Honda Cars India Complaints & Reviews

Subject: Very poor workmanship during service of 2 wheeler Honda Activa as both complaints remain unattended

Dear Sir,

Myself, Gazal Preet Arneja, owner of Honda Activa (Model SCV – 100R) Registration No PB47 – C – 2500, gone to Gyan Honda, Ferozepur Cantt, Punjab (India) (Authorised Dealer of Honda 2 wheelers) on 23 Mayyy, 2013 for service.

I have specifically mentioned two complaints in Job Card (No 13JC01666) as per following:-

1. Faulty Fuel Gauge
2. Handle Cover free and is to be replaced

When I did the requisite payment and took the vehicle in the evening from Gyan Honda agency, I specifically asked for the above mentioned two complaints and got confirmation that these two have been attended to the level o[censored]tmost satisfication.

On 24 May, 2013 my wife while coming from school got stuck on the highway with fuel gauge showing full tank, but actually fuel finished. It was very hot and sunny day and I had to rush with petrol on the spot.

Also, the left Handle which was free before service, also started rotating is completely free now.

So, I am very much astonished to found that both the complaints which I had registered for repair were not attended and I had to face lot of problems because of these unattended complaints.

As, far as HONDA brand name is concerned, it is really very hard to digest the disgraceful workmanship of Gyan Honda, Ferozepur.

You are requested to take concrete steps in future so that such incidents of customer dissatisfaction may be avoided and brand name of HONDA may not be dishonored.

Hoping for a concrete and positive action from your side for the sake of reputation of your organization.

With regards,


(Gazal Preet Arneja)
Principal – Poly Wing
S B S State Technical Campus,
Moga Road, Ferozepur – 152004
Mobile – +[protected]

Sir
I am a regular customer of yours since 7 years. I have great faith in your company and you have always been my 1st and only choice.
I recently purchased a honda aviator i.e. on 29th May, 2013 from your authorized Dealer 'Shrerit Auto Pvt. Ltd. , Jaipur' . The details on the purchase are below. I have a complaint against the product. The 'Footrest- Mat' is problematic. It is not according to your company standards. It does not properly fit to the main body of the aviator, and comes out often when driving.
When I contacted the dealer about this, he said that this is a general problem with this product and they can't do anything about it.
I have also lodged a complaint with them whose folio no. is 13 in dealer's suggestion/complaint register.
I would like you to look into this problem and remove this problem as soon as possible.

Also, I have a suggestion for a possible solution of the problem. The diameter of the footrest-mat 'rubber locks' that fix the mat to the body can be increased so that they lock properly.
I look forward for your reply.
Thank you.

Yours faithfully
Manoj Agarwal

Details of Purchase-
DEALER- Shrerit Auto Pvt. Ltd.
INVOICE NO. - 13IN01075

I HAD BOOKED A HONDA AMAZE PETROL CAR (MODEL-SMT) WITH LALLY AUTOMOBILES, WAZIRPUR ON 7TH APRIL, 2013 WHEN I WAS TOLD THAT THE CAR WAS DELIVERED WITHIN 4 WEEKS AS VERY FEW CUSTOMERS HAVE BOOKED PETROL CARS. MOREOVER THE BOOKING OF AMAZE CAR WAS MOSTLY DONE FROM THE DATE OF ITS LAUNCH i.e. 11TH APRIL, 2013. NOW THE DEALER SAYS THAT DELIVERY OF THE CAR WILL TAKE 2 MORE MONTHS i.e. EXPECTED DATE OF DELIVERY WILL BE AROUND JULY END. DESPITE MY REPEATED PERSONAL REQUESTS AND E MAILS THEY HAVE REFUSED TO ADVISE ME ABOUT MY WAITING NUMBER AND THAT UPTO WHICH NUMBER THEY HAVE DELIVERED AMAZE PETROL CARS. I BELIEVE THAT THEY HAVE INDULGED IN UNFAIR TRADE PRACTICE AND ARE SELLING CARS TO CUSTOMERS WHO HAVE BOOKED CARS AFTER 7TH APRIL 2013 AGAINST SOME CONSIDERATIONS. THEY ARE GOING AGAINST THEIR PROMISE TO DELIVER THE CAR WITH IN ONE MONTH. EVEN COMPLAINTS TO HONDA HEAD OFFICE, GREATER NOIDA DID NOT YIELD FRUITFUL RESULT.
R.M.KAPOOR, [protected], rm.[protected]@sbi.co.in

SIR
I HAVE PURCHASED A NEW BIKE CB SHINE FROM M/S JOSHI AUTO SCANS SEC -8 PANCHKULA ON 04 JUL 12. ON 26 SEP 12 WHILE DRIVING THE CHIN OF MY BIKE HAS SUDDENLY BROKEN. IT COULD HAVE BEEN FATAL BUT I WAS SAVED BY THE GRACE OF GOD. ON 27 SEP I VISITED M/S KRISHNA AUTOMOBILES IN CHANDIGARH FROM WHERE I WAS GETTING MY VEHICLE SERVICED REGULARLY FOR THE REPLACEMENT OF THE CHAIN SET. BUT THEY HAVE TOLD THAT AS PER COMPANY NORMS IT CANNOT BE REPLACED. ON THE SAME DAY I HAD VISITED M/S JOSHI AUTOSCANS IN PANCHKULA THE SAME WAS THEIR REPLY. THEN ON 27 NOV 12 I FILED A COMPLAINT IN CONSUMER FORUM VIDE COMPLAINT NO. 782 OF 2012. AS THE CASE WAS LOW VALUE I HAVE HIRED ANY LAWYER TO PRESENT MY SIDE. BUT AS I AM A SERVING DEFENCE PERSON I WAS NOT ABLE TO PUT FORTH MY POINTS/ SUGGESTIONS. BY THE DECISION ON 18 FEB 13 I HAVE BEEN INTIMATED THAT COMPLAINANT HAS FAILED TO PROVE ANY DEFICIENCY IN SERVICE ON THE PART OF OPPOSITE PARTIES. I LOST MY CASE. THEN I COME TO KNOW ABOUT CNBC PEHREDAR ON CNBE AWAAZ AND I DECIDED TO TELL MY PROBLEM TO YOU. KINDLY HELP ME OUT AS COMPANIES CANNOT PLAY WITH THE LIFE OF THE CONSUMER.

MY MOB - [protected]/ [protected]

Dear Honda,
I am unhappy to send you a complaint, since Honda is a well established standard company. but i was delivered with a defected bike, of course it may be done by someone else working in Honda, but i don't know exactly who done this so Please investigate in this issue and give me a proper solution. Please find the below details about my bike and my complaint. If you have any other queries, Please contact me on Email id: cadburry.[protected]@gmail.com or Mobile no.: [protected]. Look into this issue since someone is spoiling the name of HONDA for their own benefits.


Authorised Dealer where bike was bought: KSN HONDA, chennai.
Name of the sales person who organized me: Lakshman, mob no: [protected]
Service center approached for 1st and 2nd service: KSN Honda service center.

(If you want the details of invoice given for 1st and 2nd service, please let me know, i have all the proofs with me.).

Bike Details:
Owner name: sivaramasubramanian.
Bike model: Honda shine.
Frame no: ME4JC36KHC7065994.
Engine no: JC36E7197619
Date of Purchase:[protected].
Bike Registration no: TN09 BR 5819

Complaint:
I have bought a Honda Shine on 3.12.2012 from KSN Honda, chennai. Initially they said that the bike will take some time to set to your control and it will take 1 week of time. But after 1 week of time i have faced too many problems in my bike like Engine noise sound, Unable to raise after lowering of gear, Gear raising and lowering etc. As i was not a bike specialist and simply a end user i dont know what exactly the problem is and during the 1st service i have escalated all the above mentioned problems, they replied that everything will be resolved. But even after that also i was facing the same issues and i have called the sales man complaint about it and he said that at the time of 2nd service they will resolve it. So during 2nd service also i have escalted what happened previously and with the help of my friend who is a mechanic in honda service center, i found the problem in my bike is Clutch bell and which has to be replaced. But the service center guys said that i cant be claimed in warranty. But my complaint is that my bike was facing this problem from the day i bought the bike and only because i believed honda blindly and i did't aware of the issue it takes upto 2nd service to notice this problem. So it is the problem from delivering the bike to me. So please provide me a solution for this issue ASAP.

If you want any other details please contact me..

Expecting a good solution from honda for this issue..

Thanks,
Siva.

Dear Sir,
I Rajesh Daultani here requesting you to listen my serious complaint regarding my Honda city (ZX model).
Details of our Car – Lic No. UP80 BA 0533 R/o No. H[protected] Chases No MAKGD 852K7N403812 Eng No. L 15A30131391 WRNTY Start – 2-01-08 Mileage – 19242
Complaint – Break Pads and Disc Damaged fully both side ( may be changed at the time of authorized service center, if not, then why with in short period?)
Sir, We are managing / regular using four wheelers since 1987, and such complaint we got from such a brand company which is not tolerated, It is really a question of life. We are again requesting you to solve our/ your tension ASAP. We would be thankful and highly obliged.
We are sure that you will take favorable decision with replacing new break pads and disc at free of cost so that we should not go ahead.
Just waiting for your positive action.
With Regards
Rajesh Daultani
Agra (UP)
India
Mob- [protected]

To,

Whom ever it concern,
HONDA MOTORCYCLE AND SCOOTER INDIA PVT LTD,

I Narendra N. Gawande R/o Gokul colony, Jawahar nagar, akola. I have own the Honda Activa since last month. The first servicing was held on the dated 18/5/2013. That was the First servicing. I Note down the problems of that activa. But i am very unsatisfied with servicing. The service staff dose not complete the work against the problem sheet. Very next day today morning at 10.30 am i was visited to the Khandelwal Honda Service Centre, but they tell me you will came in the evening and we will see the problems.
So please inform them as early as possible, My cell no .[protected]

Hello Sir,
I have booked my parcel i.e. motor bike (Hero Honda Passion Plus bike) from secunderabad to badnera in Bikaner Express (Train No. 17037) dated 01.05.2013. But till now i am unable to trace my bike where it is parcel. As asked to badnera station this people refused for any such kind of parcel and not able to give any further information.No anyone from relway department help me ,everyone neglecting this issue.I want my bike as early as possible .i informed to NR cell of Secundrabad, Bikaner,Badnera but till no anyone resolved this problem .this type of mistake shoud not happened this is very shamefull on Indian Railway Because such type of people are working in Railway .Already i complaint on Many times but no anyone taking care of this issue.what i should do Please suggest me And help me.Already 18 Days crossed. I went to Badnera for taking information about bike the Parcel officer ( Sunil Kumar:[protected] this person that told " Yahape gadi nahi utra to hum kya karenge ,hame nahi malum gadi kidhar hai ,tum hyderabad malum karo ,jub apne aap gadi aayegi to hum aapko bata denge" and he gave him Mobile No.to me but he not receiving call .duo to such type of people the shame on department.

[parcel No. 1709801
P.R.R. No.[protected]LT/BD-BD-Badnera junction)

Anirudh Nimkar
[protected]
Bike Name: Hero Honda Passion plus ,No: MH29 K6229

I have honda unicorn 2007 model, now a days m facing fork problem!!!! tilting towards right!!!! I had been to showroom as well as local mechanic to get it repaired, they took for 2-3 days time saying tat fork is having bend in it so it should be taken to lathe!!! but problem became so serious to me that it started tilting more at right!!!! is thr any proper solution???? if yes wat is it???? and also i have decided to change full fork set!!!!! how much it may cost????!
ph no- [protected]

I had purchased Honda Activa from Srivari Honda, East Fort, Thrissur on 30 Mar 2013 vide your invoice No VSI 6248. The chasis No of the vehicle isME4JF5101CD8137832, Engine No JF50E80136776 and Regn No KL 08 AZ 9896. After two days it was seen that the self starter and kicker is complaint .(The information send to the show room through e-mail). The same matter was informed to the show room, and they advised me to check the vehicle after first service. The vehicle was handed over to show room on 04 May 13 for first service. The mechanic replied that there was no complaint with kicker & self starter .The vehicle was collected after servicing and from same next day itself the vehicle showed no improvement with the self and kicker starter. I think the battery of the Activa is of low charge and battery was not recharged. I request you to either change the battery and repair the kicker starter or change the vehicle. This is foryour written information and record. Im awaiting for your reply.

Subedar Rajan KR
“Midhu Minu Mandiram”
Kalathikattil House
P.O.Kaipparambu
THRISSUR – 680 546

I am writing this to bring to your kind attention a very unpleasant experience which I had from your local service centre at Shymas Honda, Kayamkulam. I had handed over my Honda Activa Scooter for accident claim to this centre on 15/05/2013. I clearly mentioned the essential maintenance to be done and the routine maintenance to the reception as well as to the chief mechanic. But the concerned staffs at the service centre were very reluctant to hear my complaints or give an explanation.

This is to inform that I want to lodge a complaint against Honda in consumer forum for selling a defected bike.
I've been complaining for many problems since the first day of the purchase from which only some were solved. The major problem is regarding the handle trembling on double seating and bending towards right side in single as well as double. During every service I've complained about it but just they are playing tricks by making handle tight/loose and trying to convince the costumer, telling that your vehicle is alright.
It is fearful for me to drive the bike as my left shoulder is paining severely and to take family along.
My family is complaining that you bought a waste bike, from almost one year we are suffering, instead we would have purchased from any other brand.
I’m fed up with HONDA’s service. At last if my problem is not solved even by this time I will demand for refund or a new bike replacement.
My vehicle details:
CHASSIS NO. ME4KC09CEC8262757
ENGINE NO. KC09E6269271
DATE OF PURCHASE: 27 MAY 2012
DEALER: AADI MOTORS, MALAKPET, HYD
SERVICED BY: PRATUL HONDA, SOMAJI GUDA, HYD

Hi,
I have purchased Honda activa 5 months and there is problem with handle.i have complained regarding the same at pratul honda show room during servicing but it has not been repaired and didn't get a proper response.so kindly look into the matter ASAP.

Dilip singh
[protected]

Respected sir,
My name is Shanavas Chokiyil. I am a Government servant. I have a Unicorn bike ( Vehicle No. KL32 E 1453, Chassis No. MEE4KC09CJC8333576, Engine No. KC09E6340820 ) and I got four free services from Alappuzha shymas Honda showroom. During those four services I had complaints, and I complained to the responsible service manager. But they never fulfilled any of my complaints yet. During the fourth service they...

am purchase a new honda dio from ktc motors kalpetta,its problem is when i ride the bike handle will be gone on left side,then i tell this isuee but the service center person told me that parts not available here ,what can i do,and service is too bad am not satisfy about honda service any help please contact my mob no is [protected].

i mr. mool chand mehta had booked an honda activa on 4/4/13, from lavish honda motors. address- lavish honda motors pvt.ltd., hotel srinath, near nathwara road, kakroli, district-rajsamand, pin-3133324, phone no.[protected].
i gave 5000rs in advance for booking an honda activa , colour- white, which i told them that i will be taking it on 25th april 2013, as my muhurat was on that. They gave me receipt of the same. the receipt details are as follows:-
receipt no. 172, date-4/4/2013
dealer- lavish honda
advance paid in cash- rs.5000/-
name of the manager- manoj jain
colour of the scooter- white activa

on 25/4/2013 on the day of maa muhurat when i went to the showroom and asked them that my activa is ready? i told to give the activa and take the remmaining amount. they said that ther is no booking today sir, that ws the shooking words i have heard from that manager, i gave him the receipt also but he told that we dont have activa today. and when i asked for my advance to be refunded back, they said that there is no advance.
my muhurat ws on 25/4/2013, after that i dont have any muhurat, they just not only taken the money but made me mentally sick, i have an age of 70 years, i cant fight with those guys and there policies.
i kindly request you to look into the matter and plzz give a justification reply as soon as possible, i m ready to come at consumer court with the original receipt.
my mobile no, is - [protected]
kindly reply as soon as possible.

Dear sir,

this is to inform you that i have purchase new activa (60 km/lit) as on 22/04/2013 & after comming home ther is
some noice comming from engine so i call in showroom & tell them so they said come tommorow so when i reached ther
they check my activa & said they need some adjustment in engine after that i leave activa for 2 hours & come to take
them back home so again when i reached home the problem was not solved & one new problem was also started ther is
lot of vibration comming from engine & from front pannel i go back again in showroom & tell the problem they not
listen my problem & said it shoud be like this only but when i said to check in other new activa there in not a singal
vibration & engine noice comming so i said to change my activa but they dont (manager-Mr.GULATHI) listen & misbehave
with me and said come tommorow we will see your problem but same reaction when i reached next day they accecpt that
there is a problem in activa but insted of noying this they ignore to solve my problem & said it is normal so what is
a use of spending 57 thousand if nobody listen coustmer they take my activa 2 times in workshop & open from brake front
pannel from engine they scratched all my new activa i wil take this matter in court...........so you please see this
matter & take some serious action for this...




Thanks
Ravinder Singh
Mob no.[protected]
Dehradun Uttrakhand

Hi,
I have serviced my Honda Activa at authorized service center ‘Pritam Honda’ with list of problem but no result after servicing of the vehicle.

I meet owner of the service center but No response from him and Honda has certified them as an authorized service center without having a basic pre-request of the service center.

In single word I can say that pathetic services by ‘Pritam Honda’

Regards,
Niraj

I met with an accident on 14th April,2013 in Rajasthan. And, got my vehicle parked at Auto Max Honda service station Mayapuri, New Delhi on 16th April,2013.

My car is totally damaged from all sides. But, i am very glad to say that its Air Bags, didn't open.

I am very much harassed after such a bad accident. As from the last 7 days my vehicle is parked over-there.

Please find the attached pictures and let me know that after such a huge accident air-bags should open or not.

Either Honda is not delivering accurate quality or they are making fool of the customers for SALE of their product.

Please explain :

Why a customer is spending 1.5 lac more ? ( only for that safety which is not their in Honda Cty )

Regards,
Tanuj

I have purchased HONDA CB SINE with tubeless Tyre on 1.07.2013 2 day ago there is some noise in back tyre, & middle part of the tyre is pop up. but after one day it is normal but there is some liquid flow from ring edge and it is not feel as comfortable as before when ridding the bike can it is change

please conform me my email id jit.[protected]@gmail.com
& mobile no :- [protected]