HP Laserjet 400 Color M451NW — HP laserjet 400 color M451nw | |||
I have new purchased printer HP laser-jet 400 color M451nw. the product cartridge is not available from HP. i raised numbers calls and complaints but there is no positive reply from hp desk.i kept the printer idle for the past 2 weeks due to stock. sill they didn't confirm the stock. please advise to solve this issue. i have enclosed the communication detail below for your reverence From: rameen raj <[protected]@gmail.com> Date: Tue, May 8, 2012 at 1:32 PM Subject: Fwd: CARTRIDGE NOT AVAILABLE LJ400 COLOUR M451nw To: cic.[protected]@hp.com REMINDER......................... [protected] Forwarded message[protected] From: rameen raj <[protected]@gmail.com> Date: Thu, Apr 26, 2012 at 3:36 PM Subject: CARTRIDGE NOT AVAILABLE LJ400 COLOUR M451nw To: cic.[protected]@hp.com HI afzal. As you will no doubt remember I recently brought a new HP laser-jet 400 color M451nw from one of your local dealers. Since cartridge its not available with your dealers and distributors, and is integral to my business. I have been given assurances from your customer care that the cartridge stock status will be known couple of days or next weekend, this is not good enough and I am losing money because of this delay. As such I feel that an earlier is required, and will phone tomorrow to confirm an earlier slot. Many thanks. Sincerely, Rameenraj Was this information helpful? | |||
 5 Comments | |||
Comments
dear sir/madam
myself ABHISHEK KUMAR had bought a hp laptop on 17/09/2012 on an extended warranty period for 3 years. i sent all the required documents along with 1750-/ through DD. i confirmed by customer care for its receiving on 19/09/2012. but still i dont have any proof/certificate for extended warranty.
model- hp pavilion g6-2103tu
customer's name- ABHISHEK KUMAR
redemption code- 5198942
EMAIL [protected]@gmail.com
mob. no.- [protected]
myself ABHISHEK KUMAR had bought a hp laptop on 17/09/2012 on an extended warranty period for 3 years. i sent all the required documents along with 1750-/ through DD. i confirmed by customer care for its receiving on 19/09/2012. but still i dont have any proof/certificate for extended warranty.
model- hp pavilion g6-2103tu
customer's name- ABHISHEK KUMAR
redemption code- 5198942
EMAIL [protected]@gmail.com
mob. no.- [protected]
SIR,
I want to said that I have purchase a hp pavallion(15-E019TX) laptop on[protected] from laxminagar newdelhi-92 from sky solution, vijay block, laxminagar. but till date I have not got any redemption code in my email id. I have sent other detail to hp redemption cell on[protected]. so I request u to resolve my solution quickly.my hp serial no is:5CD3351P5N.
my contact no is :[protected]
my alternate no is:[protected].
reply me soon. because I was in big trouble.
I want to said that I have purchase a hp pavallion(15-E019TX) laptop on[protected] from laxminagar newdelhi-92 from sky solution, vijay block, laxminagar. but till date I have not got any redemption code in my email id. I have sent other detail to hp redemption cell on[protected]. so I request u to resolve my solution quickly.my hp serial no is:5CD3351P5N.
my contact no is :[protected]
my alternate no is:[protected].
reply me soon. because I was in big trouble.
dear sir
i want to say i purchese a notebook in dewali utsav and i send all doucoment bt i not get any reply
my product 238658
hp pav 15 N010TX n SR NO 5CD33682WR
and my redmption code is 6861262
Name vishnu jeengar
mobile no [protected] personal
alternet no [protected]
email [protected]@GMAIL.COM
i want to say i purchese a notebook in dewali utsav and i send all doucoment bt i not get any reply
my product 238658
hp pav 15 N010TX n SR NO 5CD33682WR
and my redmption code is 6861262
Name vishnu jeengar
mobile no [protected] personal
alternet no [protected]
email [protected]@GMAIL.COM
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HP — Laser colour jet
We happen to be unfortunate owners of a HP colour Laserjet2600N bought at a handsome Rs17, 500/-.We had sent it on Thursday 11.12.08 to Redington because the printing was non aligned and paper pickup problem. Sonali at Redington had said it would cost us Rs.150/- for checking what the problem was and we would have to send it to their address since it was out of warranty. We agreed to send it and specifically instructed her to get the machine checked then and there and report and return the machine, since we didn't intend to leave it at their works.
Inspite of it we were asked to leave the machine and to contact today. Today the machine was released after we had to cough up Rs750/- for cleaning it seems. (instead of earlier quoted Rs.150/-). What cleaning ? The machine has been used sparingly and kept dust free all along. Used properly single handedly. The problems still remains.The cleaned machine has gained new scratches on the exterior shows mistreatment of the machine while it was lying at your works .Sachin who says his role is to clean the machine and charge Rs.750/- If the machine is to be made workable we have to change the scanner and many other parts about which there is no report.
We have spent Rs.1000/- odd more for nothing. Rs.200 each time and man hours to send the machine one day and to bring back after 2 days.
HP Products are costly and and substandard. There is no after Sales interaction. Meanwhile the warranty runs out. and the so called appointed service stations also are out to dupe customers.
We need refund and a report on what the problem and what parts need to be changed and at what cost ?