[Resolved] Hyundai — POOR CUSTOMER SERVICE AND HARRASEMENT

[Resolved] Hyundai — POOR CUSTOMER SERVICE AND HARRASEMENT

R RAVI MAKHIJA from New Delhi, Delhi

I HAD BOUGHT HYUNDAI VERNA CRDI SX MODEL ON 20 NOV 2008 FROM AMRITSAR FROM KOSMO HYUNDAI. FROM THE DAY ONE ONLY MY VEHICLE IS PULLING TOWARDS LEFT. I GOT IT CHECKED IN AMRITSAR, GURDASPUR AND DELHI BUT NO SERVICE CENTER IS ABLE TO DIAGNOSE THE PROBLEM. THE ACTUAL PROBLEM IS HYUNDAI AS A COMPANY DOES NOT CARE FOR THE CUSTOMER'S REQUIREMENTS.THE SERVICE CENTER PEOPLE JUST MAKE THE CUSTOMERS WAIT AND THEY DO NOTHING THEN JUST HARRASE THEM.ESPECIALLY SAMARA HYUNDAI LOCATED AT B-18, MAYAPURI INDUSTRIAL AREA, PHASE-1, NEW DELHI-110064 I WIIL MOVE TO THE CONSUMER COURT FOR THE HARRASE MENT AND MY TIME WASTAGE Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

AJITH MARTHANDAN

from Thiruvananthapuram, Kerala

I AJITH K. MARTHANDAN had a very bad experience from popular Hyundai after giving it for service. I was contacted by them with certain offer and I accepted this offer and gave my vehicle for routine service. At the beginning itself they were very keen to service the AC and since a couple of months back I had repaired AC I told them that they need not do anything on AC and more over it was working well also. After returning my vehicle I felt the cooling as low and the next day it was not working, since I was busy I gave it back for check up only on the third day. After check up they are claiming there is something wrong with the compressor. I strongly feel I got cheated. My father DR K G. MARTHANDAN MOB NO [protected] (MARUTHI ZEN REGISTRATION NO K L 07 AP 3291) living at Kollam also had a similar issue at Kollam popular with his Maruthi Zen Where in also it was a similar case. He gave his car for service and on receipt of car after service its AC was not working this gives the impression that this is a corporate repair policy of M/S POPULAR AUTOMOBILE. (MY VEHICLE 2004 MODEL ACCENT VIVA CRDI VEHICLE REG NO K L 04 R 0450)

AJITH K. MARTHANDAN
[protected]

GURURAJ RAMAKRISHNAN

from Mumbai, Maharashtra

I had purchased Hyundai I10 from the Company showroom in Parel, Mumbai. Within the third week there was a rattling noise coming from the right side glass and while giving it for service, I had requested them to attend the same. The car was delivered without attending the problem.

Again during second service, I gave a same complaint to them. I found the mistake not corrected and the rattling noise continues. The service was done at the Company's workshop only. Now for the past week, the Central locking system beep is not functioning. All these within 4 months of taking delivery of the car and the mileage is 3742 kms.

I do not understand why these mistakes should arise at all in a new vehicle and that too purchased from the Company's own showroom. My vehicle registration number is MH04 DW 3365.

cbthakar

from Bharuch, Gujarat

i totally agree.