[Resolved]  Hp Gas — Adulteration

Dear Sir/Madam,

I'd been refilling my bike from a hpcl petrol pump [bani prasad, Meerut] for the last six months regularly, but last december my bike's engine had to be overhauled. My bike engineer at that time suggested me that there was some problem in the petrol that the engine was consuming but i didn't pay much heed to his advice. But now again, this March, my bike's engine had to be re-overhauled and this time, I took it to another bike engineer who after looking it the engine's condition suggested of some problem with the petrol I was using.

In this regard, I sent a grieviance letter to HPCL concerned employees viz [protected]@hpcl.co.in <[protected]@hpcl.co.in> [protected]@hpcl.co.in;[protected]@hpcl.co.in;[protected]@hpcl.co.in, but not even a single person responded to the complaint.

Thus, I'm hereby forced to approach the Consumer Complaints website. Kindly do the needful in this regard.

My contact details are: [protected] [suitable time to call 5-10 p.m.].

Regards,


Udit Mal

We are the resident of patna town and always take petrol from your petrol pump at Baily road, near woman's college, Patna.As this Pump has more space to serve us satisfactlly, but we are unhappy with the services of above mention Petrol pump.
In first hour we are in hurry to reach office but the sales man and specially air man not bother about time and some times not bother about customer also.There is no chain manager to manage customer in rush hour.
In morning time no one from managment side in office to intract with us.Their is one man always, Mr Guddu, who always involve to manage customer with his rudeness.Please do needful.
Note------some boys are involve with air pump and wish to take some tips from customer .Is this the way that such a renowned company serves their customers??
vishnu prabhakar singh

HPCL/DIESEL — Adultration

Sir,
I filled diesel in my car on16/02/2010 in HPCL retail outllet deealer named ARUN AGENCIES,89/44-A,Cuddalore main road,Thavalakuppam,Puduchery.
After running 100Kms,One morning ,my only six month old car did not start,On inspecting the car by service mechanic,the fuel found to kerosine and not diesel and there is not even traces of diesel in it.
By this complaint, i would like to caution the fellow consumer,and request the concerned authourities to take the necessory action