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[Resolved]  Hp Gas — LAte/Less Delivery

Sub: Om gas agency,post belthraroad,distt.ballia,gas distribution hindustan petrolium corp.Ltd.Dealer Code 720130, having complain for not giving standard value gas and late gas booking & delivery in addition black marketting the gas in market.

Sir,

With due repect i beg to say, I consumer is suffering from following problems.

1. Their is no time limit for booking ex.21, 25,30,45 days.

2. They don't have phone booking fascility.

3. After Complaining for gas leakage they never send any technician.

4. With Gas they forced us to take Tea Bag,otherwise consumer will not get gas.

5. They make reciept of 298.91 Paisa and never give return the balance from 300 in lack of changes.

6. The 298.91 Rs Reciept they take for home delivery but 10 % they fulfill or deliver the gas at home and rest 90 % they forced consumer to come and take delivery at counter, and they say that necessary to write home delivery otherwise thread us to not deliver the gas.

7. Trolly man of gas delivery boy take 10 Rs per consumer,if not paying then they delay the delivery.

8. Consumer of our town are unaware of information and circular of gas company, kindly let us know and insist om gas agency belthra road to write down in clear the rules and regulation of gas company for the sake of consumer.

9. Whenever consumer to gas agency their is shortage of gas they give excuse the gas does not arrived and kota is less, and at black market 24 hour gas is available.

10. After booking their is no time limit to when deliver the gas we have to only wait, becasue the frequently change time and their schedule as per himself convenience not of consumer.

11. every cylinder is having less weight 1.5 to 2 kg they never give gas cylinder with accurate wait becasue they don't have weighing machine.

12. In office the have information board which is always blank, no information or complain officer phone no. or address is specified their.

I have also send by query to right of information act 2005 Dhara 6(1), they never replies.

Kindly pay urgent attention on the above stated problems facing by consumers of hp gas in belthra Road, and request your goodself to insist the om gas agency to fascilitate consumer.

Thanks and regards,

Mujibur Rehman
S/o Haji Mohd. Matiullah,
Azima Bad Gali,
Post Belthra Road,
Distt, Ballia,Up.
Consumer No. 60004L

Cc to : 1.Head Office ,Hindustan Petrolium Corp.Ltd.Ghaziabad
2.Regional Office,Hindustan Petrolium Corp.Ltd,Lucknow
3. Petrolium Minister of India.
4. Public Complain Board,Delhi.
5. Distt Magistrate,Ballia.
6. Sub Distt. Magistrate, Belthra road,Ballia.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  75 CommentsShareTweet

Comments

laxmi gas — late delivery

hi,
my self aasim chaudhry from kurla (w)mumbai_70.cunsumer no.605776.we order gas cilender on 9.feb.08.that time thay told to deliver it whithin two days now it is allmost 17 days complited and today allso thay are saying same two day for delivery and we finnished our both gas cilender three days beffore.
so please help me and take some strong action against them
becouse its not about my family ther are hundreds of same complaint but they not able to reach you.
thanks
aasim chaudhry
I am LPG consumer in Belthra Road,Ballia, and since the company has established his office here local in belthra road, The Om GAs agency is not giving gas at proper time , whenever consumer go to office they used to say gas not arrived, they are not taking phone booking, and taking 300 rs and not delievering at home. The gas usually comes in 1.5 kg to 2 kg less in wieght, the gas delivery boy never comes with weighing machine. Owner talks to consumer that he is giving free of cost gas and his behaviour is like owner and slave.Kindly let him to pasted the company circular about gas delivery rules and regulation and also the rate and wieght.

Thanks and regards
I am LPG consumer in Belthra Road,Ballia, and since the company has established his office here local in belthra road, The Om GAs agency is not giving gas at proper time , whenever consumer go to office they used to say gas not arrived, they are not taking phone booking, and taking 300 rs and not delievering at home. The gas usually comes in 1.5 kg to 2 kg less in wieght, the gas delivery boy never comes with weighing machine. Owner talks to consumer that he is giving free of cost gas and his behaviour is like owner and slave.Kindly let him to pasted the company circular about gas delivery rules and regulation and also the rate and wieght.

Thanks and regards
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Please sent me E-mails

HP Gas — late delivery and wieght problem

this is 2nd time where i m facing the late delivery...i have booked gas on 12 th march and they said it will get deliverd in 10 days.. till now the date is 24th march i have visited the hp gas office to collect the gas... so they said that it will take more days...and there is no gas in the office and the people there they asked me to collect the gas from godown...and they r not giving response and are very rude...our gas used to work for 45 days but this time it got over by 20 days... there some problem in weigth ... distruber jogeswari west near railway station... the distrubter code 7.956670.12 ...plz contact us [protected]
Respected Sir/mam

Kindly inform for my Refill LPG cylinder not delivered.I am already booking my lpg on 03/06/08 but today i requested to local dealer.He ask to me yr gas already delivered at yr home listen yr book entry.As per my book entry i take LPG cylinde last entry on 8/04/08.There is problem every booking plz take action asap.

tnks
karan singh
Gas acct no:-620161
phno :-91-[protected], [protected]
this is 3rd time where i m facing the late delivery...i have booked gas on 3 rd june and they said it will get deliverd in 10 days.. till now the date is 21th june i have visited the hp gas office to collect the gas... so they said that it will take already on 3 june 08 .and they r not giving response and are very rude...our gas used to work for 21 days but this time it got over by 20 days.As per my book entry i have no recived gas cylender as per recived entry 08.04.08.

tnks
Karan Singh
no:620161
Phno:-[protected]
I get Hp gas before 3 months back, Now i want to transfer form one district to another district. So what are the formality rules i have to take care and after how many months i can transfer the gas.

HP — Home Delivery

Dear Sir,
I Booked my gas 1.08.08 but till today i didnt received supply.
dealer himself not picked his mobile [protected] and agency phone [protected] still not picked from so many days.last time when i complaint and your company officer of this mobile no [protected] talked me and agency owner talked me but after finishing both cylinder i didnt get gas from 27th march, 08.
please look into matter and provide me solution of problem.
thanks
sankeev

HP — 5 kg less weight gas

Hi

Following agency is dilivering less gas to the customer. " 608840 MANJIT GAS SVC. "NEAR POLICE POST MEHRAULI RD SIKANDARPUR GURGAON" GURGOAN GURGOAN " They dilevered me only 24.8 Kg cylinder, luckily i checked .WHen called back them they told that we will change it.The person who cam second time was saying he does nothing some other person has done it. You verify, this deterioting HP brand.

Regards,
Annonymus

HP Gas — Late delivery of cilinder

I am from Bhubaneshwar. Recently i transfed my gas connection to chennai at a agency called NAndhinee Gas Agency.The service provided by this agency is worst. We have booked the cylinder on 6th September. And they told us that the cylinder will be delivered in 2 days . Its been more than 1 week that we dint get any cylinder. We have called up almost everyday and they keep on shifting dates.

HP Gas — Late delivery of cylinder(consumer no stated)

I am from Bhubaneshwar. Recently i transfed my gas connection to chennai at a agency called NAndhinee Gas Agency.My consumer number is 614334. The service provided by this agency is worst. We have booked the cylinder on 6th September. And they told us that the cylinder will be delivered in 2 days . Its been more than 1 week that we dint get any cylinder. We have called up almost everyday and they keep on shifting dates.

hp home delivery gas service — Don't geting booking and always get late delivery

i am tried to booked hp gas on mohan agency meerut telephonically since 15-20 days but it''s always gone angaged . last many months we were not get gas delivery on time. for the kind information last booking i have done on 22aug. and gets 20sep. booking no. h143,
booking at 14-7-8 get on7-8-8 booking no. was h252.
its gone on last many months.
please booked my gas and improve your service. and do the needful.
thanks and regards
your's customer
gaurav k. bansal
s/o dr. rakesh kumar bansal
conection no - 654906
ph.[protected]
[protected]

HP Gas — received late

sir,
this is to brimg to ur kind notice tht i recieve gas from navjeevan gas agency in moradabad.last time i recieved cylinder very late and had called him up tht the date for recieving cylinder is late.there was no response and later on were told there was shortage.kindly look into the matter as early as possible.
Even in bangalore also the same problem. HP has the worst service I ever experienced. Though computer booking is there, but it never works and phone line details are not updated proporly in the web.

I am having single cylinder and I have applied for the 2nd one in 2005, but still I have not received any info from them. Again if you book a cylinder it takes 10-15 days for you to receive it. Then how one can predict when he has to book a cylinder??


You know what, when taking a new connection lots of verifications are being done by these GAS delears. But they are doing all the BLACK things for which we are in trouble today.

Its all due to the corrupted system. We Indians are used to this.
I don't think our future generation can get to see a new world ever. We never want to help ourselves. Only words will never help us to make this India a developed country. Being a real Indian citizen if you think I am right plz support me to get all these things in right place.

I can say simply say these guys are 'PAJI'.

I just can say 'Hope for a BETTER INDIA'

Thanks
I am from Rajgangpur, Orissa.
One dealer has the rule here.

Strongly agree with all your comments..

But HP head office has ever taken any actions against them???

We all are fool...is there any body to listen us????

KOI HAI?????????????

Suna to achha hai, nehin suna to bhi achha hai, marne do hume...

gas cylinder — 2 kg low weight

Sir,
We are geting less weight sylender from our gas service from a long time. consumer no- 21304 Krishan Kr. D-22 DCM colony Ibrahimpur Ext. Delhi-36
Service Station add. Parul Gas Service Shop no 3-4, Main Road Hardev Nr.
Jharoda, Burari Delhi - 84 Ph.[protected], 27613331, 27613332


my cell no. [protected], [protected]
Dear sir

i m went to bharat gas office for new connection[protected]
but no delivery silinder and no response any staff, no call attend
tirupathi gas service
bhaynder east
thane

HP — LATE DISTRIBUTION

DEALER IS BOTHERING TO THE CONJUMER AND HE IS GIVING A TEA PACKET WITHOUT TEA PACKET HE IS NOT GIVE GAS RECIEPT.

HP Gas Laxmi gas service — Late delivery without reciept

Dear Sirs,

Please note that my consumer no. is 605039, On 29th December I asked for refill of my cylinder my complaint no. was 19804. After many calls, to day at 4:45 they send me a cylinder without a reciept and an arrogant delivery man. I asked his name he refused to give me his name.

I am a retired person and stays on third floor. It is at walking distance from your cylinder refilling station a sonapur galli. Kurla west.

When I gone through net I got several complaints about the same subject. Therefore I request you to improve your services and the delivery man should consider the old peoples plight.

1. Delay for 23 days 2. Delivery without reciept & 3. Arrogant delivery man
Yours

Shaukatali Mukadam

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