HP India Complaints & Reviews

Address: Mumbai Suburban, Maharashtra

I have deposited Rs. 6500 cash with M/s Simtech comtronics on 14/02/2012 for 1year AMc of my HP Pavilion Notebook dv4-1506tx. also a receipt was issued to me.

It is a authorised service centre of HP.

I was promised that i would recieve a AMC kit from HP onm my email id.

till date no email has come either from HP or the autohrised service centre, even after one month.

The phone no given on the visiting card and receipt were found to be disfunctional.

Even the HP call centre refuses to attend to my complaints.

Kindly let me know how can I get my money back

Regards

Siddhartha Guha

Mob: [protected]

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hamirpur, Himachal Pradesh

I have bought this laptop on 27 june,2011 and just after 15 days of purchase,it had encountered a flickering problem,got it serviced at INTARVO TECHNOLOGIES,MOTA SINGH NAGAR,JALANDHAR,PUNJAB,INDIA.They told me that this problem is due to manufacturing fault.
Even after servicing,it has encountered some additional problems like it is not able to start properly,lcd related problems,even after turning on ,its screen become white.
Around 10 to 15 times i have visited hp service centre and still my problem has not been resolved.They had changed the lcd but still the problem is not resolved.
Its been 7 to 8 months,i have been keep on visiting hp service center but coming out with no solution.
I am very much frustrated with my laptop and the service provided by the service center.
My warranty period is about to expire within 2 months and i am feeling like helpless.
Even the service centre employees are not able to detect my problem. They are telling me to extend the warranty by paying Rs 5000 and think that this is not solution to my problem.
I m very much disappointed with the hp laptops response.
I WANT TO REPLACE MY LAPTOP WITH A NEW ONE.BUT THEY ARE NOT READY TO REPLACE MY LAPTOP.
i want you to look into the matter as soon as possible.

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Central Delhi, Delhi

I had given a sum of Rs 6618/- against extended warranty pack of my Pavilion DV6 laptop to Emm Aar Traders on Date 9 January 2012. I had made several telephonic conversations but they are not giving me any positive responses. Im trying to contact the concerning persons but now they stop responding me.

Kindly assist me in this regard.

Thanx

Khushbu Sharma
Senior Research Fellow
IARI, New Delhi

View replies

S

Sathyajith.V.K

hp pavilion dv6 — Laptop crashed in 5 months and parts are not available in India

Hi All,

I have purchased a HP laptop from USA and since it's Hp i was under impression that I can get world wide support. The laptop crashed in 5 Months and I contacted local Hp Service center and without looking to the issue they are suggesting me to take back to USA. They are saying parts are not available.

How I can get support from Hp to resolve my issue. Can anyone help me?

Thanks and Regards,
Sathyajith.V.K

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: North 24 Parganas, West Bengal

Dear Authority,

There has been regular irregularity in providing gas cylinder to the consumers and we, as a consumer to HP, have been facing severe issues in getting the same in time and even in booking the same. Sometimes the helps from the office members are misleading. We need a clear picture of how to book and what is the timeline of getting a cylindar. Hoping a to see a quick action on the same.

HP gas distributor code : 958500

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Karnal, Haryana

I purchased a hp laser jet M1005 MFP at dated on 23/07/2011, & model no. CB[protected]EN , from printing word 7A,aggarwal dharmshala market, railway road , KARNAL-132001 , HARYANA, INDIA . But now the printer show scanner error. & not working . Above printer is under warranty. plz solve my problem.
Thank,

vinod kumar,
Gharaunda, ( Karnal )
Email :- [protected]@gmail.com
Mob. no. [protected]
Fax[protected]

Aug 13, 2020

Complaint marked as Resolved

View replies

P

photostudio

from Wardha, Maharashtra

Feb 16, 2012

hplaser jet m1005 mfp — scanner error 12

Adrass-SRI BALAJI DIGITAL PHOTO STUDIO
Gandhi Road-Sadasivpet Dist.Medak A.P
Cell-[protected]
[protected]
[protected]

Reply

S

sindal

from Jabalpur, Madhya Pradesh

Mar 29, 2012

I purchased a hp laser jet M1005 But now the printer show scanner error. & not working . Above printer is under warranty. plz solve my problem.

Reply

S

subash raja

from Tirunelveli, Tamil Nadu

Feb 21, 2013

HP LASERJET M 1005 — SCANNER ERROR 12

In the printer model HP laserjet M1005 we can take only print but we cant take xerox due to scanner error 12.

Reply

H

himanshu s.gor

from Chennai, Tamil Nadu

Oct 4, 2013

I purchased aS ON[protected] ATTACHEMENT PHOTO COPY OF BILL hp laser jet M1005 But now the printer show scanner error. & not working . Above printer is under warranty. plz solve my problem MY ADDRESS HIMANSHU S. GOR BELMARK INDUSTRIES 8, RAJCHEMBERS MANINAGAR EAST NEAR GURUJI OVERBRIDGE AHMEDABAD GUJARAT MOBILE NO .[protected]

Reply

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

I bought a Hewlett Packard Deskjet 3050 in July 2011. In December 2011 it stopped working. It will not pull the paper thru to print. I tried to return it to Walmart but they do not take returns after 90 days. They said they just had another return that day for the same problem, same printer. I finally found a number to call Hewlett Packard because there is no service number in thier manuals. After 61 min. on the phone, mostly on hold, they tell me they will send me a "reconditioned" printer if I give them my credit card number to insure that I return my other printer. Why would I trust them with my credit card number? They already make crappy printers. They make you stay on the phone for over an hour to get service. They are sending me a printer that has already been fixed for probably the same problem. The new printer only lasted 6 months. I doubt the reconditioned printer would even last a month. They are telling me that they don't trust me to send back thier POS printer, but I should trust them with my credit card number. I don't trust anyone that puts me on hold for over an hour, makes me talk to someone in India about a crappy printer that is made in China, and then doesn't trust me to send them back a broken printer? I have never had worse service in my life!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bareilly, Uttar Pradesh

1. laptop gets hang and sometimes shutdown and battery issue.
2. I registered my complaint online in September gave my laptop in service center in first week of October.
They gave back my laptop after one and half month by resolving several problems according to them. I have told them that in my laptop battery issues is there by diagnosing my laptop as suggested by customer care. They gave my laptop back and told me that there is no issue of battery in my laptop.
After using laptop i have felt that there are some issues continuing in my laptop so i called them back and told that my laptop goes to hang and shutdown.they send an engineer to check my laptop .
he checks my laptop and found that battery is fine and motherboard issues. and he updates hp support assistant by his pen drive and found that battery need to be replaced.
customer care told me battery is not under cover by care pack.
3. In first week of October when i went in service center Rinku ask me for care pack and offers care pack @rs 6500.
whenever i visited there he forced me to take care pack .
i took care pack online @4545 .
4.The contact no. of customer care are not toll free and whenever i need to complaint they put my call on hold so that increases my phone bill.
in one year i have paid 39000+4545 rupees to hp for my laptop.
5. They always satisfied me by verbally not by giving me valid response in service.
6. every time i went in service center they format my laptop and i loose my data.
7. In one year and two month of purchasing this product i have suffering from a lots of problem by this product and supervising.

Vaibhav kumar s/o Rajendra Prasad
Rajeev Colony
Gali no 05
Shubhash Nagar
Bareilly 243001
contact no - [protected]

View replies

V

vaibhav kuma

from Mumbai, Maharashtra

Feb 16, 2012

i want my money back

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Salem, Tamil Nadu

HELLO SIR MY SELF AMIT KUMAR SINHA,,, I PURCHASE A PEN DRIVE TROUGH YOUR BEST NETWORK COMPANY ie: FLIP CART......
PEN DRIVE MAINLY A PRODUCT OF HP COMPANY WHICH IS NOT WORKING PROPERLY,,, SOMETIMES WHEN FILE IS TRANFERRED THEN AUTOMATICAALY ERASSED AND SOMETIMES IT DOES NOT SUPPORT IN COMPUTER,,,,,,
DETAILS ARE AS BELOW::::
DATE OF DELIVERY----OCT 7 2011
ITEM NO1::[protected]
PRODUCT: HP V-250 W 8 GB PEN DRIVE(STEEL)
PHN NO---[protected]

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dhanbad, Jharkhand

HAMARA PRINTER KA POWER SUPPLY BAND HO GAYA HAI JAB HUM SARVIC SENTER ME LE GAYE TO KAHTA HAI IS PRINTER SE BAHUT JAYADA COPY NIKAL GAYA HAI IS LIYE ISKA SARVIS NAHI HOGA JABKI PRINTER KA 6 MONTH HUA HAI AUR JABKI ISKA 1 YEAR GARANTY HAI

Aug 13, 2020

Complaint marked as Resolved

View replies

S

shankar bharti

from Dumka, Jharkhand

Feb 10, 2012

hamara printer garanty priod me hai uska garanty ke anusar wo menten kare aur use banane ka kam kare mai yahi chahta hu

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

dear sir/madam
I have purchased product 'hp pavillion dv6 3050tx' on 10th october 2010 . My warranty has been expired on 22nd november 2011. during the warranty period a crack appeared on the base twice for which i got replacement on both occasions from pune service centre. But after expiring warranty period again same problem appeared and this time the damage is extended on back end corner off my laptop and it has been split out and same problem appeared over backlid strip. As this problem is consistent and appearing from begining its clearly a maufacturing fault.so pune service centre suggested me to write a complaint on this link and claim for replacement of base cover of my laptop. I am in a strong need of replacement of base cover of my laptop. so please give me a quick feedback and strongly expecting a positive outcome from my complaint...
thanking you
NAME : YUVRAJ
SERIAL NO: INA0380428
PRODUCTt: XB772PA#ACJ
CONACT NO.- [protected]

Aug 13, 2020

Complaint marked as Resolved

View replies

A

amanraghuwanshi

from Raipur, Chhattisgarh

May 30, 2013

Same Problem happens with me, , i extended my warranty for the same issue but now its also over, hp has to replace the base cover because its an manufacturing fault and accepted by hp service center.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Sultanpur, Uttar Pradesh

SIR
AS I HAVE PURCHASED THE NOTEBOOK ON MARCH 2011 AND HP HAS PROMISED TO GET THE GIFT WITHIN 1-2 MONTH .SINCE A LONG WAITING I GET THE GIFT ON FEB 2012 (WHICH WAS ON PURCHASING THE NOTEBOOK) AND FOUND THAT DIGITAL HEADPHONE HAS PHYSICAL DAMAGE AND WIRELESS MOUSE IS NOT WORKING.ONLY PENDRIVE IS WORKING AND I MAILED THE WEBSITE http://giftredemptionsupport.com/ WHERE IS WRITTEN THAT THERE IS REPOND WITHIN 4 HOURS AND I AM WAITTING AND NO RESPONSE IS THERE ON MY EMAIL ACCOUNT.

THIS REALLY MAKE ME DISAPPOINTED AND I WAS PLANNING FOR NEW NOTEBOOK AND THIS INCONVENIENCE MAKE ME TO THINK.

AND IN LAST PLEASE RESPOND OF MY MAIL.

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Replacement HP Pavilion dv4 Battery to double your HP notebook usage when traveling. Pavilion dv4 battery meet or exceed the original Pavilion dv4 notebook/PC batteries. Buy this rechargeable Li-ion HP Pavilion dv4 battery pack is cost-effective now.

Buy HP Pavilion dv4 Battery from Australia:
http://www.aubatteries.com.au/laptop-batteries/hp-pavilion-dv4.htm
Buy HP Pavilion dv4 Battery from US:
http://www.my-batteries.com/laptop-batteries/hp-pavilion-dv4.htm

Aug 13, 2020

Complaint marked as Resolved

View replies

H

Haris Faraz

from Pune, Maharashtra

HP Pavilion Notebook — Battery

hi this is HARIS FARAZ
I have purchased a note book of HP pavilion. S.No CND9140D7G
The problem is this when i charged my battery so it shows 100% but when i plugged out the charger so with in 8 to 10 second it shows 93 or 95%.

what i should do.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Maharashtra

I have purchased laptop model HP Pavilion DV6-6164TX(A4D54PA) on 13 November 11 From dealer Tilak Road : 1-Indra Chemers,1549-B,Opp Maharashtra Mandal,Sada Shiv Peth Pune. 1st fault occurred on 22 December 11 Webcam not Working, Webcam replaced by service center took 8 days for replacement again 2nd fault occurred on 24 Jan 12 Wi-fi not getting connected, during servicing it was fond 4gb RAM is U/S and service center assured for replacement of the same till date laptop is in service center. I am not satisfied as my M.B.A study is hampered and caused mental harassment by giving defective piece and inferior quality product by HP. I have no choice other than filing the case against dealer/company or I want replacement for my piece......From the date of purchase it has not solved my any purpose till date after spending Rs.39,500/- rather than disturbing my studies and also dealer has cheated us by giving substandard accessories, once the accessories were not provided by company why so dealer has made the scheme for attracting the customer as on date all the accessories are U/S........

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan

I HAVE BUY THIS LAPTOP AND DONT HAVE ENOUGH INFORMATION FOR RECOVERY DISC.WHEN MY LAPTOP GETS CORRUPTED I CONTACT HP CARE AND THET TOLD ME TO DO THE STEPS OF MAKING THE DISC.WHEN I NOT ABLE TO MAKE THE DISC I AGAIN CONTACT THE CARE AND THEY TOLD ME THAT THEY HAVENT THE RECOVERY DISC IN STOCK STILL ITS 2 MONTHS.AND I ALSO HAVE THE PROOF OF CHAT WITH THEM WHERE THEY ACCEPT FOR THE DISC...

PLEASE HELP ME WHAT SHOULD I HAVE TO DO OR ELSE CONTACT WHER???

View replies

D

dileephell

from Beawar, Rajasthan

Feb 2, 2012

NOT AGREE

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

my registration no for problem and details about me and my laptop is [protected] and second time i am sending the complain about buying the hp driver recovery cd ,from about 3 weeks i am waiting for cd and i have given 1400 rupees warranty service centre he is ready to pay 1400 from his credit card but your company is not able to accept it,so kindly accept the money and provide the cd because my windows is got corrupted and my recovery is deleted, KINDLY PLEASE HELP

View replies

A

anoopm101

hp pavilion dv6 — Wrong processor

i have bought a hp laptop from australia, melbourne model hp pailion dv6 which has a intel centrino processor sticker on it and the actula processoe s intel duo core, pls do help me on this, its just a week afetr i bought it, from jb wifi melbourne, im working in aship and i cant go back to that shop now, my adress in india is anoop mohan, 13/646/6, sindooram, gandhi nagar, thrissur kerala, india, 680007, ph[protected]

Reply

U

untitled

from Mumbai, Maharashtra

Mar 31, 2011

HP Pavilion DV6 — webcam

my webcam stopped working all of a sudden.when i restart it becomes fine.also bluetooth gets disabled every time.

Reply

U

untitled

from Mumbai, Maharashtra

Apr 2, 2011

thanx 4 de response.but any other solution??cn i repair it myself?

Reply

A

avinashkumar540

Oct 21, 2011

hp pavilion dv6 — malfunctioning and rude behaviour of Croma showroom workers

i buyed a Hp dv6 i3 processor from crona showroom 1 month back the had given me the offer of 1 yr acidentional warranty. i went to the Crona showroom and reported the mall functioning of my laptop i told them all the reason and they didn't response to me and they behave rudely to me as if they had given the lap free of cost. i want to complain that this much reputed company HP is providing yhis kind of service to us thats tooo BAD.

Reply

R

rishabh07

from Delhi, Delhi

Jan 20, 2012

hp pavilion dv6 — not accepting recovery cd payment

sir ,my reg no.is [protected],sir kindly accept the Rs 1400 for recovery dics for drivers and send recovery cd,your service center in chennai is trying to send the money by credit card but your system is not accepting it.

Reply

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: Kerala

sir
i had purchased a hp laptop in 2010 DEC from croma electronics Bangalore(modelxt818pa product name hp g 62-363tx, serial no cnf038bs85) . it had a battery back up problem for which i submitted to maha electronics calicut id no[protected] on 15/10/2011 which was well within warranty period ,now 3 months after lodging complaint no trace of my lap top is found i had called maha electronics at least 10 times and also forwarded a copy of purchase bill .2 months later i called up customer cell of hp and they said it could not be processed .later after repeated efforts they said they have reopened the complaint and my request will be processed soon .its already 1 month now still they haven't done any thing to this regard i called about 10 times in last 2 weeks and they gave my a new case id([protected]).till no word has been heard though they do ask your phone no and will assure that they will call up . i also has forwarded invoice no as per request to maha electronics as well as to hp customer care pl advise me for further action
dr vivek menon
tirur nursing home tirur

Aug 13, 2020

Complaint marked as Resolved

View replies

A

Akanksha munde

from Delhi, Delhi

Nov 21, 2014

I have purchased HP-r033tx laptop on 19 NOV.2014 but laptope battery is not working properly some time it says battery not found and even after 100% charging it works 2 to hardly 2:30 hours no well batteery backup i am so nurvus because of this plz.help

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Darjeeling, West Bengal

i purchased a hp GC 1200 -TX laptop from MUKNIC TELETECH on 1-1-12. with serial no.5CD1463MZ7.but the problem is that my OS has been corrupted.i went to the service centre and they informed me to contact you to sent me a mew os cd so that i can reinstall my os.plz sent me a os WINDOWS -7.

MY POSTAL ADDRESS:-
AMIT KUMAR GON
C/O RAMU SHANKAR JAISWAL
NEAR PRINCE (SIT) BOY'S HOSTEL
METHIBARI
SALBARI,SUKNA.
CITY:-SILIGURI
DIST:-DARJEELING
STATE:-WEST BENGAL
PIN CODE:-734009
MY CONTACT NO.:[protected]
EMAIL ID:[protected]@gmail.com
thank you

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Indore, Madhya Pradesh

egksn;]
eSa izkFkhZ MkW- lfpu firk ch-,y- ijekj fuoklh& gkml ua- 12] OgkbV ppZ dkyksuh] bUnkSj fuosnu djrk gw¡ fd %&
;g fd] esjs firk ch-,y- ijekj fuoklh & 61] th-,l-fcfYMax dq'kyiqjk] mTtSu ds }kjk esjs fy;s yksV~l bysDVªkfuDl liuk laxhrk Lusg uxj esu jksM+ bUnkSj ls fnukad[protected] dks ,d ysiVki ftldk ucaj ,p-ih-ysiVki HP Pavilion G-6 1118 TX S.N0. CNF 119216Y mDr ysiVki ,d lky dh okjaVh ij fn;k x;k FkkA mDr ysiVki dqN le; i'pkr gh fnukad[protected] dks ysiVki ds Lihdj [kjkc gks x;s ftldh esjs }kjk f'kdk;r djus ij daiuh }kjk cny fn;s x;sA blds i'pkr fnukad[protected] dks mDr ysiVki dh vkIVhdy Mªkbo o iwjk lk¶Vos;j ¼foUMks 7½ fMfyV gks x;k ftldh f'kdk;r esjs }kjk daiuh dks dh xbZ daiuh }kjk mldks cnydj rhu fnu esa fn;kA mDr ysiVki dqN fnu i'pkr cgqr T;knk xje gksus yxk ftldh f'kdk;r esjs }kjk djus ij daiuh }kjk mldh /kwy lkQdj eq>s fnukad[protected] dks fn;k x;k vkSj fo'okl fnyk;k fd vc ;g xje ugh gksxk vki ys tk;sA ijUrq og ysiVki xje gksus yxk rc esjs }kjk fnukad [protected] dks daiuh dks f'kdk;r d rks muds deZpkjh us lfoZl lsUVj ij gh esjk ysiVki psd fd;k ftldk rkieku 49 lsUVhxzsM Fkk tcfd ysiVki flQZ 30 fefuV pyk Fkk vkSj diauh ds deZpkjh }kjk eq>s dksj VsEijspj VsLV fn;k x;k Fkk A tks bldh mRiknu =qfV crkrk gS og VsLV Hkh esjs ysiVki ij Qsy gks x;k A eq>s dgk x;k Fkk fd esjs ysiVki ds laca/k esa rduhfd Vhe fu.kZ; ysxh ftlds fy, esus vkj-Vh-vkbZ- ds rgr 10 :i;s ds LVkEi isij ds lkFk Jh ijhey dks vkosnu fn;k FkkA fd rduhfd fVe }kjk Hkstk x;k fyf[kr laokn d`i;k esjs bZ&esy ij Hksts muds }kjk vc rd eq>s rduhfd fVe }kjk Hkstk x;k bZ&esy rks ugh Hkstk x;kA ijUrq Jh ijhey us eq>s [kqn ds }kjk tokc Hkstk x;k A mlesa mUgksus fy[kk fd os bl ysiVki dh esa rduhfd =fV gS ijUrq bldh fjiysLesUV okWjUVh [kRe gks tkus ds dkj.k esa bls fjiysl ugh dj ldrk gw¡A tcfd es muls dkQh le; ls xqtkjh'k dj jgk Fkk fd esjk ysiVki fjiys'k djokb;s blesa rduhfd =qfV gSA fnukad[protected] dks mUgksus daiuh ds lfoZl dkWy fjiksVZ ij eq>s fy[k dj fn;k fd vxj vxyh ckj vxj bl ysiVki ess vxj okil ls dksbZ xje gksus laca/kh dksbZ f'kdk;r gksarh gS rks ge ysiVki mls okil ys ysxsaA ijarq[protected] dks tc esus iqu% bl ysiVki dh T;knk xje gksus dh f'kdk;r dh rks mUgskus bles dqN lq/kkj djds eq>s okil ns fn;k x;k A tks fd ;g U;k;ksfpr ugh gS daiuh us eq>s 1 o"kZ dh okajVh nh gS rRi'pkr blesa vkus okyh lkjh [kjkch;ksa ds fy, eq>s Loa; dks Hkqxrku djds Bhd djokuk gksxkA vr,o eSa bl [kjkc ysiVki dks cnyuk pkgrk gw¡A
vr% Jheku ls fuosnu gS fd mDr ,p-ih-daiuh ,ao yksV~l 'kks:e ds fo:) mfpr dkuwuh dk;Zokgh dh tkos eq>s u;k ysiVki fnyok;k tkos ,oa U;k;ksfpr gtkZuk fnyok;k tkos ;gh fou; gSA

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh

Hello sir,

I am shubham krishna agarwal, i have purchased a laptop (HP Probook 4420s) from Subha Technical Services Pvt. Ltd. (Authorised dealer). When i purchased that laptop they promised me to gave a gift (Reebok kit) with that laptop.
They were not given me bill of that laptop at that time. i requested them many times to issue bill of my laptop so that i can apply for gift(Reebok kit) that comes with the laptop.

I insist them many times but they ignores always. they given me bill after 2 months when the offer is last.
Please take my complain in to your consideration. and take appropriate action toward Company(Subha Technical Services Pvt. Ltd.)

Regards,
Shubham Krishna Agarwal
[protected]

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: West Bengal

I had Purchased Extended Warranty Care Pack from HP for my HP Pavilion DV 6767 TX Notebook on 20.06.2011 . I registered a complaint with them on 26.08.2011 for defect with WI FI connectivity. A designated person from their outfit visited my site and verified the problem and made a report to them for replacement of the defective parts.
Now HP is denying the fact that I have a valid warranty and hence they cannot carry out the repairs. I have the original Invoice and the Warranty Agreement signed with them and have produced it to them on many occasions. My case has been opened and closed several times till date but no service has been received by me. I have paid Rs. 7,000/- for extension of warranty for 1 Year and I am suffering from the last 5 months. This is a clear case of fraudulent behaviour on the part of HP and I wish to take them to task for all the anguish that has been caused to me by them.

+2 photos

Aug 13, 2020

Complaint marked as Resolved

View replies

V

vishal1985

from Noida, Uttar Pradesh

HP Pavillion dv6767tx — HP parts not available and wrong information given by HP

Hi.

I am Vishal Kumar,I have a HP Pavillion dv6767tx notebook.I am facing issue with Webcam,Fan, and DVD writter.

Earlier i was visited to HP service center(RT Outsourcing Services Limited Noida) but Service center team leader said we are

not supporting windows7.That time notebook have only 1 issue with the FAN.But unfortunately team leader(SC) denied to service

my notebook.After a month i visit again to SC then SC people said to me to install Windows 7 now we are supporting Win7.

On[protected] i was submitted my notebook to same SC and they told me we will update you on after 2 days. but no update.

I regularly visit to SC bt no update.

After 5 days they only diagnose and tell me that we requested for three parts(Webcam,Fan,DVD writter).and said after 2 or 3 days

we will replace ur part.After 3 days i vist again to SC then they said we haven't recieved any part fron HP.I regularly visit to SC

but none of the part recieved from SC.Team leader of RT Outsourcing (vikas mann) said i dont know anything HP knows about parts.

On[protected] i took back my notebook in the same condition and they said part is not available in India. After that i regularly visited to service center.

On 15 or 16 feb 2010 my notebook fan has been replaced by the service center. On[protected] i got a call frm updation team named(Suparna) she uapdate me to

part is still on waiting when i recieved the part i will call you back. Then i asked how much time it will take, she said it will take 2-3 days she said part is shipped frm

banglore. And she also told parts was recived and already fix on ur laptop but the parts not working properly i confirm with the (Suparna) she said i m sure but the main

problem is that my notebook is still with me at my home because i already mentioned i taken back my notebook on[protected] so how is it possible to fix on my notebook

that means wrong commitment and wrong updation given to customer from the huge and famous firm HP. On the same day i visit again to service center to ask about parts

service center said i haven't recieved any part from HP. After a long discussion service center said we will replace your DVD writter today itself. Then I call to CCC banglore they said

only 2 parts are ordered by the service center and the 3 part(DVD writter) ordered 5 min before. And the service center people told me your all 3 parts ordered but we haven't recieved.

So tell me what is this who is wrong customer , service center people or HP tell me and clear me. On[protected] i again visit to service center and they replaced my notebook DVD writter.

But still no idea about webcam how much it will take... they said part is not available in any country.so how we can replace ur notebook part they said you need to wait for it.

I am still waiting my some important work still stop without WEBCAM . So tell me the TAT (exact date).Or i have to used my notebook without my WEBCAM. Or if you all people not able to replace

my notebook WEBCAM then take back my laptop and replace the whole unit. So please do it ASAP. And tell me what i have to do after this.

That means i m wrong to purchase ur HP product.If you dont have parts so whats my fault.I i am still working with faulty part of my notebook with too much difficulty.

Now SC dont have any idea about when parts come and my notebook part replace.Tell me the exact date.Or otherwise replace my whole notebook ASAP.

Or otherwise give me the warranty compensation till the all part replaced from the date of submitted.

Thanking you

CASE ID : [protected]-461
S/n no. : CNF8083S4H
P/n no. : KP162PA
SC token id : ND 1538
CCHSAP254968

My details:
email: [protected]@gmail.com
mobile: +91-[protected]

HP India Complaints & Reviews

File a complaint to HP India

HP India reviews & complaints page 196

Non receipt of documents

Post your Comment

not replacing my laptop with a new one as my laptop is full of problems from the day i have bought it.

Post your Comment

No Delivery of HP Laptop extended warranty pack

hp pavilion dv6 — Laptop crashed in 5 months and parts are not available in India

Post your Comment

Refilling LPG cylinder

Post your Comment

Not working & show scanner Error-12

hplaser jet m1005 mfp — scanner error 12

HP LASERJET M 1005 — SCANNER ERROR 12

Post your Comment

Stopped working

Post your Comment

multiple issues not solved by hp in warranty and care pack

Post your Comment

PEN DRIVE FAILURE

Post your Comment

DO NOT POWER SUPPLY

Post your Comment

base replacement

Post your Comment

REGARDING DAMAGE OF GIFT WHICH WAS RECEIVED

Post your Comment

laptop battery for HP Pavilion dv4

HP Pavilion Notebook — Battery

Post your Comment

Wifi not getting connected

Post your Comment

RECOVERY DISC

Post your Comment

hp driver recovery cd still not send

hp pavilion dv6 — Wrong processor

HP Pavilion DV6 — webcam

hp pavilion dv6 — malfunctioning and rude behaviour of Croma showroom workers

hp pavilion dv6 — not accepting recovery cd payment

Post your Comment

battery back up

Post your Comment

for corrupted os.windows 7.require a os .

Post your Comment

[kjkc ysiVki nsus o nwljk ysiVki ugha nsus ds laca/k esa f'kdk;rA

Post your Comment

Regarding gift with laptop,

Post your Comment

No Response to Service Request under Warranty

HP Pavillion dv6767tx — HP parts not available and wrong information given by HP

Post your Comment

Related businesses