[Resolved]  Hp Gas — Rude behaviour of Gas Dealer

Hi,

I got an HP gas connection from ADHOC-KIRAN Agencies (Magarpatta - Pune) 3 months back. While taking a new connection these people told that the refill would be done in 3-4 days. But while reffileng acctually they are saying that it would take 10-12 days.
And while asking the reason for the same theguy is just disconnecting a call. Even while talking on call it seems that he is not at all bothered about the customer. His irresponsible nature towards this can be guessed out while talking.

Regards,
Poonam
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Aug 13, 2020
Complaint marked as Resolved 
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HP Gas — Dealers Rude Behaviour

I have transferred my connection form one city to other. and as i always get transferred to different cities, i used to do it. always the delears asks for address proof and it goes smootly. The new city comes under coimbatore district asking me for ration card for the address proof, even you give multiple address proof like company letter, owners agreement etc., to give the transferred connection. How can a person who transferred regularly will have the ration card for that city? can't this people can understand this and they put this in a rude manner the people in agency never ever speak in a soft voice, , they behave as if they are land lord and we are beggers.

Please treat your customers as customers, business people who sells product which worth crores are treating their customer in a god manner, gas is easily replaced by current stoves now-a-days to avoid lots of this kind of agency behaviour and the cost... situvation changes fast...
I got transferred my connection from Karnataka to Chennai to Nandini Gas Agency. They are not keeping proper booking dates. If we book during August, and when we enquire they will say you have booked only in September. We are totally fed up with that agency. No proper response from them.

No action taken from HP side. I think the best way for us is to change the connection to Indane, who is doing good service and very prompt.

If this continues for some more time, then no one in Thiruvanmiyur area will go to Nandini Agency. HP will loose their name in the market.

Kiran Gas Agency (HP GAS) — Rude Behaviour

I have shifted from Mumbai to Pune. I have been using HP gas in Mumbai, so i preferred to transfer my HP connection from mumbai to Pune (hadapsar). I went to Kiran Gas Agency for submission of my Documents and have my gas connected, but every time i have been told that there is no stock. i have been there thrice but every time same answer come tomorrow. Also the behavior is very Rude with customer.
I am really fed-up of that person and now i am thinking for some other option rather than having HP gas connection.

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