[Resolved]  HP Domestic Gas — Inordinate delay in supply of gas cylinder

Respected Sir,

Consumer Numer: 614632 with
Rukmani Gas Agency at Kalveerampalayam,
Coimbatore-641046.

Even though the company pledges to provide refills within 24 hours, they never, ever deliver the gas cylinder in less than 10 days time.

I booked for refill of cylinder on 22nd Aug. 2008. They gave me the booking Number as 148206. Till today i.e. nearly a month they have not supplied the gas cylinder.

On enquiry, their usual statement is " when we came your house was locked. This statement is far from truth because, my wife who is physically ill and bedridden is always at home with a lady attendent.

We both are Senior citizens, aged 65 and 69 years.

We need uninterrupted gas supply because outside eatables/meals does not suit us.

Kindly do something in the matter to save our agony.

with regards,

d.n.rajaraman
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

hp gas domestic connection — delay in delivery of cylinder

we have Hp gas connection Consumer no. 142 address 190 Adarsh Nagar, Alwar, with Mohan Gas Agency, Lajpat Nagar Alwar. we booked our cylender on 28.09.2008 but we receive our cylender on 10.11.2008 after a long verbal dual.
This not first time it happens regularly. Most of the consumers make complained against the said dealer but no action is being taken against him

HP Gas — delay in supply of domestic gas cylinder

from last 2 months, i have booked my cylender for refilling in 3 times but now yet i have not recieved supplying of any cylender . Please take action against regarding person/gas agency & solve my problem.
Supplier agency - Bawana h.p gas service
Consumer no - 607330
Consumer - anant ram

HP Gas — Delay in domestic gas supply

Dear Sir,
I am consumer of HP Gas since last 20 years. My customer ID is 640120. Since last 6 month there is regular delay in gas cylinder supply.
They take more than 25 Days to supply Cylinder after booking. Generally, i consume 1 cylinder in 24 days, for remaining days i have to depend on other sources.
We complaint several time regarding this issue in the agency situated in Pancheel Park, Shahdra. but people over there explained it as a company policy.
You are requested to help me out in this matter.
I have booked last cylinder on 1st April, Booking no-484898 that is awaited.

Thanks & Regards
U.S Singh
Mo no-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hindustan Petroleum Corporation [HPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    3736
    Pending
    0
    Resolved
    1528
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
    View all Hindustan Petroleum Corporation [HPCL] contact information