Hyundai Motor India Complaints & Reviews

i20 Asta Hyundai Car — 3rd year warranty

by paying right amount I got 3rd year warranty certificate for my Hundai i20 Asta Car. After a month Hundai company send another cerificate stating that 3rd year warranty is applicable upto 60, 000 Km. Are you belive this?

Before collecting money, Hundai dealer promised 3rd year extended warranty for the car i20 asta. After collecting money from the customer, certificate says 3rd year warranty only upto 60, 000 KM.
Is it Hundai company dealer mistake or company mistake

Hyundai i20 Asta — requisition for Demo CD of i20 Asta :- reg.

From
Dr. N. Murugesa Thanu, [protected]@rediffmail.com [protected]
Principal,
ACT College of Engineering & Technology,
Nelvoy, Chennai 603107.

To
The Hyundai Motor India Ltd.,
Marketing & Sales Headquarters,
A-30, Mohan Co-operative Industrial Area Phase-1,
Mathura Road, New Delhi - 110044

SUB : requisition for Demo CD of i20 Asta :- reg.

Sir,

Greetings from A.C.T. College of Engineering & Technology, Chennai.
When Mr. Udayakumar, Sales Manager of Susee Cars Pvt Ltd, Vellore (TN) collected money for my Hyundai i20 ASTA on 4th July 2009 from my office, he promised to give the Demo CD along with the delivery of the vehicle. But now 2 months over. I dialed number of times to that dealer and talked. But they did not give it upto now. So I request you to kindly make arrangements to get it as early as possible.

Thanking You,

Yours sincerely





Dr. N. Murugesa Thanu

i clearly say its customer fault, in 3rd year warranty they have prescribed the kilometers in the brochure, he must have studied before applying it, also as a wellknown college principal he should go through all words before buying, its sad to be like this. any how the Hyundai peoples must solve this for Customer satisfaction.

Sri ramesh ji You better buy the Maruti udyog ltd products like wagon R or some other because these products are available, and save your time and money because todays time if you buy car above the 10, 00, 000 budget you spend for maintance cost monthly and maintanaince is so that your pocket will not allow you.

abcsdlkjfsdlkjjlkdsflkjsdfdsffsds

Hyundai Advantage — PATHETIC SERVICE, HUMILIATION,FROM A BRAND LIKE HYUNDAI

VERY POOR SERVICE AND RESPONSE FROM THE SO CALLED ONE OF THE LEADING CAR COMPANIE'S HUNDAI RESALE CAR SERVICE 'advantage' GOD KNOWS ADVANTAGE OF WHOM CUSTOMERS OR THE COMPANY, I HAD PURCHASED A SECOND HAND CAR IT HAS BEEN 9 DAYS FROM THE FIRST DAY OF DELIEVERY OF CAR THE COMPLAINS STARTED (WHERE ARE 147 CHECK POINTS)BUT NOBODY IS RESPONDING NOT ONLY THIS TILL DATE THEY HAVE EVEN NOT TRANSFERED THE CAR IN MY NAME THOUGH HAVE DONE FULL PAYMENT AT THE TIME OF DELIEVERY ONLY HAVE GOT RECEIPT ALSO,
THE PERSONS WORKING IN THE advantage DEPT ARE VERY RUDE NOW AS THE PAYMENTS ARE BEING DONE.
DUE TO PROBLEMS COMMING IN THE RUNNING OF THE CAR THE CAR IS STANDING IN MY HOME FROM LAST 5 DAYS AND NOBODY IS RESPONDING.

same problem with my hyundai santro.my cars ac unit was replaced when i made a complaint that some noise was coming from my cars steering. now the problem was magnified and the steering was almost like jammed .now they are not willing to replace the component and escaping that warranty has been expired.dont leave them during the warrany period otherwise yow will also get the same reply from the hyundai people.they dont behave like corporates or MNCs.just local made
its utter waste to post a complaint to this site. they do nothing except posting it. pls mail me .i will gaive one mail id if hyundai care. they will respond better.

Regret to inform you, i have bought verna diesel car from jalandhar kosomoDEALER IN, NOV v2007, with in 28000km runing, four tyres worn out inner side, Car is regular going as per maintenece schdule for servicing, This unpleasant expereince with hyundai product become nightmare for me, car is still under warranty, pl suggest, how you can help for replace these tyres and this defect from the car, looking your postive response
wirh regrds
lAKHBIR SINGH
CELL NO,[protected]

Poor Initial pick up reg.-- vechicle VERNA CRDI[protected]KM .

im a regular visiter to your Madurai service centre with a one same complaint. The vechicle is not giving the initial pick up. This is noted after the second service which is done at popular Hyundai Muvattupuzha, Kerala. All those days the perfomence was good but after the service the initial pick up come down.They told that the TURBO is not working, it may take one month to re-place the Turbo, which is not available .I informed this matter to the Hyundi chennai custmor care, as per them i send the vechicle to Mudarai service centre from were i purchased the vechicle.They told me that the Turbo is working. Whatever it is im wasting my time and money, they are not yet rectified the complaint.Last week againmy vechicle visited the same service centre now pick up is in the same condition but SMOK is very high?????????Till the date nothing happend except wasting my money.

Taking to service centre is very much tiring especially repeatedly. It seems that Hyudai is shirking to replace the problematic parts of my car, because it is in warranty. This attitude is not appreciable and filling hate for Hyundai in my mind. Can any senior intervene in this regard?? +[protected]

verna sx car break is not good

balaji hyundai at muzaffarpur bihar is a big cheater, liar, and misbehaving.it seems hyundai company too is unresponsive to the complain of customer.

realy the car hyundai getz is really very poor.

kindly clear my credit card issue .Pls kind needful

All loosers are sitting at Advaith Outer ring road showroom.They should all be made to stand in line and kicked at their fat bumps.
Specially two most foolish sales guys Santosh and Dayanand.

DSC has changed its stand in recent times. I bought an i10 in June and after promising at the time of booking that the exchange bonus will be received within 60 days, they are now saying that the processing time is 6 months and that I should expect to receive the bonus in January 2010. Let us keep fingers crossed that we will, in fact, receive it some day.

I quite agree with the experience of Rajni Malhotra. I booked an I20 on 02.08.2009 at Kun Hyundai Pondicherry and was promised delivery on or before 31st August. The dealer also insisted on payment of Rs.50K as advance and the same was also paid. But till 31st August 2009 no signs of delivery and when I visited the show room today I was informed that the delivery will be made by 10th August 2009. When I sought for a written commitment. No commitment made by dealer. I also insisted for an order reference today and was given S[protected]cn005. Awaiting to hear from the dealer further. One good feature is the Sales guy responds and picks up every call of mine and answers. But that does not solve the problem. With all this we hear the news that HMIL is planning to export I 20. I am at a loss to understand the strategy of HMIL. Is it they are delaying deliveries fearing that customers will demand discounts if I 20 is delivered on time.

delivery delayed
Sir,
I had booked a white Hyundai I-20 on[protected] and was assured that the car will be delivered to me within maximum peroid of 1 month n after regular delays till date i m forced to launch a compliant against the company n showroom.I had booked my car at Shivnarth showroom at Jagdalpur(C.G.).my I will be glad if some immediate and effective is taken regarding this matter as soon as possible. Thanks.

hyundai/santro car — Smart Card Not Received

Hi,
I Sanjeev Kumar i have purched santro car(DL2CAE-6978)from MGF Hyundai karol bagh Delhi on 29 Nov 2009.i am not recived smart card.please help me.
Thanks
Sanjeev Kumar
[protected]

Hyundai Motor India Limited — Willful misguidance and forgery of documents

I have purchased Hyundai Getz car (second car for my family) from your dealer at Surat on 16th January, 2009.

The engine number is G4EA8M197119 and chassis number is MALBT51HR8MO90254.

1) Kindly let me know the capacity of this engine as soon as possible.

I was promised "Corporate Discount" within three months of purchase. I was asked to provide ID card and latest payslip copy which was promptly provided.

Even after 4.5 months of purchase, I have not recieved the cheque.

2) Kindly ensure that it is sent to me in next three days.

When I gave my vehicle for first service, it was taken to a free service camp shed (created temporarily) and no oil etc. was changed.

3) Kindly arrange immediately to do so.

Even though the car is costlier than Maruti Deluxe, the service has been very poor. Response from your dealer has been unsatisfactory completely.

I have used all channels of communication in last four months, including writing mail to you but has not helped at all.

Dear All,
This is Raj from Bangalore, I have 3 month old i10 Magna 1.2 Kappa silver: I have seen two problems
1. Break peddle jamming-for every alterante kilometer drive
2. Free steering wheel -i.e you can steer without any action on wheels...

Has any one come across such problems if yes, how did they rectified..


Thanks

I bought an i10 on 10 September 2008, three days ago ESP signal appears while driving.Yesterday, 4 June 2012 I sent my car to the nearest Hyundai dealer at Hyumal Trading Sdn Bhd, Jalan Johor Jaya, Taman Perindustrian Plantong, JB. After checked the car, I was informed that I need to spend more than RM 6000.00 for the power steering replacement parts. I got a shock and felt it was unfair to me since my car is only 3+ years old only. I asked for warranty information, the manager was kind to tell me that the power steering parts are available for five years warranty but just because I did not follow the periodic maintenance service at the service centre so I couldn't claim for the warranty. But it was never informed when I purchased the car. After discussion with the manager, he made a call and finally offer a 20% discount for the payment of the replacement parts. I send this email to request how good the quality is for the i10 ?

u r distributor of raigarh " garg hyundai" does not provides good or satisfactory service . im not satisfied with his service. regular problems are coming in my car & im really disappointed with his service. so plz take my request seriously ask him to take care of his customers. my contact number is [protected]

sorry to inform you that im facing more difficulties with the produt from you- santro black one, as i have complained before also, but there was no response from hyundai showroom at kottayam.i bought the vehicle from MGM and due to unsatifactory service i changed to popular still now also im not satisfied because every day my vehicle is in workshope with some difficulties.so if this letter can do any neccesary measures from your part please do it at the earliest otherwise im planning to move legally
my no: is [protected]

HMI doesn't respond at all. Probably, they wait for your patience till you go to consumer forum and complain.

To
Hyundai Motor India Pvt. Ltd.
India.

Sub: Cancellation charges for upgrading my model from Era to Magna by Sanjay Hyundai Pune

Dear Sir

I have booked a Hyundai I10 Era from Sanjay Hyundai, Pune Maharastra on 4th July 09 by paying Rs 10000 toward booking. Later on 30th July’09 I paid Rs 70000 and Rs 20841 as the receipt for same has to be submitted to SBI for loan sanction.(Also Rs 2600 for Wheel cap)

On 31st July ’09 I wanted to upgrade my model to Hyundai I10 Magna and was ready to pay the difference but it was told by Mr Girish Sharma Sales Manager, Sanjay Hyundai that I cannot upgrade my model as invoice for the Era has been billed. Also it was communicated that upgrading my car would incur me Rs 5000 toward cancellation. (Till this date SBI loan was not disbursed to Sanjay Hyundai)

As a customer I never cancelled my booking and wanted to upgrade my model. Even the contract signed by me does not have any condition regarding upgrading the model.Two condition mentioned in the contract signed are listed below;-
If you cancel the booking than you need to pay Rs 5000 toward charges
If car is not delivered within 10 days from the day of booking than Dealer have the right to Re- allot the car.
Since I was being charged Rs 5000 toward cancellation which forced me to switch my contract to some other dealer in Pune and I cancelled my booking date 31st July’09 and this time I booked my I10 Magna from Kundan Car Pvt Ltd date 1st Aug’09. Also more than 23 days have been passed for in all this incidence

Later on that is on 3rd August 09 I visited Sanjay Hyundai General Manager and he told me that if i continue the contract with Sanjay Hyundai than they will not charge me Rs 5000 which was earlier charged as cancellation charges. On being told that I have already booked my car with Kundan car Pvt Ltd it was told that they will charge me Rs 3000 instead of Rs 5000.

This instance made me realize that Hyundai Motor India rules differ from situation to situation because in first instance I was told I will be charged Rs 5000 for upgradation than later it was told that if I continue my booking with them than they will waive off the said amount and finally it was told that since I had cancelled my booking with Sanjay Hyundai they will charge me Rs 3000.

If this communication would have been made on the day (31st July’09) when I came for upgrading the model than I would have never thought of canceling my booking with Sanjay Hyundai.

For Hyundai motor I am still their proud customer and had no intention to cancel my booking with Sanjay Hyundai.

Also, since I have applied for SBI loan of Rs 3 Lakh on the name of Sanjay Hyundai later the name change to Kudan car Pvt ltd made me lose Rs 1350 toward Stamp paper and Re-processing fee.

Before writing this mail to Hyundai Motor i had personally written a letter to Mr Sunil Christian Partner Sanjay Hyundai but till date had not got any revert from his side.

I wanted to have your personal intervention in the above mentioned case and refund of Rs 3000 which was charged to me unnecessary.(For becoming a customer of Hyundai ?)

Looking for a positive revert or i will be left with no other option but to write a direct mail to Mr H.S Lheem MD Hyundai Motor India

Attached is the Payment Receipt of Sanjay Hyundai, Upgradation Letter form Era to Magna, SBI letter confirming name change to Kundan car, Final Settlement Letter from Sanjay Hyundai, Final settlemet cheque from Sanjay Hyundai


Thanks and Regards

Ankit Choudhary
[protected]@gmail.com
[protected]

just sue those Koreans...making merry with our hard earned money

Compaint against unnecessary marking call from concept hyndai

Dear Sir
Compaint against unnecessary marking call from concept hyndai even after intimating refusing the hyndai car- Please help and confirm thanks Ravi

I had the same thing happen to my 2008 Hyundai Sonnata. I closed my driver side door as I was getting into the car to drive and the rear windshield shattered. No accident or damage to the window or rest of the car. I was told by the company that this never happened and not a factory install problem. Did you get this resolved? I had to pay for a new rear windshield.

I had bought this Elite i20 (asta) variant which had a faulty ABS system and resulted in an accident leaving a co-passenger injured. Subsequently although I raised a complaint with the dealer and wrote an email to the customer care of Hyundai atleast 4 to 5 times, I have not received any response from the Hyundai team. Further, I also happened to call the customer care and place a complaint but still no success. It has been almost one month since when my brand new car is lying in the workshop with neither the parts being replaced nor a technician from Hyundai responding appropriately on the technical aspect.

Product: Hyundai i10 Sportz
Year of Purchase: 30 May 2013
Issues reported: Brakes not working as intended, Tires always losing air From the time of purchase

Ive been reporting these issues to the Hyundai Service Center and the response from them has been really poor. I've spoken to various car owners (Hyundai and non-Hyundai), and they all say this is unusual that in 2 years of purchase a car has to go through a lot of servicing. I do very little driving and am a very careful driver since this is my first car.

I've had to make the following purchases of new components in the car in just 2 years.
1. Cylinder Assy - Brake Master
2. Cap Assy - Fuel Filler
3. Arm Complete - LWR, RH
4. Link Assy - Front Stabiliz * 2
5. Gear Assy - Steering

Each time I give for servicing they charge me bills of 5-6k INR. Since I'm not very car savvy and have a family consisting of elderly parents, pregnant wife I do not want to take any chances on the car safety. Therefore, I comply in to the charges. I spoke to many car magainze/webiste experts and car enthusiasts who say a new car of 2 years shouldn't have this much of work going on. I feel I have been duped of a faulty product. I have bought this car on a loan and really am in a dilemma.

Also they never find out the issues in the free services and I always have to give the car again post service for more check ups when they charge me these exorbitant bills.

I really hope you can help me out here. Thanking in advance.

my exchenge refund cheque rs.20000/- is not give it to me back.so please care about my complain