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[Resolved]  HP Gas Agency Sharma Gas Agency - Malviya Nagar, Jaipur — Delay in supply, phone always busy and deliver man doesnot weigh the cylinder

Dear Sir,
We have a connection of HP Gas and our dealer is "Sharma Gas Agency- Malviya Nagar, Jaipur 302017". Most of the time the phone nos is engaged and if we book our gas by visiting the agency office in person, it is never delivered in time. If we follow up, we always get answer like cylinder has been given to delivery boy and shall be delivered by today and it doesnot get delivered even after 10-12 days.
If we are lucky to get our cylinder delivered, delivery boy never ready to weigh the cylinder unless some male member is there. Even this time on 19th of this month, boy didnot weigh the cyliner after repeated request.
Kindly take up the matter to the person concerned as in their office, there is no facility to ensure forwarding our complain to the right person. This is a general complain and customer normally donot know whom to complain incase of such problems.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  4 CommentsShareTweet

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I had booked ons cylinder on 03.01.09 but not supplied till date as on 29.01.09 office not responding telephone always remin busy all thre numbers.
Delay in supply, phone always busy
Dear Sir,
We have a connection of HP Gas and our dealer is "Saraswati Gas - Mansarowar-Jaipur". I have Booked My Connection on 27.1.2009 by Personely Bcoz Most of the time the phone nos is engaged and Still Today i do not received my Cyliender and I am calling there continue but noboday pick the phone.Booking boy give me a no is 1899.Pls. Help me to deliver my cyliender as soon as possible.
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sir,
We have a connection of HP Gas and our dealer is "Ashoka gas agency-Subhash nagar- Jaipur -302016". our consumer code is 515489. we want to transfer our connection at Sashi gas agency- Laxmi mandir-tonk road-jaipur due to reason is we sifted our residence. my father was expired now we want transfer conncetion in name of my mother and sifted connection at tonl road. we visit personally ashoka gas agency but agency man said that come after 2 pm some time he said computer problem some time he said it is not possible. i think they blacking my cylinder...

sir pls help me in this regardsand pls take action on this type of practice

my phone number is [protected]

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    Hindustan Petroleum Corporation [HPCL]
    Customer Care Service
    Customer satisfaction rating
    46%
    Complaints
    3289
    Pending
    0
    Resolved
    1499
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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