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Hyundai Motor India Complaints & Reviews

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Dr.N.Murugesa Thanu
from Chennai, Tamil Nadu
Aug 20, 2009
Resolved
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From
Prof. Dr. N. Murugesa Thanu, cell [protected]
Principal, ACT College of Engineering & Technology,
Nelvoy 603 107, Kanchi puram (Dt), TN

To
Hyundai Motor India Ltd. Phone:[protected] Fax:[protected]
Marketing & Sales Headquarters,
A-30, Mohan Co-operative Industrial Area Phase-1,
Mathura Road New Delhi - 110044

REF: S[protected] dated11/08/2009
SUB: Requisition to consider the customer complaint- reg.
Sir,
I have purchased my i20 Asta (TN 19 Z 2234) from Susee Cars Pvt. Ltd, Velore through ready cash on 03/07/2009. As I paid the prescribed amount, I was given information that I will get the warranty for 3 years. But today (11/08/2009) I got an intimation from Hyundai Motor India Ltd that my i20 (VIN MALBB51BR9M066557) third year warranty is only up to 60 thousand kilo meters. But while collecting money, the dealer did not mention this kilometer condition. So as your valuable and value added customer, I am not fully satisfied about your new condition. So I wish to withdraw my 3rd year warranty. I request you to kindly return my money and implement your new rule to new customers and not to existing customers. Expecting your positive and early reply.
Regarding this problem, I talked to the Mr. G Shankar, Senior Sales Manager, Susee Automobile Pvt Ltd, New By Pass road, Vellore 632012 (TN). He promised to inform this matter to Hyundai Motor India ltd. Marketing & Sales Headquarters, A-30, Mohan Co-operative Industrial Area Phase-1, Mathura Road New Delhi, office. I did not get any right solution and reply from his end. And I dialed to[protected],[protected] and told my problem to customer care executives to register this complaint. Could you please consider my request and give a solution to my problem.
Thanking you
Yours sincerely


(Dr. N.M. Thanu)
Aug 14, 2020
Complaint marked as Resolved 

i20 Asta Hyundai Car — 3rd year warranty

by paying right amount I got 3rd year warranty certificate for my Hundai i20 Asta Car. After a month Hundai company send another cerificate stating that 3rd year warranty is applicable upto 60, 000 Km. Are you belive this?
Before collecting money, Hundai dealer promised 3rd year extended warranty for the car i20 asta. After collecting money from the customer, certificate says 3rd year warranty only upto 60, 000 KM.
Is it Hundai company dealer mistake or company mistake

Hyundai i20 Asta — requisition for Demo CD of i20 Asta :- reg.

From
Dr. N. Murugesa Thanu, [protected]@rediffmail.com [protected]
Principal,
ACT College of Engineering & Technology,
Nelvoy, Chennai 603107.

To
The Hyundai Motor India Ltd.,
Marketing & Sales Headquarters,
A-30, Mohan Co-operative Industrial Area Phase-1,
Mathura Road, New Delhi - 110044

SUB : requisition for Demo CD of i20 Asta :- reg.

Sir,

Greetings from A.C.T. College of Engineering & Technology, Chennai.
When Mr. Udayakumar, Sales Manager of Susee Cars Pvt Ltd, Vellore (TN) collected money for my Hyundai i20 ASTA on 4th July 2009 from my office, he promised to give the Demo CD along with the delivery of the vehicle. But now 2 months over. I dialed number of times to that dealer and talked. But they did not give it upto now. So I request you to kindly make arrangements to get it as early as possible.

Thanking You,

Yours sincerely





Dr. N. Murugesa Thanu
i clearly say its customer fault, in 3rd year warranty they have prescribed the kilometers in the brochure, he must have studied before applying it, also as a wellknown college principal he should go through all words before buying, its sad to be like this. any how the Hyundai peoples must solve this for Customer satisfaction.
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    Ramesh
    from Bengaluru, Karnataka
    Aug 18, 2009
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    I bought a car from Hyundai Advantage Bangalore recently.

    They say that they do all the checks before buying or before selling. Please don't believe in this.

    My car had lots of issues and I had to fix it up. One of that was rear axle was bent and had to be replaced.

    You can rather buy it from private party for much cheaper price.
    Aug 14, 2020
    Complaint marked as Resolved 
    Sri ramesh ji You better buy the Maruti udyog ltd products like wagon R or some other because these products are available, and save your time and money because todays time if you buy car above the 10, 00, 000 budget you spend for maintance cost monthly and maintanaince is so that your pocket will not allow you.
    abcsdlkjfsdlkjjlkdsflkjsdfdsffsds

    Hyundai Advantage — PATHETIC SERVICE, HUMILIATION,FROM A BRAND LIKE HYUNDAI

    VERY POOR SERVICE AND RESPONSE FROM THE SO CALLED ONE OF THE LEADING CAR COMPANIE'S HUNDAI RESALE CAR SERVICE 'advantage' GOD KNOWS ADVANTAGE OF WHOM CUSTOMERS OR THE COMPANY, I HAD PURCHASED A SECOND HAND CAR IT HAS BEEN 9 DAYS FROM THE FIRST DAY OF DELIEVERY OF CAR THE COMPLAINS STARTED (WHERE ARE 147 CHECK POINTS)BUT NOBODY IS RESPONDING NOT ONLY THIS TILL DATE THEY HAVE EVEN NOT TRANSFERED THE CAR IN MY NAME THOUGH HAVE DONE FULL PAYMENT AT THE TIME OF DELIEVERY ONLY HAVE GOT RECEIPT ALSO,
    THE PERSONS WORKING IN THE advantage DEPT ARE VERY RUDE NOW AS THE PAYMENTS ARE BEING DONE.
    DUE TO PROBLEMS COMMING IN THE RUNNING OF THE CAR THE CAR IS STANDING IN MY HOME FROM LAST 5 DAYS AND NOBODY IS RESPONDING.
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      Dr Anand Bhardwaj
      from Kolkata, West Bengal
      Aug 17, 2009
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      I got my car Verna serviced from HMP, New Delhi. Since then, there is some problem in AC cooling after the car was handed over to me after servicing. Since than I took my Hyundai Verna Car Reg. No. HR 29 Q 5789 to Hyundai Motor Plaza, Mathura Road, New Delhi INDIA for air conditioning problem, but during last 3-4 visits, always they topped up the gas and told me this is OK now, but after 2 days, the ac starts losing work. Taking to service centre is very much tiring especially repeatedly. It seems that Hyudai is shirking to replace the problematic parts of my car, because it is in warranty. This attitude is not appreciable and filling hate for Hyundai in my mind. Can any senior intervene in this regard?? Dr. Anand Bhardwaj [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      same problem with my hyundai santro.my cars ac unit was replaced when i made a complaint that some noise was coming from my cars steering. now the problem was magnified and the steering was almost like jammed .now they are not willing to replace the component and escaping that warranty has been expired.dont leave them during the warrany period otherwise yow will also get the same reply from the hyundai people.they dont behave like corporates or MNCs.just local made
      its utter waste to post a complaint to this site. they do nothing except posting it. pls mail me .i will gaive one mail id if hyundai care. they will respond better.
      Regret to inform you, i have bought verna diesel car from jalandhar kosomoDEALER IN, NOV v2007, with in 28000km runing, four tyres worn out inner side, Car is regular going as per maintenece schdule for servicing, This unpleasant expereince with hyundai product become nightmare for me, car is still under warranty, pl suggest, how you can help for replace these tyres and this defect from the car, looking your postive response
      wirh regrds
      lAKHBIR SINGH
      CELL NO,[protected]
      Poor Initial pick up reg.-- vechicle VERNA CRDI[protected]KM .

      im a regular visiter to your Madurai service centre with a one same complaint. The vechicle is not giving the initial pick up. This is noted after the second service which is done at popular Hyundai Muvattupuzha, Kerala. All those days the perfomence was good but after the service the initial pick up come down.They told that the TURBO is not working, it may take one month to re-place the Turbo, which is not available .I informed this matter to the Hyundi chennai custmor care, as per them i send the vechicle to Mudarai service centre from were i purchased the vechicle.They told me that the Turbo is working. Whatever it is im wasting my time and money, they are not yet rectified the complaint.Last week againmy vechicle visited the same service centre now pick up is in the same condition but SMOK is very high?????????Till the date nothing happend except wasting my money.

      Taking to service centre is very much tiring especially repeatedly. It seems that Hyudai is shirking to replace the problematic parts of my car, because it is in warranty. This attitude is not appreciable and filling hate for Hyundai in my mind. Can any senior intervene in this regard?? +[protected]
      verna sx car break is not good
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        A
        amit kumar
        from Mumbai, Maharashtra
        Aug 16, 2009
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        sir
        main haryana state district rohtak ka rhne wala hu. aapki jo yahan srishti hyundai k naam se jo co. hai usme hme bhut dikat aa rhi hai aaj se lagbhag 1mahine phle meri gaadi jo maine isi saal li hai uske staring main awaz ki complaint dikhane k liye di thi jo unhone 1 week rkh kr mujjhe wapis de di or thik bhi nhi kri meri gaadi ka accident work bhi tha jo Mr. Amit chauhan ne thik kr diya tha main aaj apni gaadi deep hyundai main work k liye khdi krke aaya hu meri gaadi ka no. hai HR 12 M 2050. mujhe apni gaadi srvice krvane or repairing krvane k liye delhi jana pdta hai.
        thank you
        balaji hyundai at muzaffarpur bihar is a big cheater, liar, and misbehaving.it seems hyundai company too is unresponsive to the complain of customer.
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          S
          Sachin Behl
          from Delhi, Delhi
          Aug 13, 2009
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          Dear Sir,

          I purchased getz in the year 2006 from hans hyundai and at this point of time i have used that car for around 28000 km and as the car was not running fine and when i get it checked from the vendor for allignment purpose firstly he said that there is somw issue with the fuel pump of the car so i get it replaced and then today when there was problem in the pick up of the car then i get to know that i need to change my car tyres aswell whearas in just 28000kms the car requires the tyre replacement...really strange and unable to understand what kinda quality Hyundai is providing to the customers...JUST TO SHOW THEIR CUSTOMERS THAT THEY ARE PROVIDING LUXIOURIOUS CARS FOR LESS PRICE NOW HYUNDAI HAS STARTED COMPROMISING WITH THE QULAITY..i have 3 more cars and it has been with me for more than 6-7 years with approx 45k-50kms been used and i never changed any tyres,
          Aug 14, 2020
          Complaint marked as Resolved 
          realy the car hyundai getz is really very poor.
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            Preetam Chatterji
            from Pune, Maharashtra
            Aug 13, 2009
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            This is to bring to your notice the level of extreme harassment created to the customers like me “Preetam chatterji”, who had visited “Spring Hyundai” workshop for a regular paid servicing & check. I had initially come with a Rs.[protected]/- budget but after initial checkup by the concerned service advisor, he gave me an estimated amount of Rs.5300/- which was mutually agreed upon and said that they take the estimate on the higher side generally & that it may be less but not exceed the estimated amount.
            Then, later he called me up next day i.e on 30/07/2009 which was the promised date for delivery, instead to ask me whether I agree to add & assembly the “Actuator assy – Idle speed”, which needed to be changed in my car amounting to an addition of Rs.5000 approx in the estimate.
            After I agreed on it and later today i.e on 2nd Aug09, when I went to the “Spring Hyndai – workshop” ( A Unit of M/s.Cascade Commerce pvt.Ltd, 129A, South Tangra Rd, Kolkata – 700046, WB) to take the final delivery of my car I got a whopping gigantic bill of Rs.13, 206/- that was a shock of a lifetime.
            On enquiring repeatedly about the gigantic bill & the unnecessary & unwanted additions in the material (extra components) & labour costs attached to my final bill, I was told that if I don’t pay up then those extra parts & components that are fitted later in my car shall be taken out from it so that the bill fits my total budget expectation i.e not exceeding Rs.9000/- approx.
            The fault clearly is not with “Anup”, the concerned service advisor as he gave me the estimate & also the Actuator price based on the faulty, obsolete & non-updated price displayed in your system. Even, the manager of the Hyundai workshop agreed & accepted my claim o[censored]sing a faulty system with faulty pricing, but did not offer any help or assistance to me to resolve the issue whatsoever. He didn’t even have the time other than just discussing on their faulty system & display of prices of various parts & components of the cars.
            I want justice from the Director of the Consumer affairs & fair business practices of Hyundai – India & need the extra money to be compensated to me that I had to shell out for a default system displaying wrong pricing of parts & components thereby increasing the estimate & final bill exponentially to unbelievable heights beyond our paying capacity.
            Waiting for your earliest convenient reply asap.

            Thanks & Warm Regards
            Preetam Chatterji
            Mobile: [protected]
            Addr (Res): G-107, Block – F, New Alipore. Kolkata – 53.
            Aug 14, 2020
            Complaint marked as Resolved 
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              S
              Senthilkumaravel
              from Chennai, Tamil Nadu
              Aug 12, 2009
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              Dear Sir / Madam.

              I have applied for Top up Loan in HDFC Bank. During the loan process, the representative informed me that loan process has been stopped due to non payment of Credit card in CITIBANK & AMEX BANK. This information was received from the SATYAM & CIBIL Report. But till now i have not even applied for a credit card and iam not holding any credit card. This information i have passed on to CIBIL Executive through phone on 06.08.2009. As per CIBIL Executive instruction iam sending this mail. CIBIL sent to their report herewith writedown
              With reference to your mail, please find the updated status of the control number[protected] as follows:

              AccountNum: 14036803
              Reported By: HDFC BANK
              Account Type: PERSONALLOAN
              Ownership: INDIVIDUAL
              Date Reported:[protected]
              Open Date:[protected]
              Amount Overdue:0

              Thanks & Regards

              Nayab patel.

              This document is classified as : (-) Public (-) Internal (X) Private (-) Departmental (-) Confidential


              Personal Details :

              Name : M.Senthil Kumaravel
              DOB : 04.03.1979
              Communication address : No. A2 397. Kendriya Vihar
              Vellapanchavadi
              Chennai - 600077

              Mobile no : +91 [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              kindly clear my credit card issue .Pls kind needful
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                S
                sanjay phatak
                from Bengaluru, Karnataka
                Aug 12, 2009
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                To All the people who think of buying a hyundai product from pune through kothari hyundai: Read on:

                We own a Hyundai Verna petrol car which we bought on 02/08/2007 through Kothari Hyundai. Recently on 04/08/2009 we experienced some problem with the gear shifting. It suddenly started giving such problem. When we called upon breakdown service, they too wore not able to identify the problem (still charging Rs.270 for the same). Next day i.e 05/08/2009 i took the car to the service station at bopodi. There they took the vehicle for problem solving. The first diagnosis of theirs was of the Cable Assy to be inactive and suggested to replace, which they did. I took the delivery of the car on 07/08.2009 after paying Rs.2528/-. That time the gear shift problem was not there. Next day i.e 08/08/2009 when after driving the car for 40 km, again the primary problem re-occurred. For which i again i submitted the car to the service station. Now to my surprise this time after two working days i.e 12/08/2009 they said the Clutch plates, pressure plates had to be changed because the pressure plates wore fully burnt down. This time the bill was Rs.6447/- I had an argument with the manager where he deducted the labour charges for the same. Well now we have some questions to be answered:

                1. Why was the diagnosis not fully efficient at the first place?
                2. Why the gear box and the clutch plates, pressure plates not checked at the first place?
                3. Was the cable replacement necessary or was it changed because of poor diagnosis?
                4. Do really the clutch plates, pressure plates affect by just driving 40 km?

                This all cost us 7 days along with the repairing charges plus the anguish as an addition.

                We already use three Hyundai cars in our family collectively for past nine years. This is for the first time we are facing such problem. The product is undoubtedly best but the after sales service needs to be well handled and also hidden costs such as breakdown service should not be charged if the problem is not solved.
                Aug 14, 2020
                Complaint marked as Resolved 
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                  Ramana Reddy
                  from Bengaluru, Karnataka
                  Aug 11, 2009
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                  I have booked the car I20 Magna from showroom ADVAITH HYUNDAI, #41/2, Devarabeesanahalli, Varthur Hobli, Outer Ring Road, Opp. Intel Software Ltd., Bangalore - 560103.
                  I have booked the card on 9-Jul-2009, I have paid the amount 10, 000 as booking amount. Delivery date was given as 9-Aug-2009. I wanted to have the car by 9-Aug-2009 because my marriage date is on 10-Aug-2009.
                  I have asked the sales representative clearly whether they can deliver on that date or not, they have promised to deliver the car by 9-Aug-2009.
                  I have paid the balance amount 555302 R/- (305302 in cash, 250000 as DD from SBT) on 05-Aug-2009, on that day also I have asked the showroom people clearly whether they can deliver the car on 09-Aug-2009 because I wanted to have the car for my wedding day(10-Aug-2009). If they had told that they could not deliver the car on 9-Aug-2009, I would have canceled it and gone for I10 and would have owned a car by my last wedding day (10-Aug-2009).
                  I have canceled the confirmed booking of Swift. In this cancelation I have lost 5, 000 R/-. This point was also told to the showroom people before booking the car I20 Magna on 09-Aug-2009. They never inform the status of the booking or received our the calls. We have to walk-into the showroom to get the status. Now they say that it will take another 15days for delivery and have not confirm the date of delivery.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  All loosers are sitting at Advaith Outer ring road showroom.They should all be made to stand in line and kicked at their fat bumps.
                  Specially two most foolish sales guys Santosh and Dayanand.
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                    chandan kataruka
                    from Pune, Maharashtra
                    Aug 11, 2009
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                    spring's hyundai, kolkata is really impossible net i[censored] get with them for once also, i don't understand how hyundai have given them 2 dealership even they r not even capable to handle one also, i purchased one i10 magna and treated as if i have made a big mistake on every steps of my ssi experiance, the manager clearly told that i m not at all making any obligation if i m a buyer, it is my problem if i need a car... lot of thing to communicate or can say that words can never end... just in single line from md to sales consultant with whom i had the worst experiance are really un tollerable, they r just like if they sales then they r right, apart then extra money commitment from mine side none of the things had been fullfiled, just a request to please get help me to collect atleast what is necessary.
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                      PS.MOORTHY
                      from Hyderabad, Telangana
                      Aug 8, 2009
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                      I bought Hyundai i10 (TN 09 AZ 9682) in exchange for maruthi 800 (TN 01Q4473) during april[protected].from DSC hyundai show room, nandanam. T.Nagar, chennai. one mr harish have attended & have committed that transfer certificate / exchange bonus of Rs 10000/ -will come to me with in 2-3 months.

                      After said period, i have been following with Mr harish / Mr.Iqbalfathak manager more than 25 times. there was absolutly no resposne or infact irrsponsible answer. each time they bluff that i will get it with in a week. after a week if i follow up, again they say it will take one more week.

                      TILL today[protected], i have not received anything from them, even for the new car they took 2 months to give the RC BOOK. that too, after many folloup. i am really ashamed that i have wrongly choosen hyundai products. i have suggested many of relatives / friends not to go for hyundai products bcoz of such a worst type of post sale serive

                      i need trtansfer certificate / rs 10000/- bouns with in a week otherwise i will take legal action against dsc hyundai

                      moorthy
                      DSC has changed its stand in recent times. I bought an i10 in June and after promising at the time of booking that the exchange bonus will be received within 60 days, they are now saying that the processing time is 6 months and that I should expect to receive the bonus in January 2010. Let us keep fingers crossed that we will, in fact, receive it some day.
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                        rajni malhotra
                        from New Delhi, Delhi
                        Aug 7, 2009
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                        Sir,
                        I had booked a white Hyundai I-20 on[protected] and was assured that the car will be delivered to me within maximum peroid of 1 month n after regular delays till date i m forced to launch a compliant against the company n showroom.I had booked my car at hans hyundai showroom in moti nagar.my reciept no: is PR[protected] AND MY BOOKING NO: IS 236 .I will be glad if some immediate and effective is taken regarding this matter as soon as possible. Thanks.

                        Yours Faithfully,
                        Rajni Malhotra
                        [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        I quite agree with the experience of Rajni Malhotra. I booked an I20 on 02.08.2009 at Kun Hyundai Pondicherry and was promised delivery on or before 31st August. The dealer also insisted on payment of Rs.50K as advance and the same was also paid. But till 31st August 2009 no signs of delivery and when I visited the show room today I was informed that the delivery will be made by 10th August 2009. When I sought for a written commitment. No commitment made by dealer. I also insisted for an order reference today and was given S[protected]cn005. Awaiting to hear from the dealer further. One good feature is the Sales guy responds and picks up every call of mine and answers. But that does not solve the problem. With all this we hear the news that HMIL is planning to export I 20. I am at a loss to understand the strategy of HMIL. Is it they are delaying deliveries fearing that customers will demand discounts if I 20 is delivered on time.
                        delivery delayed
                        Sir,
                        I had booked a white Hyundai I-20 on[protected] and was assured that the car will be delivered to me within maximum peroid of 1 month n after regular delays till date i m forced to launch a compliant against the company n showroom.I had booked my car at Shivnarth showroom at Jagdalpur(C.G.).my I will be glad if some immediate and effective is taken regarding this matter as soon as possible. Thanks.
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                          vijay kumar
                          from Hyderabad, Telangana
                          Aug 6, 2009
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                          dear sir,
                          this is vijay kumar of A.P have been driving santro since May 2006.As this was my first car, my knowledge reg maneuvering is novice then.when ever i used to drive my friends santro i felt the steering was light and easier to rotate than my car.this was brought to the notice of a hyundai serviceman in kusalav hyundai, VIJAYAWADA, A.P. The reply was every thing was normal, as this was a new vehicle you were feeling like this.After few more months again I observed some sound.Then they replaced the AC coil and said the problem would not repeat again. I was satisfied with this answer, for two years, when i was on a drive to HYDERABAD on July 2008 i heard some click...click... some abnormal sounds from my car.The very next morning i visited KUN UNITED, a HYUNDAI dealer in HYDERABAD, the service personnel said' the car was o.k there was no sounds'.Really there were no sounds.From then onwards the problem was recurring now and then.i was unable to diagnose the correct problem.Few months back the sound was magnified. The service personnel in HYDERABAD said there was a manufacturing defect in the steering, the oil was leaking slightly and the entire steering suspension has to be changed which would cost around Rs20000. He also mentioned as it was was the third year the customer has to bear the total amount.Now the carper under the driver floor mat is fully wet with oil and became very ugly to step in to the car.
                          My question is to a problem that occurred at the mfg. itself, why i have to suffer like this?
                          As i am unaware of the exact problem that happened like this.But i am regularly servicing the vehicle at the company outlets only ..At least they should have noticed this.every time they said ok, and finally when it magnified the problem came out.

                          please do the needful in this regard


                          with regards
                          vijay kumar

                          hyundai/santro car — Smart Card Not Received

                          Hi,
                          I Sanjeev Kumar i have purched santro car(DL2CAE-6978)from MGF Hyundai karol bagh Delhi on 29 Nov 2009.i am not recived smart card.please help me.
                          Thanks
                          Sanjeev Kumar
                          [protected]
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                            Mr. V G PATHAK
                            from Mumbai, Maharashtra
                            Aug 6, 2009
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                            I have purchased Hyundai Getz car (second car for my family) from your dealer at Surat on 16th January, 2009.

                            The engine number is G4EA8M197119 and chassis number is MALBT51HR8MO90254.

                            1) Kindly let me know the capacity of this engine as soon as possible.

                            I was promised "Corporate Discount" within three months of purchase. I was asked to provide ID card and latest payslip copy which was promptly provided.

                            Even after 7 months of purchase, I have not recieved the cheque.

                            2) Kindly ensure that it is sent to me in next three days.


                            Even though the car is costlier than Maruti Deluxe, the service has been very poor. Response from your dealer has been unsatisfactory completely.

                            I have used all channels of communication in last seven months, including writing mails to you but has not helped at all.

                            I don't think that I shall recommend or purchase any other hyundai car in future.

                            Hyundai Motor India Limited — Willful misguidance and forgery of documents

                            I have purchased Hyundai Getz car (second car for my family) from your dealer at Surat on 16th January, 2009.

                            The engine number is G4EA8M197119 and chassis number is MALBT51HR8MO90254.

                            1) Kindly let me know the capacity of this engine as soon as possible.

                            I was promised "Corporate Discount" within three months of purchase. I was asked to provide ID card and latest payslip copy which was promptly provided.

                            Even after 4.5 months of purchase, I have not recieved the cheque.

                            2) Kindly ensure that it is sent to me in next three days.

                            When I gave my vehicle for first service, it was taken to a free service camp shed (created temporarily) and no oil etc. was changed.

                            3) Kindly arrange immediately to do so.

                            Even though the car is costlier than Maruti Deluxe, the service has been very poor. Response from your dealer has been unsatisfactory completely.

                            I have used all channels of communication in last four months, including writing mail to you but has not helped at all.
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                              S
                              sahib
                              from New Delhi, Delhi
                              Aug 2, 2009
                              Resolved
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                              I Had purchased i10 car in May 2008 from M/s Brij Hyundai, Agra.
                              On 15.06.2009 the power steering system failed and the car was sent to the dealer. The dealer created a Job Card No. R[protected] and informed me that the similar problem has occurred in a number of cars. He said that he did not have the part and will request the company to supply the part. He also informed us that the car is safe to use and no problem will occur except that the steering wheel will be hard.
                              I accepted the plea and send a mail to you requesting for a response but till date no response received.

                              On 18.06.2009 the car was again sent to Brij Hyundai Agra and the dealer informed that the PWA No. 24 and the request for the part has been accepted the part will be available by 30.06.2009. He said that he will inform me and do the needful.

                              Yesterday 01.08.2009 the steering failed while driving and we were saved without any damage. The car just got stalled in the main market at Agra and we had to hear all the curses from the drivers behind us.

                              Today 02..08.2009 I went to the nearest dealer M/s Arvind Hyundai opp Tirdent Hotel Fatehabad Road, Agra and they were kind enough to tow the car to their workshop. I made a call to the customer care centre [protected] and spoke to a lady called Rajdeep. She listen to my plea very patiently and informed me that the complaint will be referred to Brij Hyundai only where I had got my last service done. I insisted that I am not going to send the vehicle to Brij Hyundai because of their callous attitude and the complaint should be sent to Arvind Hyundai Fatehabad Road only. Then after holding the call I was informed that being an urgent and a serious matter my complaint no.[protected] is being forwarded to the dealer I had requested for.
                              Till 3.30 PM today no complaint has reached the dealer through your network and the dealer has not commenced any of his operation and informed to me on making a call be me to the dealer.
                              Then I called the customer complaint number as mentioned above and spoke to the incharge Mr. Vijay there. He informed me that normally the complaint is forwarded the next day only. I requested for number of a senior person of the company he gave me a Board number[protected] but refused to give me the name of the person whom I should take to tomorrow.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dear All,
                              This is Raj from Bangalore, I have 3 month old i10 Magna 1.2 Kappa silver: I have seen two problems
                              1. Break peddle jamming-for every alterante kilometer drive
                              2. Free steering wheel -i.e you can steer without any action on wheels...

                              Has any one come across such problems if yes, how did they rectified..


                              Thanks
                              I bought an i10 on 10 September 2008, three days ago ESP signal appears while driving.Yesterday, 4 June 2012 I sent my car to the nearest Hyundai dealer at Hyumal Trading Sdn Bhd, Jalan Johor Jaya, Taman Perindustrian Plantong, JB. After checked the car, I was informed that I need to spend more than RM 6000.00 for the power steering replacement parts. I got a shock and felt it was unfair to me since my car is only 3+ years old only. I asked for warranty information, the manager was kind to tell me that the power steering parts are available for five years warranty but just because I did not follow the periodic maintenance service at the service centre so I couldn't claim for the warranty. But it was never informed when I purchased the car. After discussion with the manager, he made a call and finally offer a 20% discount for the payment of the replacement parts. I send this email to request how good the quality is for the i10 ?
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                                M
                                mohammedi
                                from Raipur, Chhattisgarh
                                Aug 1, 2009
                                Resolved
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                                SIR,
                                WE HAVE PURCHASED THE ABOVE CAR FROM YOUR DEALER SHIVNATH HYUNDAI IN RAIPUR C.G. THE PROBLEM IS THIS CAR IS BOUGHT FROM THE PERSON WHO COULD NOT FINANCE IT AFTER THE PURCHASE SO I FINANCED IT. BUT THE FIRST PERSON HAS LOST THE SERVEICE BOOK OF THE CAR AND YOUR DEALER OVER HERE REFUSES TO ISSUE US ANOTHER ONE . THAT HYUNDAI ISSUES ONLY ONE SERVICE BOOK. AND FOR THIS REASON WE CANNOT GET OUR BENEFIT OF SERVICING THE CAR, SO WE REQUEST YOU ALL TO HELP US OUT ON THIS MATTER SO WE CAN AVAIL TYHE BENEFITS PROVIDED BY THE CO.,
                                THE DETAILS OF THE CAR AS FOLLOWS : CUSTOMER ID- C[protected], INVOICE NO. II[protected],
                                & DT 10/06/09. REG NO. CG 04HB2352 & DT 17/06/09.

                                THANKING YOU
                                MOHAMMEDI
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                u r distributor of raigarh " garg hyundai" does not provides good or satisfactory service . im not satisfied with his service. regular problems are coming in my car & im really disappointed with his service. so plz take my request seriously ask him to take care of his customers. my contact number is [protected]
                                sorry to inform you that im facing more difficulties with the produt from you- santro black one, as i have complained before also, but there was no response from hyundai showroom at kottayam.i bought the vehicle from MGM and due to unsatifactory service i changed to popular still now also im not satisfied because every day my vehicle is in workshope with some difficulties.so if this letter can do any neccesary measures from your part please do it at the earliest otherwise im planning to move legally
                                my no: is [protected]
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                                  paila sudhakar
                                  from Chennai, Tamil Nadu
                                  Jul 27, 2009
                                  Resolved
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                                  Resolved

                                  I given the vehicle TN 20-AR 0760 for service during April, 09 and within a one day time delivery has taken, this is my 4th time i was dropped my vehicle at the same service centre of Ambattur service centre.

                                  One Mr. Aravind Service Engineer mobile : [protected] has attended for service,

                                  I thought the Kun Hyundai service is genuine service centre and I trusted them for the security of the spares.

                                  After three months my vehicle got punctured on the highway road near gummudipundi, i was surprised that there is no tools to remove the wheel (cover is there, but tools are missing). I was struggled verymuch to handle the situation during the travel on a highway road with out the wheel remove tools.

                                  i was complained about the situation to the toll free No. on 17/7/09 but they asked to contact the service engineer who was attended the service. Then I called Mr. Aravind he was said that he was on leave and will be respond on 20/7. He was not truned up on 20/7, I was called on 21/7, he said I was reporting to duties today only and asked all the details including my mobile no. and said I will check it and call back. He was not called even on 23/7 I tried to call him he simply disconnected the line and till date there is no response from the either from service centre or the service engineer.

                                  I am verymuch regret to say that it is very poor customer service by hyundai.

                                  Kindly respond immediately to arrange the missed tools to me immediately.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    V
                                    Vishal Tikyani
                                    from Karnal, Haryana
                                    Jul 25, 2009
                                    Resolved
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                                    Its been 3 months i have complained but there is no revert. Probably HMI does not know how to cover up this fraud.

                                    Nobody has even contacted me from HMI. After owning 2 cars of Hyundai i expect to get atleast a phone call.

                                    From: vishal tikyani <[protected]@yahoo.com>
                                    Subject: Cheating- Hyundai Motor India
                                    To: [protected]@hmil.net
                                    Cc: [protected]@hotmail.com
                                    Date: Sunday, 14 June, 2009, 9:23 AM

                                    Complaint #[protected]
                                    Complaint #[protected]

                                    I bought a Getz (DL3C AL 7662) from Hyundai Motor Plaza (HMP), Delhi in August 2008. Since then i am regulary following up with the company owned showroom for the extended warranty papers they have promised me free. Initially they kept telling me it takes atleast 2 months time to get the papers but after 2 month passed they started avoiding my calls. Its been 9 months now and i have still not received the extended warranty papers.

                                    I had lodged a complaint at HMIL customer care on 20th May 2009 but there is no revert even after 25 days. I have also given 2 reminder calls but nothing happened. No surprises even customer care is as inefficient as your company showroom. This cleary shows the intent of HMIL company to cheat the customers.

                                    I was just going through my car invoices to find any senior managers contact details and i was shocked to realize that company showroom has actaully cheated me. I have been charged Rs8000 extra for which they have not given me any receipt. Had I been charged extra by mistake then HMP should have contacted me to return the amount but this looks purely intentional.

                                    Hope this mails gets some attention and I expect a prompt reply to avoid getting into legal hassles.

                                    regards

                                    Vishal Tikyani
                                    [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    HMI doesn't respond at all. Probably, they wait for your patience till you go to consumer forum and complain.
                                    To
                                    Hyundai Motor India Pvt. Ltd.
                                    India.

                                    Sub: Cancellation charges for upgrading my model from Era to Magna by Sanjay Hyundai Pune

                                    Dear Sir

                                    I have booked a Hyundai I10 Era from Sanjay Hyundai, Pune Maharastra on 4th July 09 by paying Rs 10000 toward booking. Later on 30th July’09 I paid Rs 70000 and Rs 20841 as the receipt for same has to be submitted to SBI for loan sanction.(Also Rs 2600 for Wheel cap)

                                    On 31st July ’09 I wanted to upgrade my model to Hyundai I10 Magna and was ready to pay the difference but it was told by Mr Girish Sharma Sales Manager, Sanjay Hyundai that I cannot upgrade my model as invoice for the Era has been billed. Also it was communicated that upgrading my car would incur me Rs 5000 toward cancellation. (Till this date SBI loan was not disbursed to Sanjay Hyundai)

                                    As a customer I never cancelled my booking and wanted to upgrade my model. Even the contract signed by me does not have any condition regarding upgrading the model.Two condition mentioned in the contract signed are listed below;-
                                    If you cancel the booking than you need to pay Rs 5000 toward charges
                                    If car is not delivered within 10 days from the day of booking than Dealer have the right to Re- allot the car.
                                    Since I was being charged Rs 5000 toward cancellation which forced me to switch my contract to some other dealer in Pune and I cancelled my booking date 31st July’09 and this time I booked my I10 Magna from Kundan Car Pvt Ltd date 1st Aug’09. Also more than 23 days have been passed for in all this incidence

                                    Later on that is on 3rd August 09 I visited Sanjay Hyundai General Manager and he told me that if i continue the contract with Sanjay Hyundai than they will not charge me Rs 5000 which was earlier charged as cancellation charges. On being told that I have already booked my car with Kundan car Pvt Ltd it was told that they will charge me Rs 3000 instead of Rs 5000.

                                    This instance made me realize that Hyundai Motor India rules differ from situation to situation because in first instance I was told I will be charged Rs 5000 for upgradation than later it was told that if I continue my booking with them than they will waive off the said amount and finally it was told that since I had cancelled my booking with Sanjay Hyundai they will charge me Rs 3000.

                                    If this communication would have been made on the day (31st July’09) when I came for upgrading the model than I would have never thought of canceling my booking with Sanjay Hyundai.

                                    For Hyundai motor I am still their proud customer and had no intention to cancel my booking with Sanjay Hyundai.

                                    Also, since I have applied for SBI loan of Rs 3 Lakh on the name of Sanjay Hyundai later the name change to Kudan car Pvt ltd made me lose Rs 1350 toward Stamp paper and Re-processing fee.

                                    Before writing this mail to Hyundai Motor i had personally written a letter to Mr Sunil Christian Partner Sanjay Hyundai but till date had not got any revert from his side.

                                    I wanted to have your personal intervention in the above mentioned case and refund of Rs 3000 which was charged to me unnecessary.(For becoming a customer of Hyundai ?)

                                    Looking for a positive revert or i will be left with no other option but to write a direct mail to Mr H.S Lheem MD Hyundai Motor India

                                    Attached is the Payment Receipt of Sanjay Hyundai, Upgradation Letter form Era to Magna, SBI letter confirming name change to Kundan car, Final Settlement Letter from Sanjay Hyundai, Final settlemet cheque from Sanjay Hyundai


                                    Thanks and Regards

                                    Ankit Choudhary
                                    [protected]@gmail.com
                                    [protected]
                                    just sue those Koreans...making merry with our hard earned money

                                    Compaint against unnecessary marking call from concept hyndai

                                    Dear Sir
                                    Compaint against unnecessary marking call from concept hyndai even after intimating refusing the hyndai car- Please help and confirm thanks Ravi
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                                      refhounds
                                      from Mumbai, Maharashtra
                                      Jul 21, 2009
                                      Resolved
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                                      Hi All,

                                      Just want to register a shocking incident that happened to me.I bought an i10 from Hyundai Motor Plaza.Mumbai on July 3rd.

                                      On 11th of July, I opened the boot of the car.While closing the boot, the entire rear window just shattered.You heard me right-the entire window SHATTERED.This is w/o any accident, any scratches...the rest of the car is intact.

                                      This is probably on account of faulty installation by the factory or by the dealer(I had Garware sun film installed by them).

                                      This is a shocking example of faulty products given by Hyundai Motor to its customers...anybody having similar experiences please let me know.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      I had the same thing happen to my 2008 Hyundai Sonnata. I closed my driver side door as I was getting into the car to drive and the rear windshield shattered. No accident or damage to the window or rest of the car. I was told by the company that this never happened and not a factory install problem. Did you get this resolved? I had to pay for a new rear windshield.
                                      I had bought this Elite i20 (asta) variant which had a faulty ABS system and resulted in an accident leaving a co-passenger injured. Subsequently although I raised a complaint with the dealer and wrote an email to the customer care of Hyundai atleast 4 to 5 times, I have not received any response from the Hyundai team. Further, I also happened to call the customer care and place a complaint but still no success. It has been almost one month since when my brand new car is lying in the workshop with neither the parts being replaced nor a technician from Hyundai responding appropriately on the technical aspect.
                                      Product: Hyundai i10 Sportz
                                      Year of Purchase: 30 May 2013
                                      Issues reported: Brakes not working as intended, Tires always losing air From the time of purchase

                                      Ive been reporting these issues to the Hyundai Service Center and the response from them has been really poor. I&#039;ve spoken to various car owners (Hyundai and non-Hyundai), and they all say this is unusual that in 2 years of purchase a car has to go through a lot of servicing. I do very little driving and am a very careful driver since this is my first car.

                                      I&#039;ve had to make the following purchases of new components in the car in just 2 years.
                                      1. Cylinder Assy - Brake Master
                                      2. Cap Assy - Fuel Filler
                                      3. Arm Complete - LWR, RH
                                      4. Link Assy - Front Stabiliz * 2
                                      5. Gear Assy - Steering

                                      Each time I give for servicing they charge me bills of 5-6k INR. Since I&#039;m not very car savvy and have a family consisting of elderly parents, pregnant wife I do not want to take any chances on the car safety. Therefore, I comply in to the charges. I spoke to many car magainze/webiste experts and car enthusiasts who say a new car of 2 years shouldn&#039;t have this much of work going on. I feel I have been duped of a faulty product. I have bought this car on a loan and really am in a dilemma.

                                      Also they never find out the issues in the free services and I always have to give the car again post service for more check ups when they charge me these exorbitant bills.

                                      I really hope you can help me out here. Thanking in advance.
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                                        kunal khanna
                                        from Chandigarh, Chandigarh
                                        Jul 17, 2009
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                                        sir,
                                        THIS IS TO INFORM YOU THAT I HAVE PURCHASED HYUNDAI CDX VERNA FROM KOSMO HYUNDAI SHOWROOM, BATALA ROAD.MY PERMANENT NO IS PBO2:BC:6678.I HAVE BEEN TOLD THAT I WILL GET MY ROYALTY BONUS CHEQUE OF RS 10000 WITHIN 1 MONTH BU T UNFORTUNATELY IT HAVE BEEN 6MONTHS I HAVE NOT GOT ANY CHEQUE.I INQUIRED SO MANY TIMES FROM THE SHOWROOM BUT ALL IN VAIN.THIS IS SO DISAPPOINTING FOR US.I WILL BE GREATFUL TO U I[censored] TAKE STRICT ACTIONS AGAINST THIS.
                                        FOR:SHREE KRISHNA RESINS AND POLYMERS
                                        AMRITSAR
                                        (KUNAL KHANNA)
                                        my exchenge refund cheque rs.20000/- is not give it to me back.so please care about my complain
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