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HP India Complaints & Reviews

www8.hp.com/in/en/home.html

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Updated: Feb 12, 2026

Complaints 4987

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1859

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3128

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HP India reviews & complaints page 193

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Address: Bangalore, Karnataka

The cost of HP printer M1005 is Rs11900/- and repairing cost is Rs16000/- Mahaelectronics is cheating public. When contacted HP Main office ,they say they are not aware of these Mahaelectronics.

On Mon, Aug 27, 2012 at 8:14 AM, Dhanalakshmi <trade.[protected]@mahaelectronics.com> wrote:

Dear Customer,Greetings!!!!!Thanks for choosing HP services.Please find the attached quote for your recent service event against the case id: [protected]Kindly acknowledge the same and request you to approve the quote value: Rs. 16,030.55/- Please forward your valuable approval to the mail id: trade.[protected]@mahaelectronics.com'ss Terms & Conditions:-Quotation is valid for 21days from the Quoted Date.-Your equipment will carry warranty for a period of 90 days for the repair carried out and the parts replaced from the date of invoice.-If part is used - All defectives to be returned to Maha Electronics Private Limited-Payment is 100% against Delivery by Cash/DD unless stipulated otherwise. The DD should be in favor of Maha Electronics Pvt Ltd.-Authorization by way of P.O. is required to process the case further-If the quoted parts are not in stock, it will take 2-3 weeks to get those parts from the date of receipt of your written approval.-Further quote may be issued during repair, if found any other parts are also required.-If this Quote is rejected, advanced payment against the minimum service charges will not be refundable.Thanks and Regards DhanalakshmiMaha Electronics Pvt LtdBangalore Tel : [protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Bardhaman, West Bengal

i bought a hp laptop g6 2102tx from hp show room on 3rd august 2012,i registered for extension of warranty for two year (1+2) on 4th august,i sent dd of Rs.1133.00,id proof,a copy of the invoice and the serial number cut out from the laptop box on 7th august but i hadn't recieved any SMS or email and extended warranty certificate yet.so please send me certificate.
my redemption reference code is 5058286

so please send me information regarding this complain on email id : adityachandra.[protected]@gmail.com & my mobile number is [protected]

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Address: Ernakulam, Kerala

Dear All,

We have bought Desktop HP Pavilion P2-1156 IL& monitor HP W19729 last few days back ( Date on 1st Aug-2012).There is on problem hp monitor display reflected in single line.So kindly rectify the problem at the earliest as possible.

Regards,
Ratheesh.
Mob- +91 [protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Delhi

We purchased HP 1606 DN Printer. after one month it got faulty as paper picking problem. We called to customer care but they are westing our time and checking foolish type of troubleshooting which is commonly known by most of the person. And each n every representative are their own type of troublshooting and reason for logging the complain.

We still waiting for the resolution after 3 months.

It is very cheap and third grade services. if this is not resolved i will complain in consumer court for wasting the valuable time of our company.

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Address: Kamrup, Assam

I had purchased a laptop HP pavillion dv6-6tt5tx notebook about eight month before. After buying the product continuously damage the product parts one by one. I have complain more than eight times in eight month. Now i need the complete replacement of the product, but the HP service provider don't want to replace the whole product, rather they want to replace the product parts one by one. Still now there are three parts are damage. So can anyone tell me about how to complain in consumer forum , I need the procedure and what is its costs.Thank you .

Aug 13, 2020

Complaint marked as Resolved

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Address: Ernakulam, Kerala

I have purchased an HP Pavilion DV 6 6155 TX Lap TOP from M/S CYBER PARK, Tripunithura, Ernakulam on 31/12/2011 vide Invoice No. 6641. On 22/7/2012, it was noticed that the Lap Top is not booting and as such I am unable to use it. Hence I handed over it to the Service Center, Meera Electronics Systems & Services, Tripunithurs on 24/8/2012 vide Service ID No. 10753. They informed me that the Hard Disk has to be replaced and will be returned to me within a week. On 4/8/2012, I came to the service center but I was informed that the complaint has not been rectified and assured me that the same shall be returned within a week. On 10/8/2012, I have contacted the Service Center over telephone and I have got the irresponsible reply that the hard disk has been sent to the Service Center and has not been returned back yet. But the most surprising thing is that the person responded to me has no idea about the date on which the hard disk has been sent. Again at 3 P.M on that day they have contacted me and enquired the "Paasword" .Hence I suspect that the hard disk is still in the Lap Top. Again on 18/8/2012, I have contacted the Service Center over telephone and I have got the same reply that the hard disk has not been replaced. It may be noted that more than 25 days has been elapsed since the Lap Top handed over to the service center. Since my son is doing his final year in B tech. and nowadays the Lap Top is inevitable for his study purpose. This sort of mischievous approach from the service center of your reputed organization will adversely affects your good will.

Aug 13, 2020

Complaint marked as Resolved

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Address: Delhi

Reg : Printer Complaint

Dear Sir/Madam,

We purchased one HP Laserjet1020 Plus, Sl No-CNCFT41841 from M/s We Enterprises, 86, Shanker Market, Cannaught Place, New Delhi vide Invoice No. VAT/6425 (Book No. 127) dated 20.10.11 which is under warranty period of one year but now the printer got some problems and giving print out full page black from which our office work is being hampered.

You are requested to kindly do the needful at your end.

With thanks & kind regards,

For Asian Surgical Corporation,

Authorised Signatory.

Aug 13, 2020

Complaint marked as Resolved

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S

sanjay 149

from Jaipur, Rajasthan

HP Laserjet 1020 — Tonar not Received

My toner not received till now which redemption code no. is 680DSYH8NB and I send all documents which are required but still I not get My tone. which sent to the company dated 06.05.2006.

R

ratri basu

from Kolkata, West Bengal

Nov 18, 2012

hp 1020+LJ Printer — not attending the faulty printer

printer LJ 1020+ faulty. fault booked but not attended for last one week.

regn no [protected] Case ID 4095398 FM col basu mob [protected]

S

Senthilkumaran.v

from Bhongir, Telangana

Nov 29, 2012

Reg : Printer Complaint

Dear Sir / Madam,
We have purchased HP printer Laser jet 1020 plus on 12.05.2012 at Micro System, Gandhipuram, Coimbatore, Tamilnadu. Bill No. 1166, Printer Serial No. CNCFY 39321.
We have complained you about the margin alignment. forward the printer to your Service Centre Redington India Limited, Coimbatore, Tamilnadu. Work order No. CB/12/04307 on 5 days before. It was return to us on 26.11.2012 with a confirmation of the registered complaint was rectified. But still now the problem was not rectified. We have purchased the printer before 6 months only. but 2 times the same problem was arrived. When we approach the concern person they told if it is the major problem means we can replace the new printer. But now they told if we change the board the problem will be solved.

Digital Designers
205, By pass Road, Udumalpet.
Cell :[protected],[protected]
E-mail : [protected]@yahoo.com,

We will be thankful if you replace the printer at the earliest.

B

BALA36

from Bengaluru, Karnataka

Jun 30, 2015

PRITER CAN NOT WORK
SERIAL NO.CNCFY

R

rusum

from Bengaluru, Karnataka

Dec 1, 2015

Dear Sir/Madam,

We purchased one HP Laserjet1020 Plus, Sl No-CNC2115461 AND PRODUCT No. CC418A at kadapa dated 20/08/2015 which is under warranty period of below one year but now the printer got some problems and giving print outs and it was erasing due to this office work is being hampered.

You are requested to kindly do the needful at your end.

With thanks & kind regards,

MPDO OFFICE PULLAMPET YS DT PHONE NO [protected]

M

mohd shareef81

from Hyderabad, Telangana

Apr 28, 2016

Dear Sir/Madam,

We purchased one HP Laserjet1020 Plus, Serial No-CNCH551486 from M/s VISHAL PERIPHERALS, 28/29, Ground Floor, Annapurna Black Aditya Enclave, Ameeret, Hyderabad, Telangana-500016 Invoice No. AT-2206, dated 23.06.16 which is under warranty period of one year but now the printer got some problems and giving more sound to give printing which our office work is being hampered.

You are requested to kindly do the needful at your end.

With thanks & kind regards,

For

USHA SANJEEVA REDDY TECHLINKS PRIVATE LIMITED
HIG-28, BALAJINAGAR, KUKATPALLY, HYDERABAD
MOBILE; [protected]

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Address: Ernakulam, Kerala

My name is Jithendrakrishna M.N and my friend Mr.Arun Kumar M.V purchased HP V270 Pen Drive(8GB) from the snap deal for me.But now it's not working,for that product company says 2 year warranty from date of purchase and the date of purchase was 14-Jul-2012.So please help me to replace or repair that product.

Aug 13, 2020

Complaint marked as Resolved

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Address: Sultanpur, Uttar Pradesh

I had purchased HP PAvilion Laptop Model No.DV4-1241TX Serial No. CND9120W8D on 23.05.2009 form Steck Systems,Allahabad.

After one year I found that my Laptop screen have some problem, there is lines & randome noise type spikes started form its bottom sided in June 2010. I feel it is small problem & will go off after some time . But day by day it increase and cover 20% area of my LCD screen.

I make a complain to HP customer service for the same they says our guarantee only for one year so it is not our liability. Many time I had mailed but no positive response form HP.

Then I contact to Steck System,43/7 SP Marg, Civilo Line, Allahabad ( Shop from where I had purchased the Laptop). He says your LCD is faulty & it changed by new one ( Repair Case No. 1181 dt 10.09.2010) .

But after two year the same problem is started form 15.08.2012.

I feel there is problem in HP laptop which damage some functioning of LCD screen.

Cash Memeo No. for Laptop : 300/32.05.2009 ( Cost Rs. 50,000.00)
LCD screen Cash Memo : TI/170/210-11 dt 10.09.2010 ( Cost Rs. 6,000.00)

Please give me justice form HP Pvt Ltd. My Laptop has basically manufacturing problem. It become costly to use it by changing LCD screen every 1 to 2 year.

Please put my case infront of HP Pvt Ltd. & resolve my issue.

Please change my LCD screen or change my Laptop by new one.

Regards,

Lakshman Singh
B-38,HAL-Korwa Township,
Munsiganj, Amethi-227412
UP
Phone: [protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: North 24 Parganas, West Bengal

I, Vikram Das, have a Compaq (hp) laptop C755TU. It was bought on 3/3/2008. S/No- CND8071MBV.

Due to normal wear and tear, the LCD cable has become faulty.

I submitted it to the HP service center in Kolkata, Redington (India) limited on 7/8/2012..

Today on 10/8/2012., I have been informed from the service center, that the LCD cable is no more available, so, they are recommending to change the LCD screen, even when the screen is completely fine.

The total service charge along with the LCD screen amount to Rs. 14,492., which should have been much lower if they just replace the faulty cable.

So its my earnest request , to take actions so that , the cable ONLY can be replaced, and make them stop harassing customers by producing extra bills.

Personal details:-
mob:- [protected]
email- [protected]@gmail.com

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Address: West Bengal

I had purchased HP Laptop dv6 6043tx Entertainment notebook PC on October 10th 2011 with 1 year warranty.I was experiencing the problem of Hard disk after 6 month ofpurchase.Slowly severel problem like wireless problem,Battery charge problem were experienced.Then I went to the HP Service Centre Redignton India,Siliguri,West Bengal on July 26 and told them my problem and registered my case under case ID [protected].The person from service centr told me that I will get the laptop repaired within 2-3 days.But ,in after 2-3 days they could not say me the exact time of repair and only kept saying me that they will call me when it will get repaired.I really found the service disgusting.The service person could not give me reply in all cases.Kindly help me.Till date the laptop is in the service center and the reply is the same.

Aug 13, 2020

Complaint marked as Resolved

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H

Hemendra Goyal

from Gurgaon, Haryana

HP Laptop — DELAYS IN REPAIR OF HP LAPTOP UNDER WARRANTY

THis message was sent to HP India,

Dear Sirs,

With deep regrets I am constrained to conclude that my current experience with HP Service has greatly lowered my opinion about the HP / HP service.

On 29.11.2008 I gave my laptop for repairs under warranty for :

A) Numerous spots on display screen

B) Non working USB port etc.

DIGITECH KARNAL CASE ID IS [protected] dated 29.11.2008 and I am told that out of the above they have lodged only one complaint and the other will be launched after the first is completed so may be it would take it to end of JANUARY 2009 before I get it back.

Since then it is nearly one month and there is no satisfactory response. I Hope that HP is not waiting to let the warranty period end before repairing and returning the same.

Apart from the difficulty I am facing due to non availability of the laptop, the bland response that it will be repaired as and when the part will come is not at all acceptable to me.

Under the circumstances I request your immediate intervention and feedback to me regarding the repair and return of my laptop.

HAD I NOT TAKEN THE EXTENDED WARAANTY SO PROUDLY TOUTED BY YOUR DEALER, THE REPAIR WOULD NOT HAVE TAKEN MORE THAN 24-48 HOURS.

I wait for your immediate response before I decide further course of action AS to me it appears that there is no intent to expedite the repair of the LAPTOP.

IN CASE YOU GUYS ARE NOT INTENDING TO REPAIR THE LAPTOP PLEASE RETURN IT GRACEFULLY BECAUSE I CAN NOT ACCEPT THE PLEA THAT A COMPANY LIKE HP HAS NO SPARES FOR A LPATOP FOR WHICH THEY TOOK MONEY TO GIVE EXTENEDED WARRANTY AND THAT WARRANTY IS STILL VALID.

PLEASE ALSO EXTEND THE WARRANTY PERIOD FOR THE DURATION THAT THE LAPTOP IS BEING RETAINED BY YOU

HOPE I WILL GET A RESPONSE FASTER THAT THE REPAIR IS BEING UNDER TAKEN>

HEMENDRA GOYAL
CHIEF OPERATIONS MANAGER,
IOCL, PANIPAT

[protected].

-----Original Message-----
From: digitech_karnal . [mailto:[protected]@sify.com]
Sent: 22 December 2008 18:08
To: esso.[protected]@hp.com
Cc: Delhi Channel Response Desk; shashi.[protected]@hp.com
Subject: delay parts

Hello Team

Good Evening,

these are the parts delayed from a long time.

plz verify.

case id = [protected] SO#[protected]RAM of Server)

case id = [protected] SO# 18100923.

case id = [protected] SO# 18159124

case id = [protected] SO# 18221556

case id = [protected] (SO NO. is not provideed in CSN).

THanks & Regards

Sumit

Digitech Services Pvt. Ltd

Karnal

[protected].

L

lebinfrancis

from Mumbai, Maharashtra

i bought an hp laptop model dv4 1131tx on jan12th of this year... i was assured of getting a home theatre system for free...i received it last week... but for that i had to send a dd of 1500rs to you... the salesman told that the money is for getting additional warranty for 1 year... but i received a mail last week from hp informing me that i have warranty upto jan 12th 2010 only... then for what purpose is that 1500rs for??? i tried to contact you, but there was no reply from your part... my laptop serial no is CND84512M3... please reply me back on [protected]...

P

Pramendra kumar

from Mumbai, Maharashtra

HP/ LAPTOP — to repair the laptop within warranty duration

The partitioner bought a laptop from HP (compaq Brand) from the company with one year warranty. nearly after 8 months the display panel started malfunctioning and showed only colored bars. after this the laptop is submitted on[protected] to the HP service center at Allahabad for repairing. As the company commit to repair the hardware of laptop within three days. but till today[protected] ie 20 days later the company has not repaired the laptop. The concerned persons at service center use to say the part is not available, which is not an excuse for the customers, as he paid the money in advance for this warranty also. The petitioner is the research student at university of Allahabad, and his work is suffering a lot due to insincerity of the HP company personals.
kindly, take the action against the company and direct the company personals (authorities) for quick relief of the petitioner, to which to laptop must be provide as soon as possible.

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Address: Thrissur, Kerala

We (Kerala Govt.Excise Department - Excise Range Office Kunnamkulam) purchased a HP Laser Jet P1007 model laser printer on August 2010. Printer was Warrantied for 3 years (extended by Rate contract). But it was not working now. We want it to be repaired or replaced. I request you to take necessary steps in this regard at the earliest. Details of purchase are given below.
Customer Name - Excise Commissioner, Thiruvananthapuram.
Product No. - CC365A
Batch - 12 M W
Serial No. - VNFNX44149.
Our Address:-
The Excise Inspector,
Excise Range Office Kunnamkulam,
Choondal P.O., Thrissur District Pin - 680502,
Kerala State, India. PH. No. [protected].
E.mail. - [protected]@gmail.com

Aug 13, 2020

Complaint marked as Resolved

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Address: Jammu and Kashmir

After I used my laptop for some fine 2 years one day it surddenly shutted down and never started again. The service centre people after making daily excuses for 6 months finally denied the service. They said sorry we could not repair it, and when I claimed why they misbehaved with me.
I enquired about the laptop model and came to know from external sources that everyone was facing the same problem because of a wrong design. Which meant that this model was a fail.
I mailed hp several times but got no reply.
I am a student and this has costed me huge please help.

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Address: North East Delhi, Delhi

Dear sir/madam,

i bought hp mini 210 on 4/June/2012 and from the very first day i was seeing a horizontal line at top of the display. Initially i ignored but after 20 days that line increased and keyboard also become dysfunctional.
then on 3/July/2012 i made a complaint to hp service center. The executive came and replaced the keyboard and tried to put new LCD.

Even after assembling new LCD that line continue to exist. When he started laptop mouse pad became dysfunctional.

He opened lappy 4 to 5 times and then said problem is not of display (i.e. hardware) but it is of software( but not confirmed).

I said before opening you should have first confirmed the problem.

Later they took my unit to service center.after 4 days said they want to format the computer then that problem will be resolved.

I ask them to replace that defective unit by new unit as the problem is from the first day.And their executive has done wrong operation on my lappy.

HP manager is not listening to me and saying they replace only with in 14 days of purchase not beyond that.

What should i do?

will the consumer court help me?

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Address: Maharashtra

Hi, this is sachin mane i order HP 16 GB Pendrive... but its is sending long time thats why i am cancelling my order
My order no is OD[protected]
Please send me reply to my mail id --- [protected]@gmail.com
also send to me message to my mobile no. [protected]....

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Address: West Bengal

My endless emails have evoked no response from a company of HP's repute. The phone number given in the web site also seems to non-existent (no one answers the call)

With a lot of fanfare the company announces its promotional schemes for purchase of original toner but I have serious doubts if these gifts are ever delivered. This is cheating in the plain and simple language. I had purchased 4 nos. of toners during the promotional period (one Bluetooth Headset was offered for each purchase) and got the same registered for the free gifts. It is over 3 months now with no communication from HP.

Extract of the mail received from HP on 05.04.2012

Reference number: 4652886

Product details you submitted are as follows:
;;;
Toner 1:12AK1GM36J
Toner 2:12AK3K271A
Toner 2:12AK74T7RM
Toner 2:12AKAK91CA

Date of purchase:31/03/2012

Please allow 21 working days for processing and delivery of your assured gift.

Rajesh Chhaparia

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Address: Bankura, West Bengal

I bought a HP Notebook PC for Rs.42,500, from Authorised HP Dealer – Microcare, Gitanjali Building, Malancha Road, Kharagpur.Ph no[protected] having Model No – g6-1201TX , Sl No- 5CD1387SK1. My purchase date on 20/04/2012 but within 2 months the operating System crashed . Hard disk backup and DVD RW not working.I contact customer care on dated 12/06/2012.My calllog ref no- [protected].But they did not send operating system disk and not replace DVD RW .Then I contact HP center through mail. They reply “Tapan, I am afraid to inform you that software comes with ninety days of warranty irrespective of the warranty of the unit and as per this serial number ‘5CD1387Sk1’ software warranty has been expired”.But my question is “how it is possible?”. I purchase this product on 20/04/2012. I have an original Invoice. So not exceeds 90 days. But when I check warranty details of my product on hp website I saw the product purchase on 25/09/2011 and my warranty has been expired. HP is reputed brand why they push 2nd hand product as a original product. Kindly tell me what i should do to get it replaced.
For a reputed brand like HP,How it is possible?
I hereby request the company to replace the Laptop or refund my money and also take proper action on this fraud case.

Aug 13, 2020

Complaint marked as Resolved

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Address: Vadodara, Gujarat

Respected Sir,
Sir i am Chunky Dawani request you that please take some legal against HP company. Sir i was purchase laptop on 3rd September 2011. Sir within 7 months there are lots of problems in my laptop. Sir there are like Keypad Problem, Volume Problem, USB Problem, Battery Problem, Lost Body Color etc. sir i already give my laptops 2 times in service center. but they cant make my laptop properly. the problems are continue till now. i already sent mail to India's HP customer relationship manager Mr. Mohammed Rafiq. He talked with me in vulgar language. Sir i talked normally. Sir my laptop is under warranty but company cant give me a positive reply. so sir i request you please give me a solution as soon as possible.
Thanking You,
Chunky Dawani
C-27, Motinagar Society,
Harni Warashia Ring Road,
Vadodara-390006.
Gujarat.
+91 [protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Chennai, Tamil Nadu

Under the warranty extension scheam of HP, i sent a demand draft worth INR 1133/- and the other mandatory documents to SOLUTIONS INTEGRATED MARKETING SERVICES PVT LTD on 2nd of JUNE 2012, DD number –“001162”[protected] – payable at New delhi. The payment of which has been accepted by solutions integrated marketing solutions. Still they did not provide me with the service and their Customer care service delayed it beyond proportions and now i cannot reclaim for the offer.

Aug 13, 2020

Complaint marked as Resolved

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A

asuriya

from Bengaluru, Karnataka

Nov 4, 2014

Dear sir
My name is A.Suriyanarayanan Propertitior of suriya computer actually I purchased HP Desktop system last year (19.11.2013) and I delivery to my client ASSISTANT DIRECTORY (HORTICULTURE )(CENTRAL PUBLIC WORK DEPARTMENT) now that system was problem my compliant NO is [protected] AND 28.10.14 the ENSURE SUPPORT SERVICE INDIA LIMITED Service Engineer came he told bios problem so need motherboard change but he also told that motherboard get RUST problem so he cannot change with warrant but that the client want to change with warrant so
what I will do ?Suppose they cannot change with warrant support client told will go to consumer court because HP company cannot give good quality of desktop warranty period motherboard get rust problem
I also attach that (ENSURE SUPPORT SERVICE INDIA LIMITED) SERVICE REPORT.I need to HP report my mail id is [protected]@gmail.com

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Address: Warangal, Andhra Pradesh

I have purchased one printer on 12/09/2011. CNG8C7V28M. It is under warranty. Very frequently i am facing problem that paper jam. I approached nearest HP-Service Center (Green Square Plaza). The problem was not rectified. He is not giving any job card or any acknowledgement. If i ask for job card or ack.card, he is not giving any such type of job card. Please let me know that, is it right to ask job card or ack.card.

Venugopal, AO.
+91 [protected]
email.: [protected]@yahoo.com

Aug 13, 2020

Complaint marked as Resolved

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