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Hyundai Motor India Complaints & Reviews

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L
lohit kumar mn
from Malappuram, Kerala
Sep 9, 2009
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Hi,

I bought hyundai car in 2006 and in the same year after 4 months i met with accident and car has been given to trident hyundai service station and they did body repair and charged me 2,80000 rs. after that problems started, first with ac compressor adn engine noise adn so many other problems..
ac compressor making noise and ac was also not at all effective and i went given my vehicle in the same service station . they checked and said ac compressor is gone it should be replaced and they replaced under warranty full ac assembly worth 24000 rs. after that it was not at all effective and every time i use give for service i use to say check ac is not effective and its making noise and all.. no ody did check adn but they use to say ac filter blocked it has to be cleaned and they use to charge me 1000 rs for cleaning... now in 2009 ac compressor completely not working and when i gave service now they checked and saying ac compressor assembly has to be replaced thats is because during accident repair fitting alighment is not proper so it affected ac compressor. but no when i gave the complaint to hyundai they dont even care and talk very rude and you did not come during warranty period and all... every time when i give for service they use to say its fine and every time ac filter clean and use to charge me.

now if i ask them to check and fix the problem they talk very rude and abusive.

how do i go about this, whom should contact. i spent almost 4 lakhs for just repair. im frustrated

please suggest and help me.


lohith
[protected]
Aug 14, 2020
Complaint marked as Resolved 
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    S
    sawan dhall
    from Ludhiana, Punjab
    Sep 6, 2009
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    my loan no;is l.a.f.e.r[protected] on the name of ramesh kumar.actually the problem is that we have given some cheques to icici bank for our car loan.but now they are saying that your some of the cheques are misplaced so give us the cash payment.and this is the big problem for us that if we gave them cash money and the cheques too than we will have to pay the double amount.so please give us the written that its the mistake of your company that the cheques are misplaced and please cancel those old cheques.after that we are ready to give our new cheques.
    Dear sir, pl dont buy this verna car, it is complant of tyre exhausting,
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      A
      Ankit Choudhary
      from Ahmedabad, Gujarat
      Sep 4, 2009
      Resolved
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      Dear Sir

      I have booked a Hyundai I10 Era from Sanjay Hyundai, Pune Maharastra on 4th July 09 by paying Rs 10000 toward booking. Later on 30th July’09 I paid Rs 70000 and Rs 20841 as the receipt for same has to be submitted to SBI for loan sanction.(Also Rs 2600 for Wheel cap)

      On 31st July ’09 I wanted to upgrade my model to Hyundai I10 Magna and was ready to pay the difference but it was told by Mr Girish Sharma Sales Manager, Sanjay Hyundai that I cannot upgrade my model as invoice for the Era has been billed. Also it was communicated that upgrading my car would incur me Rs 5000 toward cancellation. (Till this date SBI loan was not disbursed to Sanjay Hyundai)

      As a customer I never cancelled my booking and wanted to upgrade my model. Even the contract signed by me does not have any condition regarding upgrading the model.Two condition mentioned in the contract signed are listed below;-
      If you cancel the booking than you need to pay Rs 5000 toward charges
      If car is not delivered within 10 days from the day of booking than Dealer have the right to Re- allot the car.
      Since I was being charged Rs 5000 toward cancellation which forced me to switch my contract to some other dealer in Pune and I cancelled my booking date 31st July’09 and this time I booked my I10 Magna from Kundan Car Pvt Ltd date 1st Aug’09. Also more than 23 days have been passed for in all this incidence

      Later on that is on 3rd August 09 I visited Sanjay Hyundai General Manager and he told me that if i continue the contract with Sanjay Hyundai than they will not charge me Rs 5000 which was earlier charged as cancellation charges. On being told that I have already booked my car with Kundan car Pvt Ltd it was told that they will charge me Rs 3000 instead of Rs 5000.

      This instance made me realize that Hyundai Motor India rules differ from situation to situation because in first instance I was told I will be charged Rs 5000 for upgradation than later it was told that if I continue my booking with them than they will waive off the said amount and finally it was told that since I had cancelled my booking with Sanjay Hyundai they will charge me Rs 3000.

      If this communication would have been made on the day (31st July’09) when I came for upgrading the model than I would have never thought of canceling my booking with Sanjay Hyundai.

      For Hyundai motor I am still their proud customer and had no intention to cancel my booking with Sanjay Hyundai.

      Also, since I have applied for SBI loan of Rs 3 Lakh on the name of Sanjay Hyundai later the name change to Kudan car Pvt ltd made me lose Rs 1350 toward Stamp paper and Re-processing fee.

      Before writing this mail to Hyundai Motor i had personally written a letter to Mr Sunil Christian Partner Sanjay Hyundai but till date had not got any revert from his side.

      I wanted to have your personal intervention in the above mentioned case and refund of Rs 3000 which was charged to me unnecessary.(For becoming a customer of Hyundai ?)

      Looking for a positive revert or i will be left with no other option but to write a direct mail to Mr H.S Lheem MD Hyundai Motor India

      Also i wrote a email to Hyundai on this but the revert which i have got from Snajay Hyundai is ..let see how you get the money. Infact the Mr Girish Sharma Sales Manager Sanjay Hyundai told me that it no use lodging a complain with Hyundai as the matter will come back to him only. As of now he is the person who is behing this whole senario.

      Request you to pls help
      .

      Thanks and Regards

      Ankit Choudhary
      [protected]@gmail.com
      [protected]
      Aug 14, 2020
      Complaint marked as Resolved 

      Hyundai Motors India Ltd — Cancellation charges for upgrading my model from Era to Magna by Sanjay Hyundai Pune

      My compliaj Id is[protected]

      To
      Hyundai Motor India Pvt. Ltd.
      India.

      Sub: Cancellation charges for upgrading my model from Era to Magna by Sanjay Hyundai Pune

      Dear Sir

      I have booked a Hyundai I10 Era from Sanjay Hyundai, Pune Maharastra on 4th July 09 by paying Rs 10000 toward booking. Later on 30th July’09 I paid Rs 70000 and Rs 20841 as the receipt for same has to be submitted to SBI for loan sanction.(Also Rs 2600 for Wheel cap)

      On 31st July ’09 I wanted to upgrade my model to Hyundai I10 Magna and was ready to pay the difference but it was told by Mr Girish Sharma Sales Manager, Sanjay Hyundai that I cannot upgrade my model as invoice for the Era has been billed. Also it was communicated that upgrading my car would incur me Rs 5000 toward cancellation. (Till this date SBI loan was not disbursed to Sanjay Hyundai)

      As a customer I never cancelled my booking and wanted to upgrade my model. Even the contract signed by me does not have any condition regarding upgrading the model.Two condition mentioned in the contract signed are listed below;-
      If you cancel the booking than you need to pay Rs 5000 toward charges
      If car is not delivered within 10 days from the day of booking than Dealer have the right to Re- allot the car.
      Since I was being charged Rs 5000 toward cancellation which forced me to switch my contract to some other dealer in Pune and I cancelled my booking date 31st July’09 and this time I booked my I10 Magna from Kundan Car Pvt Ltd date 1st Aug’09. Also more than 23 days have been passed for in all this incidence

      Later on that is on 3rd August 09 I visited Sanjay Hyundai General Manager and he told me that if i continue the contract with Sanjay Hyundai than they will not charge me Rs 5000 which was earlier charged as cancellation charges. On being told that I have already booked my car with Kundan car Pvt Ltd it was told that they will charge me Rs 3000 instead of Rs 5000.

      This instance made me realize that Hyundai Motor India rules differ from situation to situation because in first instance I was told I will be charged Rs 5000 for upgradation than later it was told that if I continue my booking with them than they will waive off the said amount and finally it was told that since I had cancelled my booking with Sanjay Hyundai they will charge me Rs 3000.

      If this communication would have been made on the day (31st July’09) when I came for upgrading the model than I would have never thought of canceling my booking with Sanjay Hyundai.

      For Hyundai motor I am still their proud customer and had no intention to cancel my booking with Sanjay Hyundai.

      Also, since I have applied for SBI loan of Rs 3 Lakh on the name of Sanjay Hyundai later the name change to Kudan car Pvt ltd made me lose Rs 1350 toward Stamp paper and Re-processing fee.

      Before writing this mail to Hyundai Motor i had personally written a letter to Mr Sunil Christian Partner Sanjay Hyundai but till date had not got any revert from his side.

      I wanted to have your personal intervention in the above mentioned case and refund of Rs 3000 which was charged to me unnecessary.(For becoming a customer of Hyundai ?)

      Looking for a positive revert or i will be left with no other option but to write a direct mail to Mr H.S Lheem MD Hyundai Motor India

      Attached is the Payment Receipt of Sanjay Hyundai, Upgradation Letter form Era to Magna, SBI letter confirming name change to Kundan car, Final Settlement Letter from Sanjay Hyundai, Final settlemet cheque from Sanjay Hyundai


      Thanks and Regards

      Ankit Choudhary
      [protected]@gmail.com
      [protected]
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        N
        Neha Megta
        from Chennai, Tamil Nadu
        Sep 1, 2009
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        to,
        Whomsoever it may concern,

        i bought Hyundai i10 from a showroom in Khar, Hyundai continentals.
        i had a very bad experience initially in gatting the delivery of the car.
        there were all wrong committments from the dealer.
        anyways, service i received after the purchase proved that there was even worse to be experienced,
        my lock was changed thro company, it was not workin and the showroom people did not even bother to help me in that.
        then my car"s wiper stopped workin.
        i went to the service station at Kandivli.
        They refused to change the motor.
        i had a very bad time returnin home in heavy rains.
        then i went to Hyundai continentals showroom.
        they gave me an appointment after two days (imagine driving without wipers in rain!).
        they called me early in the morning with an intention to fix the problem same day.
        i did that only to find that certain parts were not available in the service station.
        they have now called me after 3 days.
        how much trouble im facing and how much petrol i have wasted runin here and there.
        i fail to understand how u can even think of compitting with Maruti and Toyota.
        there is much more to it.
        everything cant be written.
        however, i took a decesion not to recommend a Hyundai product to anyone.
        regards.
        Aug 14, 2020
        Complaint marked as Resolved 
        i have bought a new Hundai i10 from khanna motors in kanpur in the on 25th june this year. at the time of purchase i was told that i will be getting Rs 15000 as an exchange car bonus within 90 days since i had exchanged with an old car. But till date i have not recieved any check.I have contacted the salesman (Amrish) atleast 3 to 4 times but everytime i speak to him he tells me it will take another month. he doesent speak properly on the phone. If there is a mistake that i have done in purchasing a hundai car then please tell me that. kindly look into the matter and send me the check as soon as possible.
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          G
          Gaurav Srivastava
          from Hyderabad, Telangana
          Aug 31, 2009
          Resolved
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          I purchased my CAR (Hyundai GSL) on 08th Feb 2008 from Yusuf Sarai (New Delhi) show room. Below are car details:

          Registration Number: DL3CAP9272
          Chassis Number: MALAA51HR8M263844*A
          Engine Number: G4HG8M365033
          Month & Year of Manufacturing: Jan 2008.
          Model: Santro GLS (M).

          Clour of the vehicle: Bright Silver

          Below are insurance detail (renewed one):

          Policy Number: 312300/31/09/01/00002314 <New India Insurance Company Limited>

          I was clued-up that I will get the RC in 2-3 weeks. But I couldn’t get that as I was out of town for a good amount of time after that. When I came back and went to the show room for enquiry, that was shut forever by that time.

          I raised this concern to Hyundai customer care on July 20 2009 thru e-mail but still waiting for my car RC after so may follow ups. I definately get a call from the customer care/sales team but no result.
          Aug 14, 2020
          Complaint marked as Resolved 
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            G
            Geeta Arora
            from New Delhi, Delhi
            Aug 24, 2009
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            Hi

            This is Geeta Arora, I have purchased my new brand santro xing XO (top model) with CNG fitted by the authorized dealer HANS Hyundai, Moti Nagar in Sept, 2007.From the very begining I am facing problem with this car, initially there was misfiring problem - i.e. after every 1000 to 1500 kms, my car's spark plugs get short, so many times I went to authorized dealer HANS Hyundai to get it replaced.Everytime they repair/replace the wires, plugs etc.After that another problem has knocked into my car which was Pickup problem. again i visited to authorized workshop, they told me that "THE TIMING HAS RETIRED", very unknown term to me well they told the solution also which was CHANGE OF CRANK SHAFT alongwith the garari etc. So my car was dumped with workshop for 8-10 days.It was done in Feb' 2009.Well 1 or 1 and half months nice driving, royal feeling but again in April' 09, the same complaint arised, went to workshop, this time they serviced the vehicle and changed the plugs. Again after 2-3 months pickup of the car was only & only 20km/h, immd. stops if you try more than 20. Again called the pickup to take the car to their workshop and check the same.They took the car from my place on 13th Aug, 2009. On follow-ups with them, got the info that i would get my car on 23rd Aug, 2009 at 12 p.m. Before 11 itself i again got a call from workshop that he problem was resolved but when they were taking the test/trial of the car, it suddenly stopped, on asking reason, they said we also don't know but now we will check wriring etc, I asked them to gte the scanner done of my car, they said that on scanner nothing problem was indicating.So the car is still with them for their R&D.

            On 24th aug, 2009 I talked directly with Hyundai, and transferred the ownership to them as it's their product not HANS's home made, Well i don't wether anything will happen or not but i will surely wait for 2 more days after that i have decided to take a legal action against Hyundai, As due to this vehicle i am facing lot of problem as i am working and i need to take a private cab daily for office pick&drop.This car mently & financially harrassing me a lot.

            I myself feel the most dis-satisfied customer of hyundai.I will never recommend Hyundai to any one of my near & dears.

            Thanks
            Geeta
            Aug 14, 2020
            Complaint marked as Resolved 
            I Have Hyundai Santro!!! Car(UP 70 BV 8110) I purchased in[protected].The representative told me that the milage of car is gain but. After 1st Service of mY car the milage of my car is (Petrol:-6kmpl.and LPG:-7.5kmpl.).
            And i complaint several time but the costumer care of Hyundai telling me that he forward my complaint to the related department till last three month. now that my car is as it is till when i purchased.
            Shamim.
            kareli Kareli Allahabad.
            Mo.[protected].
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              Dr.N.Murugesa Thanu
              from Chennai, Tamil Nadu
              Aug 20, 2009
              Resolved
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              From
              Prof. Dr. N. Murugesa Thanu, cell [protected]
              Principal, ACT College of Engineering & Technology,
              Nelvoy 603 107, Kanchi puram (Dt), TN

              To
              Hyundai Motor India Ltd. Phone:[protected] Fax:[protected]
              Marketing & Sales Headquarters,
              A-30, Mohan Co-operative Industrial Area Phase-1,
              Mathura Road New Delhi - 110044

              REF: S[protected] dated11/08/2009
              SUB: Requisition to consider the customer complaint- reg.
              Sir,
              I have purchased my i20 Asta (TN 19 Z 2234) from Susee Cars Pvt. Ltd, Velore through ready cash on 03/07/2009. As I paid the prescribed amount, I was given information that I will get the warranty for 3 years. But today (11/08/2009) I got an intimation from Hyundai Motor India Ltd that my i20 (VIN MALBB51BR9M066557) third year warranty is only up to 60 thousand kilo meters. But while collecting money, the dealer did not mention this kilometer condition. So as your valuable and value added customer, I am not fully satisfied about your new condition. So I wish to withdraw my 3rd year warranty. I request you to kindly return my money and implement your new rule to new customers and not to existing customers. Expecting your positive and early reply.
              Regarding this problem, I talked to the Mr. G Shankar, Senior Sales Manager, Susee Automobile Pvt Ltd, New By Pass road, Vellore 632012 (TN). He promised to inform this matter to Hyundai Motor India ltd. Marketing & Sales Headquarters, A-30, Mohan Co-operative Industrial Area Phase-1, Mathura Road New Delhi, office. I did not get any right solution and reply from his end. And I dialed to[protected],[protected] and told my problem to customer care executives to register this complaint. Could you please consider my request and give a solution to my problem.
              Thanking you
              Yours sincerely


              (Dr. N.M. Thanu)
              Aug 14, 2020
              Complaint marked as Resolved 

              i20 Asta Hyundai Car — 3rd year warranty

              by paying right amount I got 3rd year warranty certificate for my Hundai i20 Asta Car. After a month Hundai company send another cerificate stating that 3rd year warranty is applicable upto 60, 000 Km. Are you belive this?
              Before collecting money, Hundai dealer promised 3rd year extended warranty for the car i20 asta. After collecting money from the customer, certificate says 3rd year warranty only upto 60, 000 KM.
              Is it Hundai company dealer mistake or company mistake

              Hyundai i20 Asta — requisition for Demo CD of i20 Asta :- reg.

              From
              Dr. N. Murugesa Thanu, [protected]@rediffmail.com [protected]
              Principal,
              ACT College of Engineering & Technology,
              Nelvoy, Chennai 603107.

              To
              The Hyundai Motor India Ltd.,
              Marketing & Sales Headquarters,
              A-30, Mohan Co-operative Industrial Area Phase-1,
              Mathura Road, New Delhi - 110044

              SUB : requisition for Demo CD of i20 Asta :- reg.

              Sir,

              Greetings from A.C.T. College of Engineering & Technology, Chennai.
              When Mr. Udayakumar, Sales Manager of Susee Cars Pvt Ltd, Vellore (TN) collected money for my Hyundai i20 ASTA on 4th July 2009 from my office, he promised to give the Demo CD along with the delivery of the vehicle. But now 2 months over. I dialed number of times to that dealer and talked. But they did not give it upto now. So I request you to kindly make arrangements to get it as early as possible.

              Thanking You,

              Yours sincerely





              Dr. N. Murugesa Thanu
              i clearly say its customer fault, in 3rd year warranty they have prescribed the kilometers in the brochure, he must have studied before applying it, also as a wellknown college principal he should go through all words before buying, its sad to be like this. any how the Hyundai peoples must solve this for Customer satisfaction.
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                R
                Ramesh
                from Bengaluru, Karnataka
                Aug 18, 2009
                Resolved
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                I bought a car from Hyundai Advantage Bangalore recently.

                They say that they do all the checks before buying or before selling. Please don't believe in this.

                My car had lots of issues and I had to fix it up. One of that was rear axle was bent and had to be replaced.

                You can rather buy it from private party for much cheaper price.
                Aug 14, 2020
                Complaint marked as Resolved 
                Sri ramesh ji You better buy the Maruti udyog ltd products like wagon R or some other because these products are available, and save your time and money because todays time if you buy car above the 10, 00, 000 budget you spend for maintance cost monthly and maintanaince is so that your pocket will not allow you.
                abcsdlkjfsdlkjjlkdsflkjsdfdsffsds

                Hyundai Advantage — PATHETIC SERVICE, HUMILIATION,FROM A BRAND LIKE HYUNDAI

                VERY POOR SERVICE AND RESPONSE FROM THE SO CALLED ONE OF THE LEADING CAR COMPANIE'S HUNDAI RESALE CAR SERVICE 'advantage' GOD KNOWS ADVANTAGE OF WHOM CUSTOMERS OR THE COMPANY, I HAD PURCHASED A SECOND HAND CAR IT HAS BEEN 9 DAYS FROM THE FIRST DAY OF DELIEVERY OF CAR THE COMPLAINS STARTED (WHERE ARE 147 CHECK POINTS)BUT NOBODY IS RESPONDING NOT ONLY THIS TILL DATE THEY HAVE EVEN NOT TRANSFERED THE CAR IN MY NAME THOUGH HAVE DONE FULL PAYMENT AT THE TIME OF DELIEVERY ONLY HAVE GOT RECEIPT ALSO,
                THE PERSONS WORKING IN THE advantage DEPT ARE VERY RUDE NOW AS THE PAYMENTS ARE BEING DONE.
                DUE TO PROBLEMS COMMING IN THE RUNNING OF THE CAR THE CAR IS STANDING IN MY HOME FROM LAST 5 DAYS AND NOBODY IS RESPONDING.
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                  D
                  Dr Anand Bhardwaj
                  from Kolkata, West Bengal
                  Aug 17, 2009
                  Resolved
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                  I got my car Verna serviced from HMP, New Delhi. Since then, there is some problem in AC cooling after the car was handed over to me after servicing. Since than I took my Hyundai Verna Car Reg. No. HR 29 Q 5789 to Hyundai Motor Plaza, Mathura Road, New Delhi INDIA for air conditioning problem, but during last 3-4 visits, always they topped up the gas and told me this is OK now, but after 2 days, the ac starts losing work. Taking to service centre is very much tiring especially repeatedly. It seems that Hyudai is shirking to replace the problematic parts of my car, because it is in warranty. This attitude is not appreciable and filling hate for Hyundai in my mind. Can any senior intervene in this regard?? Dr. Anand Bhardwaj [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  same problem with my hyundai santro.my cars ac unit was replaced when i made a complaint that some noise was coming from my cars steering. now the problem was magnified and the steering was almost like jammed .now they are not willing to replace the component and escaping that warranty has been expired.dont leave them during the warrany period otherwise yow will also get the same reply from the hyundai people.they dont behave like corporates or MNCs.just local made
                  its utter waste to post a complaint to this site. they do nothing except posting it. pls mail me .i will gaive one mail id if hyundai care. they will respond better.
                  Regret to inform you, i have bought verna diesel car from jalandhar kosomoDEALER IN, NOV v2007, with in 28000km runing, four tyres worn out inner side, Car is regular going as per maintenece schdule for servicing, This unpleasant expereince with hyundai product become nightmare for me, car is still under warranty, pl suggest, how you can help for replace these tyres and this defect from the car, looking your postive response
                  wirh regrds
                  lAKHBIR SINGH
                  CELL NO,[protected]
                  Poor Initial pick up reg.-- vechicle VERNA CRDI[protected]KM .

                  im a regular visiter to your Madurai service centre with a one same complaint. The vechicle is not giving the initial pick up. This is noted after the second service which is done at popular Hyundai Muvattupuzha, Kerala. All those days the perfomence was good but after the service the initial pick up come down.They told that the TURBO is not working, it may take one month to re-place the Turbo, which is not available .I informed this matter to the Hyundi chennai custmor care, as per them i send the vechicle to Mudarai service centre from were i purchased the vechicle.They told me that the Turbo is working. Whatever it is im wasting my time and money, they are not yet rectified the complaint.Last week againmy vechicle visited the same service centre now pick up is in the same condition but SMOK is very high?????????Till the date nothing happend except wasting my money.

                  Taking to service centre is very much tiring especially repeatedly. It seems that Hyudai is shirking to replace the problematic parts of my car, because it is in warranty. This attitude is not appreciable and filling hate for Hyundai in my mind. Can any senior intervene in this regard?? +[protected]
                  verna sx car break is not good
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                    A
                    amit kumar
                    from Mumbai, Maharashtra
                    Aug 16, 2009
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                    sir
                    main haryana state district rohtak ka rhne wala hu. aapki jo yahan srishti hyundai k naam se jo co. hai usme hme bhut dikat aa rhi hai aaj se lagbhag 1mahine phle meri gaadi jo maine isi saal li hai uske staring main awaz ki complaint dikhane k liye di thi jo unhone 1 week rkh kr mujjhe wapis de di or thik bhi nhi kri meri gaadi ka accident work bhi tha jo Mr. Amit chauhan ne thik kr diya tha main aaj apni gaadi deep hyundai main work k liye khdi krke aaya hu meri gaadi ka no. hai HR 12 M 2050. mujhe apni gaadi srvice krvane or repairing krvane k liye delhi jana pdta hai.
                    thank you
                    balaji hyundai at muzaffarpur bihar is a big cheater, liar, and misbehaving.it seems hyundai company too is unresponsive to the complain of customer.
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                      S
                      Sachin Behl
                      from Delhi, Delhi
                      Aug 13, 2009
                      Resolved
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                      Resolved

                      Dear Sir,

                      I purchased getz in the year 2006 from hans hyundai and at this point of time i have used that car for around 28000 km and as the car was not running fine and when i get it checked from the vendor for allignment purpose firstly he said that there is somw issue with the fuel pump of the car so i get it replaced and then today when there was problem in the pick up of the car then i get to know that i need to change my car tyres aswell whearas in just 28000kms the car requires the tyre replacement...really strange and unable to understand what kinda quality Hyundai is providing to the customers...JUST TO SHOW THEIR CUSTOMERS THAT THEY ARE PROVIDING LUXIOURIOUS CARS FOR LESS PRICE NOW HYUNDAI HAS STARTED COMPROMISING WITH THE QULAITY..i have 3 more cars and it has been with me for more than 6-7 years with approx 45k-50kms been used and i never changed any tyres,
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      realy the car hyundai getz is really very poor.
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                        P
                        Preetam Chatterji
                        from Pune, Maharashtra
                        Aug 13, 2009
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                        This is to bring to your notice the level of extreme harassment created to the customers like me “Preetam chatterji”, who had visited “Spring Hyundai” workshop for a regular paid servicing & check. I had initially come with a Rs.[protected]/- budget but after initial checkup by the concerned service advisor, he gave me an estimated amount of Rs.5300/- which was mutually agreed upon and said that they take the estimate on the higher side generally & that it may be less but not exceed the estimated amount.
                        Then, later he called me up next day i.e on 30/07/2009 which was the promised date for delivery, instead to ask me whether I agree to add & assembly the “Actuator assy – Idle speed”, which needed to be changed in my car amounting to an addition of Rs.5000 approx in the estimate.
                        After I agreed on it and later today i.e on 2nd Aug09, when I went to the “Spring Hyndai – workshop” ( A Unit of M/s.Cascade Commerce pvt.Ltd, 129A, South Tangra Rd, Kolkata – 700046, WB) to take the final delivery of my car I got a whopping gigantic bill of Rs.13, 206/- that was a shock of a lifetime.
                        On enquiring repeatedly about the gigantic bill & the unnecessary & unwanted additions in the material (extra components) & labour costs attached to my final bill, I was told that if I don’t pay up then those extra parts & components that are fitted later in my car shall be taken out from it so that the bill fits my total budget expectation i.e not exceeding Rs.9000/- approx.
                        The fault clearly is not with “Anup”, the concerned service advisor as he gave me the estimate & also the Actuator price based on the faulty, obsolete & non-updated price displayed in your system. Even, the manager of the Hyundai workshop agreed & accepted my claim o[censored]sing a faulty system with faulty pricing, but did not offer any help or assistance to me to resolve the issue whatsoever. He didn’t even have the time other than just discussing on their faulty system & display of prices of various parts & components of the cars.
                        I want justice from the Director of the Consumer affairs & fair business practices of Hyundai – India & need the extra money to be compensated to me that I had to shell out for a default system displaying wrong pricing of parts & components thereby increasing the estimate & final bill exponentially to unbelievable heights beyond our paying capacity.
                        Waiting for your earliest convenient reply asap.

                        Thanks & Warm Regards
                        Preetam Chatterji
                        Mobile: [protected]
                        Addr (Res): G-107, Block – F, New Alipore. Kolkata – 53.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          S
                          Senthilkumaravel
                          from Chennai, Tamil Nadu
                          Aug 12, 2009
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                          Dear Sir / Madam.

                          I have applied for Top up Loan in HDFC Bank. During the loan process, the representative informed me that loan process has been stopped due to non payment of Credit card in CITIBANK & AMEX BANK. This information was received from the SATYAM & CIBIL Report. But till now i have not even applied for a credit card and iam not holding any credit card. This information i have passed on to CIBIL Executive through phone on 06.08.2009. As per CIBIL Executive instruction iam sending this mail. CIBIL sent to their report herewith writedown
                          With reference to your mail, please find the updated status of the control number[protected] as follows:

                          AccountNum: 14036803
                          Reported By: HDFC BANK
                          Account Type: PERSONALLOAN
                          Ownership: INDIVIDUAL
                          Date Reported:[protected]
                          Open Date:[protected]
                          Amount Overdue:0

                          Thanks & Regards

                          Nayab patel.

                          This document is classified as : (-) Public (-) Internal (X) Private (-) Departmental (-) Confidential


                          Personal Details :

                          Name : M.Senthil Kumaravel
                          DOB : 04.03.1979
                          Communication address : No. A2 397. Kendriya Vihar
                          Vellapanchavadi
                          Chennai - 600077

                          Mobile no : +91 [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          kindly clear my credit card issue .Pls kind needful
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                            S
                            sanjay phatak
                            from Bengaluru, Karnataka
                            Aug 12, 2009
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                            To All the people who think of buying a hyundai product from pune through kothari hyundai: Read on:

                            We own a Hyundai Verna petrol car which we bought on 02/08/2007 through Kothari Hyundai. Recently on 04/08/2009 we experienced some problem with the gear shifting. It suddenly started giving such problem. When we called upon breakdown service, they too wore not able to identify the problem (still charging Rs.270 for the same). Next day i.e 05/08/2009 i took the car to the service station at bopodi. There they took the vehicle for problem solving. The first diagnosis of theirs was of the Cable Assy to be inactive and suggested to replace, which they did. I took the delivery of the car on 07/08.2009 after paying Rs.2528/-. That time the gear shift problem was not there. Next day i.e 08/08/2009 when after driving the car for 40 km, again the primary problem re-occurred. For which i again i submitted the car to the service station. Now to my surprise this time after two working days i.e 12/08/2009 they said the Clutch plates, pressure plates had to be changed because the pressure plates wore fully burnt down. This time the bill was Rs.6447/- I had an argument with the manager where he deducted the labour charges for the same. Well now we have some questions to be answered:

                            1. Why was the diagnosis not fully efficient at the first place?
                            2. Why the gear box and the clutch plates, pressure plates not checked at the first place?
                            3. Was the cable replacement necessary or was it changed because of poor diagnosis?
                            4. Do really the clutch plates, pressure plates affect by just driving 40 km?

                            This all cost us 7 days along with the repairing charges plus the anguish as an addition.

                            We already use three Hyundai cars in our family collectively for past nine years. This is for the first time we are facing such problem. The product is undoubtedly best but the after sales service needs to be well handled and also hidden costs such as breakdown service should not be charged if the problem is not solved.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              R
                              Ramana Reddy
                              from Bengaluru, Karnataka
                              Aug 11, 2009
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                              I have booked the car I20 Magna from showroom ADVAITH HYUNDAI, #41/2, Devarabeesanahalli, Varthur Hobli, Outer Ring Road, Opp. Intel Software Ltd., Bangalore - 560103.
                              I have booked the card on 9-Jul-2009, I have paid the amount 10, 000 as booking amount. Delivery date was given as 9-Aug-2009. I wanted to have the car by 9-Aug-2009 because my marriage date is on 10-Aug-2009.
                              I have asked the sales representative clearly whether they can deliver on that date or not, they have promised to deliver the car by 9-Aug-2009.
                              I have paid the balance amount 555302 R/- (305302 in cash, 250000 as DD from SBT) on 05-Aug-2009, on that day also I have asked the showroom people clearly whether they can deliver the car on 09-Aug-2009 because I wanted to have the car for my wedding day(10-Aug-2009). If they had told that they could not deliver the car on 9-Aug-2009, I would have canceled it and gone for I10 and would have owned a car by my last wedding day (10-Aug-2009).
                              I have canceled the confirmed booking of Swift. In this cancelation I have lost 5, 000 R/-. This point was also told to the showroom people before booking the car I20 Magna on 09-Aug-2009. They never inform the status of the booking or received our the calls. We have to walk-into the showroom to get the status. Now they say that it will take another 15days for delivery and have not confirm the date of delivery.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              All loosers are sitting at Advaith Outer ring road showroom.They should all be made to stand in line and kicked at their fat bumps.
                              Specially two most foolish sales guys Santosh and Dayanand.
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                                chandan kataruka
                                from Pune, Maharashtra
                                Aug 11, 2009
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                                spring's hyundai, kolkata is really impossible net i[censored] get with them for once also, i don't understand how hyundai have given them 2 dealership even they r not even capable to handle one also, i purchased one i10 magna and treated as if i have made a big mistake on every steps of my ssi experiance, the manager clearly told that i m not at all making any obligation if i m a buyer, it is my problem if i need a car... lot of thing to communicate or can say that words can never end... just in single line from md to sales consultant with whom i had the worst experiance are really un tollerable, they r just like if they sales then they r right, apart then extra money commitment from mine side none of the things had been fullfiled, just a request to please get help me to collect atleast what is necessary.
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                                  PS.MOORTHY
                                  from Hyderabad, Telangana
                                  Aug 8, 2009
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                                  I bought Hyundai i10 (TN 09 AZ 9682) in exchange for maruthi 800 (TN 01Q4473) during april[protected].from DSC hyundai show room, nandanam. T.Nagar, chennai. one mr harish have attended & have committed that transfer certificate / exchange bonus of Rs 10000/ -will come to me with in 2-3 months.

                                  After said period, i have been following with Mr harish / Mr.Iqbalfathak manager more than 25 times. there was absolutly no resposne or infact irrsponsible answer. each time they bluff that i will get it with in a week. after a week if i follow up, again they say it will take one more week.

                                  TILL today[protected], i have not received anything from them, even for the new car they took 2 months to give the RC BOOK. that too, after many folloup. i am really ashamed that i have wrongly choosen hyundai products. i have suggested many of relatives / friends not to go for hyundai products bcoz of such a worst type of post sale serive

                                  i need trtansfer certificate / rs 10000/- bouns with in a week otherwise i will take legal action against dsc hyundai

                                  moorthy
                                  DSC has changed its stand in recent times. I bought an i10 in June and after promising at the time of booking that the exchange bonus will be received within 60 days, they are now saying that the processing time is 6 months and that I should expect to receive the bonus in January 2010. Let us keep fingers crossed that we will, in fact, receive it some day.
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                                    R
                                    rajni malhotra
                                    from New Delhi, Delhi
                                    Aug 7, 2009
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                                    Sir,
                                    I had booked a white Hyundai I-20 on[protected] and was assured that the car will be delivered to me within maximum peroid of 1 month n after regular delays till date i m forced to launch a compliant against the company n showroom.I had booked my car at hans hyundai showroom in moti nagar.my reciept no: is PR[protected] AND MY BOOKING NO: IS 236 .I will be glad if some immediate and effective is taken regarding this matter as soon as possible. Thanks.

                                    Yours Faithfully,
                                    Rajni Malhotra
                                    [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    I quite agree with the experience of Rajni Malhotra. I booked an I20 on 02.08.2009 at Kun Hyundai Pondicherry and was promised delivery on or before 31st August. The dealer also insisted on payment of Rs.50K as advance and the same was also paid. But till 31st August 2009 no signs of delivery and when I visited the show room today I was informed that the delivery will be made by 10th August 2009. When I sought for a written commitment. No commitment made by dealer. I also insisted for an order reference today and was given S[protected]cn005. Awaiting to hear from the dealer further. One good feature is the Sales guy responds and picks up every call of mine and answers. But that does not solve the problem. With all this we hear the news that HMIL is planning to export I 20. I am at a loss to understand the strategy of HMIL. Is it they are delaying deliveries fearing that customers will demand discounts if I 20 is delivered on time.
                                    delivery delayed
                                    Sir,
                                    I had booked a white Hyundai I-20 on[protected] and was assured that the car will be delivered to me within maximum peroid of 1 month n after regular delays till date i m forced to launch a compliant against the company n showroom.I had booked my car at Shivnarth showroom at Jagdalpur(C.G.).my I will be glad if some immediate and effective is taken regarding this matter as soon as possible. Thanks.
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                                      V
                                      vijay kumar
                                      from Hyderabad, Telangana
                                      Aug 6, 2009
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                                      dear sir,
                                      this is vijay kumar of A.P have been driving santro since May 2006.As this was my first car, my knowledge reg maneuvering is novice then.when ever i used to drive my friends santro i felt the steering was light and easier to rotate than my car.this was brought to the notice of a hyundai serviceman in kusalav hyundai, VIJAYAWADA, A.P. The reply was every thing was normal, as this was a new vehicle you were feeling like this.After few more months again I observed some sound.Then they replaced the AC coil and said the problem would not repeat again. I was satisfied with this answer, for two years, when i was on a drive to HYDERABAD on July 2008 i heard some click...click... some abnormal sounds from my car.The very next morning i visited KUN UNITED, a HYUNDAI dealer in HYDERABAD, the service personnel said' the car was o.k there was no sounds'.Really there were no sounds.From then onwards the problem was recurring now and then.i was unable to diagnose the correct problem.Few months back the sound was magnified. The service personnel in HYDERABAD said there was a manufacturing defect in the steering, the oil was leaking slightly and the entire steering suspension has to be changed which would cost around Rs20000. He also mentioned as it was was the third year the customer has to bear the total amount.Now the carper under the driver floor mat is fully wet with oil and became very ugly to step in to the car.
                                      My question is to a problem that occurred at the mfg. itself, why i have to suffer like this?
                                      As i am unaware of the exact problem that happened like this.But i am regularly servicing the vehicle at the company outlets only ..At least they should have noticed this.every time they said ok, and finally when it magnified the problem came out.

                                      please do the needful in this regard


                                      with regards
                                      vijay kumar

                                      hyundai/santro car — Smart Card Not Received

                                      Hi,
                                      I Sanjeev Kumar i have purched santro car(DL2CAE-6978)from MGF Hyundai karol bagh Delhi on 29 Nov 2009.i am not recived smart card.please help me.
                                      Thanks
                                      Sanjeev Kumar
                                      [protected]
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                                        M
                                        Mr. V G PATHAK
                                        from Mumbai, Maharashtra
                                        Aug 6, 2009
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                                        I have purchased Hyundai Getz car (second car for my family) from your dealer at Surat on 16th January, 2009.

                                        The engine number is G4EA8M197119 and chassis number is MALBT51HR8MO90254.

                                        1) Kindly let me know the capacity of this engine as soon as possible.

                                        I was promised "Corporate Discount" within three months of purchase. I was asked to provide ID card and latest payslip copy which was promptly provided.

                                        Even after 7 months of purchase, I have not recieved the cheque.

                                        2) Kindly ensure that it is sent to me in next three days.


                                        Even though the car is costlier than Maruti Deluxe, the service has been very poor. Response from your dealer has been unsatisfactory completely.

                                        I have used all channels of communication in last seven months, including writing mails to you but has not helped at all.

                                        I don't think that I shall recommend or purchase any other hyundai car in future.

                                        Hyundai Motor India Limited — Willful misguidance and forgery of documents

                                        I have purchased Hyundai Getz car (second car for my family) from your dealer at Surat on 16th January, 2009.

                                        The engine number is G4EA8M197119 and chassis number is MALBT51HR8MO90254.

                                        1) Kindly let me know the capacity of this engine as soon as possible.

                                        I was promised "Corporate Discount" within three months of purchase. I was asked to provide ID card and latest payslip copy which was promptly provided.

                                        Even after 4.5 months of purchase, I have not recieved the cheque.

                                        2) Kindly ensure that it is sent to me in next three days.

                                        When I gave my vehicle for first service, it was taken to a free service camp shed (created temporarily) and no oil etc. was changed.

                                        3) Kindly arrange immediately to do so.

                                        Even though the car is costlier than Maruti Deluxe, the service has been very poor. Response from your dealer has been unsatisfactory completely.

                                        I have used all channels of communication in last four months, including writing mail to you but has not helped at all.
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