[Resolved]  HP Compaq Laptop — Free gift offer

I purchased HP pavilion series laptop on the 13july'09 and then within 9 days, i sent Rs3999/- DD and original stickers for free gifts student offer. You mentioned it will take 6-8 weeks to deliver but now time going on quickly and m not got my gift yet.

My file no:116608 for Motorola phone and status under proceeding was given in my cell m got message from you.

HP Pavillion / Compaq notebook — Kodak Camera not deliver

Dear Sir,
I have purchesed a HP Pavillion/Compaq notebook on Feb'2009. As per your letter I came to know that you have already despatched my gift i.e.Kodak camera vide serial no.CND90317G5. But yet I have not received any camera.
So if you kindly take necessary action immediately I shall obliged.

Thanking you,

Yours
s/d Sriparna Basu
M.no. [protected]

HP Pavilion DV5 Notebook PC — not getting of digicam

sir, i buy a HP pavilion dv5 notebook pc from BBSR on the date 10 february 2009 then i send a draft of 1350 to hd redemption delhi to get a kodak 9.2 mega pixel digital camera which is free with the product, but still date i am not getting the camera so, plz sir help me to get the camera and mail me regarding this to my e-mail id

HP Pavillion DV5 1120ez — Tortoise moving service centre

I had given my note book dv51120ez to Maha electronics south end circle Bangalore for replacement of HDD of 250GB, as its in still warranty peroid, its three weeks are over still i didnot get my laptop.once in a week i get SMS alert from service provider that "still we didnot receive ur HDD we are looking it on high priority and resolve the issue at the earliest" the same SMS i am getting starting from the day one itself, the service number for this is NB0704-007.
Really HP service is worst compare to DELL laptop service.

I suggest all future buyers not to go with HP note book, as this is the same feedback from all of my friends who purchased the note book along with me...

HP Pavilion 53760IN Desktop — Non supply of free gifts

I had purchase The HP Pavilion Desktop 53760in (S.No. CNX8460TYZ) & HP Pavion V220Tft on 12.03.2009 and I was offered two free gifts i.e. one 600 va UPS and one Printer-cum-COpier-cum-scanner. But recieved only UPS vide docket no.[protected] from Redmption cell of Hp Chandigarh on 07.07.09. I had lodged a complaint to HP on17.07.2009 vide complaint No. CCHSAP220929 DT. 17.07.2009. But no action has so far been taken by HP to deliver the withheld gift by it. Can we trust HP any more? May I expect that the HP will fulfill its promise?

kcagrawal
Tel#[protected], Mob# [protected]

Neither reply nor gift yet recieved from HP.

kcagrawal

HP Pavilion DV 2700 — Not received KODAK cam

Respected Sir / Madam,

My name is Pramod purchased a HP Pavilion dv2700(LAPTOP)with the same name dated on 31-01-09 and in voice number is BEC11988 with an amount of Rs44, 500/- at
BAID ELECTRONICS
VIJAYAWADA.
KRISHNA DISTRICT.ANDHRA PRADESH.
NOTE: I was supposed to receive a KODAK Cam (Offered Gift by the Company). Unfortunately by that time which you sent wasn't received by me because I was on Official Tour(Confidential).

REQ., : So I Kindly request you to send me the Gift which was offered by the company(HP).


Thanking You,

Your's Sincierly,
PRAMOD.

HP Pavilion DV2000 — vista related

i had raised a complaint regarding my original vista software cd and refrence no. of complaint is [protected].
i had purchased my laptop on12/10/2008 and it is in the warranty period. my invoice no. 210, tin no. [protected]. from your shop communication & marketing hc-1, citycentre, sector 4, bokaro steel city-827004, jharkhand, phone[protected].

Kindy send the software to my address:
sec-4/g, qtr no. 1224, bokaro steel city- 827004, jharkhand



sujata kumari

i have no any type of drivers in my hp520 model laptop there for i unable to operate the laptop . please send me drivers online.

I purchase a Compaq Laptop. I followed the instruction and created a redemtion code 8cjebtmgmj and

send all details along with Rs.1299/- bank draft for handling chardes to Ms Integrated Services Ltd

Redemption cell, Okhla, New Delhi. It is already a month passed but no correspondance has been received by me. plase let the company to send an acknowladge throug a mail atleast

HP — Tablet PC

Hi.
This is not the first time I am registering a complaint here. I have a Tablet tx1000AU with me and have had trouble since the day i got it and have got the run around since then not only by the people who sold it to me(digital Shoppe who told me that the computer has an onsite warranty and was told later that it does not by HP) . I was a also told that the computer could be upgraded to 4 GB ram and when I wanted to I came to know that it works only with 1 GB .Being a computer person myself(i Work will Dell Support) I don’t think I would have chosen this if I knew that 1 GB was the max but also have had a lot of trouble with HP also... Ever since I got the computer I have had trouble with the computer and have never felt like i was a valued Hp customer. Secondly and most importantly is that I never felt like I owned a BRAND NEW "Tablet PC”. One speaker of the computer never worked and the computer never stayed on for more than half an hour on the battery power and then I gave the computer back to digital Shoppe(who was to get the computer fixed for me) and they kept the computer for about 3 to 4 months and a after a lot of persuasion I got the computer back without it being touched so then I contacted hp a few times and finally after a few months i was contacted by a Mr. Rajan from Hp. So I told him about the trouble I had and he asked me to get the computer to the service centre which I did. The computer was kept by HP for 4 days and when i got it back i was told that the speaker problem was fixed and he (Rajan) told me that he had ordered for the battery and he would send it to me in a week's time and it has been a few months now. I did call HP about a while back to talk to Rajan and was told that he was not there and did not work for hp anymore and that was told to me by someone called Kumar. They asked me for the work order number and when I gave it to them they said that there was no such work order. I still do have the paperwork I got from HP. After the computer was returned to me I now not only have that battery trouble but the display does not work fine (the touch screen works very bad and also shows a hue when the computer switches screens), the fingerprint reader also does not work like it use to anymore. The speaker problem was fixed but now I have a lot more trouble instead.

I cannot use the computer as a tablet as when it is in tablet mode and when i am working on it gives you a shock at times and also just suddenly turns off by itself for no reason. I am a hardware person myself and work for dell and have found no apparent reason why the computer should bee working like this and why hp is giving me such a tough time to get this computer fixed or as i have been asking since I got the first time I got the computer back from Digital Shoppe i want the computer replaced. Who do I contact and what do I do...I have tried calling, I have tried email and chat and also going to the service centre and things do not seem to be working out. After spending this much on a computer i did expect some quality service in case of trouble which I feel is zero in my case and do not know why. I am in 2 minds now to take this up with the consumer forum (which is another head ache and run around) I do not know if all this is worth all this trouble.

-What is the use of a tablet pc when you cannot carry it around as now it has become so bad that once I run it on it does not even fully boot up without the power connected to it.

-What is the use of a tablet when i cannot use it as a tablet and it gives me a shock?

-What is the use of a computer that cannot be upgraded with more than 1 GB ram ( I was told that it was upgradable to 4 when i bought it)

-Last but not the least what is the use of having a telephone number on the hp website "Phone :[protected]" (coped from the hp website). That does not work. With a fax number too “Fax:[protected]” that does not work.

. I am very UNHAPPY with the product and service I have received and would like someone to look into this matter at the earliest and yes i do now plan to take this up with the computer forum as it was sold to me with the wrong pretext. Now that i got some time on my hands to get this sorted out as i have not had the time to do so. But I think its Hp that needs to follow up with me after me writing in, calling in so many times.

I think i was carried away by the card that they had kept net to the computer with the specs and with the specs it can be upgraded to, But now i know that all that was false and can prove it all. I have everything from the original box of the computer with me ready to be sent back to you.

Regards
Rajharsha Narayanswamy


the wireless on the computer never has worked after the first time they fixed the speakers and the computer gives a whock while using it...as now they sayd that the computer is not in warrany so they cannot do anything but i registered he complaint when the computer was in warranty

HP Designjet 4000 Ps — Ordered Electronic modulator yet not received

sir/ mam,
we have placed an order to hp thru bonam solution for modulator of A0 printer of 4000 ps two months ago. But we haven't received any information or updation regarding the product. As I am permanent customer of hp products, I request to do the needful at the earliest (within 2 weeks).

Please update the information thru telephone +91-[protected] and e-mail: [protected]@gmail.com

thanking u,

HP PAVILLION A6525IN PC — didn't get my gift pack

PRODUCT DETAILS:
SERIAL NUMBER: INA831015C
PRODUCT NUMBER:KZ205AA
PART NUMBER:KZ205AA#ACJ
DEMAND DRAFT NUMBER:510054( amount is fifteen hundred rupees only)
BILL NUMBER:[protected]

I have sent this complaint before but i have still not got any responce from u guys i had sent the demand draft on 21st november 2008. i was suppose to get the gift with in 45days but its been six months and i have still not got it.please advice soon.you can contact me on bellow numbers.
RES:27575927
MOBILE:[protected]

hp computers — not recieving the claim regardingfromHPCoputers

Sir,
I have purchased a computer-Compaq presario PC, Serial no.83308JT, Product No.FK804AA on[protected] they offered free UPS&Printer asking to send the Rs999/, I sent the D.D. no. 0476 of Canara Bank dtd[protected] to chandigarh address .But till the date neither i have received my claim or any responce.Many times i tried to contact through phone or e-mail but it went in vein.kindly help me to get the above said claim.

Thankingyou.
Yours faithfully
JollyTomy
[protected]

Dear Sir,
I had purchased compaq notebook(CQ40TU) series, ON 17th of jan 2009. till now i have not receive a free gift digital camera, i have send D.D and documents but i have not receive any news from the company, so can u please look into the matter.This is my redemtion code DMPYEGUDVI.

your
tovi

HP Pavilion A6525IN PC — haven't got my gift

PRODUCT DETAILS:
SERIAL NUMBER: INA831015C
PRODUCT NUMBER:KZ205AA
PART NUMBER:KZ205AA#ACJ
DEMAND DRAFT NUMBER:510054( amount is fifteen hundred rupees only)
BILL NUMBER:[protected]

I have sent this complaint before but i have still not got any responce from u guys i had sent the demand draft on 21st november 2008. i was suppose to get the gift with in 45days but its been six months and i have still not got it.please advice soon.you can contact me on bellow numbers.
RES:27575927
MOBILE:[protected]

HP Compaq CQ 60 104 TU — Repeated hardware failures

I bought Compaq CQ 60 104 TU laptop on NOV 10 2008 .Since last 3 months i am repeatedly getting problems.first time is display pannel having patches on it i gave it for service and replaced the pannel.after 15 days hard disk failure again i went to service replaced hard disk.Now i am getting problem with keypad i had again given it for service now the service people are unable to trace out the problem they say keypad is fine but problem with display pannel.

My query is how could a new notebook get into these many repeated problems with in 8 months.I am sure i got a deffective product.Some one help me in this regard

I had a mail from same address same amount, then I replayed also, then immediatly i got a replay mail from them, pls c the mail copy below

Hewlett Packard Company,
Customer Service Department,
Wrights Lane, Kensington
London W85SP, England
United Kingdom,
Reference No: HPC-L/F[protected].
Batch No: HPC[protected].
Date: 04/08/2009



We are pleased to notify you regarding your winnings prize awarded from Hewlett Packard Company, United Kingdom.

All document has been endorsed with your details you provided.

Please note that the majority of our orders are dispatched on a 'signed for delivery. Do ensure that you are available at your given address to sign for your package. Also on delivery your international passport or driver's license will be used as identification. Please ensure that you confirm your delivery address.

We have worked out 100% safe delivery of your winning packed to you in India through our special diplomat.

NOTE: You are required to pay the CUSTOMS CLEARANCE charges Rs 35, 500 INR to our diplomat immediately he arrive your country to enable him to clear your consignment (winning packaged) which includes your winning cheque (Cashier's cheque), original copy of your winning certificate and Money Laundering protection/Letter of Affidavit for Claims from the custom agency. (Note, this amount will be paid upon the arrival of the delivery agent at the airport in your country and the diplomat will give you the instruction on how you will make the payment to him). As soon as the consignment is cleared and it is released, our diplomat will deliver it to you in your residential address.

All your information has been given to him for easy contact when he arrives in your country.

Due to the urgency needed in this delivery we are informing you that Mr. Parker Brown, Special Chief Diplomat will be leaving UK for India to make delivery of your cash award prize through Emirates Airway 5th of August 2009 and will arrive 4th of August 2009.

Please ensure that you co-operate with him and follow his instructions and directives to avoid any delay in handling over your cash award prize to you as he has little time to spend in India (your country).

Kindly reply this mail to enable us know you are aware that your parcel has been dispatch to your country and that you will be available at your given mailing address. We are glad to be of service to you.

Once again congratulation.

Mr. Zeal Sunderland
Tel +[protected]
Tel +[protected]
Verifications/Logistic Department
Hewlett Packard Company Promotion

i purchases a hp ups 600 va on 3rd jylu, 2009. yhe problem is that it can not supply uninterrupted poer when powers goes of naturally. but when i manually switch off themain power supply it gives ubibterrupted supply. why this happens? my pc gets yurned off when power goes off.

i purchases a hp ups 600 va on 3rd july, 2009. the problem is that it can not supply uninterrupted power when power goes of naturally. but when i manually switch off the main power supply it gives ubibterrupted supply. why this happens? my pc gets turned off when power goes off.