HP India Complaints & Reviews

hewlett packard india sales pvt ltd — faulty products launched (compaq and HP PAVILLION LAPTOPS)

I HAD BOUGHT A LAPTOP FROM THE COMPANY. SINCE DAY I OF PURCHASE LAPTOP HAS BEEN GIVING PROBLEMS. the product has been launched by the company without proper R& D. the product is a total failure. the motherboard gets faulty every alternate day. kindly follow the link. http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=in&docname=c0129633...⇄ the customer care people refuse to agree to what is given on website. the service centre people are ill trained.eevery alternate day the laptop is going to service center for repair. shameful company offiials do not respond and show utter disregard to customer satisfaction.

I agree with you . Dont go for HP products!!!

I purchased HP pavilion laptop in the month of Dec'06 and my warranty has been expired in the month of jan08.

Product Description
HP Pavilion dv2119TX NB PC ALL

Symptoms:
There is no video on the computer LCD panel or external monitor
The buttons light up blue, I hear some hard drive activity, but the screen stays black
while booting it is giving 1 long beep followed by 2 short beeps.
I have been facing overheating problem since i bought this laptop and reported to HP so many times.But, I dint find any solution from HP end.
Just 2 months back, my notebook dead due to Nvidia graphics card failure.
I got repaired it and similar problem is appeared yesterday.I can assure that it is a problem with 2000dv series faulty motherboard.

I have been using IBM think pad from past few years. I have ever been faced any kind of problem.

After browsing internet, I found that many of these notebook users are suffering similar kind of problem.I can assure that it is a problem with 2000dv series faulty motherboard.HP has cheated customers by shipping faulty notebooks.

HP - Laptop — Worst servcie by HP

Laptop got problem with its mother board. I have taken HP care pack to extend warranty. On December 16th 2008, I had given it to Dadar Servcie Station, Mumbai. I had been told that they would give it me after 5 days. But, after three weeks they have not repaired it. They say the part is not available with company.

I think i have to wait till company manufacture that part and send it service center.

HP Pavilion DV6000 — About DVD writter

sir,
I have purchage HP Pavilion dv6000 laptot from Qatar, six month earlier.
My DVD writter is not working.
Please send me solution, i m waiting for your response.
Thanks.

Sony VAIO — battery blast

hay friends
i have a laptop of sony vaio tx57gn/b
last year i my computers battery was blased and break lcd and battery area, i spend more then 28000
for reparing, but i complainded to dealer but he didnt give me any reply,
so beware to buy sony products,

HP India — Faulty Product

I bought a Presserio laptop from HP in June 2008.
Since then the product is not working well and off and on one of the parts go dead.

I tried their help line nmber but no response.
Where should I go and wht should Ido.

HP India/ Laptop not being serviced — Laptop not being serviced despite under warranty

We have purchased a laptop of Brand HP in October 2008
It's warranty was of 1 yr.
It's DVD Drive starts malfunctioning.
We contact the service centre. They created a Case No. of [protected]
They took the DVD Drive with them and said it would be replaced.
After 2 weeks they informed us that the Drive cannot be replaced because the drive that was taken from the laptop do not belongs to them.
This is for the first time that this laptop is being serviced
We have never handed this laptop to any one who could have ever replaced the drive.
When we discussed this issue with many other dealers of HP as they that this problem often occurs as HP do nto have enough data to check which part they have installed in a particular ityem.
When we buy any computer no one usually asks the dealer to open it's Drive, hard disk and processor to check their serial numbers.
The only serial numbers we got was of laptop.
We request HP to replace the drive as early as possible.
It had been more than 2 months since we have given our laptop for the service
Thanks

Hewlett-Packard — laptop

Complaint: i GOT A laptop model CQ45 207tu paying 39, 000 in jan and it
> had a switching off complaint if we tapped the left side of the laptop a
> little it gets restarted i visited the service centre on 12/2/09 at about
> 12p.m first a lady attended me and checked and said it is a operating
> system problem so i need to backup the data and reinstall and other issue
> was it had a impression falling on the lcd frame beezel of the mouse
> clicks she said nothing can be done but on my insistance she called the
> engineer and he also told the same on much resistance to agree to what
> they say they said they will get replaced and they will call me i call
> them no response nor i have recieved a call paying such a huge amount
> after a month facing all this issues no one to respond properly like to
> get this replaced
> Consequences : i work for a company and my performance is based on the
> data avaliable on the laptop i would have even lost my job if this is not
> there
2nd time
as you are very well aware of my complaint earlier when i got my laptop fixed from the service i had a problem of volume not getting low and i had no time to visit the service so i continued using it that way got it fixed last week but then on the laptop is heating up also as the earlier issue the upper beezel is now got somewhat melted like the plastic is melted so please do the needful as i cant live without this as everything from my business to personal is into the laptop also i cant get it fixed up again and again as i have no time for all this stupid stuff of getting it fixed on and on so my request to u is to replace this as i am not happy with its performance
in kind regards hope to get the issue resolved at your level rather than taking further steps

HP- Laptop — Non receipt of extended warranty certificate

Hewlett-Packard India Sales Pvt.Ltd
24, Salarpuria Arena
Adugodi
Hosur Road
Bangalore - 560 030
Phone:[protected]
Fax:[protected]

I purchased an hp Pavilion notebook on 14th June 2009.
Laptop model no. HP PAVILION dv41131TX
S.NO CND83611C3
P. NO. FZ720PA#ACJ
DATE OF PURCHASE : JUNE 14, 2009
Place - Mumbai (India)

After the purchase, I inquired from hp-India about 2 years extended warranty. HP-India in turn asked me to contact M/s RT Outsourcing Services Ltd. New Delhi. I then received their quote fronm RT for the same.
Later, I paid additional amount for extension of warranty for another two years to M/s RT Outsourcing Services Ltd. New Delhi on 10th July 2009.
After a long wait (2 weeks), I received the warranty extension certificate that has errors like date of purchase mentioned as 25th April 2009. and validity of extended warranty as April 10, 2011 (this is not even an year after expiry of one year's original warranty i.e. June 13, 2010). When I brought these to the notice of RT Outsourcing, I was informed that mistakes were due to the reason that I had not sent them a copy of the purchase receipt. It is ridiculous. At no point did they ask me for it in first place even when their representative was calling me almost daily ever since I asked them for quotation. Even after sending them a scanned copy of the receipt on 25th July, I am yet to receive the correct warrany certificated / documents.

I have brought this to the notice of one Mr. Mohan D Kumar MDM-PSG Consumer Care Pack Services HP - India Chennai Office. (mohan-d.[protected]@hp.com) - Cell No. (91) [protected]. Inspite of my emails and phone call to him, Still I am yet to receive the documents.

Please note that M/s RT Outsourcing Services Ltd. New Delhi have been appointed by HP-India to provide after sales services for hp products. As per the warranty certificate (that has errors) that I had received, RT Outsourcing are using *HP Logo* to carryout their business. This proves that HP is directly responsible for any deficiency is services being provided by RT Outsourcing and non issue of correct extended warranty certificate after receipt of full payment even after a month of receiving full payment and two weeks after my providing the scanned copy of the purchase receipt is clearly a deficiency is services. Further, by not acknowledging and acting on my complaint sent through emails and by phone calls (on Aug 4 and 6 2009), HP-India has further erred me. I have started to loss my faith in HP./

Regards.

Kamal Kawadiya
A-5, Ranjani
Anushaktinagar
Mumbai 400094
Cell : [protected]




RT Outsourcing Services Ltd
D-1/3, Okhla, Ind. Area Phase-II, New Delhi-110 020

HP — HP Notebook

Hi,

This is regarding my HP notebook Dv5-1217AX / NU324PA. The serial number for the same is CNF91422G8

I have bought my HP Pavilion DV5 -1217AX on 6th of June 2009. From day one, I started noticing problem with Battery that does not charge and the unit gets heated up faster, which troubles me keeping my finger on keyboard.

I called up with this issue to HP service center 3-4 times on this No:[protected] but the issue is not resolved. Therefore, I went to Elite Business Machines (P) Ltd, Noida on 18th Aug 09 and deposit my notebook there. After long inspection, the engineer told me that the battery of my notebook is dead and they will change the battery as the notebook is under warranty.

Today is 15th day and they have not order the battery to the HP. The token number of the service call report is B-1504. Whenever I called Elite engineer he told me that they are in touch with HP but they are not able to give a proper solution on this problem.

Due to this problem all my work is stuck.

I have bought the laptop thinking HP is a good brand but now I feel I have done the biggest mistake choosing HP

Hi,

I am Ravi Sharma from IIT-Roorkee.I booked HP Pavillion DV6 1152 in IT TECHNO FAIR on 22nd August at IIT-Roorkee that was organized by Strategic Information Technologies Pvt. Ltd.I was receipt HP Pavillion DV6 1152 S/NO.CNF9180ZNG on 29-Aug-2009 but that laptop has scratchs on the front side and locking system also not working properly.

I have shown this problem to concern dealer (Mr. Naveet Kumar).I want to change this laptop.
Please consider my problem as earlier as possible.


Ravi Sharma
Research Scholar
Deptt. of Civil Engg.
IIT-Roorkee
+91-[protected]

HP - Laptop — POOR SERVICE

/last mounth 25-Aug i give my laptop to a tiyaHP service centar,Shriji Arked,3rd floor,Adajan patiya,gujrat gas serkal,SURAT,..my laptop had a lcd display problame,,,,,,but Still i can't get my laptop from last one mounth...wot a poor service center///either close the service center or take a respocesiblity of the HP custmer.....plz do some thing POOR'' HP''

Hi, I thought I was the only one who was being cheated by RT Outsourcing Services Ltd. New Delhi, but the list seems longer. Even I applied for a warranty extension for my Laptop Compaq Presario V3000 in May 2009. I did the payment for the same online Rs 4412 on 28th May 2009.I was told that I will be getting it in 3 -4 working days. But, it was a fat lie. They sent me a certificate with a wrong date mentioned (Date of purchase: 29th April 2009 to 29th April 2010) which should be 30th May 2009 to 30th May 2009. This wrong document deleivery also happened after writing long chains of mails to them. And I have yet to receive the correct document yet, after 6 months for applying to it. I have been mailing them several times, but they only respond after sending them around 10 mails. In the meantime, I have been getting calls from HP customer care stating that my laptop is out of warranty and I should apply for a warranty extension. This means that even applying for it in May, they have not updated it till november. I want to complain about it to any HP official. Please help if you have a email address for that. Or, the last option would be to approach a cunsumer court.


Manila Kumari

Navi Mumbai
Mumbai
[protected]

Hey what a coincidence ! ! !, , I was also cheated by RT Outsourcing services limited as they gave me extension of just 10 months instead of 1 year for which i paid ...

Piyush Yadav

Hey,
I purchase SONY VAIO VGN CR-353. But now the battery is not charging well and it discharge very soon. Also, when charger is connected sometimes the percentage reduces with time goes on. Please tell me how it is working also tell me it is adapter or battery problem.

Ashok kumar pal
[protected]

Dear sir.
I have Purchased HP Pavillion DV6-2125TX Laptop on 18th March 2010. I want Extended warranty for Laptop. Plaesa give me the Quotation OR contact Details in Mumbai - Thane

I agree with you guys! I bought an HP computer from Shree Laptop Solutions at Nehru place and had them process the two year service pack extension before even taking the computer. They had all the right documents so there would have been no mistake about the date of purchase etc but my HP Care PackTM Services Certificate arrived showing a purchase date of 27.05.2005 when I bought the computer October 3, 2009. The warranty date is 27.07.2011 when it should be 4th October, 2011.

Dear sir.
I have Purchased HP Pavillion Laptop with s/n 2CE7522Q43 and p/n is KB170PA#ACJ. I want Extended warranty for Laptop. Please give me the Quotation OR contact Details in Noida/Bangalore

Hewlett Packard — laptop heating problem

Hello,
Last Year in June-09 i purchased Hp Pavillian Dv5-1217ax notebook.
From that day till now i facing overheating and slow performance problum with that notebook.I spent good 45,500 rupees on that thought i am investing in a right product but frm that day i am very much disspointed by HP. It has taken my all savings and now every time when i go to work on this laptop it start getting hot at the very begining. I have alredy sent it to servise center befor cause it was crash in the beggining and told them abt the battery life which poorest.I work in Max And Cad and in these two software when i use my notebook it get extremly hot after sometime.Now i am trng to manage with it but i can't take this anymore it is not at all solving my propse.Beacause My friend almost invested the same amt on sony vaio and he is more then happy till noe.Battery,performance everything is gr8 with vaio.But i dont know what is the problum with mine one.Your product has not grabb even a single appriciation from anyone till now.And i m very much dissopointed.
If in this complian you can really can do something please do that.Bacause i want to replay or refund my money from hp by any way if you want to diduct something for that please let me know.But dont give me any excuse for anything.Icant even place yr notebook on a bed sheet caouse it get more hotter on that seems like it will blast,i cant keep it running for more that two hour or in my absence cause i beleive it will completly damage if i do so.
Please tell me what to do i need a reply and that should be positive.I am very found of gadgets so everyday i talk abt these thing in market with others but i have something from yr company abt which i cant even discuss.And if i do then people says to me "o yr laptop is not a lappy its a Heating Bomb, You have world's worst laptop.We never buy anything by from hp just bacause we have seen the results.This is what people tell me abt HP.
So its not a question on my personality but its a big question mark on HP amongs the consumers.
Please try to save yr company Rapport.

I have Purchased HP Pavillion Laptop with s/n CNF0013ZPQ on march 3-3-10.

on 4-4-10 wen we want to use it, it restart with in 1 minutes den we contect service centre. we go to service centre 3-4 times but dere is no satisfaction. we think we purchase a dummy in 50, 000 rs. coz dere is no use of it from 3-3-10. our all time waste in going n going to service centre. so now we think to go to consumer court.
dere is no trained service engineer in centre coz we order 2 times 4 recovery cd's and tha engineer said they r faulty, why boyh times we received faulty cd's. plezzzzzzzzzzzzz so us any way or we go to consumer court !!!

Dear Sir/Ma'am,

We purchased a notebook bearing sr. no. CNU8481JLQ product no.: FR994UA from Best Buy USA, now its AC Adaptor has stopped working so we contacted to HP Customer care (RT Outsourcing) in Agra, according to them this notebook is not cover under warranty. However we have already get changed its parts previously also through Agra customer care. HP warranty status check website is also showing the warranty period till 01/15/2010, after that we have contacted on ph no.[protected]HP Case ID #: [protected]) and they advise to contact US technical support through chat, and US technical support clearly assured us to change our adaptor in India and provided the case number through a mail as below.

Waiting for your kind support. Kindly advise and change our adaptor ASAP, as our daily working is suffering due to the same.

Kindly give me your contact no. in return mail.

Thanks & Regards

Ravi Verma
[protected]

[protected][protected][protected][protected]

----- Original Message -----
From: [protected]@MAIL.SUPPORT.HP.COM
To: [protected]@sharmagroup.com
Sent: Tuesday, July 20, 2010 6:09 PM
Subject: HP Total care follow-up


Hello Ravi,



This e-mail is a follow-up of incident regarding the AC Adaptor replacement.

I understand that the AC Adaptor of your notebook has stopped working. Your notebook is under warranty till 01/15/2011.



As your notebook was shipped with the global warranty, I recommend you to contact India local HP Support. They would help you with part replacement.



Here is the case No: [protected]

We are committed to helping you with any questions you may have about your product. If you would like to attempt another Chat interaction, please visit the following HP Web site:

http://welcome.hp.com/country/us/en/contact/chat_1.html

If you still have problems connecting to a Chat session, you can contact us through e-mail using the following Web site:

http://welcome.hp.com/country/us/en/contact/email_1.html

Follow the on-screen prompts to navigate to the E-mail form and enter your information.

We look forward to hearing from you, and hope to be of future assistance.

NOTE: Please do not reply to this e-mail as the source inbox is not monitored.



Regards,



Harry,

HP Total care.

HP Pavilion DV6000 — Regards non receipt of Care pack for hp pavilion Laptop

Dear Sir
I had Purchased a two year Additional warranty ( Care pack ) for my hp lap top from an Authorised dealer of Simtech computronics -- sagar tech plaza, ak road, sakinaka Andheri east mumbai in november 2008.
i have just recieved a reciept from this dealer.i have still not receieved any reply or the care pack till date.

i have contacted many concerned officers of Hp india, but they are giving vague replies..
please note the my 1 year warranty has expired on 13 november 2008 ..But i have paid for the care pack in september 2008.

hp pavilion laptops-India — Responsibility and indifference displayed by hp service centers to customers

I am really disappointed with the service hp is providing its customers.Just shows the lack of commitment they have.I can see only the smiling faces when they instill us into purchasing their products and once it's done, they hardly show any care. I purchased a dv6 pavilion laptop on Dec 20,2009. And now about 15-20 days back to be precise, it displayed " Consider replacing your battery" and the battery backup wont even hold 5 minutes of charge. On dec 16,2010 I take it to hp authorized service center,Maha Electonics-Pondicherry.They tell me they need to run a battery test and send the reports to a technical team. On Dec 17 around 5.45 pm I get a call from the service center telling me the technical team has passed my battery and it cannot be replaced.I clearly understood the credibility of their technical team then.When a battery cannot hold 5 minutes of charge what inaccurate tests has it passed. Is was clear to me then, that just to cut down on service costs they have a so called technical team. Then the service center blames me of inappropriate usage of the battery.When your company cannot manufacture a battery that could last for 1 year why the hell are they still in the business of manufacturing laptops.Adding to that they have given a year's warranty which their company is clearly not abiding to. 3 days I have been running around seeking a proper service.I made a complaint online through [protected]@hp.com and sent a scanned copy of my invoice to them.I repeatedly called customer services only to get no service.They might as well change their hp service center to hp training center. And I'm sure they will reply to only after my warranty period has expired and then give me a reason stating that "I am so sorry Sir, but your warranty has expired".I will provide you any details you want.My case id no:[protected] Product serial no:CNF9454GMW Product model No:VV271PA Product name:dv6-1319TX. This is why I have approached consumer complaints.Please do something about it.

Thank you,
Nitin

Hewlett Packard — DEFICIENCY OF SERVICE

BOUGHT A HP TOUCHSMART PC UNDER 3 YEAR WARRANTY ( STILL UNDER WARRANTY). COMPUTER STARTED GIVING PROBLEMS WITHIN A FEW MONTHS. FINALLY THE COMPANY REPLACED IT. YET THE SECOND ONE ALSO STARTED HANGING AND IT FINALLY CRASHED. LODGED A COMPLAIN ON FEB 5 SERVICE PEOPLE SAID THE HARD DISC HAS CRASHED ...ALL MY PRECIOUS DATA, PHOTOGRAPHS ETC WERE TOTALLY LOST. AFTER THAT TODAY IS FEBRUARY 14 AND TILL NOW NO SUPPORT FROM HP IN SPITE OF REPEATED REMINDERS.

HP India — extended Warranty

This to bring to your notice that I have take an extension in my warranty , I have give a chq in the month of august and got cleared from my account on 19th Aug 2011. Amounted 6500/-.
still now i have not got my extended warranty certificate.
its more than 1 month.
SURAJ NAIR
[protected]

HP India — Not to give proper service

sir maine laptop liya tha 24october ko jisme pehle to bluetooth ka problem tha phir heating ka problem aaya phir co. ne two times enginner bheje. engineers ne isko do bar to khol diya ab bol rahe hai ise service center drop karo waha par sari checkings hogi. batao sir two month mein is laptop ka kachra kar diya aur d.o.a bhi nahi de rahe hai plz aap mere ko iske bare mein bataye ki main kya karu

i am also facing a problem with HP laptop they are not extending the warranty.It seems poor customer response.
even products are having much & frequent failure than others

Who will take care of my HP laptop at chennai . is any proper dealer is agree for extended warranty.

Moreen Computers Hosur — service after sales with in warranty period

I bought a computer at HOSUR Moreen computer. Know that computer was not working I was already give the complete to HOSUR Moreen computer. But when I was given complete that shop was still lock. Why they are come to sales. Please give me the solution.

i purchased HP 16-2016 TX before 10 months. and i have serviced it 4 times. every time its display panel gets damage. and now where i am currently living, here is no service centre.. i have mailed to hp also... but they always says that contact service centre. now what should i do. i never recommend any one to purchase HP notebooks.

HP LASERJET M1136 MFP PRINTER

NEW TONER FADES AWAY ALONG ONE SIDE (COPY ATTACHED) AFTER PRINTING 526 No (PRINTER COUNT) OF DOCUMENTS.

HP Compaq Pressario Laptop — Not returning Back my Laptop from HP Service centre

I've purchased one HP Compaq Laptop from one of the Gurgaon shop near Sec-14 and faced problem with the DVD Rom and Battery Charger. then i've submitted at the Gurgaon HP service centre as the product is still within the warranty period on 17th October. but now whenever I'm asking to get it back they are refusing by giving new excuses (e.g. spare parts not received etc). please help to get my Laptop back. I've registered my Complaint to HP website also (Complaint No. CCHSAP174705), but not received any help.

i have got my cq40-145TU on dec5th 2008 and i have an offer of dogital camera as gift and i have sent all the necessary papers and a d.d for amount of 1299.but i did not recieve the gift so far as i had already gone 3months so please send me the necessary details over that and send mt gift as soon as possible.

I purchased one Compaq Desktop 3630 IL on 27.01.2009 and i have an offer of HP All-in-one printer F4288 & HP 600VA UPS and i have sent all the necessary papers and a cheque no.028875 dt.28.01.2009 of Axis Bank Ltd. payable at par at all the branches of India in favour of Innovative Incentives & Events Pvt. Ltd. Chandigarh. But till date i did not received the gift so far as it had already gone almost 3 months so please send me the necessary detals over that and send me my gift as soon as possible.

Laptop — system are not working properly.

my laptop system are not working properly,usb&system are very slow as cursor,keybord,etc,so pls call urgent my cell no:-[protected].
sir pls call me now & solve my problem quickly.

sir i buying the laptop compaq cq40 145tu in 19 feb-2009, that time the big offer of kodak camera 9.2 mp
with my product .but after buying seven months, i cannot giving the gift, i have send many mails, but no one replay for your side to me, in the date 19 april, 2009, you promise to me, you receive gifts as soon as possible, we will dispatch your gift within a maximum time frame of the next 30 days, but you cannot able to send my gift within 30 days, what are you doing with me, i can't understand, i think, hp is very famous company in digital world, and thats reason, i buying the laptop of that company, please, give me my gift as soon as possible, i waiting for my gift still seven months, i attract only your offer, but you can't send my gift, i visit many times yours website, but you cant send me any response for your side, and no any dispatch informationto giving to me, please give me a proper solution up to 10 days, if you cant able to send my gift, i will may going in local consumer court, and taking complaint about you.
i send the check from my vendors account, you receive the check, and all documents for my sides, why not you send my gift, you give me only one response, after seven months, i can't giving the gift.
REDEMPTION CODE-7YUF0JKBXI
LAPTOP MODEL NO- CQ 40 145TU

INVOICE NO -1518,
SR.NO-CND 84519X6


ADD-Mr.Gunjal Prabhakar Namdeo.
flat no-1, shri sai palace co-op hous society.
near shubham park, kamathwada, nashik-422 010,
mob-[protected], [protected].[protected].
email-www.[protected]@gmail.com
vendor [protected]@yahoo.co.in

i cleare from my side, but you cant send my gift, please send my gift, you purchase from anyone and send me as soon as possible.i waiting for my gift from long time, i send many mails from my vendors site "[protected]@yahoo.co.in", but you cant send any information to me, you are responsible for my complaints please send my gift, nothing else

I bought a HP officejet 6500. I installed the software as required. I can not get the computer to find the printer on the network. I have been on this for 4 hours. Finally I called HP support. They will not offer any support unless I pay 139.00. That is what I paid for the printer. Absolutely no support unless I pay. I am taking it back then I will buy another brand. . OH yea, I cant understand PAKISTANISE.

I think HP India must quit India IMMEDIATELY as I have been writing to them continuously but no response for my own complaints. Pl. spread this to everybody in india not to buy HP products or at least original toner cartidges as they are charging huge while make shift tomers are available at 1/10th the price. Indian Pledge: Not to buy HP at any cost and be happy.

I think the people in HP should be more flexible than the movements of my body in my films. Or the peple should not be crazy to buy HP products, if they can't give good service. I am also the victim of their noon-response for over 3-4 years. Bollywood has already boycot buying any HP products. Will you support me and not buy any HP products.

I have brought HP Printer Model No.F-380 around two years back and used in my house very rarely and now the printer is not working. I called up their call center and according to them this is beocome now old model and advised me to buy another printer. I suggest everybody not buy any HP Proudut becouse of their negative attitude and no proper after sevice

H P Laptop — Not refunding balance of principle amount

I had purchased a HP Pavilion Dv4-1242Tx Laptop on 3rd April 2009 through Kapital IT, Shop No.-2, Ground floor, East Block, Archana Arcade, IT Complex, Off St. Jhons road, Secunderabad-500025
Tele[protected] for a sum of Rs 50600/- for the laptop and Rs 6000/- for the additional two year warranty total a sum of Rs 56800/- was paid to Kapital IT.The laptop was declared DOA by HP on 29th June 2009 hence the laptop was returned back to Kapital IT on 1st July 2009.After a long correspondence and request a sum of Rs 50000/- only was refunded on 17th july 2009. The balance of Rs 6800/- is still outstanding with Kapital IT for which I am regularly approaching Kapital IT as well as HP but they have not shown any action for refunding my balance amonut. In view of the above may I request your kind honour to help me out in getting my balance amount back.
Thanking you in anticipation.
Yours sincerely
DK Singh
[protected]

REFERED TO COMPLAINT NO: CCHSAP262254, I SOURAV BANERJEE ASKED FOR A REPAIR OF MY LAPTOP. BUT NO ACTION NEITHER FROM DEALER "CROMA, BARODA" NOR HP.

do not buy hp product there after sale service is very very poor they dont give on site warranty and do not replace the defective products they do not listen to customer kindly arrange wide publicity for hp product to customer even shop keepers are not listening to complains of hp product when you approach service centre they are also not replacing the defective products of hp

HP Laptop — I want completion certificate of my loan

I had taken loan for purchasing laptop in2006 and completed it but
Still not getting completion certificate kindly help me in this matter cell number [protected]

I am having problem in laptop it is not working properly. please help me????????

HP Laptop — not recd the free gift

i purchased an hp laptop and acc to the details have sent my dd worth rs 500 to the hp redemption cell and still have'nt recd my free gift......

HP Laptop DV 2910TX — Delay in providing the gift of Philips Home Theatre

I have purchased HP Laptop Model No. DV 2910 TX and i have already submitted all the documents including the cheque of Rs.1499/-. Till date I have not received any gift from HP Redemption Cell.

i have not recieve my camera gift please send me my camera gift as soon as possible at my address manjeet singh s/o s. parkash singh .
v.p.o-khanpur .teh-mukerian .district-hoshiarpur.
pin-code-144211

SIR,
I HAVE NOT RECIVE MY HOME THEATRE PLS SEND MY GIFT AS SOON AS POSSIBLE.
MY HP TABLET NOTEBOOK NO IS "CNF8322YJN"
THANKYOU.

HARBANS SINGH
DHRAMASALA(HIMACHAL PERDESH)

Till date waiting for the camera as per the promise of such a esteemed organization like HP.
Waiting to take pics from that camera and utilise the laptop for saving the same.
Redemption Code is CND84432DC

My consumer No. 29815 in the name of RENU BALA

I have booked my gas cylinder for delivery of gas on M/s Saini Gas Agency at Bilaspur, H.P. 174001 - Ph No. [protected]

in the month of Feb.2012 on 21.02.2012. The told me the gas has been delivered on 03.03.2012 but not delivered to me. I asked them several times whom they delivered the cylinder but they didn't answered me anything but saying me always the your cylinder will come in one or two days. Almost one month has crossed and I have not got my cylinder. This my new connection and I have first time booked my cylinder on the above stated Consumer No. i.e 29815 in my name. Kindly help me what should I do if Gas Agencies like Saini Gas Agency make harrasement to consumers. They use to deliver the domestic cylinders to the commercial shopkeepers and making harrasment to me.

With regards,

RENU BALA, [protected]

There is absolutely no problem with your system. Vista 32 bit reserves around 0.8gb of ram for its tasks.. And thus your system does indeed have 4gb ram.. As far as 64 bit os is concerned then hp has already stated it on its catalogues and website that it does not bundle a 64 bit os with this particular model and one cannot bind this on the company. It is entirely at the companys discretion to decide which os it will offer on which models

I completly agree on Mr. Manpreet Singh's statement. Your dv6 is having 4GB of RAM and is a cool product of Hewelet Packard (HP). Enjoy..

Dear Sir,
I have bought a laptop product compaq CQ45-137TX & product serial no. CND8313ZVC under gift scheme. We have deposited the cheque amount of Rs. 1299 on dated 11Feb2009 through cheque no.
577214 bank name Bank of Maharashtra. As per company policy and terms & condition they have commited to deliver within 4 to 6 weeks. But we have visited his office A-2, Okhla -1, N.D ten times. Every they they are telling to come tommorow. What a poor services ? Allready they are charging the amount against handling charges and time for deliveing on our door step but we ready to collect from his office. But nobody is taking pain. Kindly Help me out.

pls give camera redemption Code TOQSOGHEQT

sir,
i want to say that. i am surendra sarwan from durg. i was purches new laptop from
COMPU- WORLD, Akash ganga Bhilai chhattisgarh COMPAQ (CQ60-104
SL NO.-2CE834MR12, at DATE - 30/12/2008, DD no. is 036839DD date -05/01/2009
when i was purchase laptop so i was mail send u for camera .i got a Redemption
code -XSBD224K10.but i not get yet ur gift..
plz send me what is resion sir, .
thank you sir.


from,
surendra sarwan
durg
mo. no.-[protected].

SirMadam,
I Ankush Kumar so Sh. Kishore Kumar purchase a compaq presario cq 60 104tu with sn 2CE835RRPQ & pn FY954PA#ACJ from jammu in month jan. . Acc. to dealer we sent the dd of amount Rs- 1299/- to the compaq redumption cell dellhi and getting the gifthamper of kodak digital cemera with model no kodak c913 . But there will no response from the redumption cell even in this period after four months . So i request to you please post our gift in short time

thanks allot

ankush kumar

I have also not received the gift from HP Redemption Cell (Solutions Integra Systems Pvt Ltd ). I was entitled to receive Kodak Easy Share C913 Camera on purchase of Compaq Presario CQ60 209TU model. All my claim documents and demand draft of Rs. 1299/- were received by them on 5th March itself. After a week i called up Hp Redemption Cell at their Delhi office to know the status of my gift. I was told that all my documents has been verified and my claim is approved.They informed me that i will receive my gift in 6 weeks. But more than 15 weeks has passed since then and i am still waiting for the gift to arrive.
I have made several calls at their office in Delhi, sent them several emails but in reply i have only received assurances that the product will be delivered to me soon. This is something unexpected and especially from a company of good rapport.
My Serial No.:2CE905D4ZS

even i have faced the same problm as Prakash and others above..
what the hell HP people are doing out their... y cant they give proper service to their costmers
its realy sad to know that a reputed company is loosing its reputation..we have no trust on Hp any more

regards

deepak

I am perchasing laptop scheme in Kodak Camera. The gift not yet been received in spite of companies commitment . On my corruspondence company advice me the gift will be send on availability of the gift at the company. eventhough one month passed to this correspoundence the company is not taking care to fulfill his commitment. kidly help me in the matter.

SIR purchase a compaq C771TU with sn CND822TF9C & RED.CODE YMON1HZZZQ
to dealer we sent the dd of amount Rs- 1299/- to the compaq redumption cell dellhi and getting the gifthamper of kodak digital cemera with model no kodak c913 . But there will no response from the redumption cell even in this period after NINE months . So i request to you please post our gift in short time



compaq c771tu dualcore
sr.no.-CND822TF9C
purchese date: 27/12/08
red.code: YMON1HZZZQ

KODAK C913 CAMERA — GIFT KODAK C913 CAMERA

GIFT KODAK C913 CAMERA NOT RECEIVED.

Dear Sir,

I have bought a laptop presario product compaq 145 Tu CQ40, batch no. CND844376R PRODUCT : (1P) FZ737PA option: (30P)ACJ under gift scheme on 11th feb 2009 . I made DD for required amount on 15 April 09 through a nationalized Bank and sent. SID -594870.

As per company policy and terms & condition I must entitled to get the gift kodak c913 camera. When the DD and slno. Proof sent to A-2 ,first floor Okhla, Phanse-1 New Delhi-20, they returned saying that “documents received after due date of submission.”

What is the point in sending DD saying some excuse statements for not supplying the promised gift items. Because of the gift items we motivated to buy the HP product even though other brands are easily available in the Indian market.

I really feel pity for HP people not giving the gifts after purchasing their item which amount to cheat the customer instead of treat the customer as god ,as quoted by our father of nation. For HP people the gift which they are supposed to give to me is very negligible amount but for a customer like it is great loss.

Like this manner, I don’t know how many customer that HP company cheated by telling some excuse not to supply the gift.

By the way I want to return above said HP lap top HP company, the purchase price of Rs 39,500/- should be retuned back to me else supply the gift items. HP or this forum or some one could tell me what the procedure to get the gift items and to make a full stop for type of cheating.

I dont expect HP india to cheat the customer like this by giving some reason not to supply the gift items after purchase of the items.


thanking you

holymanj

Dear/Madam,
I bought a Compaq Presario Cq45-207TU model laptop in January, 2009 from Guwahati with which i got the offer to get a Kodak easy share camera, for which i sent a demand draft of Rs 1299/ to HP Redemption cell...But after nine months of waiting i haven't received it yet...So gentlemen i ask you what the hell is going on there? I feel really pity for your company, so what should i understand, this is nothing but just a fake advertisement or a fake promise you made to your customers... And whenever i call to your redemption cell i always get just one bloody answer " sir, there is no stock available now, you just wait 2 weeks, we will send it to you''. So can you tell me is HP really in such poor condition that they always have no stock...
my product serial no. CND84008HF,
SID 580420,
Redemption Code 9BPCVR9QCC ...

Thanking You

Jyotidwip Nath
Mob no. [protected]

Dear Sir,
I have bought a laptop product compaq presarioCQ40-108TU & product serial no. CND8393WQB under gift scheme on 23 dec 08 from foretech computer system p.Ltd MEERUT. We have deposited the cheque amount of Rs. 1299 on dated[protected] through cheque no.
270596 bank name ALLAHABAD BANK SCRIET-MEERUT. As per company policy and terms & condition they have commited to deliver me a kodak camera.first of all thanks i received the gift, BUT IT IS DEFECTIVE PIEACE.means some green-red lining appearing on the picture.i hav written many complains but no action have taken til now.plz help me, i am become helpless, nobody is helping me.iam ready to come there to change my camera.my no.is[protected], mob:[protected]
so you are requested this time take my complain seriously...I WIL GIVE U MANY BLESSING FROM THE BOTTOM OF MY HEART.

Well after reading this i strognly agree with you... as HP or Compaq is like [censored]ing company when i called up to HP for technical support only they use to answer what is written on script as they don't have any knowledge of computer i think...
Thanks
Tauseef

Dear Sir,

I have bought a laptop product compaq 510 & product serial no. is 9284H4H on dated 7.10.2009 amounting to Rs. 31, 590.00. Kindly furnish what gift is being providing for the purchase of above mentioned laptop.

Please furnish the same on email address.


Thanks!

dear sirmadam.

I Ankush Kumar so Sh. Kishore Kumar purchase a compaq presario cq 60 104tu with sn 2CE835RRPQ & pn FY954PA#ACJ from jammu in month jan. . Acc. to dealer we sent the dd of amount Rs- 1299/- to the compaq redumption cell dellhi and getting the gifthamper of kodak digital cemera with model no kodak c913 . But there will no response from the redumption cell even in this period after four months . So i request to you please post our gift in short time. please take action on my request otherwise i will take some action you like cosumer court.then you will responseble for that.

thanks allot

ankush kumar

SIR,
I AM J.UDAYKUMAR . I PURCHASED A "HP NOTEBOOK(DV5-1102TU)" IN RELIANCE MART TIRUPATI DATED :-24 NOV 2008 .IT HAS AN OFFER OF DIGITAL CAMERA TO GET IT I SENDED A D.D. OF RS 990/- FAVOURED TO" SOLUTIONS INTEGRATED MARKETING SERVICES PVT.LTD, NEW DELHI".ON 6 DEC 2008 . BEARNING D.D. NO IS 557226 .I HAVE NOT GOT THE DIGITAL CAM TILL NOW .MY ID NUMBER IS KY94T73TOT. PLEASE SEND ME DIGITAL CAMERA AS SOON AS POSSIBLE .MY CONTACT NUMBER IS [protected].

printer not working properly

we bought the printer last april after changing it's cartidge the printouts are either hazy or not coming out. regards, mr.Vikas Bhutra [protected] flat no. 302, tower-5, uniworld garden, sohna road, sector-47, gurgaon, Haryana

dear sir
i brought a compaq presariol aptop, at that time they given an offer that free kodak 9.2 mega pixel camera delivery charges should be held by customer for that we need to send a DD amounting to rupees 1299, i was also send this and a got the confirmation of the receipt from the this redemption cell, but yet not i get this item, when i enquirer about this by e-mail, they inform that they will send this with in few days, but i yet not get this.

not only me but my friends also not get this, it like they are cheating every one, now they also remove their web site. please take some measure on this.phone no there give is also not responding

i have all the document of this, please inform me how to i proceed now.
yours
j.goutam buddudu
[protected]

Dear sir,
I brought hp pavilion from priya cellular huts gurgoan.
They told that u will get accessories with laptop like head phone etc.
i am not get till now.
I have mail two time but i am not getting any positive response.
I have courrier the bill & sno photo copy one month ago.
kindly sent the offer material ASAP.
Detail is mention below.
Name -Tanuj sharma
Bill no-pch-1954
Address-H.no-1288, 2nd floor, sec 17c gurgoan.
Sno-(s)cnf05031hf.
product no-lk366pa#acj

Regards
Tanuj sharma
[protected]

hp windows vista cd — not received my courier

I haven't received my courier which I ordered 15 days ago. I want you to take a serious note on this.
I need it very urgently. It is a cd of windows vista. I need it urgently because my laptop is not working.
bill no[protected]
reference no-[protected]

HP- All-in-one printer — not received the material

Dear sir/Madam


still we have not received the material the docket no is[protected]

hp web redemption printer — non receipt of web redemption printer

i have purchased a hp computer and there a printer was free against web redemption vide compaq web promo file no 104521 but till date the same hadnot been received by me

regards
banibrata

I had purchesed a compaq desktop computer on 14.01.09. Compaq SG3550IL, Prod # FK804AA#ACJ, S/N: INA8340NRW. I sent a draft of Rs. 999.00, vidn no. 080742, dt. 16.01.09. My redemption code is VAHN4A52CX, and file no. is 61809. I have received only UPS of HP by elbee courier, whose way bill nn is[protected]. But the HP all in one printer is not received till now. Please do the needful in favour of me.
Raju Basak. Millpara, Debinagar. Maynaguri, Jalpaiguri.

I have purchase one HP Deskjet 1560 printer on 13.03.2009 from one of recognised Dealer at Pimpri, Pune, Maharashtra, India.The Printer given Problem on 1st day, the problem is this printer Print only FIRST DRAFT MODE, other such as NORMAL & BEST Mode is not working. Please note in this matter I have visit your Local Service Center and as well as email communication. But till date my Printer is not working properly, I Want your service engineer alongwith Re-placement of this Printer,

The followings are details communication with your representative over email day by day, this for your reference and awaiting your early action for this matter
((( DATE: 18.08.2009 9.30AM

to
Mr Ravi
HP Email Support Team

{ticketno:[[protected]


Subject: Re: RE: Re: RE: HP DESKJET 1560 PRINTER, NOT WORKING PROPERLY

Dear,

This has reference to you email dated 10.08.2009 regarding some stape for juging printer condition / set OK the said printer, but I am sorry to say that the printer has given same result like the ist day of Purchase i.e. only First Draft Print is OK, NORMAL AND BEST prints are blank.

I have done all your procedure as you written in the last email and also we have attached some picture for your ready reference, such as

TEST 1. This print page I have taken as per Window Xp Test page Print Procedure also note that, this print also pring only First Draft Option, I am trying another two Option also but, same blank pages are given.

TEST 2. the printer has print test page after following your first step, please refer attachment of Test 2 for your ready reference.

TEST 3: as per your 2nd step .i.e.

(((pleae refer Print another diagnostic page.
Press the Power button ( ) to turn on the product.
Press and hold the Power button.
Raise and lower the product cover four times while holding the Power buttonattachment, this for your ready reference.)))

after the above procedure, the printer has given print one page, the pages is attached as TEST3 for your reference and your inspection.

Last of all please note, my printer has given same problem as they started at the 1st day. I have taken all your sugession and follow all your step also note we have formated my windows Xp and again I re-installed Windows XP for getting better performance and trying to set OK my printer, but I faild and your all suggession and step I am tried but my Printer has not given me right result.

Now I am requesting you to please do not continue the same step by step procedure further, my only request to you please send your Service Engineer for technical Inspection or send Replaced my Printer with a New Tested OK Printer.

Regards



SANTANU SOM



On Mon, 10 Aug 2009 09:54:28 +0530 wrote
>

Hello Santanu,
Thank you for contacting HP Customer Care.
I understand that the problem persists. Also the self test page did not print properly.

>I apologize for your inconvenience. I realize the importance of this matter and look forward to providing you with the correct information.
Santanu, we are very close to say that the printer has a hardware defect.
So before that we need to perform the hardware troubleshooting on the printer.
I only request you to perform these steps to troubleshoot the hardware and if the problem persists,
Note: We will replace the printer for you in the next email interaction.
=====Hardware troubleshooting information==
Step one:
Run the automatic utility to clean the print cartridges
Use the following steps to clean the print cartridges with the automatic utility.

>Load plain paper in the input tray.
Open HP Solution Center using one of the following methods.
Windows Vista: On the Windows taskbar, click the Windows icon ( ), click All Programs, point to HP, and then click HP Solution Center .
Windows XP: On the Windows taskbar, click Start, click All Programs, point to HP, and then click HP Solution Center .
Click Open Toolbox . The Printer Toolbox dialog box opens.
Click the Device Services tab.
Click Clean the Print Cartridge(s) .
Follow the on-screen instructions.
Examine the test page that prints.

>If the print quality of the page is good, the issue is resolved.
If the quality is still poor, continue to the next step.


>Step two: Clean the electrical contacts

>The print cartridge electrical contacts might be clogged with ink and residue. If cleaning the print cartridges using the automatic utility does not resolve the issue, then try cleaning the electrical contacts manually.

>Use the following steps to clean the electrical contacts.

>Gather the following materials:

>Distilled water (tap water might contain contaminants that can damage the print cartridge)
Cotton swabs or other soft, lint-free material that will not stick to the electrical contacts
Clean sheet of paper

>Open the product cover.
The print cartridge carriage moves to the center of the printer.
Press down lightly on the end of the print cartridge to release it, and then slide the print cartridge out to remove it. Repeat this step for each print cartridge.
Place the print cartridges on a sheet of paper with the copper strips facing up.

CAUTION: Do not leave the print cartridges out of the product for more than 30 minutes.
Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab.
Gently wipe the print cartridge copper contacts with the cotton swab.

>CAUTION: Do not touch the ink nozzles. Doing so results in clogs, ink failure, and bad electrical connections.
Repeat this process until no ink residue or debris appears on the swab.
Lightly moisten another cotton swab with distilled water and squeeze any excess water from the swab.
Use the swab to clean the contacts in the print carriage, inside the product.
Either let the cartridge and carriage sit for ten minutes to dry, or use a new swab to dry the cleaned areas.
Slide the print cartridge into the product at a slight upward angle until you hear a snap indicating the cartridge is positioned correctly.
Close the cover.
Print another diagnostic page.
Press the Power button ( ) to turn on the product.
Press and hold the Power button.
Raise and lower the product cover four times while holding the Power button.
Release the Power button. The diagnostic page prints.
If the print quality of the page is good, then the issue is resolved.
If the print quality is poor, continue to the next step.
Close the product cover.
Align the print cartridges.
Make sure plain white paper is loaded in the input tray.
Open HP Solution Center using one of the following methods.
Windows Vista: On the Windows taskbar, click the Windows icon ( ), click All Programs, point to HP, and then click HP Solution Center .
Windows XP: On the Windows taskbar, click Start, click All Programs, point to HP, and then click HP Solution Center .
Click Open Toolbox . The Printer Toolbox dialog box opens.
Click Align the Print Cartridges .
Click Align, and then follow the on-screen instructions.
The HP Deskjet prints a test page, aligns the print cartridges, and calibrates the product.
Examine the test page that prints.

>If the print quality of the page is good, then the issue is resolved.
If the print quality is poor, please reply to this message and we will replace the printer for you.

Sincerely,
Ravi
HP Email Support Team

***Do Not Delete Service Ticket Number***
{ticketno:[[protected]]}
***Do Not Delete Service Ticket Number***
Our advice is strictly limited to the question(s) asked and is based on the information provided to us. HP does not assume any responsibility or liability for the advice given and shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this information. Always back up your data. For more information, including technical information updates, please visit our Web site at http://www.hp.com/support.
>
>Original Text



From:
[protected]@rediffmail.com

To:
[protected]@MAIL.SUPPORT.HP.COM

CC:


Sent:
08/10/09 04:07:23

Subject:
Re: RE: Re: RE: HP DESKJET 1560 PRINTER, NOT WORKING PROPERLY
>10 Aug 2009 09:15:am
>to
>Mr Ravi
>HP Email Support Team
>
>***Do Not Delete Service Ticket Number***
>{ticketno:[[protected]]}
>Dear,
>
>This has reference to your email dated 10th Aug'2009. Please note that after received you email dated 09.08.2009 I have opened two new cartridges and installed these to the printer and also as per your instruction alin the printer cartridges, then I taken test Print on Normal Option with print preview, but still then the print preview is Blank and as it is blank page print.And also note that I have tryed this printer with another computer but still the result is same.
>
>As per your today's email instruction I will trying the another test with this rejected Printer, but I know its happend the same result.
>
>I am awaiting for your Service engineer or replacement of this Printer as early as possible.
>
>Regards,
>
>
>
>SANTANU SOM
>
>On Mon, 10 Aug 2009 06:41:25 +0530 wrote
>>
>
>Hello Santanu,
>Thank you for contacting HP Customer Care.
>
>>I apologize for your inconvenience. I realize the importance of this matter and look forward to providing you with the correct information.
>Santanu, the warranty days left for your printer is 282 days.
>We will take only 3 or 4email interactions more and if we detect that theprinter has a hardware problem, we will replace the printer for you.
>As you said, the catridges have ink in it. So Santanu, now we will check the hardware of printer. If the self test page is printing fine, the hardware has no defect and the problem lies with the computer or the printer software or the application from which you are trying to print from.
>===Checking the hardware==
>Try printing a self test page==
>Press the Power button ( ) to turn on the printer.
>Press and hold the Power button ( ).
>Raise and lower the printer cover four times while holding the Power button.
>Release the Power button ( ). The self-test report prints.
>Now please check that do you see any missing lines or streaks on the test page. Also look at th color bars and check ink levels.
>Also let us know in brief how did it print?
>Please reply to this message soon and we will be happy to assist you further.
>
>
>Sincerely,
>Ravi
>HP Email Support Team
>
>***Do Not Delete Service Ticket Number***
>{ticketno:[[protected]]}
>***Do Not Delete Service Ticket Number***
>Our advice is strictly limited to the question(s) asked and is based on the information provided to us. HP does not assume any responsibility or liability for the advice given and shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this information. Always back up your data. For more information, including technical information updates, please visit our Web site at http://www.hp.com/support.
>>
>>Original Text
>
>
>
>From:
>[protected]@rediffmail.com
>
>To:
>[protected]@MAIL.SUPPORT.HP.COM
>
>CC:
>
>
>Sent:
>08/09/09 19:22:54
>
>Subject:
>Re: RE: HP DESKJET 1560 PRINTER, NOT WORKING PROPERLY
>>
>>On Sun, 09 Aug 2009 14:40:17 +0530 wrote
>>>
>>
>>Hello Santanu,
>>Thank you for contacting HP Customer Care.
>>
>>>I apologize for your inconvenience.
>>>
>>Santanu, as the printer still prints blank pages, the probable reason would be that the ink within the cartridges would be empty. So once please check ink levels:
>>
>>>Follow these steps to check the ink levels from the HP Printer Toolbox.
>>NOTE: If a refilled or remanufactured print cartridge or a print cartridge that has been used in another printer is installed, the ink level indicator will be inaccurate or unavailable.
>>
>>>Follow these steps to open the Printer Toolbox .
>>Click Start, click All Programs, click HP, and then click HP Solution Center . The HP Solution Center opens.
>>Click Settings .
>>Click Print Settings .
>>ClickPrinter Toolbox .
>>
>>NOTE: The Printer Toolbox can also be opened from the Print Properties dialog box. In the Print Properties dialog box, select Printing Preferences, click the Features tab, and then click PrinterServices .
>>Click the Estimated Ink Levels tab.
>>NOTE: A print cartridge might be running out of ink even if the graphic shows that there is ink remaining in the print cartridge. Lines or streaks always appear in printouts when the print cartridges begin to run out of ink. Replace print cartridges that are out of ink or low on ink.
>>NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low ink levels, keep a replacement ink cartridge available toavoid possible printing delays. Ink cartridges do not need to be replaced until print quality becomes unacceptable.
>>Please reply to this message with the ink level information and we will be happy to assist you further.
>>
>>
>>Sincerely,
>>Rick
>>HP Email Support Team
>>
>>***DoNot Delete Service Ticket Number***
>>{ticketno:[[protected]]}
>>***Do Not Delete Service Ticket Number***
>>Our advice is strictly limited to the question(s) asked and is based on the information provided to us. HP does not assume any responsibility or liability for the advice given and shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this information. Always back up your data. For more information, including technical informationupdates, please visit our Web site at http://www.hp.com/support.
>>>
>>>Original Text
>>
>>
>>
>>From:
>>[protected]@rediffmail.com
>>
>>To:
>>[protected]@MAIL.SUPPORT.HP.COM
>>
>>CC:
>>
>>
>>Sent:
>>08/09/09 08:58:15
>>
>>Subject:
>>HP DESKJET 1560 PRINTER, NOT WORKING PROPERLY
>>>DATE:09.08.2009
>>>
>>>Dear Rick
>>>>HP Email Support Team
>>>
>>>
>>>RE: HP Deskjet D1560 Printer
>>>>Service Ticket Number*** {ticketno:[[protected]]}
>>>
>>>Dear Rick,
>>>Thank you for you email support, but till date my printer is not working properly even I am doing every thing as instructed by you through email, but still the printer given me same problem (such as Normal & Best option printing is given Blank Page Print).
>>>
>>>You are requsted to please do something for this matter. I donot expect this type materials supplied by you to your customer which is not working properly, I d'nt think such as a world wide famaous Co like HP is supplied this type non-tested bad quality material to their Customer, I know this is a low value material, but still I am not expect HPis doing this type of business.
>>>
>>>My computer specifications as details follows.
>>>
>>>>language : English
>>>>Country of Residence : India
>>>>product_line : DL
>>>>product_oid : 3374275
>>>>product_name : HP Deskjet D1560 Printer
>>>>part_number : CB710A
>>>>purchase month : 3
>>>>purchase year : 2009
>>>>problem area : color and print quality problems
>>>>serial number : TH913471QV
>>>>operating system : Microsoft Windows XP Professional
>>>
>>>>problem description : AT THE TIME OF FIRST DAY, PRINTER HAS PRINTING ONLY FAST DRAFT PRINTING, NORMAL AND BEST ARE ABLE TO DO, ONLY WHEN I GIVEN OPTION OF PIRINT NORMAL & BEST PRINT, THE PRINTER HAS PRINT ONLY BLANK PAGES. I HAVE COMPLAINT MANY TIME TO YOUR SERVICE OFFICE, AND ALSOTHE SAID PRINTER HAS GIVEN TO YOUR SERVICE OFFICE (GALAXY SERVICES AT PLOT NO:246, 1ST FLOOR, SHAGUN CHOWK, PIMPRI, PUNE 411 017, MAHARASHTRA, INDIA, PH NO:[protected],[protected]CONCERN PERSON NAME MR RAJ ) SERVICE JOB NO: 5699) THEY HAVE INFORMED AS THE MACHINE IS OK, THEY HAVE GIVEN ONE DRIVER SOFTWARE, BUT THE PRINTER HAS GIVEN SAME PROBLEM TILL THEN.
>>>>YOU ARE REQUESTE TO PLEASE DO SOME POSITIVE ACTION AND I EXPECT POSITIVE ACTION FROM A WORLDWIDE COMPANY.
>>>
>>>(*)NOTE: THIS IS MY LAST COMMUNICATION TO HP, MY NEXT STEP WILL BE
>>>
>>>1) Myfirst step will all my communication to HP / HP service Center / email etc given to TV New Channels.
>>>
>>>2) I am going to submit my apple to Consumer Foram in writting alongwith all relevent document.
>>>
>>>Again I request you to please arrange to send your Service Personal to my below mentioned address with prior information or arrange to replaced by my Printer with a New OK machine.
>>>
>>>>REGARDS
>>>>
>>>>SANTANU SOM
>>>>phone : [protected]
>>>>email : [protected]@rediffmail.com
>>>ADDRESS: BADRINATH HSG.CO-OP SOCIETY,
>>>BLDG NO: 54, FLAT NO: 7, INDRAYANI NAGAR,
>>>BHOSARI, PUNE, MAHARASHTRA, PIN : 411 026
>>>LAND MARK : UMESH MEDICAL STORES
>>>
>>>
>>09/09/09 12:30
>>Subject:
>>HP DESKJET 1560 PRINTER, NOT WORKING PROPERLY
>>>DATE:09.08.2009
>>>
>>>Dear Rick
>>>>HP Email Support Team
>>>
>>>
>>>RE: HP Deskjet D1560 Printer
>>>>Service Ticket Number*** {ticketno:[[protected]]}
>>>
>>>Dear Rick,
>>
>>Thankfully receipt of your email on On Sun, 09 Aug 2009 14:40:17 +0530, and also I am very sorry to say that, I have tryed all your instructions as mentioned in you email on 08.09.2009.I have installed two new sealed packed cartridges and also do every thing as you instructed, but I am very sorry to say that, still this problem is there as the first day happened. NORMAL AND BEST OPTION PRINTs THE BLANK PAGES AND PRINT PREVIEW ALSO BLANK.
>>
>>I d'nt know what I say now and what is you line of action, I think you will write another email with some more solution instruction, but this procedure is killing just warrany days.
>>
>>In the view of above please do some positive action such as send your service engineer to my Home for set right my Printer or replaced my Printer as early as possible.
>>
>>I expect such a big business Organisation of HP is doing some more positive action to proove there Goodwill.
>>
>>Thanking you and awaiting your positive action in this regards.
>>
>>Regards
>>
>>
>>SANTANU SOM )))))


please look into this matter and do the needful.


regards



SANTANU SOM

HP — Non Delivery of HP 600VA UPS

Dear Sir,

As per the below mail received from HP Company, they have dispatched Printer + 600 KVA UPS thro. your courier way bill No.[protected] on 9th Feb, 2009.But today we have received only Printer and not received UPS.

I request you to take necessary actions to send the 600 VA UPS to the address mentined in way bill at the earliest.

Awaiting your reply.

Yours truly,

Kumar.M

Dispatch Details # 55573Thursday, 12 February, 2009 8:15 PM
From: "NOW OR NEVER OFFER" <[protected]@innovativeincentives.in>Add sender to Contacts To: [protected]@yahoo.co.in

Dear KUMAR.M,

Thank you for Participating in NOW OR NEVER OFFER-OPTION 3.

Your HP All-in-one Printer 4288 + HP 600VA UPS has been dispatched vide ELBEE with Docket Number[protected] on 09-Feb-2009.

Dear Sir,

As per the below mail received from HP Company, they have dispatched Printer + 600 VA UPS through your courier way bill No.[protected] on 9th Feb, 2009.But today we have received only Printer and not received UPS.

I request you to take necessary actions to send the 600 VA UPS to the address mentined in way bill at the earliest.

Awaiting your reply.

Yours truly,

Mrs. Veena Sethi
Dispatch Details # 55413‏
From: NOW OR NEVER OFFER ([protected]@innovativeincentives.in)
You may not know this sender.Mark as safe|Mark as unsafe
Sent: 12 February 2009 19:45PM
To: [protected]@hotmail.com

Dear VEENA SETHI,

Thank you for Participating in NOW OR NEVER OFFER-OPTION 3.

Your HP All-in-one Printer 4288 + HP 600VA UPS has been dispatched vide ELBEE with Docket Number[protected] on 09-Feb-2009.

Dear Sir, 20 February 2009-Friday

As per the mail received from HP Company, they have dispatched Printer + HP 600VA UPS thro. your courier way bill No.[protected] on 5th Feb, 2009.But today we have received only Printer and not received UPS.In the"description of contents" it has mentioned only "AIO PRINTER 4288"AND Not 600 VA UPS.

I request you to take necessary actions to send the 600 VA UPS to the address mentioned in way bill at the earliest.

Awaiting your reply.

Yours truly,

P. VASANTHI

hp/delivery of UPS and all in one printer — delivery of UPS and all in one printer

THE SCHEME COORDINATOR 01.07.2009
HP NOR OR NEVER DESK TOP OFFE
C/O, INNOVATIVE INCENTIVE EVENTS PVT LTD.
SCF B, 2ND FLOOR, SECTOR 7C, INNER MKT.,
CHANDIGARH160019
PH.[protected].

SIR,
REFERENCE IS MADE TO CA 0778742 DATED 4.6.09 AGAINST REDEMPTION CODE NO.LM2QNZXPUF REGARDING Delivery o[censored]PS and all in one printer against INA 6740 PC SL.NO.INA90600KO AND NC633AA// .

A DRAFT OF RS. 999/- NO. 441955 DATED 31.3.09 IN FAVOUR OF " INNOVATIVE INCENTIVE AND EVENTS PVT. LTD." WAS SENT BY SPEED POST ON 2.4.09 AND ALSO REMINDER WAS SENT BY ALSO SPEED POST ON 12.5.09.

INSPITE OF THAT TILL DATE NO UPS AND ALL IN ONE PRINTER AGAINST INA 6740 PC SL.NO.INA90600KO AND NC633AA// has been despatched by you.

Yesterday on M.[protected] a message was received which is as follows:"" DEAR SATABDI CHAUDHARY (ROY)- YOUR GIFT HAS BEEN DESPATCHED VIDE ELBEE WITH DOCKET NO.[protected]""
IN THIS REGARD PSE CONFIRM THE FOLLOWING::

1.ON WHICH DATE AND THROUGH WHICH COURIER THE ITEM WAS SENT ??.

2. WHAT ARE THE ITEMS WERE SENT??.

3.WHY SO MUCH DELAY IN SENDING ??.


PLEASE SEND IMMEDIATELY UPS AND ALL IN ONE PRINTER AGAINST INA 6740 PC SL.NO.INA90600KO AND NC633AA// AT MY FOLLOWING ADDRESS.
MRS. SHATABDI CHAUDHAURY(ROY)
A1/8, WESTERN TOWER, GT ROAD
BANDEL, HOOGHLY, W.B.712123
PH.[protected].
M.[protected]
YOUR CO OPERATION AND ASSISTANCE ARE HIGHLY SOLICITED.KINDLY CONFIRM BY RETURN MAIL.

THANKING YOU
YOURS FAITHFULLY

MRS. SHATABDI CHAUDHAURY(ROY)
A1/8, WESTERN TOWER, GT ROAD
BANDEL, HOOGHLY, W.B.712123
PH.[protected].
M.[protected]







--- On Mon, 22/6/09, krishna roy <[protected]@yahoo.co.in> wrote:

> From: krishna roy <[protected]@yahoo.co.in>
> Subject: Fw: Delivery o[censored]PS and all in one printer against INA 6740 PC SL.NO.INA90600KO AND NC633AA//
> To: [protected]@innovativesupport.in, [protected]@innovativesupport.in, [protected]@solutions-intg.com, [protected]@yahoo.co.in
> Date: Monday, 22 June, 2009, 2:25 PM
>
> Pse refer my email dated 18.6.2009, 9.6.2009, 5.6.2009
> regarding
> > the above subject matter.Till date no response is
> received
> > from your side which shows your irresponsibility and
> > negetive attitude towards loyal customers.This will
> bring
> > your bad reputation to your organisation of your
> repute.
> > If you are unable to sort out the issue we will be
> bound to
> > knock at customer grievence Cell.
>
> PLEASE SEND IMMEDIATELY UPS AND ALL IN ONE PRINTER AGAINST
> > INA 6740 PC SL.NO.INA90600KO AND NC633AA// AT
> MY
> > > > FOLLOWING ADDRESS.
> > > > MRS. SHATABDI CHAUDHAURY(ROY)
> > > > A1/8, WESTERN TOWER, GT ROAD
> > > > BANDEL, HOOGHLY, W.B.712123
> > > > PH.[protected].
> > > > M.[protected]
> > > > YOUR CO OPERATION AND ASSISTANCE ARE HIGHLY
> > > > SOLICITED.KINDLY CONFIRM BY RETURN MAIL.
> > > >
> > > > THANKING YOU
> > > > YOURS FAITHFULLY
> > > >
> > > >
> > > > MRS. SHATABDI CHAUDHAURY(ROY)
> > > > A1/8, WESTERN TOWER, GT ROAD
> > > > BANDEL, HOOGHLY, W.B.712123
> > > > PH.[protected].
> > > > M.[protected]
>
>
> --- On Thu, 18/6/09, krishna roy <[protected]@yahoo.co.in>
> wrote:
>
> > From: krishna roy <[protected]@yahoo.co.in>
> > Subject: Fw: Delivery o[censored]PS and all in one printer
> against INA 6740 PC SL.NO.INA90600KO AND NC633AA//
> > To: [protected]@innovativesupport.in,
> [protected]@innovativesupport.in,
> [protected]@solutions-intg.com,
> [protected]@yahoo.co.in
> > Date: Thursday, 18 June, 2009, 3:14 PM
> >
> >
> > Hp service Manager
> >
> > Please refer my E mail dated 9.6.2009, 5.6.2009
> regarding
> > the above subject matter.Till date no response is
> received
> > from your side which shows your irresponsibility and
> > negetive attitude toward loyal customers.This will
> bring
> > your bad reputation to your organisation of your
> repute.
> > If you are unable to sort out the issue we will be
> bound to
> > knock at customer grievence Cell.
> >
> > PLEASE SEND IMMEDIATELY UPS AND ALL IN ONE PRINTER
> AGAINST
> > INA 6740 PC SL.NO.INA90600KO AND NC633AA// AT MY
> > > > FOLLOWING ADDRESS.
> > > > MRS. SHATABDI CHAUDHAURY(ROY)
> > > > A1/8, WESTERN TOWER, GT ROAD
> > > > BANDEL, HOOGHLY, W.B.712123
> > > > PH.[protected].
> > > > M.[protected]
> > > > YOUR CO OPERATION AND ASSISTANCE ARE HIGHLY
> > > > SOLICITED.KINDLY CONFIRM BY RETURN MAIL.
> > > >
> > > > THANKING YOU
> > > > YOURS FAITHFULLY
> > > >
> > > >
> > > > MRS. SHATABDI CHAUDHAURY(ROY)
> > > > A1/8, WESTERN TOWER, GT ROAD
> > > > BANDEL, HOOGHLY, W.B.712123
> > > > PH.[protected].
> > > > M.[protected]
> > > >
> > > >
> >
> >
> >
> > --- On Tue, 9/6/09, krishna roy <[protected]@yahoo.co.in>
> > wrote:
> >
> > > From: krishna roy <[protected]@yahoo.co.in>
> > > Subject: Fw: Delivery o[censored]PS and all in one
> printer
> > against INA 6740 PC SL.NO.INA90600KO AND NC633AA//
> > > To: [protected]@innovativesupport.in,
> > [protected]@innovativesupport.in,
> > [protected]@solutions-intg.com,
> > [protected]@yahoo.co.in
> > > Date: Tuesday, 9 June, 2009, 11:15 AM
> > >
> > >
> > > SIR,
> > > PSE. REFER MY EMAIL DATED 5.6.09.TILL DAte no
> action
> > is
> > > initiated.
> > >
> > > THANKING YOU
> > > > YOURS FAITHFULLY
> > > >
> > > >
> > > > MRS. SHATABDI CHAUDHAURY(ROY)
> > > > A1/8, WESTERN TOWER, GT ROAD
> > > > BANDEL, HOOGHLY, W.B.712123
> > > > PH.[protected].
> > > > M.[protected]
> > > >
> > > >
> > >
> > >
> > >
> > > --- On Fri, 5/6/09, krishna roy <[protected]@yahoo.co.in>
> > > wrote:
> > >
> > > > From: krishna roy <[protected]@yahoo.co.in>
> > > > Subject: Delivery o[censored]PS and all in one
> printer
> > > against INA 6740 PC SL.NO.INA90600KO AND
> NC633AA//
> > > > To: [protected]@innovativesupport.in,
> > > [protected]@innovativesupport.in,
> > > [protected]@solutions-intg.com,
> > > [protected]@yahoo.co.in
> > > > Date: Friday, 5 June, 2009, 2:47 PM
> > > >
> > > >
> > > > THE SCHEME COORDINATOR
> > > > HP NOR OR NEVER DESK TOP OFFER
> > > > C/O, INNOVATIVE INCENTIVE EVENTS PVT LTD.
> > > > SCF B, 2ND FLOOR, SECTOR 7C, INNER MKT.,
> > > > CHANDIGARH160019
> > > > PH.[protected].
> > > >
> > > > SIR,
> > > > REFERENCE IS MADE TO CA 0778742 DATED
> > 4.6.09
> > > > AGAINST REDEMPTION CODE NO.LM2QNZXPUF
> REGARDING
> > > Delivery of
> > > > UPS and all in one printer against INA 6740
> PC
> > > > SL.NO.INA90600KO AND NC633AA// .
> > > > A DRAFT OF RS. 999/- NO. 441955 DATED
> 31.3.09 IN
> > > FAVOUR OF
> > > > " INNOVATIVE INCENTIVE AND EVENTS PVT. LTD."
> WAS
> > SENT
> > > BY
> > > > SPEED POST ON 2.4.09 AND ALSO REMINDER WAS
> SENT
> > BY
> > > ALSO
> > > > SPEED POST ON 12.5.09.
> > > > INSPITE OF THAT TILL DATE NO UPS AND ALL IN
> ONE
> > > PRINTER
> > > > AGAINST INA 6740 PC SL.NO.INA90600KO AND
> > NC633AA// .
> > > > IT IS VERY UNFORTUNATE BEING YOUR BONAFIDE
> > CUSTOMER OF
> > > YOUR
> > > > ESTEMEED ORGANISATION I AM BEING HARASSED BY
> NOT
> > > DELIVERY
> > > > UPS AND ALL IN ONE PRINTER AGAINST INA 6740
> PC
> > > > SL.NO.INA90600KO AND NC633AA// .
> > > > PLEASE SEND IMMEDIATELY UPS AND ALL IN
> ONE
> > > PRINTER AGAINST
> > > > INA 6740 PC SL.NO.INA90600KO AND NC633AA//
> AT
> > MY
> > > > FOLLOWING ADDRESS.
> > > > MRS. SHATABDI CHAUDHAURY(ROY)
> > > > A1/8, WESTERN TOWER, GT ROAD
> > > > BANDEL, HOOGHLY, W.B.712123
> > > > PH.[protected].
> > > > M.[protected]
> > > > YOUR CO OPERATION AND ASSISTANCE ARE HIGHLY
> > > > SOLICITED.KINDLY CONFIRM BY RETURN MAIL.
> > > >
> > > > THANKING YOU
> > > > YOURS FAITHFULLY
> > > >
> > > >
> > > > MRS. SHATABDI CHAUDHAURY(ROY)
> > > > A1/8, WESTERN TOWER, GT ROAD
> > > > BANDEL, HOOGHLY, W.B.712123
> > > > PH.[protected].
> > > > M.[protected]

HP INDIA LIMITED AT INDIA DOES NOT BOTHER THE COMPLAINTS OF INDIAN CONSUMERS.THEY DO FOOL INDIAN BUYERS BY GIVING FALSE PROMISE.THEIR BUSINESS TRANSACTION SHOULD BE STOPPED IMMEDIATELY IN INDIA.

Dear Sir,

Please refer my redemption code FR2XFUJPZO and my ealier complaint.
I've received the UPS. Thanks.
Sir, Kindly expedite to send the All in one printer. I'm badly in need of the printter to my professional work.

Thanks,

Yours faithfully,

Suresh Raju A
H/No 6, First cross, Shah Nagar,
Thirunallar, Karaikal,
Puducherry-UT,
PIN:609 607

on which date and through which courier did you send my hp all-in-one printer 4288 and hp 600VA ups my file no is 54315 and redemption code ATVANUFIAV

I am a customer of the Now or Never Desktop scheme, I have already send the Demand Draft of Rs. 999 /- and received only an UPS, but not yet received the printer acoording to the offer.
Purchased date: 28/02/2009
Send DD dated, 09/03/2009

I AM A CUSTOMER OF THE NOW OR NEVER DESKTOP SCHEME, I HAVE SCHEME, I HAVE ALREADY SEND THE DEMAND DRAFT OF RS 999/- AND RECEIVED ONLY AN UPS, BUT NOT YET RECEIVEDTHE PRINTER ACCORDING TO THE OFFER PURCHASE DATE 25/02/09 FILE NO.96412

Sir,
kindly expedite to send the ALL-IN-ONE PRINTER, i am badly in need of the printer to my professional work. Against file reference no.96412


THANKS

YOURS FAITH FULLY

L/NK (ARMR) GANESH KUMAR
22ND BN SSB RANIDANGA CITY. SILLIGURI
DISST. DARJELLING STATE WEST BENGAL
MOB. NO. [protected](AIRCEL) [protected] (BSNL) E MAIL [protected]@yahoo.in

Dear Madam/ Sir,

Greetings,

Myself Dr. Rahul Kumar Srivastava and I am from Gorakhpur (UP). I have purchased a desktop of Compaq in the month of Feburary 09 from Gorakhpur in which I got an oppertunity to get a printer and UPS as gift in Rs. 1000/-. I made a DD and I got an UPS in last month from OVERNITE courier. but still I have not receiv Printer.

My computer details are:

Computer Serial Number: INA90406XQ

Computer Model Number: SG3630IL

So, therefor I would like to request yoe kindly update me about the printer.

Still I am waiting your responce.

Your's Sincerely,

Rahul
(Dr. Rahul Kumar Srivastava)
"Laxman- Bala Kuteer",
86- MIG, Raptinagar, Phase- 01,
Gorakhpur -03 (UP)
Mobile No.: [protected]

sir,
the printer relating to my case ID:-81901 dated-07/03/09 against Redumption code-A50GPTISSK is not yet received.
Please expedite delivery, earliest possible.

Hp India — No power

Dear Sir Our office pc last day automatic found no power so plz launch a complaint for this pc Detials: Warranty status: Active(opens help in a new layer) End date: 12 Nov, 2016 SN: INA341YD6T

Hp India — HP PC NOT WORKING

MONITER SWICH ON /OFF NOT WORKING MODEL NO.4C502404MQ

forgotten password and other issues

i have forgotten my pswd cursor is not working properly brightness pblm

Registration failed on www.ipass.com/hp

Dear Sir, I am unable to register on www.ipass.com/hp for use of free one year Wi-Fi on HP Tablet slate7 PC purcahse from Amazon.com the serial no. is CY451C9QH Kindly help me.

REGISTERING ADP

DUE TO NOT AVAILABLE IN THE CITY I WAS NOT ABLE TO REGISTER IN ADP KINDLY SUBMIT MY ADP REGISTRATION SO THAT I CAN APPLY FOR DAMAGE.

details of aircel num

number details

Cartridge Reading Problem

Hi, i'm using HP Officejet M1218nfs hotspot model. It is not reading the cartridges as it continously showing insert black cartridge. Regards Vipul Kambiri +91-[protected]

hellow sir/madam,
we have hp design jet T610 ploter in bhopal (M.P. India). since last 1 month it is not woking, it having power supply problem.we are not able to complete our drawings without plotter.so please provide us service for the same .and provide the contact persons wokring in Bhopal.

thank u


regards
vikram kadam