also they had charged at Manjeri service center.After service the speedometer is not functioning .Please clarify. thanks.

Major Ravi Nair [protected]

I wanted to transport my White Honda Activa (MH 12 FN 3748) from Pune to Solapur. I went to parcel office in Pune on 01 March 2013 at 9.00 pm and did all the needed formalities. (Receipt number : A46622)
The attendant at the parcel office confirmed me the receipt of my vehicle and it was supposed to be parceled in the same Train (Pune Solapur Passenger). Next day morning when I reached Solapur by the same train and enquired about my vehicle, attendant at Solapur mentioned that the Luggage compartments were empty and asked me to try later.
I then asked my Brother In Law to personally go and check at Pune station. He found that vehicle was not loaded itself in the train and thus he asked the attendant about the same. Attendant then sent a guy to load the vehicle in Pune Solapur Passenger (Dated : 2 March 2013) at 10.45 pm.
But next day morning when I went to Solapur Station to collect it, the attendant again told me that the vehicle is not arrived in the parcel van.
When I tried to enquire about the vehicle I didnt get any proper response from Solapur attendants and they didnt give us any enquiry details.

This is to inform you that i have serviced our two wheeler yesterday. The service is very poor and by yesterday at 6.45p.m we got the delivery from perambur service centre hardly is runs only 15 minutes after that the bike has been stopped battery is totally is doen we have been keep on informing to our a distilled water in it but they given us free maintenance battery not working, kicker is also not working and close by we went to other mechanic at we spent Rs. 200/- but for the service we have spent Rs. 2,100/- and when we take delivery just now they have washed the vehicle without removing the tank cove, seat cover the water is dripping from my vehicle and they wiped and gave us i think this is not right and also note that we have bought the vehicle on aug 2011 i have changed my chain spracket twice once in padi punagar and other one in perambur wanted to know what is life of the chain spracket and want to know the reasons. Always there is problem in the service something will happen the work will not been done, water wash have not been done and also i attach my purchase bill, service bills for your perusal . Please take immediate action and reply us and get back to us immediately. In the company service the cost of spare & service is high but then also puposely we dodnt bother about the rates we need the original parts to be changed but this is not satisfied. Out side we can service the bike but it will not be genuine so need the company service but the company itselt is like that then what is this? Please take action.

With regards
Kandasamy
[protected]
[protected]
Mial ID [protected]@gmail.com

Dear Sir/Madam,

This is my whole matter or one side conversion with Honda company by me till date no any response to me from company side

so please suggest to me what we i do next for this case.

tks
Amit Agrawal
4017348

Dear Sir/ Madam,

Please look into the matter & give me a any reply

This is my first Reminder to you

tks
Amit Agrawal
[protected]
4017348

----- Forwarded Message -----
From: amit agrawal <[protected]@yahoo.co.in>
To: "[protected]@honda2wheelersindia.com" <[protected]@honda2wheelersindia.com>
Sent: Monday, 18 February 2013 11:14 AM
Subject: Re: Shyam Honda Airport Br.Indore MP ( Complain)

Dear Sir/Madam,

Not Any positive action on my below matter

I have received only one call from your side dated .17.02.2012 and they are only ask to me what is the problem in my vehicle and after confirm my problem they have told to me we will call you back after 10-15 minute .but till date i have not received any call again. I have received phone call from this no.[protected]. Sorry but i do not remember caller name.

Now please look into the matter & tell me what is the problem in my case.

tks
Amit Agrawal
4017348
[protected]



From: amit agrawal <[protected]@yahoo.co.in>
To: "[protected]@honda2wheelersindia.com" <[protected]@honda2wheelersindia.com>
Sent: Friday, 15 February 2013 2:09 PM
Subject: Fw: Shyam Honda Airport Br.Indore MP ( Complain)

Dear Sir/Madam,

Still not any action on my below matter.

Please look into the matter on urgent basis

tks
Amit Agrawal
4017348
[protected]

----- Forwarded Message -----
From: amit agrawal <[protected]@yahoo.co.in>
To: "[protected]@honda2wheelersindia.com" <[protected]@honda2wheelersindia.com>
Sent: Thursday, 14 February 2013 2:40 PM
Subject: Shyam Honda Airport Br.Indore MP ( Complain)

Dear Sir/Madam,


Sorry to say but Shyam Honda Airport Branch Related this is our Second complain to you.

Hond Activa ( White) Purchase Dat.12.11.2012 from (Shyam Honda) Annpurana Branch indore (MP) in the Name of Smita W/o, Amit Agrawal Registration No. is MP09SP0105 and 1st service at Shyam Honda Airport branch (dt.12/12/2012)

Today I went to Shyam Honda Airport Branch Indore (MP) again for IInd free Service and i am facing some problem in vehicle regarding to front wheel & shock up when i have ask to them about this problem so they told to me directly this vehicle was accident. i am really shocked when i am single hand user for this vehicle & i am not facing any accident and no any scratched in front & full vehicle ( vehicle photo enclosed this mail) so how it is possible.shock up rode is bend and its cost about Rs. 450-500/- as per your service officer Mr. Rajendra Porwal and it is chargeable to me.and no any cop ration with us that time available branch officer and not listen to me properly. without any my mistake. then i have return back with my vehicle.

So kindly request to you please arrange on urgent basis to resolve my this problem with IInd free service.

tks
Amit Agrawal
4017348
[protected]

Reference : Honda Avitor Model : Aviator(SCV100G), Frame no. ME4JF211A98066962, Engine No. : JF21E0086951 purchased in Jan 2009.

Since beginning the said scooter is having problem in Kick. Kick is very very hard has caused ortho problem of my LH side knee. Though it was given for repairing in their authorised service centre (CR Scooter-Baroda) has proved miserably poor with having the same tight kicking problem. It has been known that there is a basic design mistake in the kick mechanism - profiles of gear teeth having basic design error.

As we have been using Honda's Activa and having satisfaction o[censored]sage, we entrusted this Avitor but it has only given us very very bitter experience both finanacially and physically - causing Knee problem.

Whether this Japanese group has failed in their customer service motto or what ??????

Expecting their concern to resole my agnious situation.

Deepak Dhebar
Baroda

Sir/Madam,
I purchased Honda Activa on[protected] from VISHNU HONDA,VISAKHAPATNAM.FROM[protected] I am receving SMS for free service.Today[protected] I approched to DADI HONDA delear,VIZIANAGARAM for 1st free service.They simpely washed my vehicle&changed engine oil..My ACTIVA covered only 461kms at the time of 1st free service.They didnot carried out any job that specified for 1st free service & simpely telling not nessary as vehicle covered very few kms.Even they didnot applied grease..The servicing center charged Rs223/-towards engine oil &Rs60/-towards CONSUMBLES &Rs7.42/-towards vat&salestax on Rs60/-.TOTAL Rs290/- I reported to servicing center at 09.00hrs &My vehicle is ready for delevry after water wash&engine oil changing at 13.00hrs.I obseted to pay consumble charges.The serviceing center refused to delever my vehicle.Due to my valuble time I paid the billing amount and got my vehicle.They didnot use any consumble items on my vehicle except water&electricity for washing my vehicle.The INVOICE No is121w05687 dtd[protected] for Rs290/-.mechanic name isRAMKI& supervisor name RAJKUMAR.My vehicle Reg No AP 35Q 6161.FREE SERVICE COUPEN No17792.Kindly take necessary action in this regard. V V RAMADEVI. Cell +91 [protected] Email:[protected]@yahoo.co.in.

Dear sir

This is for your information that I have a scooter of your esteemed company Aviator (DL7S AC 7522). I send it for service on 12th February 2013, in your service station of Rajindra Honda, Dilshad Garden. But since that day I haven’t received my scooter back and they are saying that it will take further 10 days to come back as its one part is not available.

Its really a kind of harassment as I need my vehicle for day to day work.

Please look into the matter and do the needful

Thanking you

Diwakar Maheshwari
[protected]/22326066
DL 7S AC 7522

I had purchased a CBR250r a year back and since then there have been problem with the brakes,I got the bike serviced for the same reason for five times which amounted to Rs.6000+.As given in the overdrive article the company CEO accepts that there is a defect in the bike but they do not have people to repair it and neither are they willing to replace the brakes.This is a serious issue.The brakes are practically inoperable,I would like to get them replaced free of cost as my bike is still in warranty and i have paid a very heavy price for it.I had got calls for replacement of brakes but when i went to the service center i noticed that no proper replacement and rectification was actually being done there,This amounts to fraud in a certain way,I need them to do the needful asap