[Resolved]  HP Gas Agency Sharma Gas Agency - Malviya Nagar, Jaipur — Delay in supply, phone always busy and deliver man doesnot weigh the cylinder

Dear Sir,
We have a connection of HP Gas and our dealer is "Sharma Gas Agency- Malviya Nagar, Jaipur 302017". Most of the time the phone nos is engaged and if we book our gas by visiting the agency office in person, it is never delivered in time. If we follow up, we always get answer like cylinder has been given to delivery boy and shall be delivered by today and it doesnot get delivered even after 10-12 days.
If we are lucky to get our cylinder delivered, delivery boy never ready to weigh the cylinder unless some male member is there. Even this time on 19th of this month, boy didnot weigh the cyliner after repeated request.
Kindly take up the matter to the person concerned as in their office, there is no facility to ensure forwarding our complain to the right person. This is a general complain and customer normally donot know whom to complain incase of such problems.