[Resolved] ICICI Bank / Euronet World Wide India Pvt Ltd Bkc Bandra — Prepaid mobile recharge not done | |||
Through ICICI prepaid mobile option Aircel mobile was charged for Rs 110/- through Euronet world wide India Pvt Ltd. West Quadrant II floor ILFS financial centre BKC Bandra 400051. Payment id [protected] of 29Jul2010. ICICI says payment is successfully done. Still payment not received into mobile prepaid account. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
20 Comments | |||
Comments
icicibank prpaid mobile recharge — not received talktime
Dear Sir, Madami am mahesh pawar Account holder of icici bank.I use their on line prepaid mobile recharege facility through you.My Airtel mobile No.is [protected] the process of online payment was successfully complited i recharge my mobile Rs.55/- for talktime but i never get any massage or talktime from Airtel or icici bank.Bank deduct amount from my account and as third party transfer it on your account.
So plz find out regarding problem.i provive u following details
Date of payment -22/12/2008
Payment id-[protected]
Customer Refreance[protected]
payment status- sucess
icici bank
mumbai
Thanks,
mahesh pawar
[protected]
Hi,
We apologize for the inconvenience caused to you.Please write back to us with your contact details at [protected]@icicibank.com and we will contact you soon to address your concern.Kindly refer "745344" in the subject line.
Regards,
ICICI Bank Customer Service Team.
We apologize for the inconvenience caused to you.Please write back to us with your contact details at [protected]@icicibank.com and we will contact you soon to address your concern.Kindly refer "745344" in the subject line.
Regards,
ICICI Bank Customer Service Team.
euronet world wide india pvt ltd — Recharge not successful
Sir,I have tried to recharge my tata docomo mobile:[protected] with RC 111/- , status showing success in my online icici bank id but it has not come to my mobile. Payment id :[protected] .
Kindly let me know the status to bangaram.[protected]@gmail.com or reverse the amount in case if it still fails.
Regards
Prasadarao Illa
Mobile is [protected]
Airtel Mobile — recharge talktime not received
Dear SirI recharged my mother’s prepaid no: [protected] for Rs 500/- from a authorized dealer in Behala. She is in new Delhi and is on roaming. However , even though she received a confirmation message from 555555 that the recharge had been successful , she has not received the required talktime on her number.
I called up the customercare in the afternoon and the person told me to dial *121*9# and that I would need to finish in 30 days time. He said that the non receipt of talktime was my mistake since I should call your customercare everytime I want to recharge my no. and enquire about the schemes available. This is [censored]….I and my family members have taken prepaid connections in order to have the convenience of saving time and money as per our usage and not to get stressed out everytime we have to recharge our mobile numbers.
I did a normal recharge through the abovementioned site for Rs 500/- and got your message from 555555, which means that my recharge was successful. Therefore I want the talktime to be credited to my number immediately. I did not ask for any special scheme for my mobile number.
I would like to inform you that this is the 2nd time that I have had to suffer this kind of lousy service from your company. Earlier it was on my mobile number [protected] and now I am facing the same issue for my mother’s mobile number.
Kindly credit the necessary talktime to the no. [protected] at earliest because if this is not done , I will now have to approach the consumer forum or look for legal redressal for this perpetual problem with your organization and the huge amount of mental agony caused by the lack of commonsense and basic knowledge about the job function of your personnel. Everytime I have to interact with them I expect that incorrect information will be provided to me and an attempt will be made to slip out of the responsibility of wrongdoing by your organization. I am beginning to feel that your organization trains them to somehow ‘not be responsible’ for the customer’s grievances.
I am sick & tired of being your customer.
Amit Kapoor
EURONET WORLDWIDE INDIA PVT LTD — PREPAID RECHARGE
Prepaid mobile recharge not doneDear Sir/Madam,
I Alok Chaturvedi had done a recharge of Rs 225 from my ICICI Bank Saving Acct[protected] ,Mob number ([protected]) and yet i didnt get any recharge amount and nor any message. My Saving Acct is debitted by Rs 225 and i still not get the recharge amount on my mobile number.
The transaction details are as follows:
Payee Name : PREPAID MOBILE RECHARGE
Address : EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051
Payment ID :[protected]
Payment Information
Payment Amount : INR 225.00
Date of Payment : 31/03/2011
Debit Account :[protected]
Payment Status : Success
Other Details
Payment Remarks :1102
Please sort out this problem
regards,
Alok
[protected]
Hi Alok,
We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
I have made following payment the details are as follows but payment in my mobile is yet not credit hence kindly check and credit the same to my trump mobile of Rs.120/- talk value will be Rs.140/- my Email id is : [protected]@gmail.com
Consumer Details
[protected]
Payment Details
Payment Id [protected]
Amount (Rs) INR 120.00
Date of Payment 03/12/2011
Debit Account [protected]
Payment Status Success
Payment Remarks
Consumer Details
[protected]
Payment Details
Payment Id [protected]
Amount (Rs) INR 120.00
Date of Payment 03/12/2011
Debit Account [protected]
Payment Status Success
Payment Remarks
I have made a payment on 2/12/11 for recharging my mobile. But till date it is not credited. Kindly check and inform me immediately. my email id: selvaraj.[protected]@gmail.com The details of my payment is as follows:
Biller Details
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051
Consumer Details
[protected]
Payment Details
Payment Id [protected]
Amount (Rs) INR 55.00
Date of Payment 02/12/2011
Debit Account [protected]
Payment Status Success
Payment Remarks
Biller Details
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051
Consumer Details
[protected]
Payment Details
Payment Id [protected]
Amount (Rs) INR 55.00
Date of Payment 02/12/2011
Debit Account [protected]
Payment Status Success
Payment Remarks
Hi,
I have made the transaction as mentioned below through my ICICI account
Prepaid mobile recharge.But i didnt receive the confirmation message from
AIRTEL for recharging my friend's mobile [protected].Also the amounts is not credited to
mobile.Could you please take my request and do the needful.
My email ID :- [protected]@gmail.com (M)[protected]
Biller Details
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051
Customer Details
[protected]
Payment Details
Payment Id[protected]
Amount (Rs) INR 350.00
Date of Payment 03/01/2013
Debit Account[protected]
Payment Status Success
Payment Remarks 0107
I wrote several times to AIRTEL, but no response from your side.
Please take some appropriate action and revert at the earliest.
Regards,
Haris Harrison
I have made the transaction as mentioned below through my ICICI account
Prepaid mobile recharge.But i didnt receive the confirmation message from
AIRTEL for recharging my friend's mobile [protected].Also the amounts is not credited to
mobile.Could you please take my request and do the needful.
My email ID :- [protected]@gmail.com (M)[protected]
Biller Details
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051
Customer Details
[protected]
Payment Details
Payment Id[protected]
Amount (Rs) INR 350.00
Date of Payment 03/01/2013
Debit Account[protected]
Payment Status Success
Payment Remarks 0107
I wrote several times to AIRTEL, but no response from your side.
Please take some appropriate action and revert at the earliest.
Regards,
Haris Harrison
Through ICICI prepaid mobile option BSNLl mobile was charged for Rs 300/- through Euronet world wide India Pvt Ltd. West Quadrant II floor ILFS financial centre BKC Bandra 400051.
Payment id[protected] of 4th of marchl2013. ICICI says payment is successfully done. Still payment not received into mobile prepaid account.
Could you please take my request and do the needful.
My email ID :[protected]@gmail.com (M)[protected]/[protected]
Payment id[protected] of 4th of marchl2013. ICICI says payment is successfully done. Still payment not received into mobile prepaid account.
Could you please take my request and do the needful.
My email ID :[protected]@gmail.com (M)[protected]/[protected]
dear icici team,
i requested for a prepaid recharge for amount 499.00 but the amount has not been credited so far in the customer account.
customer detail:[protected]
biller detail:
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051
payment detail:
Payment Id[protected]
Amount (Rs) INR 499.00
Date of Payment 22/06/2013
Debit Account[protected]
Payment Status Success
Payment Remarks 0123
please help me out as no amount has been credited so far for recharge
cell phone network: Airtel
Circle: punjab
you can connect with me at [protected] or ashish.sharma.[protected]@gmail.com
i requested for a prepaid recharge for amount 499.00 but the amount has not been credited so far in the customer account.
customer detail:[protected]
biller detail:
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051
payment detail:
Payment Id[protected]
Amount (Rs) INR 499.00
Date of Payment 22/06/2013
Debit Account[protected]
Payment Status Success
Payment Remarks 0123
please help me out as no amount has been credited so far for recharge
cell phone network: Airtel
Circle: punjab
you can connect with me at [protected] or ashish.sharma.[protected]@gmail.com
Through ICICI prepaid mobile option Reliance CDMA mobile was charged for Rs 160/- through Euronet world wide India Pvt Ltd. West Quadrant II floor ILFS financial centre BKC Bandra 400051.
Payment id[protected]
of 8th July2013. ICICI says payment is successfully done. Still payment not received into mobile prepaid account.
Payment id[protected]
of 8th July2013. ICICI says payment is successfully done. Still payment not received into mobile prepaid account.
Through ICICI prepaid mobile option Vodafone mobile was charged for Rs 111/- through Euronet world wide India Pvt Ltd. West Quadrant II floor ILFS financial centre BKC Bandra 400051.
Payment id[protected] of 31/07/2013 ICICI says payment is successfully done. Still payment not received into mobile prepaid account.
Payment id[protected] of 31/07/2013 ICICI says payment is successfully done. Still payment not received into mobile prepaid account.
I recharged mobile [protected] haryana BSNL 0n 03 Aug 13 through ICICI Bank online prepaid mobile recharge facility. talktime has not been credited in mobile account. Pls address the issue . details are as follows
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051
Customer Details
[protected]
Payment Details
Payment Id [protected]
Amount (Rs) INR 135.00
Date of Payment 02/08/2013
Debit Account [protected]
Payment Status Success
Payment Remarks 1010
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051
Customer Details
[protected]
Payment Details
Payment Id [protected]
Amount (Rs) INR 135.00
Date of Payment 02/08/2013
Debit Account [protected]
Payment Status Success
Payment Remarks 1010
Through ICICI PREPAID OPTION BSNL MOBILE WAS CHARGED FOR RS.100/- THROUGH EURONET WORLD WIDE INDIA PVT. LTD BANDRA. PAYMENT ID[protected] OF 13.11.2013. ICICI SAYS PAYMENT IS SUCESSFULLY DONE. STILL PAYMENT NOT RECEIVED INTO MOBILE PREPAID ACCOUNT.
Hi, I made a recharge amount of 102 for my Tamilnadu airtel number [protected] yesterday afternoon. I am yet to get it.
Payment ID =[protected]
Amount = 102 rs
Date of payment = 25/2/2014
Debit account =[protected]
Payment status = Success
Payment Remarks = 0127
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051
Please refer the above details and do the needful.
Payment ID =[protected]
Amount = 102 rs
Date of payment = 25/2/2014
Debit account =[protected]
Payment status = Success
Payment Remarks = 0127
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051
Please refer the above details and do the needful.
Dear Team ICICI Bank,
I, Ankur Mukherjee, hold ICICI savings account number[protected]. I performed a recharge of Rs. 500 for my BSNL number +91 [protected]. The recharge was done on 27th Feb and I have neither received any email / sms about the credit nor I have got the talk-time/money in my BSNL account. PFB the transaction details. Kindly get the money credited to my account or have my BSNL account credited with the talk-time asap.
Biller Details -
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051
Customer Details
[protected]
Payment Details
Payment Id [protected]
Amount (Rs) INR 500.00
Date of Payment 27/02/2014
Debit Account [protected]
Payment Status Success
Payment Remarks 1018
My email ID is - [protected]@gmail.com
Looking forward to your prompt response.
Thanks
Ankur Mukherjee
I, Ankur Mukherjee, hold ICICI savings account number[protected]. I performed a recharge of Rs. 500 for my BSNL number +91 [protected]. The recharge was done on 27th Feb and I have neither received any email / sms about the credit nor I have got the talk-time/money in my BSNL account. PFB the transaction details. Kindly get the money credited to my account or have my BSNL account credited with the talk-time asap.
Biller Details -
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051
Customer Details
[protected]
Payment Details
Payment Id [protected]
Amount (Rs) INR 500.00
Date of Payment 27/02/2014
Debit Account [protected]
Payment Status Success
Payment Remarks 1018
My email ID is - [protected]@gmail.com
Looking forward to your prompt response.
Thanks
Ankur Mukherjee
I have made a recharge on 15 December 2020. for my airtel prepaid from gpay but it was not successful and the payment fail but money debited from my bank and it was not refund till now... So i request a refund from euronetgpay.[protected]@icici an amount of 249rs
Please refund to this upi id:
[protected]@okaxis
Please refund to this upi id:
[protected]@okaxis
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Dear Sir/Madam,
I Dinkar Chile had done a recharge of Rs 60 from my ICICI Bank Acct[protected], Mob number (+91 [protected] DOCOMO Gujrath) and yet i didnt get any recharge amount and nor any message. My Saving Acct is debitted by Rs 60 and i still not get the recharge amount on my mobile number.
The transaction details are as follows:
Payee Name : PREPAID MOBILE RECHARGE
Address : EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051
Payment ID :[protected]
Payment Information
Payment Amount : ININR 60.00
Date of Payment 14/03/2014
Debit Account [protected]
Payment Status Success
Payment Remarks 1209
Please sort out this problem & let me know...
Regards,
+91 [protected]
[protected]@gmail.com