[Resolved]  HP Innovative Incentives / Laptop (Moto Q8 Offer) — Wrong GIFT, Not the Assure & Advertised One

To

The Head (COO/CEO/MD)
Innovative Incentives
HP Redempetions

Sub: Wrong Gift against the LAPTOP offer.

Sir,
There was no prior intimation & you are cheating the customers upfrontly by making a mockery of the Offers. As per Paper adv & offer, Under laptop scheme if a customer submits DD of 3999 for Moto Q8, he should have received the same mobile.
But to the surprise I got Motorocker E8, which is not as per offer.

Below pasted is the mail from your end, pl specify who is wrong. In case I don't get any reply from your end within 48hrs, I will seek legal advise in this regard.
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From: "NOTEBOOK STUDENT OFFER-MOTOROLA" [protected]@innovativeincentives.in
To: [protected]@rediffmail.com
Subject: Status of Your File No:116467



Dear DEERAJ_DHAR,

Thank you for Participating in NOTEBOOK STUDENT OFFER-MOTOROLA.
We are pleased to provide you details pertaining to your File No:- 116467 with our file reference number 116467

As Of 03-Jul-09 your claim for MOTOROLA SMART PHONE MOTO Q8 is Under-Processing

IMP:- This is an auto mailer , please do not reply to this mail , for any assistance that you may need, feel free to contact us on Redemption Support Portal at :- http://www.hpredemptions.innovativesupport.in

With Warm Wishes.

HP Redemption Support

regards

Deeraj Dhar
[protected]