[Resolved]  Hp — HIGHLY IRRESPONSIBLE BEHAVIOR BY HP SERVICE CENTER

HP — thief the gift

I claim the hp note book offer from hp.
from the hp side the are send the gift still i not got they send the doct no as below i talk to bluedart they
are say u r product i lost. what i do for this.
following conversession between hp and me.

You have told that the units have been dispatched on 22-11-08 via consignement no. Bluedart [protected]., [protected]
This consignee is lost form bluedart
i talk with bluedart they say that contact from whom parcel was coming. they are telling to claim will be your side.

Blue Dart Contact Person : Runpreet
[protected]

hp dv4 1131tx — non receival of free gift

same problem here ..
i think these people out their have got their ear dumb towards our complaint..
i have purchased this model in december and til now i have not got the fre gift of the hometheatre ..

it is a shame that such a company is making fool out of people.

they are just keep ignoring our complaint . and shamelessly tell us to have pateince ..

what the term pateince means to them ..

I had a very bad experience from HP Pavilion authorized dealer"ADVANCE IT MALL" in Vaishali Enclave, Pitampura. I purchased a HP Pavillion Notebook DV5 1102TU on 6 April 09. The sales person over there (highly incompetent guy) told me about the promotional offer that was going on at that time about getting Paid Cleaning Kit and a Car UPS on purchase of the Laptop. After I purchased the laptop and asked him about the gift, he denied that no such promotional offer was in place and if I want to get EITHER ONE of the gifts (instead of both the gifts), then I have to pay courier charges of Rs 400. He never mentioned any such thing before. Not only this, he also assured me that I will be getting all the software support and upgradation for the next 3 years at my place if I purchase from him. After the purchase, he bluntly refused me any such scheme and said it is valid only for one year and that is only when I bring the laptop to his showroom. This is totally against the commitment what he has made. The owner of the showroom also refused to provide any sort of assistance. The Laptop which I bought now is having a problem of restarting on its own. They refused to solve the problem and told that i should go and contact HP service centre for this. What kind of support is this!! I wonder if there was no such scheme going on and if they are incapable of trouble shooting any problem, why do they commited in the first place.!! I am totally annoyed with this kind of behaviour and attitude of the dealer.

Can any body tell me how to sort out this problem please??

i have v3029au the motherboard keep getting replaced in every few months, initally it was having the mobo of 256 mb shared graphic card memory, and they replaced it with the cheaper one with 128 mb of memory no one ready to listen and they have a very non helping attitude, thy dont even bother to fix and help any body very disatisfing service and, my friend they have dell the service is given in a day that to at home it they replce mobo, screeen at ur home in a day.HP takes such a long time in doing that

I purchsed the laserjet 1522 nf on october few months later its started printer problem ex:-prints not cleared & hanging problm. Iam registerd 2nd time complaint & case i.d no in your H.P Complaint is [protected] on 13/4/09.
h.p. service engineer came in 3 days later on 17/4/09 but he is not carry a suitable material so he is extend the complaint but in two weeks not any action on my complaint.whenever i do call to hp centre every time same reply that part is not aviable. i am face many problem. without my printer scanner.

hp/hp-520 — notebook stolen

Respected Sir,
My hp 520 notebook is stolen from paiyanoor, old mahabalipuram, chennnai.THAT DAY OF DATE[protected].DAY->FRIDAY.
so i want to tell no one misuse my laptob.you block my ip address and port number.
my laptob information:
model number->hp 520
serial number->CND73804RN
PRODUCT NUMBER->GU321AA#ACJ
SIR IF YOU GOT INFORMATION MY NOTEBOOK ON INTERNET, THEN PLEASE INFORM ME .
sir my CONTACT NUMER:-[protected], [protected].
AVIT COLLEGE
PAIYANOOR
VINAYAKA NAGAR, PIN CODE->603104

Respected Sir,
My hp 520 notebook is stolen from paiyanoor, old mahabalipuram, chennnai.THAT DAY OF DATE[protected].
so i want to tell no one misuse my laptob.you block my ip address and port number.
my laptob information:
model number->hp 520
serial number->CND73804RN
PRODUCT NUMBER->GU321AA#ACJ
SIR IF YOU GOT INFORMATION MY NOTEBOOK ON INTERNET, THEN PLEASE INFORM ME .
sir my CONTACT NUMER:-[protected], [protected].
AVIT COLLEGE
PAIYANOOR
VINAYAKA NAGAR, PIN CODE->603104

this is VI time we registred compalint. Your response is very bad.
I also send this mail copy & previous compalint no. consumer court New delhi
I have purchase a HP-2612 A laser cartridge.
i HOPE B-82, OKHLA INDUSTRAIL AREA OWNER IS VERY POWER FULL SO RESULT OF THIS U NOT TAKE ANY ACTION BUT THIS LETTER IS VERY IMPORTANT TO ME.
IN LAST WE PURCHASE ALL CARTRIDGE IN HP DISTRIBUTOR VIKEL BUSINESS COR., JMD INFOTECH, & MODECARE ENTERPICES
But cartridge printing quality is very light .
We reach the B-82, Okhla Industrial area for replacement.
But this time we have no leter head so your customer service man Mr. Lalit/Mohd Shakib told pl. take a letter head . they proper cheque all things like cartride seal, Tonner ink quality & invoice.
after 2-3 day we again reached the HP replacement cell B-82, Okhla Ind. Area. In this time Mr Lalit told pl. take a bill copy of customer and also need the printer Number. they again cheque all things like cartride seal, Tonner ink quality & invoice.
After 3-4 days we gone again then they not check any thing they only told your cartridge is open. I request to why u call me again to again u clearly tell HP has done replace defective cartride. We have all light print outprint. This cartridge We supply the Jamia Millia Islamia University in IT Center It name Center of Information Technology Contact Person Person Mr. Nusrat Hussain.
They also take a action against HP.
We also provide all the Origianl Bill & other things.
We also supply the 20 Dat Drive 40 GB 6 is not working.
Mr. Lalit & Mr. Shakib told It is only work HP Server.
But 15 Dat Drive is working perfectly.
I also saw the one things when u pay money in B-82 service center your replacement work done properly other wise ????????
I have not only one customer facing this problem Pl. check the register 90% customer suffar the HP replacement cell.
Complaint is only formalty NO BODY TAKE ANY ACTION OF THIS COMPLAINT.
I ALSO SEND THIS MAIL COPY & PREVIOUS COPY OWN ADVOCATE.
FOR NEXT LEGAL ACTION.
PL. PUT THE ENQUIRY IN B-82, HP REPLACEMENT CELL. MANY PEOPLE SUFFAR.
I ALSO LEAVE 4 TIMES VOICE MESSAGE IN TOLL FREE NO. BUT ACTION IS =ZERO =0

HP — unstoppable issues

I had purchased a compaq presario v 3000 laptop on June 30th 2006.it has been around 22 months passed and i visited to hp service around 22 times, and this time again the display is not working as the same in earlier cases .This calculated term can easily show the type of technology they are providing in India.I had replaced the motherboard around 5 times and touch pad at once, along with it, I am suffering a lot because its impossible to get my work done without a laptop.kindly take some meaningful action this time regarding this issue.

HP — non delivery of UPS gift as part of now or never offer

Dear Sir/Ma'am,
I would like to bring to your notice that we have not received the UPS which was a part of the part of NOW OR NEVER OFFER of hp.
i purchased Hp compaq presario desktop model no. SG3630IL on the 12th of february 2009 from docket care system, paper mill road, lko .On the 28th of feb, through an SMS we were intimated us about the file no. 73262 and the status being under progress.On the 5th of march that it will take around 4 weeks to despatch.Further we came to know that on 15/4/2009 that it will be delivered to us in the next 10 days. on 20/4/2009 an Sms was sent about the docket no.[protected].On the 5th may we received only the printer but no UPS..
It is clearly recommended that UPS is a must for the safety and longevity of the system.So in the last 3 months we are facing inconveniance due to its absence lest it might be damaged.I have paid the entire amount including Rs1000/- as per the terms.
Therefore I request you to kindly look into the matter as early as possible and deliver the UPS at the address mentioned below.

Thanking You,

Yours faithfully,

SHARMILA BISWAS
14-F, Ravindra Palli,
Faizabad Road,
Lucknow-226016


HP REDEMPTION CELL
c/o Innovative Incentives and events pvt ltd.
SCO 171-172, 2nd floor, sec 80C,
CHANDIGARH-160018.

hp/PRODUCT NUMBER->GU321AA#ACJ — hp notebook theft

Respected Sir,
My hp 520 notebook is stolen from paiyanoor, old mahabalipuram, chennnai.THAT DAY OF DATE[protected].DAY->FRIDAY.
so i want to tell no one misuse my laptob.you block my ip address and port number.
my laptob information:
model number->hp 520
serial number->CND73804RN
PRODUCT NUMBER->GU321AA#ACJ
SIR IF YOU GOT INFORMATION MY NOTEBOOK ON INTERNET, THEN PLEASE INFORM ME .
sir my CONTACT NUMER:-[protected], [protected].
AJIT KUMAR
BRANCH - CSE 2nd year
reg.no->[protected]
AVIT COLLEGE
PAIYANOOR
VINAYAKA NAGAR, PIN CODE->603104

please you take action.

hp/hp-520 Complaints - notebook stolen
View all hp/hp-520 complaints
hp/hp-520
Posted:[protected] by AJEET KUMAR Send email

notebook stolen
Respected Sir,
My hp 520 notebook is stolen from paiyanoor, old mahabalipuram, chennnai.THAT DAY OF DATE[protected].DAY->FRIDAY.
so i want to tell no one misuse my laptob.you block my ip address and port number.
my laptob information:
model number->hp 520
serial number->CND73804RN
PRODUCT NUMBER->GU321AA#ACJ
SIR IF YOU GOT INFORMATION MY NOTEBOOK ON INTERNET, THEN PLEASE INFORM ME .
sir my CONTACT NUMER:-[protected], [protected].
AJIT KUMAR
BRANCH - CSE 2nd year
AVIT COLLEGE
PAIYANOOR
VINAYAKA NAGAR, PIN CODE->603104

HP — orkut

orkut page can not be displayed .
we side open then comes frm only blue page
so nw wht i do ?

Hewlett-Packard — moniter waranty

Dear sir
I purchaged computer sept 2006.In oct 2008 I have purchaged care-pack for my hp computer to extend waranty support for two year.In[protected] moniter not work.I complain HP costumer care[protected].
complain no.-CA 0764468.
AfterTwo day call them every in the interval of 3 -4 days.but no result till now.

HP — delivered a damaged home theatre.

i had purchased a HP PAVILION...n had registered for philips HOME theatre...
n yesterday i have received my set through overnite courier W. NO. [protected]...
but the system is not working properly (talkin about the sub woofer n speakers)..
so please take the proper action n replace my home theatre as soon as possible..

HP — printer

Sir,
Not recived philips C.D. Player Worth Rs. 5000/-
Laser Jet moddal 1010 printer
Per.Date.[protected]
Printer Sirial No. SGFBS 50367
From-Kalim Ansari
Vill-Turkpatti Bajar Post-Mahuawa Bugurg
Disst- Kushinagar U.P. Pin 274302
Contect-No. [protected]

Hewlett Packard — Worst Service Quality

I’ve purchased a HP Laptop (Model: Nx7300, Sr. No. CNU7051G0P, Pr. No. RR585AV). Since my purchase, I’ve started getting recurring problems in various components such as motherboard, LCD panel, DVD ROM, AC Adapter etc. These problems are so frequent that, I’ve to visit the service centre every month or two. These are the description of the various issues that, I’ve faced and got my laptop serviced for the same:
1. Mother-Board replaced once due to the problem with the display driver.
2. CD-ROM replaced along-with the motherboard which has developed some issue because of the motherboard.
3. The rechargeable battery replaced once in the one year time since, the cells are damaged in the charging-discharging cycle.
4. AC Adapter replaced once since, it was not able to support the charging of battery.
5. LCD panel replaced once recently which has developed some display issues.
And, now the LCD panel has again started creating the same display issue due to which the previous LCD panel was replaced a month ago.
Thus, it’s a shame that a reputed company like HP has such defective parts (or may be recycled parts) installed on it’s new systems which needs replacement every now and then. Even worse, it’s been almost three months since, I’ve lodged a complaint for the replacement for the defective part and has not received the said part at the service centre till now!
I’ve contacted the customer service dept. on phone and on mail (Complaint ID: 2115167) but, they’re always giving the false assurance as always that, the said part will reach to the centre asap. The reason quoted for the delay that, the production of my laptop model has been stopped.
It’s very frustrating that, such a kind of response is given by such a reputed company and; the service quality of which is even worse.
I’m not able to use my laptop since three weeks because, the display isn’t working. And, since, I’m a Computer Engg. Student, I need the laptop daily for my assignments and work. Also, for the past three weeks I’ve not been able to use my BSNL broadband service with monthly charges of 900Rs. And, has to go to the cyber café to surf and do my usual work over the net with a hourly charges of 20rs.
I would like to be compensated as Firstly by replaced of the defective part asap. Secondly, for the mental agony / harassment /embarrassment that I’ve suffered during all this period. Thirdly, I would like to be reimbursed for all the extra expenses which I’ve incurred all this period like for the petrol for visiting service centre, my internet bill (for the period of three weeks ) which I haven’t been able to use, the charges for the cyber-café for the entire period.

I purchased a hp laptop (Model. N. :-HP550, Product No. :- NL440PA) dated 06 June 2009, After six days we find some problem on battery. i went to service center on 15 june 2009 at Elite Business Machine Pvt. Ltd. Sector-58 (labour chouck) Noida.
They submitted my notebook and said we inform you within 2-3 days after diagnosis the problem.
after two days he called me say to me some virus in your notebook so we unable to diagnosis problem and asked to me make it virus free notebook for diagnosis.

i replayed that power/battery is not concern to virus. still at any how I format all hard drive and installed a fresh Window XP within same day.

Next day he call me and inform that there is some problem in motherboard.

They said that it will take 6-8 working days to replace motherboard.

i had to go out of station, so obliged to hand over notebook to service center for 6-8 working days

after 10 days when return back to noida and contact to service center. he inform me there is no issue with motherboard, issue is with battery, we need 4-5 days more working days . i puzzled after liston this word.

i contact to HP CC [protected]

Mr Ravi, he inform me, your notebook would replaced with new one within 15days to purchased date, if notebook have big issue.

till today (03-july-09), i have not received my laptop.

but one thing clear that HP service center (Elite Business Machine Pvt. Ltd. Sector-58 (labour chouck) Noida) have Very Poor Tech. Team, they can hear your abuse and rough word, but could not take your work responsibility.

HP — Ensure Not Zero on display

Respected,
Today (21 July 2009) morning 8:41 am at HP coco tps 15 vasna road baroda guj when i was refuel my bike at that time a person name sanjay start fueling without ensure of zero on display and start with lazy attitude and not a responisible person.
or customer friendly behavior,

So kindly take as a note and ensure same that things not happen in future.

Regards,