ICICI Bank Ltd — Attn - Chanda Kochar - Chairman ICICI- Reward Points redumptin
I am holding ICICI credit card on which I had redeemed my reward pints for big bazaar vouchers for Rs 600.00 but the did not received to me till date. I have been following up with ICICI for more than two months but they are just buying time and not resolving my issue. I have spoken to their customer care Manager Mr Ritesh abt 20 days back and he confirmed that vouchers will be redispatch to me in two days but till date the same hasn't been sent. On 29/08/09 I hava again called up to the customer care ans spoken to another manager Mr Chankar. he also assured me that this will be my last call to ICICI and I will get the vouchers after in 48hrs but till date i.e. 04/09/09 no response from ICICI.
My Complaint number with ICICI is 'ICICICARE=[protected]' ,
Would request you to take up this long pending issue with ICICI and resolve the same at the earliest
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