[Resolved]  HP Gas Cylinders Delivery & Black Market — HP Gas @ Gachibowli, late customer delivery and fast black market delivery by the agency

Address:Andhra Pradesh

I am a resident of Hyderabad located in Darga, near Gachibowli. The HP agency was vey negligent in delivery the gas cylinders to the customers. Its almost a year till date never they have delivered cylinder. Every time i call, they will say that we will send, but the agency never sends, sometimes they will say, we have delivered, for whom they are delivering no one knows, everytime we need to book more than once for one cylinder. I am also able to get the cylindes from the same agency in black for HP gas cylinders are into black market rather than to the customers. Most of the customers have to go and pick their cylinders from the Godown. Its unfair for the HP company for encouraging these kind of activities.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

yeah its true... that HP gas agency was least bothered to send the gas cylinders to the customers. even i also get the cylindes in black by the agency employees only.
That is correct even I have never been delivered cylinder at home. Have to always pick cylinder from godown.
Its true, we have been facing this issue many times. This agency print cylinder delivery receipts in back dated and deliver the cylinder after 10 to 15 days .This is quite common for every delivery .I donot know how HP is going to bother about customer complaints and how threy are going to resolve this.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hindustan Petroleum Corporation [HPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    3736
    Pending
    0
    Resolved
    1528
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
    View all Hindustan Petroleum Corporation [HPCL] contact information