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[Resolved]  Hp Gas — Very poor customer care service!

I am a customer of H.P. domestic Gas. The distributor is M/s Brij Gas Agency, nirman vihar, delhi-92, ph no. ph no. [protected], [protected], [protected].

The distributor is not supplying the cylinder in time. I have booked for refill on[protected]. Till date[protected] I have not received the cylinder. The distributor is harassing the customers.

H.P. should cancel the dealership or instruct the dealer to supply the cylinder properly/in time.

Brijmohan Singh
Consumer number is. 616525
Phone number is [protected]
A grieved customer
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  11 CommentsShareTweet

Comments

sir

I live is AECS layout,bangalore. Our gas agency is Murali gas agency from marthahalli. we have a difficult time booking for the cylinder. they will never lift the telephone. most of the time the telephone is engaged. if we are lucky we will get through the line. it takes at least 2 weeks to get to them through phone. this is a problem with all the customers of murali gas who live in this area. please help.

noble trder/hp — black marketing

my delar is sold gas se. on black market and i will shoot on my camra plz ask me what are i am doing my delar godown is open for black market plz any step
I have applied for a new H.P. domestic Gas connection at Brij Gas Agency, Nirman Vihar, Delhi-92. Actually, I've suffering a misbehave from most of the staffs of this HP agency. No one is ready to listen me and my problem.

I have deposited 150 Rs. for verification on 22 Feb. 2008 at Brij Gas Agency, Nirman Vihar, Delhi-92. After 3-5 days a person was comes at my house and make some pressure. That was clear he is ready to bribe. But my younger brother was not ready to pay anything BRIBERY. The verifier had saying that "i'll put obstacle." When I have make a complaint against the verification person to Mr. Satpal Choudhary at [protected] on 29 Feb. He also favours his staff and threatens me. According to the staff of Brij He is working as Manager for Brij.
Beside of this, when I confirm my status of connection there has submitting wrong verification like Choolha poorana hai and others.

Can HP take any action against Brij Gas Agency, Nirman Vihar?
I am not alone, who has suffering like this. A lot of persons is irritated with the misbehave of Brij Agency. Some of them can be seen here.

I want Justice and punishment to Brij Gas Agency.

Udayesh Ravi
Contact No._ [protected]
A-45, G.F., Shakarpur, Laxmi Nagar, Delhi-92
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Dear/sir
i m costomer of H.P. lpg connection .my costomer no -621190 and the card no-0005982 Connection on the name of AshaBai Patil.Dealer is Nainika Gas Agency .Manisha Market Shahpura Bhopal.Ph[protected]
The Dealear nor gives to responce to Costomer it has lot of complants
1.dealer tell to costomer i[censored] not take Gas pipe @360RS than we r not give u cylender.
2.His official person are loose talking to costomer even me also.
3.Dealer Not Deliverd cylender at home and say collect from godoun.

pls do needfull for dealer and ui hope you will solve ours complint as soon as possible.
regard"s
bhushan kumar
[protected],
Dear
Sir/Madam
I govind singh was on rent in the house of Mr.M.R.Roy at C.R.Park (delhi)since 1993 to 1995 and Mr.M.R.Roy has HP gas conection no.604213 from Amit Gas Agency D.D.A flats Kalka ji.In 1995 he has shifted abroad and the conection sold to us when i contacted the said Agency regarding change of add.& Name of previous Owner the Agency Guys suggested me that I can only change the add. but not the owner's name and also insured that in future there will be no problems and since 1975 they started delivering cyllinder on my new Add.C-1036 Sangam Vihar new delhi and Till March 2008 I have no problems regarding delivery from Amit gas Agency.But in March 2008 they transfered my conection from Amit Gas Agency to KAMAKHYA ENTERPRISES A-166 Raju Park Devli Road N.D.62.When I contacted my new Agency they demanded owner ID proof I showed My HP Gas Book to him and requested them to help because I have no Id of MR.M.R.Roy then they told me that my conection is not Legal and I have to apply for a new connection I agreed for new connection and requested them to give me a new connection.They demanded Rs.3135 for new connection included for a Cyllinder, a pipe, a Regulator, a Lighter, a Chulha etc.but i requested them to please issue only a Cyllinder, a Pipe, a Regulator but they refused my request.
please help & suggest me ...ASAP..because I am paying Rs.500 for one Cyllinder from market and ...is it fair to asked for Id proof after 13 years .I have my own Add.proof and Id proof.B'cause since 1975 I living at C-1036 Sangam vihar N.D.62

Thanks & Regard
Govind Singh
iam girish from nellore(a.p). in nellore hindustan petrol near gandhi statue. in this petrol bunk very cheating petrol bunk.management and staff very cheating persons. in so many times iam filling petrol in that bunk. iam ask to fill the petrol in 100 rs that person fills 20 or 30 filled. then tells filled in 100 rs. iam facing that nearly 6 or 7 times. please take severe action.
I was tring at below mentioned no's to get the contact no of retail person in Hindustan Petroleum but nobody is responding even don't want to talk to the customers. if it will take a lot of time to just talk to the representative of Hindustan Petroleum and afterthat they are not ready to respond even. How can all the customers can feel better services from Hindustan Petroleum?

+[protected], 22013996, 22408310, 1716

www.hindustanpetroleum.com

Scope Minar Cplx, 8th Flr, District Centre, Lakshmi Nagar, Delhi - 110092
We have an HP gas connection but it is really very difficult to book for the refill cylinder. Our gas agency is Noble Gas Traders Raja Garden..their phone number[protected]..they never pick up the phone...either it remains held up or the rings keeps on going...It really means harassment of the consumer.We in our busy schedules have to keep on trying their number in order to get the refill. My consumer number 31730.
Pls do the needful...
Abha Khetarpal
Dear/sir
i m costomer of H.P. lpg connection .my costomer no 601147 Connection on the name of A.Ramanathan .Dealer is Nainika Gas Agency .Manisha Market Shahpura Bhopal.Ph[protected]
The Dealear not gives to responce to Costomer it has lot of complants.
very poor service
Very poor customer care service :
I am a customer of H.P. domestic Gas. The distributor is M/s Ganga Ent.M-43 NAVEEN SADAN, delhi-32, ph no. [protected] : The distributor is not supplying the cylinder in time. I have booked for refill on[protected]. Till date[protected] I have not received the cylinder. The distributor is harassing the customers.

H.P. should cancel the distributership or instruct the distributor to supply the cylinder properly/in time.

Madan Sharma
Consumer number is. 646037
Phone number is [protected]

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    Hindustan Petroleum Corporation [HPCL]
    Customer Care Service
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    51%
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