[Resolved]  Hp Gas — Late Delivery, Improper Response

HP Gas — IMPROPER RESPONSE/ SERVICE

i HAVE REQUESTED FOR 2nd cylinder on 14.01.09 and the agency people assured that with in a week same shall be delivered to you but till date I didn't receive any response in that regard even they are not replying properly. Can somehow I resolve the issue please advice. I have a baby who is live on milk and some times we are not able to serve him the milk also. They are not even addressing the case properly.

HP Gas — Improper response and non delivery

Dear Sir,

I am being Served by Viganharta Gas Agency(Distributer No : 138925) in Koperkhairane. Since last three years below are the issues i am facing this distributer.

1. After booking they don't provide booking no and expected delivery date, and used to say that they don't maintain the same.
2. Most of time they forgots booking and ask for rebooking.
3. They don't work on First come first serve basis i.e. Peoples who booked later than you could get gas before you.
4. After Follow up they Used to Say today/tomorrow but their today and tomorrow comes rarely.
5, Delivery Boy asks for Extra Money if we don't pay them next time you might get gas on your door step however we have paid for delivery.
6. After 10-15 Days of follow up they asks you to come with your gas Cylinder.

As they don't provide any booking details we can't take any legal action against them.
Kindly requesting please look into the matter.

Vijay Kumar Singh
Consumer No: 27061
Koperkhairane.

I booked gas for home delivery Booking no286033. I have got a message on 09.06.2011 that your refill will be delivered within next 48hrs. Cash Memo no. 146043. we have given a phone no 2446563. when we call we get a replay that the number doesnot exist. Today i went to the concent office he says that after three days it may be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. DIVINE Gas Service Distributor code no 51195-0