[Resolved] Honda Aviator — NO SPARE AVAILABILITY, POOR SERVICE | |||
My Honda Aviator bearing registration number OR14W 4078 purchased on MAY11 is lying with Koshalya Honda,Rourkela due to no SPARE availability. It is amazing a small spare bearing part no. 11100KWP is not available. On inquiry no commitment from dealer stating that Honda Head office is not responding to their email nor sending any spare. A sorry state of affair for a company like HONDA for such poor service forcing customer like us to wait for his own vehicle due to poor spare management . My all activities are badly affected incurring huge loss for failure on both side of dealer as well as manufacturer.I donot know whether any commitment is there for compensating the loss but honda 2 wheelers is really became a nightmare for me. On telephonic to different contacts like[protected],[protected],[protected] no response either no one receive the phone or no operators available.It is amazing that HONDA such reputed company operates in such a poor manner in INDIA. Pl see that if company like HONDA can at least take the pain to serve their customer and deliver me my vehicle at earliest. Call at [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
three days ago I had booked a complaint with your Bikaner dealer M/s Laxmi Honda explaining that my aviator is not starting either by battery or by kick. they said that their mechanic will come and will do the needful. Phoned 5-6 times. get promises only but none has come to check my vehicle. very very very poor service.
HONDA AVIATOR — no spare parts availability at dealer rourkela
My vehicle no OR14W 4078 lying at workshop of dealer Hyundai Koshlaya Rourkela due to no spare availability since 18 nov. No postive response. the vehicle purchased on May 11. All my activities affected. no comitment from dealer regarding delivery of the vehicle These people should be taken to court for such behaviour ... I own a aviator myself and it took me countless trips to the service centres for a master cylinder kit 13FB4 ... I regret investing my hard earned money with this sham of a company who does not care about their customers . I will never recommend any one to buy a Honda automobile ...:(
Reference : Honda Avitor Model : Aviator(SCV100G), Frame no. ME4JF211A98066962, Engine No. : JF21E0086951 purchased in Jan 2009.
Since beginning the said scooter is having problem in Kick. Kick is very very hard has caused ortho problem of my LH side knee. Though it was given for repairing in their authorised service centre (CR Scooter-Baroda) has proved miserably poor with having the same tight kicking problem. It has been known that there is a basic design mistake in the kick mechanism - profiles of gear teeth having basic design error.
As we have been using Honda's Activa and having satisfaction o[censored]sage, we entrusted this Avitor but it has only given us very very bitter experience both finanacially and physically - causing Knee problem.
Whether this Japanese group has failed in their customer service motto or what ??????
Expecting their concern to resole my agnious situation.
Deepak Dhebar
Baroda
[protected]
Since beginning the said scooter is having problem in Kick. Kick is very very hard has caused ortho problem of my LH side knee. Though it was given for repairing in their authorised service centre (CR Scooter-Baroda) has proved miserably poor with having the same tight kicking problem. It has been known that there is a basic design mistake in the kick mechanism - profiles of gear teeth having basic design error.
As we have been using Honda's Activa and having satisfaction o[censored]sage, we entrusted this Avitor but it has only given us very very bitter experience both finanacially and physically - causing Knee problem.
Whether this Japanese group has failed in their customer service motto or what ??????
Expecting their concern to resole my agnious situation.
Deepak Dhebar
Baroda
[protected]
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HONDA AVIATOR — not a good response from authorized honda workshop
June 17,2011From,
Parth
12,engineers enclave,
G.M.S road Kanwali,
Dehradun .
To,
Honda Motorcycle & scooters India Pvt.Ltd.
Sir,
This is to inform you about the badly manged authorized Honda Workshop
I gave my Honda Aviator to "ESS ELL MOTORS" Plot No. 10,,Dehradun industrial co-operative estate Ltd,Near Mahant Inderesh Hospital ,Patel Nagar ,Dehradun.
For some repair in case of an accident on 6th June 2011 but they have't managed its " T " till now ie. 17 lune 2011
The Service Advisor Nitin did't told about the unavailable product till now and asks to wait further till next month.
Please take some action to quicken up the process as it is not expected from a company like "Honda"
Yours sincerely
Parth
[protected]