Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Hello!
I have two phone number of "South Delhi Gas Service Sheikh Sarai"
they are +[protected], 26018470, but none of them is working not even showing busy.

I am trying from last two days (19 th and 20 june 2008).

I need another number if the existing number is changes.
On the internet also it has not been updated.

Thanks
With Regards!
Binod

I have lost my original documents pertaining to my gas connection.i do not even remember the consumer number. i have talked to my distributor in this regard, he says nothing can be done. i have the address proof document and identity proof document with me. My distributor says you have to take another new connection, but my problem is, in that case the existing connection and 2 gas cylinders will become illegal then. which i want to avoid....

Dear Sir,

I have applied for new gas connection, I get a varification call
from your HP gas agency one week ago. When I called them they told me the whole kit will be given only. As I had told them I don't want the stove, I already had one.

I did not understand what is wrong if customer did not want whole kit, and if he is saving some money.

to
indian oil corporation
dear sir,
this is a letter for your notice, that in gurgaon there is a dealer of india oil lpg
m/s ragu gas service
code no.[protected]

all the customer are fedup with this dealer and its service.there lpg distrubution service time, staff behaviour all r very rude and negoligence

my gas connection no. is r-6098
from the last 2 year when we book a gas refill on our gs connection book...its alwasy take 1 month more to get our cyclinder.
now on my gass conection bokk...booking date is 22/05/08 but till now i did't get my gas.

we already call and visit several times to ragu gas service but kush bhi nahi hua.

i am very fedup and upset with ragu gas service .

plz take this matter seriously or forword to particular departmant.


vishal

mobile no. [protected]
gurgaon

my consumer no is 616404 booked on 7th june 2008

I have recently moved in to Bangalore and approached a HP distributor (M/s Shakthi Enterprises) for a new connection for domestic LPG. When the distributor refused to register the request, I escalated the matter to HP Customer services. Strangely, the response received from HP was an instruction to visit the same distributor, register the request and wait for close to 3 months for the new connection to be released. The reason shown for the delay is "shortage of equipment". The explanation and the delay is completely unacceptable to me especially when I have a 3 year old baby at home to arrange food for. Thus I decided to submit this complaint.

Following is the response received from HPCL in this regard.

[protected][protected][protected]-----
From: HPGas Complaint Management System [[protected]@hpgas.hpcl.co.in]
Sent: Friday, June 13, 2008 10:30 AM
To: Anutosh Maitra
Subject: Re: [08002783] Re :New Connection Application Refused


Dear Sir,

We thank you for visiting our website and recording your query.

Please visit M/s. Shakthi Enterprises and register yourself for a new LPG connection and the same shall be released in due course. In case if you do not get the NC before the end of September 2008, please get in touch with us quoting the above Registration No. Due to shortage of equipment, we are not releasing any new connection as of date.

In case of any further assistance, you may call our Customer Service Cell on[protected].

Regards

Girija
HPCL, Bangalore

[protected][protected][protected]

My complaint no 08002111 in HPconsumer zone not solved after repeated complaints.

gas booking number:116 dated[protected]. consumer number:601686

Dear Sir

I am writing this complaint to inform about the irregularties been done at HP petrol pump whose address is as follows

HP Petrol Pump
Near Madhuban Society
Alandi Road, Vishrantwadi

1. i got My Scooty filled up few days back from this station by 2 Ltr and i travelled 40 Kms only and my tank got empty.

2. Today i went again to same petrol station to see there modus
operandi what they do they don't reset the counter to zero when some people take small quantity of petrol like 30-40 Rs. they have made one special hook for this purpose to keep the delivery nozzle so as to make believe that counter is reseted. And then they continue with the same reading to the next vechicle and charges the extra.

I hope to bring attention to the concerned authority and readers to be extra vigilant.

I want to take new connection of HP gas in BIJNOR Uttarpradesh. But when I asken on HP gas Agency bijnor Near Neharu stadium Bijnor then agency authorized person given the answer that we can not provide the new connection. Neither they are ready to take my document for preparing wating list for new connection. while i have no connection with my name and i have urgent need of connection.
My contact No-[protected],
District/ City - BIJNOR
State - Uttarpradesh.
PIN-246701

I am calling the HP gas Agency's number 26012540, 26018470 from last four days these numbers are engaged.And we cannot book the cylinder via phone.As we are all working we cannot visit to agency during day time thus facing a lot of Problem.

My consumer no is 611763. My dealer of HP Gas is Sasikrishna gas agency, Manappullikkavu, Palakkad, Kerala. I would like to post 2 complaints:-
1) For every delivery, they charge Rs.22/- extra, as delivery charges, since 3 months. I live in town limits & no such charges were levied during past 4 years.
2) They accept bookings only after 22 days from the last delivery. After the booking, a further delay of 15~20 days will be there, before delivery. That makes 40 days between each delivery.

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{1}kishangarh gas services is dealer of HP gas.
{2}.I am a cosumer of kishangarh gas services, kishanganrh {ajmer} my consumer no is 200668. {3} My refile devlivery voucher dt.31.05.08 is supplied me on 05.06.2008 after price hike. {4} Agencies have charged me Rs 50/-extra against printed voucher as price hike announced by govt. {5} The expected price hike announced by govt. of india on 04.06.08.{6} I expected fr this fourm to punish the gas agencies & arrange refund of Rs50/- from ag. {7} kis.gas.ser. not renderring their services 8am to 8pm as per hp gas guide line.

I came to Pune on 26 April 2008 and got a rented house on 01 May 2008. Since then I am trying to get a new LPG Gas Connection both with HP (Shumbham Gas Agency, Chinchwad, Pune) and BP(Rakha Gas Agency, Chinchwad, Pune). Whenever I contact them they are telling that the new connections have been stopped for a while and it will be resumed in couple of days. This is causing concern. I request concern authorities to look into the matter and ensure early resumption of new connection.

consumer no.604280
sanjay kakkar
127, pocket-b-6,
sectot-3, rohini, delhi-110085
mob.ph.no.[protected]

gas cylinder 14.2 kg booked on 28.05.2008
gas cylinder supplied on 05.06.2008, cash memo no.
10838-29, charged Rs.346.30 in place of cash memo amount
Rs.294.75.cash memo date not visible.delivered through their
supplyman Mr.lal chand moraya, who has signed receipt on behalf of agency for Rs.346.30.
i am afraid this may be mass over charging case hence please enquire into the matter.
thanks

Sir,
I am having HP Gas connection with 2 cylinders. I am staying at BSNL staff Quarters at MOHADI DHULE. Which is about 1 Km from HP Gas Godown. HP office is about 3 Km from res. When I gone for booking the HP Gas Agency "EKLAVYA GAS AGENCY" at Dhule, they deny for booking. They says you come to office take receipt after in Q then go to godown and then collect the cylinder.
While they are providing home delivery in Dhule City but Not in MOHADI area.
So Please look into matter and provide home Delivery.
thanks

Sanjay Sonar

I HAVE JOIN A COMPANY IN MUMBAI AND I WANT TO GET A NEW CONNECTION OF HP COOKING GAS, AT SHEETAL NAGAR'S MIRA ROAD GAS AGENCY, BUT THEY REFUSE AND TOLD ME THAT COMPANY IS NOT GIVING NEW CONNECTIONS TO ANY OTHER CUSTOMERS.

dear sir
i am your customer from your dealer didar gas service, amritsar(punjab).today i went their office and found that you have suspended his agency.now please send me the address with phone no. of new gas agency from where i can book my gas.
earliest response will be highly appreciable.
thanks
mayank maheshwari
H.No.-21, Gali No.-15,
New Pawan Nagar, Batala Road
Amritsar(Punjab)
Customer no.-201329
mob.-[protected]

My consumer number is 619016 and i stay in Mulund.
I have bought new GAS stove from HP GAS (Padma Shree) one year ago and was working fine with no problem. On 24th May one of HP Gas mechanic ( Raju - [protected]) came and told he has to do routine check UP for any kind of problem as per some rule. He did not give any routine check UP form or any other document. He worked on the stove and did some cleaning and took Rs.40 as Inspection charges.
After this routine inspection there was some kind of leakage from the stove and the entire was smelling with GAS. We thought may be due to the cleaning some smell might be coming.
But this smelling contnued on 25th also and so we immediately booked complaint with HP Gas. Then they send another mechanic (Brijwasi - [protected]) who checked and told that there is valve problem which is causing this leakage and need to replace it. We had discussion / argument with that mechanic and told him that this is problem was caused by your mechanic. But finally i had no option but to agree changing both the valves costing around Rs.300
For me this looks like new way of looting money from customer. First day theys end some one for check up who causes some problem and the next day they come and correct getting money of it.
As the Hindi muhavara goes
"KAYA PIYA KUCH NAHI GLASS TODA BARAANA".
In this case there was unnecessary spending of Rs.340
The moral of this incident is be carefull before u allow any one to work / check UP on your HP GAS and STOVE.

Please help if some body can take action against such mechanic.

Regards
Padmanabhan Iyer.
MULUND.