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Hyundai Motor India Complaints & Reviews

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D
Dilip Agarwal
from Delhi, Delhi
Oct 15, 2009
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A1 Hyundai

It cant get worser than my case. I booked my car in June 2009 and ultimately had to cancel the booking in the month of September 2009 due to number of harassment.

This Company is a real cheat and fraud. They will call you only till the time you haven’t paid the full money, post which you keep on calling and there will be no takers. I would wish to use all adjectives for them including Mahendra Kasturi, Deepak, Sanath (in accounts) and the entire team.

I had to take the delivery of the car on Dusshera and was also given the engine and chassis number. The day I went to see the car in Bhiwandi stockyard of the Company, I was told that this car which was allotted to me had been sold to somebody else. So the journey of 100 kms from Mumbai and a day off from office is completely wasted.

Post this, I was again allotted a engine and chassis number (442815). I go to Bhiwandi stockyard, perform the puja on the car and come to the showroom for getting the invoice. To my utmost shock, I am told that there would have been some mis-communication and this car has already been allotted to somebody else. What the [censored].

Now, I apply for cancellation of my booking. I am told that the refund would be given in an around a week’s time. I call up after a week to find out that the accounts guys haven’t yet got my file to process the request. Now what do you call it. The company representative calls up and asked for another letter to cancel the booking. Didn’t they know the same thing when I was there in their office.

Its now more than 2 weeks and I await for my refund, calling up different people to find out that they are very busy to even take a call. I wish and hope that somebody would take some serious actions against them. This is nothing but harassment of customers.

Rgds,
Aug 14, 2020
Complaint marked as Resolved 
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    R
    Rajesh Moreshwar Naik
    from Pune, Maharashtra
    Oct 14, 2009
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    Dear sir / Madam
    I have admited My vehicle (having Registration number MH-04-DJ-4453) ON 03-10-09 at shreenath Hyundai for Poor average & Pick up. They have identified problem on 05-10-09 and the problem is failure of Electronic Control Module and till date they are not confirming when it will be available
    I am daily doing follow up with them, but they are not giving me satisfactory answer or any other alternative. I have requested them to provide me courtesy vehicle for my daily traveling to Office. They say vehicle is not available.After that i have told them to I am arranging vehicle for that you have to bear the cost(Rs.1800 per day) , but as usual no reply or they are not confirming acceptance of my daily expenses

    Whenever I am talking to Customer care, std answer is, We escalated your complaint is higher level but till date I have not recd any communication from higher level

    Complaint number[protected] &[protected]

    Requesting you to pls help me out or what action I should go for
    Aug 14, 2020
    Complaint marked as Resolved 
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      S
      Sooraj Arur
      from Mumbai, Maharashtra
      Oct 13, 2009
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      Dear Sir / Madam,

      I have purchased a Hyundai I-20 (Black, Magna) with invoice number Invoice no. LAMPL/0570/[protected] on 7 Aug 09. At the time of initial billing, I was asked to pay an amount of Rs. 559168 which I paid in full before delivery. However, the final invoice was of Rs. 557436 when I took delivery on 10 Aug 09. Hence, I paid an excess amount of Rs. 1732 to Hyundai which the company is liable to pay back to me. At the time of taking delivery, I was told by the concerned person that I would be sent the refund cheque within a few days. However, even after repeated reminders to the concerned Hyundai dealer (L A Motors - Continental Hyundai) sales person, I have not got any response on the same. I have even visited the Mulund Hyundai Continental Showroom THRICE to remind of the refund cheque but have got a feeble response. The concerned sales person has stopped taking my calls in the past week and there is no reply to my sms requesting to call back.

      After multiple complaints sent by e-mails, I received a call from a Hyundai representative by the end of August confirming to me that I would be getting the refund in 1-2 weeks. Its now been more than 2 months since I have purchased the car and I have yet not received the refund cheque nor any update on when I would be getting the same.

      Kindly advise as to how I shall resolve this long pending issue and get my money refunded back.

      Thank you,

      Regards,
      Sooraj Arur
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        S
        someoneresides
        from Delhi, Delhi
        Oct 12, 2009
        Resolved
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        Dealer : DSC Hyundai, 399 anna Salai , Nandanam Chennai 600035
        Car - i10 Magna, Oyster Grey

        Hi,

        Yesterday evening 12th oct i have took the delivery of the brand new car at 8.00 pm, while going back home from dealer shop the A/c got cut , then the temprature has been raised to high and fumes started coming from the engine and the car was stopped automatically. Then we immediately called the Customer Care and the Agency to hlep, but no favorable reply and we were waiting for more than 2 hours in the main road. Then we took back the car to the nearest service center and dropped there.

        And we spoke to the sales Manager to address this issue, and requested to replace us with a new car.
        Aug 13, 2020
        Complaint marked as Resolved 
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          G
          gokulesh dammani
          from Aurangabad, Maharashtra
          Oct 10, 2009
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          As per instruction of the dealer on purchase of new hyundai verna car in exchange of our old car,

          Dealer promised to pay back us Rs 20000/- .

          We have complained many time ( hyundai complain no.[protected] but we have never ever recived

          any reply for our complain & not received the amount back as promised by hyundai.
          Aug 14, 2020
          Complaint marked as Resolved 
          I have the same issue.
          i bought the car from Hilton, trivandrum on September.
          But not yet received the Excahnge & Corporate Offer(Rs.21000).
          [protected]
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            O
            om prakash
            from Gurgaon, Haryana
            Oct 7, 2009
            Resolved
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            sir/madam
            i om prakash purchesed a car i10 from hans hyundai in november 2008,that was fired within 6 months but hyundai didnot help me in that matter so that i got repaired my car from workshop and i have taken delivery of repaired car on 5th october but right now it is not getting start,its so shameful situation for hyundai that you have given a wrong vehicle to me and i m not able to repair it again and again.i have given all the amount for the repair.i m not satisfied with the service and now i fred up of all these things done to me by you,please be genuine to a genuine customer dont torture a honest and simple person....


            om prakash gautam
            car no. DL4CND6380
            Aug 14, 2020
            Complaint marked as Resolved 
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              V
              Vinod Siwach
              from Noida, Uttar Pradesh
              Sep 29, 2009
              Resolved
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              The car is having problem of humming noise
              It was inspected in Nimbus Hyundai sec -5 Noida , on 12th Aug 2009 while servicing of the vehicle
              But i was told to check after wheel balancing & alingment
              But problem persists even after that

              I recontacted Nimbus on 21st Aug
              The bearing for the vehicle were checked & confirmed out
              They told that tyres may be having problem

              After so many reminder calls MRF person checked the tyre
              MRF person confirmed that the tyres are having weight uneven problem , but it was not a tyre manufacturing defect , May be it was due to balancing

              But for the confirmation i want to tell u that i had all the 3 free services done for the vehicle as per details given below
              1st Service [protected] Hyundai Motor plaza Mathura Road New Delhi
              2nd Service [protected] Hyundai Motor plaza Mathura Road New Delhi
              3rd Service [protected] Nimbus Hyundai Sec -5 Noida
              4th Service [protected] Nimbus Hyundai Sec -5 Noida

              All free services were required to check the wheel balancing & alignment check as per manual , Also same thing was checked in 4th service also
              Than how the tyre can be faulty due to alignment & balancing problem
              Aug 14, 2020
              Complaint marked as Resolved 
              TOTALLY AGREE.

              MRF PAYS BLIND EYE TO COMPLAINTS.
              DOES NOT PICK UP OFFICE PHONES.
              NEITHER RESPONDS TO YOUR E-MAILS.
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                A
                arun oommen
                from Kodungallur, Kerala
                Sep 19, 2009
                Resolved
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                I recently had the second service of my i10 sportz car at Hyundai centre, pookunnam, thrissur, Kerala state, India. The service was really horrible. they charged Rs 1800/- for providing 'free' service. plus i had few scratch marks on the car for which i told them to do patch painting. They took 6 days to deliver the car. To my utter dissapointment the patches were still visible and friends do you know how much they charged???? Rs 5500/-!!!!!!!! Damn it. it asked them why. they said it was 'special' paint! God knows what!!! The worker where so arrogant and not at all pleasing!! Not satisfied i took the car to a local mechanic and he did a perfect job in 30 mts and charged just Rs 100/-!!!!! Hyundai servicers are real cheats and robbers!!! Think twicw before purchasing a hyundai car.
                arun oommen
                Aug 14, 2020
                Complaint marked as Resolved 
                dont buy any car from KTC Thrissur, I suffered a lot from there.Fed up with them now doing service and all from Ernakulam showrooms (Desam)
                ROSHAN PRASAI frm Kathmandu, NEPAL
                Initally my family like hyundai i10 and we purchased 2 hyundai i10 era/megna- but after 6 months i hate this car b'cos car body is so thin and vry poor, sounds and it seats is nt comfortable.I want to exchange this to other china based brand car.I reffered one of my friend dont purchased i10 and told to purchased yova Cervelot car, this yuva is good interior and body is strong and much more confortable and safty comare to i10.
                In future i will purchased Florid Hashback car from GreatWall manfacturer car, its really same as Toyota Yaries looks and features.

                Plz dont buy Hyundai i10 due to its poor body, poor safety and uncomfatable...thing twice and go to there car manfacturer.

                Hyundai/i10 — Very Poor service

                Your complaint ref No[protected]

                This is to inform you that your ELITE DEALER has failed to trace the complaint.

                I am facing the same complaint for the past one year. Now they not responding my calls/email id.

                Let me know the alternative solution to clear the complaint

                hyundai/I10 Megna — poor service and cheating

                i have purchased i10 megna car through sales executive pankaj kr from balaji hundai muzffarpur.Before purchasing car,pankaj kr had told to give seat cover and foot mat and some other accesories.But after purchasing ,he deny this and never attending phone for any query.Later on ,i know that he cheated with many Doctors.I will discuss this matter also in I.M.A.
                Myself :-Dr.RAJIV KUMAR
                D.M.C.H.DARBHANGA,BIHAR
                Mobile no:-[protected]
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                  A
                  Arvind Kumar
                  from Delhi, Delhi
                  Sep 17, 2009
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                  I have purchased new Hyundai i10 magna from Himgiri Morotrs, Delhi on 01.07.09. After two months I noticed a small crack in the lower portion of wind screen. The crack increased day-by-day. Is this manufacturing defect? I spoke to the dealer who advised to get the same changed through insurance claim.
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  Hyundai — CRACK IN WINDSCREEN

                  I purchaged i-20 on 29 th jun,2010 details are:
                  Make- HYUNDAI i20 MAGNA
                  Year of mft-2010
                  Chasis no- 183679
                  Engine no-23285

                  After 10 days only there was crack in wind screen.When i contacted local authorised Hyundai service center ,they confirmed me crack in wind screen is due to manifacture defect.
                  How can a compnay like M/s Hyundai do such type of fabrication mistake.

                  Regrad,
                  Nitish Kumar
                  HPCL,2nd Madina Manzil
                  Medical College Road
                  Raipur-492001
                  Mobile no-[protected]
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                    R
                    Rohini Kothari
                    from Chennai, Tamil Nadu
                    Sep 16, 2009
                    Resolved
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                    I bought i10 from Kundan Motors , Chinchwad with down payment on 12th Jan 2009 , in exchange of my Maruti Zen.At that time I was promised loyalty bonus of Rs. 7500 within 90 days. However it is September 2009 and till date I have not recieved the amount.
                    I have contacted Ms. Vijaya the Sales Executive, she transfers the call to the accounts department and the phone either is disconnected or the account executive claims that she has joined the company two days back. I had the above experience repeatedly.
                    Then one day I managed to contact the General Manager Mr. Sharma , he is the most unprofessional person I have come across.
                    He now claims that he had not promised to pay the amount to me and I should contact the sales executive. I feel cheated. And I sincerely advice people that they should consider twice before buying from Kundan Hyundai.

                    Rohini Kothari
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    I am also victim of kundan hyundai, and the incident with rohini is not a surprise for me. what else can we expect from kundan hyundai, after buying my car from kundan, i had not even visited them for servicing, just because i have no faith in them, they are just fraud.
                    I had been through the same situation. Sending an E mail to Hyundai India is useless. Open the Hyundai international site and go to Asia pacific region and log your complaint there. I did so and I got the exchange bonus in 5 days. Whether it was a coincidence I dont know!
                    I think in Canada, we are just a little bit luckier, but not by much. I bought a new 2010 Hyundai from Hyundai of Mississauga in Nov. 2010 and referred a family member who also bought a new 2010 Hyundai from the same dealer. The Sales Manager promised to send me a Referral Reward of $100, but nothing came for over a month. After several phone calls and emails, I finally received a Birddog reward check for $50 - half of what was promised.

                    Should I just call it quits and consider myself lucky that I even got the $50 in referral rewards?

                    Worst service made ever!!

                    No Words to explain the service made, the history of service may take ages, Bravo to team hyundai Motor India. For details: Dinesh[protected] /[protected]
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                      V
                      Varun Singh Jain
                      from Coimbatore, Tamil Nadu
                      Sep 15, 2009
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                      Dear Sir,

                      Complain against Rajpath Hyundai-Ajmer-Rajasthan-India/ blindly supporting local dealer without listening customer issue. Advising to get the work done outside or sale the vehicle just after 3 months buying.

                      This is plain and simple harassment to repeated customer.

                      I am approaching the Consumer Forum and lodging a case for all the harassment I faced. I have registered my complaints Ref No mention under, send a mail to [protected]@hmil.net but no response from their end till date.

                      Complaint Number with date. (Registration Detail: RJ01-CA-8088)


                      1.[protected] - Not yet resolved & responded
                      2.[protected].09.2009 - No action had taken yet.

                      Even after all the assurances by Hyundai on sales, I am facing same harassment again n again .This is the most horrible and troublesome experience for me in comparison with other companies. This shows the quality of the Hyundai service. Substandard staff & Substandard Vehicle.

                      This time I will take it to the required form, to get my issues addressed. Therefore, lastly I approach to you that you can understand the problem & help us to get the work done immediately. Otherwise I forced to get the help with customer forum with lei gel resources. .

                      So, I therefore request you to please look after the case sincerely before any thing goes wrong with my care due to local service center.

                      Thanking you & anticipating a favorable response from your end at the earliest.

                      Varun Singh Jain
                      Ajmer/Raj/India
                      [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        L
                        lohit kumar mn
                        from Malappuram, Kerala
                        Sep 9, 2009
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                        Hi,

                        I bought hyundai car in 2006 and in the same year after 4 months i met with accident and car has been given to trident hyundai service station and they did body repair and charged me 2,80000 rs. after that problems started, first with ac compressor adn engine noise adn so many other problems..
                        ac compressor making noise and ac was also not at all effective and i went given my vehicle in the same service station . they checked and said ac compressor is gone it should be replaced and they replaced under warranty full ac assembly worth 24000 rs. after that it was not at all effective and every time i use give for service i use to say check ac is not effective and its making noise and all.. no ody did check adn but they use to say ac filter blocked it has to be cleaned and they use to charge me 1000 rs for cleaning... now in 2009 ac compressor completely not working and when i gave service now they checked and saying ac compressor assembly has to be replaced thats is because during accident repair fitting alighment is not proper so it affected ac compressor. but no when i gave the complaint to hyundai they dont even care and talk very rude and you did not come during warranty period and all... every time when i give for service they use to say its fine and every time ac filter clean and use to charge me.

                        now if i ask them to check and fix the problem they talk very rude and abusive.

                        how do i go about this, whom should contact. i spent almost 4 lakhs for just repair. im frustrated

                        please suggest and help me.


                        lohith
                        [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          S
                          sawan dhall
                          from Ludhiana, Punjab
                          Sep 6, 2009
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                          my loan no;is l.a.f.e.r[protected] on the name of ramesh kumar.actually the problem is that we have given some cheques to icici bank for our car loan.but now they are saying that your some of the cheques are misplaced so give us the cash payment.and this is the big problem for us that if we gave them cash money and the cheques too than we will have to pay the double amount.so please give us the written that its the mistake of your company that the cheques are misplaced and please cancel those old cheques.after that we are ready to give our new cheques.
                          Dear sir, pl dont buy this verna car, it is complant of tyre exhausting,
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                            A
                            Ankit Choudhary
                            from Ahmedabad, Gujarat
                            Sep 4, 2009
                            Resolved
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                            Dear Sir

                            I have booked a Hyundai I10 Era from Sanjay Hyundai, Pune Maharastra on 4th July 09 by paying Rs 10000 toward booking. Later on 30th July’09 I paid Rs 70000 and Rs 20841 as the receipt for same has to be submitted to SBI for loan sanction.(Also Rs 2600 for Wheel cap)

                            On 31st July ’09 I wanted to upgrade my model to Hyundai I10 Magna and was ready to pay the difference but it was told by Mr Girish Sharma Sales Manager, Sanjay Hyundai that I cannot upgrade my model as invoice for the Era has been billed. Also it was communicated that upgrading my car would incur me Rs 5000 toward cancellation. (Till this date SBI loan was not disbursed to Sanjay Hyundai)

                            As a customer I never cancelled my booking and wanted to upgrade my model. Even the contract signed by me does not have any condition regarding upgrading the model.Two condition mentioned in the contract signed are listed below;-
                            If you cancel the booking than you need to pay Rs 5000 toward charges
                            If car is not delivered within 10 days from the day of booking than Dealer have the right to Re- allot the car.
                            Since I was being charged Rs 5000 toward cancellation which forced me to switch my contract to some other dealer in Pune and I cancelled my booking date 31st July’09 and this time I booked my I10 Magna from Kundan Car Pvt Ltd date 1st Aug’09. Also more than 23 days have been passed for in all this incidence

                            Later on that is on 3rd August 09 I visited Sanjay Hyundai General Manager and he told me that if i continue the contract with Sanjay Hyundai than they will not charge me Rs 5000 which was earlier charged as cancellation charges. On being told that I have already booked my car with Kundan car Pvt Ltd it was told that they will charge me Rs 3000 instead of Rs 5000.

                            This instance made me realize that Hyundai Motor India rules differ from situation to situation because in first instance I was told I will be charged Rs 5000 for upgradation than later it was told that if I continue my booking with them than they will waive off the said amount and finally it was told that since I had cancelled my booking with Sanjay Hyundai they will charge me Rs 3000.

                            If this communication would have been made on the day (31st July’09) when I came for upgrading the model than I would have never thought of canceling my booking with Sanjay Hyundai.

                            For Hyundai motor I am still their proud customer and had no intention to cancel my booking with Sanjay Hyundai.

                            Also, since I have applied for SBI loan of Rs 3 Lakh on the name of Sanjay Hyundai later the name change to Kudan car Pvt ltd made me lose Rs 1350 toward Stamp paper and Re-processing fee.

                            Before writing this mail to Hyundai Motor i had personally written a letter to Mr Sunil Christian Partner Sanjay Hyundai but till date had not got any revert from his side.

                            I wanted to have your personal intervention in the above mentioned case and refund of Rs 3000 which was charged to me unnecessary.(For becoming a customer of Hyundai ?)

                            Looking for a positive revert or i will be left with no other option but to write a direct mail to Mr H.S Lheem MD Hyundai Motor India

                            Also i wrote a email to Hyundai on this but the revert which i have got from Snajay Hyundai is ..let see how you get the money. Infact the Mr Girish Sharma Sales Manager Sanjay Hyundai told me that it no use lodging a complain with Hyundai as the matter will come back to him only. As of now he is the person who is behing this whole senario.

                            Request you to pls help
                            .

                            Thanks and Regards

                            Ankit Choudhary
                            [protected]@gmail.com
                            [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            Hyundai Motors India Ltd — Cancellation charges for upgrading my model from Era to Magna by Sanjay Hyundai Pune

                            My compliaj Id is[protected]

                            To
                            Hyundai Motor India Pvt. Ltd.
                            India.

                            Sub: Cancellation charges for upgrading my model from Era to Magna by Sanjay Hyundai Pune

                            Dear Sir

                            I have booked a Hyundai I10 Era from Sanjay Hyundai, Pune Maharastra on 4th July 09 by paying Rs 10000 toward booking. Later on 30th July’09 I paid Rs 70000 and Rs 20841 as the receipt for same has to be submitted to SBI for loan sanction.(Also Rs 2600 for Wheel cap)

                            On 31st July ’09 I wanted to upgrade my model to Hyundai I10 Magna and was ready to pay the difference but it was told by Mr Girish Sharma Sales Manager, Sanjay Hyundai that I cannot upgrade my model as invoice for the Era has been billed. Also it was communicated that upgrading my car would incur me Rs 5000 toward cancellation. (Till this date SBI loan was not disbursed to Sanjay Hyundai)

                            As a customer I never cancelled my booking and wanted to upgrade my model. Even the contract signed by me does not have any condition regarding upgrading the model.Two condition mentioned in the contract signed are listed below;-
                            If you cancel the booking than you need to pay Rs 5000 toward charges
                            If car is not delivered within 10 days from the day of booking than Dealer have the right to Re- allot the car.
                            Since I was being charged Rs 5000 toward cancellation which forced me to switch my contract to some other dealer in Pune and I cancelled my booking date 31st July’09 and this time I booked my I10 Magna from Kundan Car Pvt Ltd date 1st Aug’09. Also more than 23 days have been passed for in all this incidence

                            Later on that is on 3rd August 09 I visited Sanjay Hyundai General Manager and he told me that if i continue the contract with Sanjay Hyundai than they will not charge me Rs 5000 which was earlier charged as cancellation charges. On being told that I have already booked my car with Kundan car Pvt Ltd it was told that they will charge me Rs 3000 instead of Rs 5000.

                            This instance made me realize that Hyundai Motor India rules differ from situation to situation because in first instance I was told I will be charged Rs 5000 for upgradation than later it was told that if I continue my booking with them than they will waive off the said amount and finally it was told that since I had cancelled my booking with Sanjay Hyundai they will charge me Rs 3000.

                            If this communication would have been made on the day (31st July’09) when I came for upgrading the model than I would have never thought of canceling my booking with Sanjay Hyundai.

                            For Hyundai motor I am still their proud customer and had no intention to cancel my booking with Sanjay Hyundai.

                            Also, since I have applied for SBI loan of Rs 3 Lakh on the name of Sanjay Hyundai later the name change to Kudan car Pvt ltd made me lose Rs 1350 toward Stamp paper and Re-processing fee.

                            Before writing this mail to Hyundai Motor i had personally written a letter to Mr Sunil Christian Partner Sanjay Hyundai but till date had not got any revert from his side.

                            I wanted to have your personal intervention in the above mentioned case and refund of Rs 3000 which was charged to me unnecessary.(For becoming a customer of Hyundai ?)

                            Looking for a positive revert or i will be left with no other option but to write a direct mail to Mr H.S Lheem MD Hyundai Motor India

                            Attached is the Payment Receipt of Sanjay Hyundai, Upgradation Letter form Era to Magna, SBI letter confirming name change to Kundan car, Final Settlement Letter from Sanjay Hyundai, Final settlemet cheque from Sanjay Hyundai


                            Thanks and Regards

                            Ankit Choudhary
                            [protected]@gmail.com
                            [protected]
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                              N
                              Neha Megta
                              from Chennai, Tamil Nadu
                              Sep 1, 2009
                              Resolved
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                              to,
                              Whomsoever it may concern,

                              i bought Hyundai i10 from a showroom in Khar, Hyundai continentals.
                              i had a very bad experience initially in gatting the delivery of the car.
                              there were all wrong committments from the dealer.
                              anyways, service i received after the purchase proved that there was even worse to be experienced,
                              my lock was changed thro company, it was not workin and the showroom people did not even bother to help me in that.
                              then my car"s wiper stopped workin.
                              i went to the service station at Kandivli.
                              They refused to change the motor.
                              i had a very bad time returnin home in heavy rains.
                              then i went to Hyundai continentals showroom.
                              they gave me an appointment after two days (imagine driving without wipers in rain!).
                              they called me early in the morning with an intention to fix the problem same day.
                              i did that only to find that certain parts were not available in the service station.
                              they have now called me after 3 days.
                              how much trouble im facing and how much petrol i have wasted runin here and there.
                              i fail to understand how u can even think of compitting with Maruti and Toyota.
                              there is much more to it.
                              everything cant be written.
                              however, i took a decesion not to recommend a Hyundai product to anyone.
                              regards.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              i have bought a new Hundai i10 from khanna motors in kanpur in the on 25th june this year. at the time of purchase i was told that i will be getting Rs 15000 as an exchange car bonus within 90 days since i had exchanged with an old car. But till date i have not recieved any check.I have contacted the salesman (Amrish) atleast 3 to 4 times but everytime i speak to him he tells me it will take another month. he doesent speak properly on the phone. If there is a mistake that i have done in purchasing a hundai car then please tell me that. kindly look into the matter and send me the check as soon as possible.
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                                Gaurav Srivastava
                                from Hyderabad, Telangana
                                Aug 31, 2009
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                                I purchased my CAR (Hyundai GSL) on 08th Feb 2008 from Yusuf Sarai (New Delhi) show room. Below are car details:

                                Registration Number: DL3CAP9272
                                Chassis Number: MALAA51HR8M263844*A
                                Engine Number: G4HG8M365033
                                Month & Year of Manufacturing: Jan 2008.
                                Model: Santro GLS (M).

                                Clour of the vehicle: Bright Silver

                                Below are insurance detail (renewed one):

                                Policy Number: 312300/31/09/01/00002314 <New India Insurance Company Limited>

                                I was clued-up that I will get the RC in 2-3 weeks. But I couldn’t get that as I was out of town for a good amount of time after that. When I came back and went to the show room for enquiry, that was shut forever by that time.

                                I raised this concern to Hyundai customer care on July 20 2009 thru e-mail but still waiting for my car RC after so may follow ups. I definately get a call from the customer care/sales team but no result.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  Geeta Arora
                                  from New Delhi, Delhi
                                  Aug 24, 2009
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                                  Hi

                                  This is Geeta Arora, I have purchased my new brand santro xing XO (top model) with CNG fitted by the authorized dealer HANS Hyundai, Moti Nagar in Sept, 2007.From the very begining I am facing problem with this car, initially there was misfiring problem - i.e. after every 1000 to 1500 kms, my car's spark plugs get short, so many times I went to authorized dealer HANS Hyundai to get it replaced.Everytime they repair/replace the wires, plugs etc.After that another problem has knocked into my car which was Pickup problem. again i visited to authorized workshop, they told me that "THE TIMING HAS RETIRED", very unknown term to me well they told the solution also which was CHANGE OF CRANK SHAFT alongwith the garari etc. So my car was dumped with workshop for 8-10 days.It was done in Feb' 2009.Well 1 or 1 and half months nice driving, royal feeling but again in April' 09, the same complaint arised, went to workshop, this time they serviced the vehicle and changed the plugs. Again after 2-3 months pickup of the car was only & only 20km/h, immd. stops if you try more than 20. Again called the pickup to take the car to their workshop and check the same.They took the car from my place on 13th Aug, 2009. On follow-ups with them, got the info that i would get my car on 23rd Aug, 2009 at 12 p.m. Before 11 itself i again got a call from workshop that he problem was resolved but when they were taking the test/trial of the car, it suddenly stopped, on asking reason, they said we also don't know but now we will check wriring etc, I asked them to gte the scanner done of my car, they said that on scanner nothing problem was indicating.So the car is still with them for their R&D.

                                  On 24th aug, 2009 I talked directly with Hyundai, and transferred the ownership to them as it's their product not HANS's home made, Well i don't wether anything will happen or not but i will surely wait for 2 more days after that i have decided to take a legal action against Hyundai, As due to this vehicle i am facing lot of problem as i am working and i need to take a private cab daily for office pick&drop.This car mently & financially harrassing me a lot.

                                  I myself feel the most dis-satisfied customer of hyundai.I will never recommend Hyundai to any one of my near & dears.

                                  Thanks
                                  Geeta
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I Have Hyundai Santro!!! Car(UP 70 BV 8110) I purchased in[protected].The representative told me that the milage of car is gain but. After 1st Service of mY car the milage of my car is (Petrol:-6kmpl.and LPG:-7.5kmpl.).
                                  And i complaint several time but the costumer care of Hyundai telling me that he forward my complaint to the related department till last three month. now that my car is as it is till when i purchased.
                                  Shamim.
                                  kareli Kareli Allahabad.
                                  Mo.[protected].
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                                    Dr.N.Murugesa Thanu
                                    from Chennai, Tamil Nadu
                                    Aug 20, 2009
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                                    From
                                    Prof. Dr. N. Murugesa Thanu, cell [protected]
                                    Principal, ACT College of Engineering & Technology,
                                    Nelvoy 603 107, Kanchi puram (Dt), TN

                                    To
                                    Hyundai Motor India Ltd. Phone:[protected] Fax:[protected]
                                    Marketing & Sales Headquarters,
                                    A-30, Mohan Co-operative Industrial Area Phase-1,
                                    Mathura Road New Delhi - 110044

                                    REF: S[protected] dated11/08/2009
                                    SUB: Requisition to consider the customer complaint- reg.
                                    Sir,
                                    I have purchased my i20 Asta (TN 19 Z 2234) from Susee Cars Pvt. Ltd, Velore through ready cash on 03/07/2009. As I paid the prescribed amount, I was given information that I will get the warranty for 3 years. But today (11/08/2009) I got an intimation from Hyundai Motor India Ltd that my i20 (VIN MALBB51BR9M066557) third year warranty is only up to 60 thousand kilo meters. But while collecting money, the dealer did not mention this kilometer condition. So as your valuable and value added customer, I am not fully satisfied about your new condition. So I wish to withdraw my 3rd year warranty. I request you to kindly return my money and implement your new rule to new customers and not to existing customers. Expecting your positive and early reply.
                                    Regarding this problem, I talked to the Mr. G Shankar, Senior Sales Manager, Susee Automobile Pvt Ltd, New By Pass road, Vellore 632012 (TN). He promised to inform this matter to Hyundai Motor India ltd. Marketing & Sales Headquarters, A-30, Mohan Co-operative Industrial Area Phase-1, Mathura Road New Delhi, office. I did not get any right solution and reply from his end. And I dialed to[protected],[protected] and told my problem to customer care executives to register this complaint. Could you please consider my request and give a solution to my problem.
                                    Thanking you
                                    Yours sincerely


                                    (Dr. N.M. Thanu)
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    i20 Asta Hyundai Car — 3rd year warranty

                                    by paying right amount I got 3rd year warranty certificate for my Hundai i20 Asta Car. After a month Hundai company send another cerificate stating that 3rd year warranty is applicable upto 60, 000 Km. Are you belive this?
                                    Before collecting money, Hundai dealer promised 3rd year extended warranty for the car i20 asta. After collecting money from the customer, certificate says 3rd year warranty only upto 60, 000 KM.
                                    Is it Hundai company dealer mistake or company mistake

                                    Hyundai i20 Asta — requisition for Demo CD of i20 Asta :- reg.

                                    From
                                    Dr. N. Murugesa Thanu, [protected]@rediffmail.com [protected]
                                    Principal,
                                    ACT College of Engineering & Technology,
                                    Nelvoy, Chennai 603107.

                                    To
                                    The Hyundai Motor India Ltd.,
                                    Marketing & Sales Headquarters,
                                    A-30, Mohan Co-operative Industrial Area Phase-1,
                                    Mathura Road, New Delhi - 110044

                                    SUB : requisition for Demo CD of i20 Asta :- reg.

                                    Sir,

                                    Greetings from A.C.T. College of Engineering & Technology, Chennai.
                                    When Mr. Udayakumar, Sales Manager of Susee Cars Pvt Ltd, Vellore (TN) collected money for my Hyundai i20 ASTA on 4th July 2009 from my office, he promised to give the Demo CD along with the delivery of the vehicle. But now 2 months over. I dialed number of times to that dealer and talked. But they did not give it upto now. So I request you to kindly make arrangements to get it as early as possible.

                                    Thanking You,

                                    Yours sincerely





                                    Dr. N. Murugesa Thanu
                                    i clearly say its customer fault, in 3rd year warranty they have prescribed the kilometers in the brochure, he must have studied before applying it, also as a wellknown college principal he should go through all words before buying, its sad to be like this. any how the Hyundai peoples must solve this for Customer satisfaction.
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                                      Ramesh
                                      from Bengaluru, Karnataka
                                      Aug 18, 2009
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                                      I bought a car from Hyundai Advantage Bangalore recently.

                                      They say that they do all the checks before buying or before selling. Please don't believe in this.

                                      My car had lots of issues and I had to fix it up. One of that was rear axle was bent and had to be replaced.

                                      You can rather buy it from private party for much cheaper price.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Sri ramesh ji You better buy the Maruti udyog ltd products like wagon R or some other because these products are available, and save your time and money because todays time if you buy car above the 10, 00, 000 budget you spend for maintance cost monthly and maintanaince is so that your pocket will not allow you.
                                      abcsdlkjfsdlkjjlkdsflkjsdfdsffsds

                                      Hyundai Advantage — PATHETIC SERVICE, HUMILIATION,FROM A BRAND LIKE HYUNDAI

                                      VERY POOR SERVICE AND RESPONSE FROM THE SO CALLED ONE OF THE LEADING CAR COMPANIE'S HUNDAI RESALE CAR SERVICE 'advantage' GOD KNOWS ADVANTAGE OF WHOM CUSTOMERS OR THE COMPANY, I HAD PURCHASED A SECOND HAND CAR IT HAS BEEN 9 DAYS FROM THE FIRST DAY OF DELIEVERY OF CAR THE COMPLAINS STARTED (WHERE ARE 147 CHECK POINTS)BUT NOBODY IS RESPONDING NOT ONLY THIS TILL DATE THEY HAVE EVEN NOT TRANSFERED THE CAR IN MY NAME THOUGH HAVE DONE FULL PAYMENT AT THE TIME OF DELIEVERY ONLY HAVE GOT RECEIPT ALSO,
                                      THE PERSONS WORKING IN THE advantage DEPT ARE VERY RUDE NOW AS THE PAYMENTS ARE BEING DONE.
                                      DUE TO PROBLEMS COMMING IN THE RUNNING OF THE CAR THE CAR IS STANDING IN MY HOME FROM LAST 5 DAYS AND NOBODY IS RESPONDING.
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                                        Dr Anand Bhardwaj
                                        from Kolkata, West Bengal
                                        Aug 17, 2009
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                                        I got my car Verna serviced from HMP, New Delhi. Since then, there is some problem in AC cooling after the car was handed over to me after servicing. Since than I took my Hyundai Verna Car Reg. No. HR 29 Q 5789 to Hyundai Motor Plaza, Mathura Road, New Delhi INDIA for air conditioning problem, but during last 3-4 visits, always they topped up the gas and told me this is OK now, but after 2 days, the ac starts losing work. Taking to service centre is very much tiring especially repeatedly. It seems that Hyudai is shirking to replace the problematic parts of my car, because it is in warranty. This attitude is not appreciable and filling hate for Hyundai in my mind. Can any senior intervene in this regard?? Dr. Anand Bhardwaj [protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        same problem with my hyundai santro.my cars ac unit was replaced when i made a complaint that some noise was coming from my cars steering. now the problem was magnified and the steering was almost like jammed .now they are not willing to replace the component and escaping that warranty has been expired.dont leave them during the warrany period otherwise yow will also get the same reply from the hyundai people.they dont behave like corporates or MNCs.just local made
                                        its utter waste to post a complaint to this site. they do nothing except posting it. pls mail me .i will gaive one mail id if hyundai care. they will respond better.
                                        Regret to inform you, i have bought verna diesel car from jalandhar kosomoDEALER IN, NOV v2007, with in 28000km runing, four tyres worn out inner side, Car is regular going as per maintenece schdule for servicing, This unpleasant expereince with hyundai product become nightmare for me, car is still under warranty, pl suggest, how you can help for replace these tyres and this defect from the car, looking your postive response
                                        wirh regrds
                                        lAKHBIR SINGH
                                        CELL NO,[protected]
                                        Poor Initial pick up reg.-- vechicle VERNA CRDI[protected]KM .

                                        im a regular visiter to your Madurai service centre with a one same complaint. The vechicle is not giving the initial pick up. This is noted after the second service which is done at popular Hyundai Muvattupuzha, Kerala. All those days the perfomence was good but after the service the initial pick up come down.They told that the TURBO is not working, it may take one month to re-place the Turbo, which is not available .I informed this matter to the Hyundi chennai custmor care, as per them i send the vechicle to Mudarai service centre from were i purchased the vechicle.They told me that the Turbo is working. Whatever it is im wasting my time and money, they are not yet rectified the complaint.Last week againmy vechicle visited the same service centre now pick up is in the same condition but SMOK is very high?????????Till the date nothing happend except wasting my money.

                                        Taking to service centre is very much tiring especially repeatedly. It seems that Hyudai is shirking to replace the problematic parts of my car, because it is in warranty. This attitude is not appreciable and filling hate for Hyundai in my mind. Can any senior intervene in this regard?? +[protected]
                                        verna sx car break is not good
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